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Missing tabs, history and bookmarks after update

Is it possible to restore firefox to a previous version to recover all my data? After update, all my firefox pages, tabs, bookmarks and history have vanished. Please he… (read more)

Is it possible to restore firefox to a previous version to recover all my data? After update, all my firefox pages, tabs, bookmarks and history have vanished. Please help me recover or restore. Thank you!

Asked by Christine 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

update deleted my windows and book marks - is there a qway to get those back

Hello, Last night my computer asked me to install an update (not sure if it was Mac or Firefox whose upgrade it was). Although when I restarted, it's closed out all of m… (read more)

Hello,

Last night my computer asked me to install an update (not sure if it was Mac or Firefox whose upgrade it was). Although when I restarted, it's closed out all of my firefox windows (does not allow me to restore session), and all of my book marks are also gone.

Is there any way to get these back?

Thanks so much!

Asked by Chris Marcus 1 week ago

Last reply by Mandy 1 week ago

I factory reset my pc and i logged back in to my firefox account and all my saved log ins and book marks are gone did i loose them for ever or is there a way to get them back?

I factory reset my pc and i logged back in to my firefox account and all my saved log ins and book marks are gone did i loose them for ever or is there a way to get them … (read more)

I factory reset my pc and i logged back in to my firefox account and all my saved log ins and book marks are gone did i loose them for ever or is there a way to get them back?

Asked by diazjayden890 2 months ago

Last reply by TechHorse 2 months ago

password recovery

Hi, is there a way mozila can help me to retrieve all my remember login ID and password? due to i changing to new laptop and when i sign out it ask me to delete all the o… (read more)

Hi, is there a way mozila can help me to retrieve all my remember login ID and password? due to i changing to new laptop and when i sign out it ask me to delete all the old password which i thought is just delete from the laptop instead of my whole login ID and password.

Asked by aaronlew777 3 weeks ago

Last reply by TechHorse 3 weeks ago

неправильное обновление

Придется вам как-то перевести самостоятельно то что написала на английский. Зачем писать что при обновлении все будет сохранено, если после обновления, половина окон на в… (read more)

Придется вам как-то перевести самостоятельно то что написала на английский. Зачем писать что при обновлении все будет сохранено, если после обновления, половина окон на восстановилась и история предыдущих посещений пропала.? и как мне теперь все это восстановить обратно?'

Asked by n916411 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Bookmarks missing from Sync, evewn if they were synced on old pc

Moved to different pc, logged into my account, all bookmarks gone. What is going on? The sync even synced with empty bookmarks, and I guess everything I bookmarked is gon… (read more)

Moved to different pc, logged into my account, all bookmarks gone. What is going on? The sync even synced with empty bookmarks, and I guess everything I bookmarked is gone now.

Asked by Xenoq 5 months ago

Last reply by jonzn4SUSE 5 months ago

How to recover deleted browser history

Last week I deleted browser data & cookies (for a Microsoft account I use) & then I accidentally used an incorrect password to login to Facebook & they locked… (read more)

Last week I deleted browser data & cookies (for a Microsoft account I use) & then I accidentally used an incorrect password to login to Facebook & they locked my account. When I tried to change my password they didn't recognize my device, which I've been using for MANY years. They also reject photos of my i.d. & won't tell me why because I'm apparently trying to communicate with an a.i. bot, NOT a human being. P.S. To make things even worse, I was locked out of my phone, which kept asking me for a password that I've NEVER set up. So I had to do a factory reset & lost ALL my data.

I've tried everything I can think of & I'm wondering if it's possible to get at least some of the data back?

Asked by Rhonda Brady-Johnsen 2 months ago

Last reply by markwarner22 2 months ago

Firefox 136

What a dirty trick! I updated Firefox to version 136.0.1 to stop all the nagging, and my tabs disappeared! Nothing I could do brought them back. I asked the internet and … (read more)

What a dirty trick! I updated Firefox to version 136.0.1 to stop all the nagging, and my tabs disappeared! Nothing I could do brought them back. I asked the internet and finally learned about the sidebar, where tiny icons are shown (which I hadn't noticed). Nothing I could do with the sidebar brought the tabs back. Asked the internet again, and finally I found that buried in the Preferences is Browser Layout. When I deselected "Show sidebar," the tabs came back. What a dirty trick to make that the default, with no clue how to undo it! Nothing in the menus or the Help was any help. P.S., I am not a computer novice; I was a systems programmer in my professional life and have been using Firefox for many years.

Asked by carhu 2 months ago

Last reply by jonzn4SUSE 2 months ago

restore data

All my data seems to have disappeared. I have no browser history, and all my bookmarks are gone. the only browser history shows when I started looking for the lost data, … (read more)

All my data seems to have disappeared. I have no browser history, and all my bookmarks are gone. the only browser history shows when I started looking for the lost data, anything before that is gone. please help

Asked by juttacarroll 2 months ago

Last reply by jonzn4SUSE 2 months ago

My Password list is empty

Hello! I formatted my pc and installed Firefox, once i logged in there was password and started to sync also, now i can see its shows empty ? i tried to enable MFA … (read more)

Hello!

I formatted my pc and installed Firefox, once i logged in there was password and started to sync also, now i can see its shows empty ? i tried to enable MFA , now its empty showing

Thanks You, Yasir

Asked by Yasir Basha 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

LOST FOLDERS

I did your update today - and LOST ALL MY SAVED FOLDERS!! HELP! I have used Firefox for years - and now lost alot of important information. Need help ASAP to retriev… (read more)

I did your update today - and LOST ALL MY SAVED FOLDERS!! HELP! I have used Firefox for years - and now lost alot of important information.

Need help ASAP to retrieve

Thanks

Ed Duffy [edited phone# and email from public community support forum]

Asked by ejduffy38 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Where did my tabs go????

Initially, I set firefox up to NEVER EVER delete my tabs. But for months now, everytime I shut down my laptop and then turn it on, ALL MY TABS ARE GONE!!!! HOW DO I GE… (read more)

Initially, I set firefox up to NEVER EVER delete my tabs. But for months now, everytime I shut down my laptop and then turn it on, ALL MY TABS ARE GONE!!!! HOW DO I GET MY TABS BACK???? THIS IS DISRUPTING MY BUSINESS EXTENSIVELY!!! WHY DOES FIREFOX NOT KEEP MY TABS????

Asked by Linda Macfarlane 4 months ago

Last reply by jonzn4SUSE 4 months ago

Restoring Bookmarks - Firefox

Hi - I can't seem to restore my bookmarks. Latest version of Windows crashed my system and had someone helping remotely to restore and revive it which was done. However… (read more)

Hi -

I can't seem to restore my bookmarks. Latest version of Windows crashed my system and had someone helping remotely to restore and revive it which was done.

However, it appears that the "import bookmarks" feature doesn't allow me to import my firefox bookmarks. And I had thought that I had imported them, but now they are no longer available under import bookmarks. And there are no bookmarks available either.

I think something happened with things the remote person was doing but can't verify.

Is there any way to get back a few years worth of work bookmarks? Thank you,

Asked by bobbimoore101 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

I'm having with getting back my old data back.

Hello, I have been trying to get my old data back because I was able to get it done the last time when it happened in 2021 but my computer restart itself last night and I… (read more)

Hello, I have been trying to get my old data back because I was able to get it done the last time when it happened in 2021 but my computer restart itself last night and I don't know what else to do since I tried to ask my little brother for help which didn't went too well even though I do appreciate him for helping me out but now I'm feeling frustrated about what else to do now.

Asked by Finesse 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago