Showing questions tagged: Show all questions
  • Solved
  • Archived

Firefox windows is all black nothing showing

- I started notice the problem when I first installed Firefox Quantum 61 on previous Mojave beta, the screen is all black and nothing seem to be clickable. - Today after … (read more)

- I started notice the problem when I first installed Firefox Quantum 61 on previous Mojave beta, the screen is all black and nothing seem to be clickable.

- Today after a blog stating that Firefox 62 was ready for Mojave I downloaded the update but unfortunately I am still getting the black screen window. except that this time when hovering on the windows I can actually click on some button like the one asking if I wanted to set firefox as default browser, note that this was blindly as I can't see anything.

I restarted Firefox in safe mode, all I get is a small pop-up window that is black as well.

I am using a MacBook Air early 2014 running the latest Dev Beta of Mojave. All the browser work just fine, chrome, safari and so on.

Asked by zilauser 2 years ago

Answered by zilauser 2 years ago

  • Archived

Why only in FireFox my Twitter Safty settings are changed automatically 7 prevent me from changing them as I desire?

Only in FIREFOX, my TITTER safety settings are changed & locked automatically. If I try to change the settings as I desire, I may not be able to do it as it can NOT b… (read more)

Only in FIREFOX, my TITTER safety settings are changed & locked automatically. If I try to change the settings as I desire, I may not be able to do it as it can NOT be changed. I am using FIREFOX for years. I am only encountering this problem recently after I installed a fresh version of FIREFOX.

I have just been forced to use Google Chrome instead of FIREFOX just for this problem. I can NOT change * uncheck either: -Hide sensitive content -Remove blocked and muted accounts Please see the photo & inform me if I could correct this problem so I can use FIREFOX back again. In previous version or via CHROME, I can change these 2 setting as I want, but not the most current version of FIREFOX

Asked by SaifBitar 2 years ago

Last reply by McCoy 2 years ago

  • Solved
  • Archived

How can I remove the Screenshot attatched to Bookmark dialog box?

I apparently took an update today that when I go to bookmark a site or page, there is a screenshot of the site attached to the top of the dialog box. (see uploaded images… (read more)

I apparently took an update today that when I go to bookmark a site or page, there is a screenshot of the site attached to the top of the dialog box. (see uploaded images) Frankly, I don't see the logic of it, but who knows why you guys do the things you do sometimes. However, it has obviously increased the size of the dialog box. Consequently, when I expand the menu to "choose" folders and such, the entire thing is running off the bottom of my screen and it does this because I have to use the Windows magnifier, and I have it locked to the task bar and so this "screenshot" that is now attached to the bookmark menu dialog box is pretty much cut-off as well while at the bottom I can barely view any of my folders.

Even though I think it's a silly idea, it probably works fine for those who don't have to use the Windows magnifier, but for me--it's irritating and I wish to know how I can go in and remove the feature, plese.

Also, since you have moved the majority of the Menu bar features into the hamburger menu--why have you not yet moved the "view" tab into the hamburger menu as well? I use it quite a bit, being visually handicap ed and I wouldn't mind it much if you would include it in the hamburger menu as well so I don't have to keep opening the Menu bar just to use the View tab.

Thank you.

Asked by springheel 2 years ago

Answered by jscher2000 2 years ago

  • Archived

In mozilla support community, only question web addresses have numbers in the end right? I doubt if I saw numbers in profile web address & sign out web address

Before clearing away my history, in firefox's show all history, I saw few mozilla support community website items. One was my profile page and the other was the one with … (read more)

Before clearing away my history, in firefox's show all history, I saw few mozilla support community website items. One was my profile page and the other was the one with #sign-out written in the end which is the web address when I signed out. Later on when I saw a previous screenshot of firefox's show all history from another time, I saw that in it there was a web address of a question of firefox history and it has a 7 digit number in its end. Now I doubt if I also saw in those two history items I mentioned earlier before clearing history (ie, profile and sign out ones), if there was a certain similar 5 or 7 digit numbers near my username or not. I maybe misinterpreting it after seeing the question history of mozilla support community in the screenshot because I looked the previous ones in an instant.. & now, I can't know for sure since I cleared them all.. Only question web addresses has numbers in the end right?? is there anyway for the profile web address and sign out web address to have numbers in their web addresses? I just want to confirm whether this was a misinterpretation of mine or not

Asked by Benoy 2 years ago

Last reply by Shadow110 2 years ago

  • Solved
  • Archived

where I can find Windows Media Player plugin for FF quantum 62.0?

Hi, I have win7pro 864) and I run "FF quantum 62.0 - 32 bit" I'm really struggling with Windows Media Player plugin for FF: I downloaded and installed the latest version… (read more)

Hi, I have win7pro 864) and I run "FF quantum 62.0 - 32 bit"

I'm really struggling with Windows Media Player plugin for FF: I downloaded and installed the latest version (1.0.0.8 is it?) but it doesn't work...

Indeed I cannot see it within the installed plugins and if I try to "install by file (np-mswmp.dll)" it gets me an error of file corruption...

I really don't know what to do anymore...Where can I download it?

thanks a lot!

Asked by mfran2002 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Firefox is the only browser that doesn't render Google Map images, it needs to be programmed correctly.

Click any image on the left in this Google Map Images and it should show up in full on the right, but Alas, Firefox is the only browser that is incapable of rendering the… (read more)

Asked by Fiascokid 2 years ago

Answered by jscher2000 2 years ago

  • Solved
  • Archived

Email link broken in Firefox 62 for Yahoo Mail - produces blank msg; does not insert subject and link

I have been using using the "Email a link to this page" feature for a long time (previously it was Share page feature I believe) and have correctly setup the mailto: in p… (read more)

I have been using using the "Email a link to this page" feature for a long time (previously it was Share page feature I believe) and have correctly setup the mailto: in preferences to use Yahoo Mail. Recently in Firefox 62, the feature now only starts up the Compose mail function for Yahoo Mail but the message is blank. Previously it had automatically inserted the Subject with page title and body with page url.

I've tested in both Linux and Windows, with all add-ons disabled and the behavior is the same.

Asked by jimveta 2 years ago

Answered by jscher2000 2 years ago

  • Archived

Problem with printing through the firefox of the latest version of 62.0

We have a problem with printing through the firefox of the latest version of 62.0. But there is also a problem with printing in the previous version of 61.02. Print start… (read more)

We have a problem with printing through the firefox of the latest version of 62.0. But there is also a problem with printing in the previous version of 61.02. Print starts only in the old version of the browser, with each print necessary to do Firefox cleaning. Maybe some problem with cache or something like this, but how can i solve it?

System version - Windows 10 Printer - RP820US

Asked by Kasha23 2 years ago

Last reply by rabic 2 years ago

  • Archived

Beginningyesterday Firefox logs into Microsoft Office OK but when it tries to open my mailbox it gets stuck in a loop that says sending .. waiting .. sending ..

For years I have been using Firefox to log into Microsoft office for emails with no problems. Beginning yesterday, Firefox logs in OK, but when it tries to open my mailbo… (read more)

For years I have been using Firefox to log into Microsoft office for emails with no problems. Beginning yesterday, Firefox logs in OK, but when it tries to open my mailbox it gets stuck in some sort of loop. The top left corner message says "working", the bottom left corner message alternates rapidly between "sending ..." and 'waiting ..." This goes on forever: sending ... waiting ... sending ... waiting ,,, Years ago I configured Thunderbird to also log into my mailbox, and this continues to work OK. Access to all other sites that I visit seems to be OK, so I assume that Office changed something that Firefox is unhappy about. I use Windows XP SP3, Updating to a new operating system (say Windows 7) is not an option at the moment, I have too much important legacy software to abandon XP. I will be grateful for any suggestions as to what to do. Thank you.

Asked by I.F. 2 years ago

Last reply by jscher2000 2 years ago

  • Solved
  • Archived

Can I turn off "news and interests" from bing in FireFox

Hey all, I am really getting tired of seeing the "news and interests" pics that pop up from bottom of home page using Firefox. Can I remove, delete or otherwise get RID o… (read more)

Hey all, I am really getting tired of seeing the "news and interests" pics that pop up from bottom of home page using Firefox. Can I remove, delete or otherwise get RID of it...? I use bing as a home page...maybe that's the problem...LOL...! I just like it because it's simple and uncluttered EXCEPT for those damn pics at the bottom. I can turn them off with the custom control pull down...the 3 bars on the upper right side of bing home page, but after you close FF, the pics just come back...the custom controls for bing home page don't stay locked...! I'm using Windows 10, x64 Home, latest FF updates, only using ABP, BitWarden, as FF Add-ons.

Thanks

Asked by unclepine 2 years ago

Answered by jscher2000 2 years ago

  • Solved
  • Archived

Problem playing videos

This is a link to my university video courses: http://video.tau.ac.il/index.php?option=com_videos&view=video&id=14444&Itemid=53&lang=he when I enter a vid… (read more)

This is a link to my university video courses: http://video.tau.ac.il/index.php?option=com_videos&view=video&id=14444&Itemid=53&lang=he when I enter a video I get the following error message: "Error loading player: No playable sources found". when I enter the web console I can see the following error message: "Cannot play media. No decoders for requested formats: application/vnd.apple.mpegurl". I disabled all of my add-ons/plugins and the video still doesn't play. what can I do? in chrome I can see the videos but I want to use firefox. Thank you in advance

Asked by cellularplaya 2 years ago

Answered by McCoy 2 years ago

  • Archived

suddenly, firefox takes a long time to open; then although familiar toolbars/bookmarks are there, I cannot reach any website at all(win7).

