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External Page Jumps does not work properly in Firefox, how to fix this?

I have a site created through wordpress platform. I have used page jump (anchor) to redirect one of my links into a specific section from another page. Works fine with Ch… (read more)

I have a site created through wordpress platform. I have used page jump (anchor) to redirect one of my links into a specific section from another page. Works fine with Chrome, IE and Microsoft Edge, except with Firefox. It redirects to the page but gone through the bottom of it rather than the specific section where it's suppose to land.

Asked by jcignoro 10 months ago

Answered by jscher2000 10 months ago

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Yahoo Mail InBox list of E-Mails keep shifting left to right constantly

When I use my Yahoo Mail, the list of messages in my In Box keep moving back and forth across my monitor. This is very unnerving. It does not happen in Yahoo Mail in Mi… (read more)

When I use my Yahoo Mail, the list of messages in my In Box keep moving back and forth across my monitor. This is very unnerving. It does not happen in Yahoo Mail in Microsoft Edge.

Asked by jmarunc 10 months ago

Last reply by cor-el 5 months ago

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After Quantum 69.0 upgrade it no longer lists my home network printer all other apps list it

I upgraded to Quantum 69.0 64 bit a day or two ago. Today I have discovered that when I go to print a web page from FF, it does not list my home network printer as a cho… (read more)

I upgraded to Quantum 69.0 64 bit a day or two ago. Today I have discovered that when I go to print a web page from FF, it does not list my home network printer as a choice. I tested other apps, e.g. Chrome and MS Word and Adobe Rdr, they all still show my home network printer in their printer list, and I was able to print to it from Chrome. I have powercycled my printer, and rebooted my WIN7 PC, no help. My home network printer lists as Canon MF4270 Daves Office. My email is daveryan.cincinnati@gmail.com

Asked by David Ryan 9 months ago

Answered by the-edmeister 9 months ago

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I've tried everything, but Firefox still defaults to a printer which is disabled instead of the new one. How can I change this?

I have printed to the new HP printer and this works fine, but Firefox persists in keeping the old laserjet as the defualt. I have disabled the old printer in CUPS, reset… (read more)

I have printed to the new HP printer and this works fine, but Firefox persists in keeping the old laserjet as the defualt. I have disabled the old printer in CUPS, reset the printer settings in Firefox and deleted all printer settings from the prefs.js file, but Firefox persists in selecting this old printer first. I don't want to delete it as it was difficult to install and I might want to add it back to my network later.

Asked by RonB 10 months ago

Last reply by les.fielden 6 months ago

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Opens two windows on every boot.

On every boot ff69 opens two windows, one empty and one with opened tabs, every time i manually close the empty window. Next boot it reopens it. Same with laptop. On occa… (read more)

On every boot ff69 opens two windows, one empty and one with opened tabs, every time i manually close the empty window. Next boot it reopens it. Same with laptop. On occasion if i close the window on laptop it'll only open main window on desktop on next boot. But this might only happen once and next boot the second window starts opening again for no reason. How do i make ff stop opening two windows on boot?

Asked by idiocracy 10 months ago

Answered by idiocracy 8 months ago

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Print each frame is gone sice FF 69. How can I get it back?

In the print dialog box the option 'print each frame' is gone. As someone asked, you can do a right click and print a selected frame. But that's a whole different thing. … (read more)

In the print dialog box the option 'print each frame' is gone. As someone asked, you can do a right click and print a selected frame. But that's a whole different thing. I want to print all frames on the page at once. I use a PC , if that makes a difference

So how can I get it back? Or do I need to switch browser?

