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  • Archived

Restoring Bookmarks after refreshing Firefox

I had to refresh Firefox because it was getting slow but I am unable to restore my bookmarks. I tried this but it didn't work: 1.Open your profile folder: Click the men… (read more)

I had to refresh Firefox because it was getting slow but I am unable to restore my bookmarks. I tried this but it didn't work: 1.Open your profile folder: Click the menu button , click Help and select Troubleshooting Information. The Troubleshooting Information tab will open. o Under the Application Basics section, click on Open Folder. Your profile folder will open. Note: If you are unable to open or use Firefox, follow the instructions in Finding your profile without opening Firefox. 2. Click the Firefox menu , then click Exit. 3. Right-click on a file you want to copy and choose Copy. 4. Open the new Firefox profile folder. 5. Right-click inside the profile folder and choose Paste.

Asked by Caden 1 year ago

Last reply by Wesley Branton 1 year ago

  • Archived

How dare you install newest version of firefox in the way that i loose all my bookmarks, add ons and everything i have been saving/doing on previous version?

I did not approve any installations and it happened first firefox just crashed and after that i run it again and it crashed again and this time i see it has been reinstal… (read more)

I did not approve any installations and it happened first firefox just crashed and after that i run it again and it crashed again and this time i see it has been reinstalled with loosing all i have been doing on firefox. What was this bullshit installation - it really pisses me off? Explain yourself? My configuration was that it would not install any updates - what is this invasion of privacy?

Asked by vissirkedaa 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Why would refreshing Firefox cause it to no longer work? That's what happened to me after it was recommended I do so.

I got a message telling me that Firefox seemed slow and it was suggested that I do a refresh. After I did the refresh I cannot seem to do anything in Firefox at all, as … (read more)

I got a message telling me that Firefox seemed slow and it was suggested that I do a refresh. After I did the refresh I cannot seem to do anything in Firefox at all, as now it is excruciatingly slow, to the point of not being useful at all. It really wasn't that slow before, so I'm very upset about this.

Asked by Tigertail 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Unwanted Firefox 46.0.1 refresh deleted: settings, bookmarks, and history without a, "Old Firefox Data" folder.

The unwanted and unwarned Firefox 46.0.1 refresh deleted: Settings, bookmarks, and history but there is no, "Old Firefox Data" folder anywhere. I've checked my laptop twi… (read more)

The unwanted and unwarned Firefox 46.0.1 refresh deleted: Settings, bookmarks, and history but there is no, "Old Firefox Data" folder anywhere. I've checked my laptop twice including Protected Operating System files and hidden files. Is there anyway to get my old data back? Where is the old data file?

Asked by jammoi23 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Cannot get "old Firefox data" from desktop as unable to open Firefox.

In refreshing Firefox, saw it was stopped in the middle so I closed page. Now "old Firefox data" is on desktop and I am unable to return to app. Unable to open Firefox as… (read more)

In refreshing Firefox, saw it was stopped in the middle so I closed page. Now "old Firefox data" is on desktop and I am unable to return to app. Unable to open Firefox as profile is "missing or inaccessible."

Asked by prprony 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

After Microsoft 1803 update, all Firefox data lost, looks like new install. Can adapt without History bookmarks Etc. but need log in's and passwords. Help .....

After Firefox latest update and MS 1803 update to windows 10 both on Sat. 09 06 18, my firefox data has disappeared completely. Looks like a completely new install. Is t… (read more)

After Firefox latest update and MS 1803 update to windows 10 both on Sat. 09 06 18, my firefox data has disappeared completely. Looks like a completely new install. Is there a way to recover some of it . Log-ins/passwords are the most important and bookmarks would be good, anything else I can adapt.. Would a system restore do any good or is there a simple way to revert to a prevoius version of FF. I stress (simple) as I am a basic user. Any advice would be appreciated. Thanks .....................

Asked by micek 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

How do i back up just the vistits history, bookmarks and passwords nothing else ?

I want to backup only the history, bookmarks and the passwords to clean install Firefox (due to some problems with browsing) i don't want to backup any cookies, cashes, o… (read more)

I want to backup only the history, bookmarks and the passwords to clean install Firefox (due to some problems with browsing) i don't want to backup any cookies, cashes, or extensions

I'm sorry if this was the wrong category but wasn't sure where to post this :)

Asked by Mohamed.Mostafa 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Tried to fix slowness by refreshing firefox as directed and now I have no more previously held bookmark and sqfiles won't open either

Hello all. Firefox was running slow so I did the refresh and restore as directed. Now I notice that I have no more bookmarks like I did before. When I follow the instr… (read more)

Hello all. Firefox was running slow so I did the refresh and restore as directed. Now I notice that I have no more bookmarks like I did before. When I follow the instructions from the Troubleshooting Information and find my profile it will not open. When I find the places.sqfile, also will not open. When I find the bookmarks......jsonlz file, I cannot open it. Do I need some kind of extension? Are the bookmarks obviously lost for good? Am I looking in the wrong place? There seems like there should be an easy solution to this however when I root around for answers I just get more lost. I appreciate any help. Thanks! Best, dcb

Asked by Dcbeauvais 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

How to retrieve bookmarks back after refreshing Firefox

Flash player problems on a game I play through Zynga. Even though I have flash player set up and updated, the game continues to say I need flash player. I have tried ev… (read more)

Flash player problems on a game I play through Zynga. Even though I have flash player set up and updated, the game continues to say I need flash player. I have tried everything and then made the mistake of refreshing Firefox without saving. No warning was given that I would be losing all bookmarks. I even looked in the desktop file titled Old Firefox and nothing for today's refresh was showing. Please advise if there is a way to restore my bookmarks. We are talking about a lot of bookmarks lost!

