Showing questions tagged:

Hello, my password got reset by pour IT department all of my passwords are gone I do have a recovery key but they did not use it how do i get my passwords back where can i add the key code

Hello, my password got reset by pour IT department all of my passwords are gone I do have a recovery key but they did not use it how do i get my passwords back where can … (read more)

Hello, my password got reset by pour IT department all of my passwords are gone I do have a recovery key but they did not use it how do i get my passwords back where can i add the key code

Open 1 1 45

Why was my account disconnedted

I put my computer to sleep last night. Woke it up this morning and all of my bookmarks are gone. When I click on accounts, it says account disconnected. How can I get my … (read more)

I put my computer to sleep last night. Woke it up this morning and all of my bookmarks are gone. When I click on accounts, it says account disconnected. How can I get my account reconnected and get all of my bookmarks back because I do not remember all of the bookmarks I had.

Open 1 1 36

hate the new firefox

with this new version i lost everything i need to get back to an older version and get all my extentions my bookmarks back all my s desktop items that i had linked … (read more)

with this new version i lost everything i need to get back to an older version and get all my extentions my bookmarks back all my s desktop items that i had linked to firefox are gone i can no longer get face book or anything back to firefox book marks every thing i had with firefox

and
Open 15 1 257

I want to restore all my bookmarks and files

Firefox deleted many folders in my bookmarks file. Then, trying to straighten this out, Firefox has completely changed its home page layout and I can not manage it even i… (read more)

Firefox deleted many folders in my bookmarks file. Then, trying to straighten this out, Firefox has completely changed its home page layout and I can not manage it even in the simplest way. I want to restore everything to how it was two or three days ago.

Open 1 1 81

Bookmarks are gone with the new update.

What the fuck did you do!!! your last update wiped out all my bookmarks for all my work and everything. who thought that was a GREAT IDEA should be fired!!!! What the fuc… (read more)

What the fuck did you do!!! your last update wiped out all my bookmarks for all my work and everything. who thought that was a GREAT IDEA should be fired!!!! What the fuck do I have to do to get them back and thank you for fucking up my life.

Open 1 1 45

I got a new phone and lost all my Collections; is there a way to recover the websites within my collections?

I just got a samsung galaxy s26 (old phone is not available); when i accessed my Firefox, my Collections were missing. From other research, it seems that Collections are… (read more)

I just got a samsung galaxy s26 (old phone is not available); when i accessed my Firefox, my Collections were missing. From other research, it seems that Collections are not available anymore. However, there must be some way to recover the websites that were stored within them, so i can at least rebuild them.

Open 1 1 36

help getting back my bookmarks

I have spent all day trying to get back my bookmarks after an update. Totally frustrated ......... how do I get them back? I am not at all computer literate........ e… (read more)

I have spent all day trying to get back my bookmarks after an update. Totally frustrated ......... how do I get them back? I am not at all computer literate........ elderly....... thank you

%APPDATA%\Mozilla\Firefox\Profiles\

I have tried this multiple times....... it just is not working.............

Open 2 64

Update to Mozilla Firefox and Now Unable to get My Previous Tabs, Books, and it Seems my profile was Wiped

Aloha — An update to Firefox must have occurred, and I am unable to access my open tabs and bookmarks. I have had a Firefox account for 15 years at least and a lot of inf… (read more)

Aloha — An update to Firefox must have occurred, and I am unable to access my open tabs and bookmarks. I have had a Firefox account for 15 years at least and a lot of information was in my folders and bookmarks. Please let me know how the information can be recovered. I tried to follow several of the instructions provided and was not able to fix the issue. I have a recovery code/Mozilla key, but I am not sure where or how to use it.

I do all my work and personal stuff on Firefox so I need timely assistance to fix the problem.

Thank you, Mike

Open 1 27

Book Marks

Hi, I am not a tech savy person. My firefox crashed on my laptop. Now all my book marks are gone. But the book marks are there on my iPhone. Can somebody please please he… (read more)

Hi,

I am not a tech savy person. My firefox crashed on my laptop. Now all my book marks are gone. But the book marks are there on my iPhone. Can somebody please please help me to restore?

Open 1 184

Lost tabs

Hi, I have logged out from some device (laptop) today. I had approx 150 tabs over there I would really like to recover. Is there any chance to get them back? Kind regards… (read more)

Hi,

I have logged out from some device (laptop) today. I had approx 150 tabs over there I would really like to recover. Is there any chance to get them back?

Kind regards Grzegorz

Open 1 163

The last browser update has wiped off any changes I made to bookmarks and passwords from the past year. How can I go back to a previous version and recover my details? This browser version is terrible.

The last automatic browser update (147.0.3 (aarch64)) has wiped off all changes I made to bookmarks and passwords from the past year. How can I go back to a previous ver… (read more)

The last automatic browser update (147.0.3 (aarch64)) has wiped off all changes I made to bookmarks and passwords from the past year.

How can I go back to a previous version and recover my details?

This browser version is terrible and looks exactly like Microsoft Edge which is not intuitive at all. I don't want to set up multiple personas, Its just me and the one computer?

Please help me. Kerri

Open 1 63