Asked by info437 9 months ago

Last reply by zerenx 9 months ago

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Nothing works now

This morning, 09/03, Firefox was updated. After that, every time I would open a Facebook game I would be prompted to run Flash Player. Posted on Community, no response. D… (read more)

This morning, 09/03, Firefox was updated. After that, every time I would open a Facebook game I would be prompted to run Flash Player. Posted on Community, no response. Decided to uninstall/reinstall. Now, everything is F__d'ed up. When I click on any game, all I get is a black window. Also, I've always left two tabs open and when I'm finished on-line, I would click on the red X in the upper right. Then, when I wanted to go back on line, when I click on the Firefox icon in the task bar, both tabs would come up. Now, if I click on the X, I get a warning I'm about to close two tabs. If I click OK, both tabs are closed and when I open Firefox again, they are not there. Getting sick and tired of the problems.

Asked by boong 10 months ago

Last reply by Chris Peterson 9 months ago

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Firefox 69 reader mode maximum zoom level has been limited. Can this be fixed?

Prior to FF 69, I could zoom to HUGE font sizes in Reader Mode. As a user with low vision (macular degeneration) this was very helpful. However, in FF69, zooming is ext… (read more)

Prior to FF 69, I could zoom to HUGE font sizes in Reader Mode. As a user with low vision (macular degeneration) this was very helpful. However, in FF69, zooming is extremely limited. The maximum font size appears to be about 24 point - which is next to useless for those with low vision. Is there any way this can be fixed? I tried the Reader addon, but its zoom isn't much better.

Asked by Thepipe 10 months ago

Last reply by Thepipe 9 months ago

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This video file cannot be played.(Error Code: 232011) Firefox help gives no specific and direct answer to this NEW problem

I'm running latest Firefox 68.2 64bit on Windows 7x64 Ultimate. This is a new problem, I can plat any media with all my apps and on other sites but Accuweather News https… (read more)

I'm running latest Firefox 68.2 64bit on Windows 7x64 Ultimate. This is a new problem, I can plat any media with all my apps and on other sites but Accuweather News https://www.accuweather.com/en/videos/trending-now/co15rob4 videos are suddenly not playable. PS: Firefox Help was useless on this query/error. None of the results were relevant. Am I going to have to "Google Search for the solution? HELP please and thank you.

Asked by Tweaker 10 months ago

Answered by cor-el 10 months ago

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Newest version of Adobe Flash does not work with Firefox

Last week Adobe Flash stopped actuating/working with Firefox and there is no black box in the address bar or any place else that I see that asks me to activate it. I have… (read more)

Last week Adobe Flash stopped actuating/working with Firefox and there is no black box in the address bar or any place else that I see that asks me to activate it. I have it set as Always Activate on the Plug-Ins page but that isn't helping. I checked and have the most recent version. I had to go through several steps to activate it but it does work in Chrome. I run Win 7 and Firefox is my default browser. Please advise how I can get Flash to work again as it is hampering a lot of my activity on the web. Thank you.

Asked by tek360 10 months ago

Last reply by Kymber 9 months ago

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Manually updating add-ons

Firefox says at https://support.mozilla.org/en-US/kb/how-update-add-ons, "Check for Updates: Allows you to check for any updates to your add-ons manually. If there is an … (read more)

Firefox says at https://support.mozilla.org/en-US/kb/how-update-add-ons, "Check for Updates: Allows you to check for any updates to your add-ons manually. If there is an update available, you have the option to choose to update it now or later." I don't see that option. I can install all updates now or not. How can I install selectively? And (since Firefox does not seem to reveal the versions of the add-ons I'm using), how can I be sure whether a particular add-on I'm using is already up-to-date?

Asked by Odin3 10 months ago

Last reply by jscher2000 9 months ago

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I can't drag, drop and move around folders on the bookmarks toolbar, but everything else seems to be working fine.

This broke after I installed the beta version of firefox 69. I tried deleting firefox and reinstalling (with the stable 69 version that was just released) but I still can… (read more)

This broke after I installed the beta version of firefox 69. I tried deleting firefox and reinstalling (with the stable 69 version that was just released) but I still can't pick up the bookmark folders. Moving and selecting things within the folders is working, I just can't grab them off the toolbar and can only click to open them.

