Firefox Support Forum

After updating Firefox to 62.0 I haven't got my customized URL anymore. I have changed to Firefox default homepage but still get https://www.sm.de/ when starting Firefox. It is disturbing and annoying. How do I get rid of this strange homepage (see uploaded image)?

Today, 9/9/18, using the search box in Google (searching everything) on Firefox triggers a warning for malicious site from Webroot.

Webroot has blocked the website you are trying to access for your protection:(https://services.srchweb.org/crx/search.php?k=croc&action=ds&...) I searched crocs and this is what happened. Detected Spyware/Adware Site This site might contain software that gathers information and tracks activity without the user’s knowledge or explicit consent, or that shows unsolicited popup advertising.

Anything at all that I type into the search box triggers this response - if I use any other browsers I have no problem whatsoever. Just with V62.0 Firefox

when I was browsing with FireFox, encrypt.com got on my system and keeps showing up as https://encrypt.com

Every time that I want to search the Internet for something, Ask.com does not work for me. I want to delete it and use Yahoo.com as my search engine. How do I go about doing that? Please let me know ASAP! Malcolm.

In Windows 10 I set Google as my default opening page, but as soon as I open another tab the Yahoo search engine appears (which I deplore). How, please, do I get rid of Yahoo and make all tabs open in Google?

I have for many years used Firefox with Google as the search engine.

Today out of the blue Bing appeared as the search engine - without me manually changing anything.

I want to use Google as my preferred search engine

It seems that Bing has invaded as a malware would perhaps on the back of some other invasive add on or similar.

I have gone to options and settings and after removing Bing (supposedly) it reappears when I do a search.

Very frustrating for an occasional user.

I did add clip grab & combo cleaner but I do not know if they snuck Yahoo in but I can not get Google to pop up as home page & as of this week & I can not get to a new google search at all as it goes right to yahoo.

McAfee warning panel pops up and advises that the <hmyquickconverter.com> URL is dangerous, but I have never allowed this URL to be active when queried while opening Firefox. The McAfee software is responding inappropriately and is getting in my way. Their "Accept Risk" button does not respond, so this workaround is unavailable.

Hello, my firefox default search engine and homepage keep resetting to Bing. I have followed a couple of guides already which did not work, I have already tried:

-Removing any and all extensions/add-ons from the firefox browser -Checking in C:\Program Files\Mozilla Firefox\defaults\pref\ for anything unusual; only channel-prefs.js is there which I think is as it should be.

It is resetting every time I turn the computer on - how can I fix this?

Thank you.

I have an iMac, running OS 10.13.6, and Firefox 62.0, and periodically another search engine takes over my home page. I know how to change it back, but o\is there a way to lock it so this can't happen? I've already removed add-ons and extensions, but I want to be able to lock it so this can't happen. I did run across an archived exchange from about 4 years ago, but the instructions in that discussion didn't work, because when I click on "tools" the dropdown doesn't include "options." Can you help me lock this so I don't have to keep changing my home page back to what I set it at?

Several times over the past 3 weeks, Firefox has reset to default between uses. There were no updates installed, and I made no changes to the settings after changing them from the default. Specifically, Firefox reset my homepage to Bing, and reset my default search tool to Bing.

I want these resets to stop, and for my saved settings to remain. How can I accomplish this without either Mozilla support or Firefox changing it without my knowledge.

I can't seem to get registered to suggest an ANSWER to this questions. I couldn't get rid of yahoo search engine until I noticed that it had become my HOME PAGE. When I changed my home page to something else, the annoying yahoo search engine default stopped happening. Thanks for posting this suggestion to the correct area. Nancy in Idaho

Hi there, While working on a sound effects site, I somehow downloaded malware to my Mac. Now, every time I do a google search (in the address bar, and also in the google search bar, which I've since just removed), the google search results no longer come up. Instead, I'm redirected to a search engine called: http://search.primeinfospot.com/?tp1=dbc19016-3c27-4231-bf81-d50a9c367fda&kw=sarch

Going through my search history when this happened, it seems it came out of this "Browser Update" (here's the start of the site, removing all the gobbly gook that followed it but maybe but don't click on it to be safe?)

https://www.logicalplatforms.com/

I've tried simply adjusting my firefox settings. restoring default but firefox seems to think this is my default. any ideas on how to remove this and insure it's not doing other bad things to my comptuer? thanks!

Hello, Ive got Quantum 63.01 running on macbook pro. Yahoo barging in as the 'default search engine'. I go to my preference page I delete it, google is back to being my default search engine. A few days later, boom- there is yahoo again showing up as the default. This goes on several times a week, and its driving me nuts. If I didnt like yahoo before, I really hate them now. Ive gone through all of your solutions, there is nothing in my extensions or add-ons that shouldnt be there. So why does this continue to happen? I need to get rid of yahoo now. I even ran yahoo through the finder and there is nothing on my laptop for yahoo. Isnt there a script I can look for in firefox that can be deleted or something?? Any and all help is truly appreciated. Thanks in advance.

using mac 10.10. I want to support Mozilla rather than Apple products. trying again and again to devirus, uninstall, reinstall but Firefox keeps launching with a search page called Wow. (It has a peach-like logo). searches say it's a browser hijack, like Yahoo and Anysearch, that appear in browsers to misguide searches.

What is up? Thanks. Do I have to run antivirus after each attempt to use Firefox? Or is this Firefox's own browser? If I have been battling a benign thing don't flame me.

I noticed some gradual changes to the operation of my Dell Latitude/D630 running Win 10 (which I downloaded from a site in the U.K. about 9 mo. ago).

I am stuck with Bing as a search engine.

My computer seems to react to commands slowly. I tried downloading FireFox at least 6X , the error message I keep getting is; Profile missing You Firefox profile cannot be loaded , it may be missing or inaccessible .

Multiple times i have changed the search engine to use Google, yet it always diverts back to search it now. I have even removed that at a choice for search engines, yet it still comes up. This is an annoying problem, how can I fix this so it stops happening. Thanks in advance for any help