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Session Lost due to Firefox Crash

Hi, my session with a lot of open tabs has been lost due to a crash. In the profile folder, the recovery and previous files in the sessionstore-backups have been deleted.… (read more)

Hi, my session with a lot of open tabs has been lost due to a crash. In the profile folder, the recovery and previous files in the sessionstore-backups have been deleted. I tried to recover them using shadow explorer, but these files are corrupted, so I've had no success reading them. Is there a way to fix the corrupted files? Alternatively, because I've had sync enabled for open tabs, is there a log for past open tab synchronizations? If this was stored on the cloud, it may be possible to retrieve that table and restore the list of open tabs that way?

Asked by Darkmight11 3 months ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Lost all tabs and tab history after the computer performed automatic update

Help, My computer performed an automatic update, rebooting itself and all the history on Firefox has been lost all my open tabs have disappear. I followed other instructi… (read more)

Help, My computer performed an automatic update, rebooting itself and all the history on Firefox has been lost all my open tabs have disappear. I followed other instructions to open the Profile Folder, but the only 2 files there are the ones created after the reboot. There are no previous files. Thanks, Juan

Bookmarks

Installed 134.0.2. Bookmarks disappeared. Went to restore backups, receive message "unable to process the backup file". All of my bookmark backup files receive this me… (read more)

Installed 134.0.2. Bookmarks disappeared. Went to restore backups, receive message "unable to process the backup file". All of my bookmark backup files receive this message when I try to restore.

Asked by jimkimbroughjr 1 month ago

Last reply by jscher2000 - Support Volunteer 4 weeks ago

Firefox Update wipes out all my Extensions

In my Win 10 PC, Firefox has been set to update automatically as it is recommended. 136.0.2 (64-bit) is the most recent one that updated automatically. Now all my exten… (read more)

In my Win 10 PC, Firefox has been set to update automatically as it is recommended.

136.0.2 (64-bit) is the most recent one that updated automatically.

Now all my extensions have been wiped out, my workspace changed.

That is such a breach of integrity, and a lack of respect for the user, and his carefully set up work environment, when an Auto-Update just molests my work environment. And then I have to take out hours from my busy routines, to devote to restoring everything to how it was.

There is no rollback feature for Updates, esp when Updates do the havoc they do.

There is no proper Session Management, and a standard protocol for saving, aggregating sessions across different installs, rollbacks, etc, and having the most updated, and complete one, where the onus is on the user not losing data.

Now I have to go hunt around for the past profiles, and name the present one as old, and hope that Firefox functions with integrity, and completeness to restore my whole work environment from the last profile. I'll of course be losing whatever work I happened to do in the new profile now. One never knows how complete these profiles are to reconstruct things exactly the way they were.

Strange. I always believe that stability, and integrity, and a dedication towards that on behalf of the user would be the primary goal. Now it's all about chasing something else, some bells and whistles, and faster performances, and throwing stability, and data integrity under the bus.

Asked by Shrikant Shrinivas 2 days ago

Last reply by jscher2000 - Support Volunteer 10 hours ago

Tabs from another device

Hi, I switched to a new phone recently, and wasn't able to outright sync all of my open tabs from the old device. It was, however letting me access them from the tab menu… (read more)

Hi, I switched to a new phone recently, and wasn't able to outright sync all of my open tabs from the old device. It was, however letting me access them from the tab menu on my new device, so it wasn't a big deal.

Now I can't see the other phone in the tab menu, just the sync from my PC. I don't have the old phone anymore, because it was a trade in for my current device.

Is there any way to get my old tabs back? The sync must have timed out, because there was no activity for a period of time. I have Firefox synced on all of my devices.

Thank you.

Asked by pt7934 1 week ago

Last reply by jonzn4SUSE 1 week ago

Missing tabs, history and bookmarks after update

Is it possible to restore firefox to a previous version to recover all my data? After update, all my firefox pages, tabs, bookmarks and history have vanished. Please he… (read more)

Is it possible to restore firefox to a previous version to recover all my data? After update, all my firefox pages, tabs, bookmarks and history have vanished. Please help me recover or restore. Thank you!

Asked by Christine 6 days ago

Last reply by jscher2000 - Support Volunteer 4 days ago

неправильное обновление

Придется вам как-то перевести самостоятельно то что написала на английский. Зачем писать что при обновлении все будет сохранено, если после обновления, половина окон на в… (read more)

Придется вам как-то перевести самостоятельно то что написала на английский. Зачем писать что при обновлении все будет сохранено, если после обновления, половина окон на восстановилась и история предыдущих посещений пропала.? и как мне теперь все это восстановить обратно?'