I have another laptop running exactly the same configuration of themes and addons that I didn't try the beta on, and that's updated to 69 and is working just fine.

Asked by penguincircus-1 10 months ago

Last reply by penguincircus-1 10 months ago

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How do I contact a Mozilla/Firefox employee about my problem? Synced tabs issue

I have an android phone running android 9 (Pie) and I had over 100 tabs on it open (mostly news articles and stuff). It is signed into my Firefox account. I realized that… (read more)

I have an android phone running android 9 (Pie) and I had over 100 tabs on it open (mostly news articles and stuff). It is signed into my Firefox account. I realized that's a lot of tabs and the past 2 days I've been actually sorting them and closing some of them. I realized I could do this on my desktop as well. Anyways my phone froze while I had Firefox open, and I realized my tabs on there were all missing... I decided not to panic yet because I could still get to them on my desktop. Turns out when I open the "synced tabs" pane on my desktop which is logged into the same firefox account.. none of the 100+ tabs are there anymore either. How do I actually contact someone that can revert my sync status or whatever to a previous state so I can get my tabs and stuff back that I had open? Firefox crashing on my phone SHOULD NOT EVER somehow close all of those tabs on BOTH the phone and the computer. I guess the crash of firefox somehow wiped them out, and then my desktop synced with that account, realized those tabs were "closed" and cleared the list there as well.

HELP??

Asked by Brad 10 months ago

Last reply by the-edmeister 10 months ago

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Containers - how can I set the maximum size of each? (Firefox CP Content) to solve sluggish performance

Very sluggish performance, scrolling or changing tabs etc. There are 7 "Firefox CP Content" processes running, each about 800 MB but I've seen them go to maybe 1.3 GB. … (read more)

Very sluggish performance, scrolling or changing tabs etc. There are 7 "Firefox CP Content" processes running, each about 800 MB but I've seen them go to maybe 1.3 GB. I'm thinking that swapping that much memory takes a long time, so maybe if I force them to be no mor then 500 MB It might help.

Can't find a Preference for "cache size" anymore - why not Content Process Limit is maxed out at 7.

Asked by FireFoxSucks 10 months ago

Last reply by jscher2000 10 months ago

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eBay pages turn blank after loading. Works fine using Explorer, but would prefer to use Firefox.

What hasn't worked: Clearing cookies; Turning off hardware acceleration; Updating Firefox (currently on 68.0.2); Changing 1 of 2 about:config settings (they were already … (read more)

What hasn't worked: Clearing cookies; Turning off hardware acceleration; Updating Firefox (currently on 68.0.2); Changing 1 of 2 about:config settings (they were already set to the suggested setting)

Asked by Qsrasra 10 months ago

Last reply by WestEnd 10 months ago

  • Archived

Firefox is aburdly slow and Mozilla employeed archive any post regarding performance failures. Help!

I have firefox 68.0.2 (the latest update)_ and it completely sucks. I was running Firefox on Windows and it was great. On linux it's a complete mess. Same machine. Yo… (read more)

I have firefox 68.0.2 (the latest update)_ and it completely sucks. I was running Firefox on Windows and it was great. On linux it's a complete mess. Same machine. Youtube Videos stutter - not watchable. Basic functionality in Facebook is painful. It's like the 1990's all over. Can anyone help. Please don't suggest the absurd "Reset Firefox" function. Only for morons.

Asked by Dougga 10 months ago

Last reply by hellosct1 10 months ago

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I suddenly cant stream on any platforms like hulu, etc. it says to update, which I did, then I reset it like told.

netflix wont play, it goes to a screen that says it wont play due to licensing issues with the player. On Hulu, it says to update firefox, which I did, but same problem. … (read more)

netflix wont play, it goes to a screen that says it wont play due to licensing issues with the player. On Hulu, it says to update firefox, which I did, but same problem. When I use Safari it works perfectly. This started about a week ago.

Asked by colinmoynahan 10 months ago

Last reply by RobertJ 10 months ago