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I have tried to remove a fake virus warning pop up, but the remove all websites & remove website is greyed out

please tell me how to remove the fake virus warning pop ups, I have followed all the directions, but the remove website, & remove all website buttons are greyed out, … (read more)

please tell me how to remove the fake virus warning pop ups, I have followed all the directions, but the remove website, & remove all website buttons are greyed out, how do I continue now with the removal of the pop ups?

Asked by roscribble 3 months ago

Last reply by James 3 months ago

Adding push notifications on Mac desktop computer

I am trying to add a website push notification on a mac desktop. I went to Privacy and Security >Notifications> Settings, and could not find any way to add a URL, I… (read more)

I am trying to add a website push notification on a mac desktop. I went to Privacy and Security >Notifications> Settings, and could not find any way to add a URL, I could only search for one.

Asked by Clarice Hirata 1 month ago

  • Archived

about:processes missing multiple elements

Over the past couple weeks of updates, the about:processes page is now missing several elements, such as the memory usage, CPU usage, and the close (X) button for each pr… (read more)

Over the past couple weeks of updates, the about:processes page is now missing several elements, such as the memory usage, CPU usage, and the close (X) button for each process/tab. See attached screenshot. Normally each row would show the memory, cpu, and if it's a closeable tab, the X button would be on the far right upon hover.

Browser: Firefox Developer Edition 135.0b3 64-bit, build 20250110123854 OS: Windows 10 22H2 64-bit (Windows_NT 10.0 19045)

Let me know what other info you need to squash this bug. Thank you!

Asked by Stan 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

downloading passwords list

How can i download a pdf of my passwords. I think i need to set up a lock screen first. Please give precise instructions how to accomplish both these tasks. Im having … (read more)

How can i download a pdf of my passwords. I think i need to set up a lock screen first. Please give precise instructions how to accomplish both these tasks. Im having great difficulty signing in and out of sites so until i figure out how and why things have changed i need a list of passwords. My device is currently unlocked. I have trouble finding my way back to my questions here. Why doesnt firefox have a history function? Sometimes it does but its not recent. I put all these questions together because its too difficult finding my way back to every individual question. I have a hundred questions about firefox so many that its daunting to consider as it would take me days to do and its time i dont have. Somehow my firefox account has gotten too confusing and complex

Asked by KC 1 year ago

Last reply by KC 11 months ago

  • Archived

Mozilla account is hacked

My account was probably hacked. I noticed this from an email I received from Mozilla. My account was logged in from Africa, which i noticed from the timezone because the … (read more)

My account was probably hacked. I noticed this from an email I received from Mozilla. My account was logged in from Africa, which i noticed from the timezone because the email gives literally no detail. I logged into my account to kick them out but i found out i couldnt because the button didnt work. All the other kick buttons worked except the hackers. Mozilla has done nothing other than to email me.

Asked by js02ddmail 1 year ago

Last reply by Tomatoshadow2 1 year ago

  • Archived

What is the "startup cache"?

The Help is recommending clearing the startup cache, but I don't know what that is so I can't decide if it's something I want to do. Is it the same place that stores all… (read more)

The Help is recommending clearing the startup cache, but I don't know what that is so I can't decide if it's something I want to do. Is it the same place that stores all my cookies and other saved material, or is it something different? If it's different, what does it store and why would clearing it be useful?

Asked by Kulindahr 1 year ago

Last reply by Kulindahr 1 year ago

  • Archived

Your browser is being managed by your organisation.

Why is my browser stating that it is managed by my organisation. I have never used it fr work and it is my personal laptop. Please kindly provide steps to remove this … (read more)

Why is my browser stating that it is managed by my organisation.

I have never used it fr work and it is my personal laptop. Please kindly provide steps to remove this

Asked by groove2 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

why do i have a block

I have have just come across this information and have no idea what add on it is referring to. I'm not one that uses much in the way off add ons. Here I am, 79 next mon… (read more)

I have have just come across this information and have no idea what add on it is referring to. I'm not one that uses much in the way off add ons. Here I am, 79 next month. I have only my desktop PC. I don't own/use a mobile phone, ipad or any other devices. I use my PC for emails and using the net for research, general information, buying products, ecards etc. I play a couple of games, Lovatts puzzles (3 games), jigzone, word wipe from Washington Post. If I have taken on/used an add on it was with limited knowledge and it certainly was not my intention to cause any problem. Does the block also mean that I am not protected from viruses or malware etc? Please let me know the outcome of your decision. Thanking you in advance. Kind regards, Rhonda Macrae. rhondamacrae46@gmail.com

Asked by rhondamacrae46 1 year ago

Last reply by rhondamacrae46 1 year ago

  • Archived

Firefox, PDFs and IDM

ver: 134.0.1 Windows 10 Pro I have Firefox set to open filetype PDF in Browser. Normally I use IDM which automatically download PDFs, unless I press ALT key while clickin… (read more)

ver: 134.0.1 Windows 10 Pro I have Firefox set to open filetype PDF in Browser. Normally I use IDM which automatically download PDFs, unless I press ALT key while clicking DOWNLOAD button, then it does not, in order to allow Firefox to handle the PDF.

Firefox presently does nothing. With filetype setting set to Open in Browser, Firefox Does nothing. If settings are set to Ask, it does not ask. The PDF filename appears at bottom of screen momentarily.

ver: 115.19.0esr Windows 7 Utl 7601 The exact same behaviour was also seen on a Windows 7 system running Firefox 115.19.0esr. PDF is also set there to "Open in Firefox". Again, when ALT pressed when clicking Download button, Firefox does nothing.

Asked by Genesis Amadeus 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

BITWARDEN ADD-ON

Hello. Firefox has disabled my Bitwarden, which has all my passwords etc. I really need my bitwarden to work. Can anyone assist me to get the add-on working again? I wou… (read more)

Hello. Firefox has disabled my Bitwarden, which has all my passwords etc. I really need my bitwarden to work. Can anyone assist me to get the add-on working again? I would really appreciate it. Please see attached graphics. Regards Lana

Asked by LTL 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

How to Automatically Trigger PDF Printing in Firefox?

In previous versions of Firefox (up to version 133), it was possible to automatically trigger printing of a PDF file by loading it into an iframe from a sandboxed iframe … (read more)

In previous versions of Firefox (up to version 133), it was possible to automatically trigger printing of a PDF file by loading it into an iframe from a sandboxed iframe and call print. However, starting with version 134, this no longer works.

Is there any other way to automatically trigger the print dialog for a PDF file in Firefox, similar to how it can be done in Chrome/Edge (e.g., by opening the PDF in a new window and directly triggering the print dialog without additional button clicks)?

Asked by yuliiashurekop 1 year ago

Last reply by TyDraniu 1 year ago