Asked by audra_richert 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Does Refresh Firefox cause sync to refresh everywhere else?

I want to refresh my Firefox on my laptop. Since I have sync on for all my devices, if I refresh my firefox on my laptop, will it propagate to my desktop? I want to refre… (read more)

I want to refresh my Firefox on my laptop. Since I have sync on for all my devices, if I refresh my firefox on my laptop, will it propagate to my desktop? I want to refresh my laptop firefox (aka remove all add-ons) without it being removed on my desktop.

Asked by brianhuang8222 2 years ago

Last reply by the-edmeister 2 years ago

  • Archived

I uninstalled firefox and re-installed my bookmarks were missing but were saved as an old mozila data file.How do I restore them?

I recently deleted firefox because of some problems but saved all the data in a folder.Now I have reinstalled and can't find a way to restore history/bookmarks etc. All o… (read more)

I recently deleted firefox because of some problems but saved all the data in a folder.Now I have reinstalled and can't find a way to restore history/bookmarks etc. All of them are important so please help me.thank you

Asked by demmmz 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Reload of web page is not working properly

When I am trying to reload a web page ,Its shows that page is reloading but , Page's content does not change. Like If ,a webpage contain a Dropdown with three Option l… (read more)

When I am trying to reload a web page ,Its shows that page is reloading but , Page's content does not change. Like If ,a webpage contain a Dropdown with three Option like 1.All 2. Account & 3.Administration.

We go to web page and select 2.Account option ,which is right, But Now if i press F5 then page will reload ,but in Mozilla browser Dropdown shows  option 2.Account is selected  and no action perferm.

But this is wrong , because if i reload this page ,then the dropdown selected value should be 1.All

Asked by askilltSupport 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

how can I completely undo the latest Reset or Refresh, intended to "make things faster?"

The "reset" or "Refresh" cleared all of my add-ons, including valuable tools such as LastPass, print edit, etc. All of them. How can i just undo the whole process and get… (read more)

The "reset" or "Refresh" cleared all of my add-ons, including valuable tools such as LastPass, print edit, etc. All of them. How can i just undo the whole process and get that stuff back. Heck, I don't even remember all of the tools I had added.

Asked by hofer5 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Refreshed Firefox to fix a slowness issue, and all my tabs have disappeared. I copied the sessionstore-backups folder to my new profile but this did not help.

Hi! I refreshed Firefox to fix a slowness issue, and all my tabs have disappeared. I first tried copying "previous" "recovery.bak" and "recovery" directly under the new … (read more)

Hi! I refreshed Firefox to fix a slowness issue, and all my tabs have disappeared.

I first tried copying "previous" "recovery.bak" and "recovery" directly under the new profile, then later copied the three available upgrade.js files, as well. When that didn't work, I also copied the entire sessionstore-backups folder to overwrite the one in my new profile, but that also didn't work.

I don't really know much about browsers, I'm afraid, so I may have misunderstood some of the intructions I've read elsewhere. Anyone have any idea what I could have done wrong? I closed firefox before copying and then reopened it every time, btw. Thanks in advance!

Asked by raantje 4 years ago

Last reply by cor-el 3 years ago

  • Archived

how do i re instate the direct link to amazon on my home page

I had the amazon logo on my homepage which gave me a direct link to their website. I have had many many problems with firefox. On one occasion I got a prompt to improve t… (read more)

I had the amazon logo on my homepage which gave me a direct link to their website. I have had many many problems with firefox. On one occasion I got a prompt to improve the situation by refreshing firefox. This I did as a result I lost the link to amazon on my home page. The refresh did nothing to alleviate the many many problems I am having with firefox. How do I get the link to amazon back?

Asked by guesty 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox deleted theprogram/icon that advised which type of internet programs are observing my computer, and I want it back. How can I get it back??

When Firefox deleted the bookmarks icons on the top line, I got the instructions to reset it, which I did. It reset but deleted the icon that advised me what programs we… (read more)

When Firefox deleted the bookmarks icons on the top line, I got the instructions to reset it, which I did. It reset but deleted the icon that advised me what programs were trying/accessing where I was going - the last icon on the right. I can't find and want it reinstalled, please. Thank you.

Asked by Bunnieart 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Firefox 69.0.1 on my Mac crashed is there a way to recover my bookmarks, firefox is backed up on time machine.

I thought I got firefox open and there was a message, upper right corner, to "refresh" and what I got was a new firefox. is there a way to get my old version restarted? … (read more)

I thought I got firefox open and there was a message, upper right corner, to "refresh" and what I got was a new firefox. is there a way to get my old version restarted? find the bookmarks stored on my Mac (location), use time machine to re- install my last saved version of firefox?

Asked by ngustavson 7 months ago

Last reply by FredMcD 7 months ago