Chugging along just fine as usual, in the early part of today(using Firefox several times). With Firefox closed, I went to open it and it took ages to open fully. When … (read more)

Chugging along just fine as usual, in the early part of today(using Firefox several times). With Firefox closed, I went to open it and it took ages to open fully. When it did open, the familiar toolbars were there, including my Bookmarks toolbar. The Bookmarks toolbar is showing the icons of sites that I have put there, and it is showing my self-created folders on it (containing various website shortcuts etc). The only difference is that the folders are grey instead of yellow. However, nothing is actually HAPPENING. No matter what I click on, I am not reaching any website whatsoever. I cannot actually go anywhere at all with Firefox. My internet connection is working just fine. I can open email software and I can open (and use) Internet Explorer. Why has my Firefox just stopped functioning on my Windows 7 PC? It is Firefox Quantum ESR 60.2.0esr. I am typing this support request on my Windows 10 laptop where Firefox Quantum 62.0 is working ok!

Asked by pruemcl 2 years ago

Last reply by FFus3r 2 years ago

  • Solved
  • Archived

After update 62, all of my passwords are gone. How can I restore them?

Firefox is set for automatic updates. I have no issues with my anti-virus program. After Firefox update 62, all of my user IDs and passwords are gone. I have tried restor… (read more)

Firefox is set for automatic updates. I have no issues with my anti-virus program. After Firefox update 62, all of my user IDs and passwords are gone. I have tried restoring everything via my pc (windows 8.1). I have tried restoring Firefox. The saved passwords and User names are gone. Is there a way to restore them, or do I need to rebuild the list....one at a time?

Asked by KellieBarnett 2 years ago

Answered by cor-el 2 years ago

  • Archived

fake folders AMozilla Afirefox

C:\Users\Freedome\AppData\Roaming in that pat there is a folder called AMozilla and inside a folder called Afirefox and is full of files us this imgur link to see scree… (read more)

C:\Users\Freedome\AppData\Roaming

in that pat there is a folder called AMozilla  and inside a folder called Afirefox and is full of files

us this imgur link to see screenshots of the content of the folder https://imgur.com/a/V62kKeE


theres also a Mozilla folder in

C:\Users\Freedome\AppData\Roaming

which one is real ?  is it a malware of some sort ?

Asked by sinoda 2 years ago

Last reply by FFus3r 2 years ago

  • Solved
  • Archived

In Version 61.0.xx, there was a description field in the tabs, which was indicated by the arrow "More". In the current version of 62.0, this field is missing.

In Version 61.0.xx, there was a description field in the tabs, which was indicated by the arrow "More". In the current version of 62.0, this field is missing. I have a lo… (read more)

In Version 61.0.xx, there was a description field in the tabs, which was indicated by the arrow "More". In the current version of 62.0, this field is missing. I have a lot of records on the site in this field. After the update, I lost the ability to view this information in bookmarks. Is there a similar field in the new version?

Asked by Sergey_2018 2 years ago

Answered by jscher2000 2 years ago

  • Solved
  • Archived

Can't get Firefox to open. Get an error message stating profile is missing or has been deleted. Please help.

I have an iMac. Operating system is High Sierra 10.13.6. Firefox was running slowly today and a pop up window came up on the bottom of my screen and gave me the option of… (read more)

I have an iMac. Operating system is High Sierra 10.13.6. Firefox was running slowly today and a pop up window came up on the bottom of my screen and gave me the option of "refreshing" Firefox. I hit the refresh button, and it was taking FOREVER to refresh Firefox, so I clicked out of it (the little red button) mid-refresh. Ever since then, when I try to open Firefox, I get a message stating that Firefox cannot be opened because my profile is missing or deleted. Shortly after this happened, a folder appeared on my desktop titled "Old Firefox Data" which contains about 60 items. I did not create this folder. I have tried uninstalling and reinstalling Firefox. I have also tried starting my iMac in safe mode, then restarting in regular mode. Was on the phone with Apple Tech Support for over an hour and they were unable to help. They are aware of the "Old Firefox Data" folder but they didn't know what to do with it. I am not tech or computer savvy. Other people have posted this exact question before, and answers have been provided, however I don't understand the answers or the instructions that supposedly solve this problem. This is why I'm asking this question again. I am hoping someone can help and provide a simplified answer or simplified instructions to solve this problem. Thank you.

Asked by SunshinesMom 2 years ago

Answered by SunshinesMom 2 years ago