Asked by n916411 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Firefox 136

What a dirty trick! I updated Firefox to version 136.0.1 to stop all the nagging, and my tabs disappeared! Nothing I could do brought them back. I asked the internet and … (read more)

What a dirty trick! I updated Firefox to version 136.0.1 to stop all the nagging, and my tabs disappeared! Nothing I could do brought them back. I asked the internet and finally learned about the sidebar, where tiny icons are shown (which I hadn't noticed). Nothing I could do with the sidebar brought the tabs back. Asked the internet again, and finally I found that buried in the Preferences is Browser Layout. When I deselected "Show sidebar," the tabs came back. What a dirty trick to make that the default, with no clue how to undo it! Nothing in the menus or the Help was any help. P.S., I am not a computer novice; I was a systems programmer in my professional life and have been using Firefox for many years.

Asked by carhu 4 days ago

Last reply by jonzn4SUSE 4 days ago

Bookmarks missing from Sync, evewn if they were synced on old pc

Moved to different pc, logged into my account, all bookmarks gone. What is going on? The sync even synced with empty bookmarks, and I guess everything I bookmarked is gon… (read more)

Moved to different pc, logged into my account, all bookmarks gone. What is going on? The sync even synced with empty bookmarks, and I guess everything I bookmarked is gone now.

Asked by Xenoq 3 months ago

Last reply by jonzn4SUSE 3 months ago

Recovering Bookmarks

I had a issue with my Dell laptop, when it was resolved It had deleted Firefox. They created a new one, but the bookmarks are gone. I have looked at the information on re… (read more)

I had a issue with my Dell laptop, when it was resolved It had deleted Firefox. They created a new one, but the bookmarks are gone. I have looked at the information on recovering Bookmarks, but still cannot recover my bookmarks.

Can I get help on this issue?

Thanks,

Riley

Asked by rvcanada 2 months ago

Last reply by TechHorse 2 months ago

How to recover deleted browser history

Last week I deleted browser data & cookies (for a Microsoft account I use) & then I accidentally used an incorrect password to login to Facebook & they locked… (read more)

Last week I deleted browser data & cookies (for a Microsoft account I use) & then I accidentally used an incorrect password to login to Facebook & they locked my account. When I tried to change my password they didn't recognize my device, which I've been using for MANY years. They also reject photos of my i.d. & won't tell me why because I'm apparently trying to communicate with an a.i. bot, NOT a human being. P.S. To make things even worse, I was locked out of my phone, which kept asking me for a password that I've NEVER set up. So I had to do a factory reset & lost ALL my data.

I've tried everything I can think of & I'm wondering if it's possible to get at least some of the data back?

Asked by Rhonda Brady-Johnsen 3 weeks ago

Last reply by markwarner22 3 weeks ago

I factory reset my pc and i logged back in to my firefox account and all my saved log ins and book marks are gone did i loose them for ever or is there a way to get them back?

I factory reset my pc and i logged back in to my firefox account and all my saved log ins and book marks are gone did i loose them for ever or is there a way to get them … (read more)

I factory reset my pc and i logged back in to my firefox account and all my saved log ins and book marks are gone did i loose them for ever or is there a way to get them back?

Asked by diazjayden890 1 week ago

Last reply by TechHorse 1 week ago

LOST FOLDERS

I did your update today - and LOST ALL MY SAVED FOLDERS!! HELP! I have used Firefox for years - and now lost alot of important information. Need help ASAP to retriev… (read more)

I did your update today - and LOST ALL MY SAVED FOLDERS!! HELP! I have used Firefox for years - and now lost alot of important information.

Need help ASAP to retrieve

Thanks

Ed Duffy [edited phone# and email from public community support forum]

Asked by ejduffy38 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

My Password list is empty

Hello! I formatted my pc and installed Firefox, once i logged in there was password and started to sync also, now i can see its shows empty ? i tried to enable MFA … (read more)

Hello!

I formatted my pc and installed Firefox, once i logged in there was password and started to sync also, now i can see its shows empty ? i tried to enable MFA , now its empty showing

Thanks You, Yasir

Asked by Yasir Basha 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago