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Profiles -

Hi, When I opened Firefox today, it asked me which profile I'd like to use. I named one Katy and then continued. Now, I can't see any of my bookmarks, none of my passwo… (read more)

Hi,

When I opened Firefox today, it asked me which profile I'd like to use. I named one Katy and then continued. Now, I can't see any of my bookmarks, none of my passwords are saved, none of my sites recognized. I've been using Firefox for years. Everything I have is saved there. I just want my old stuff back. I'm signed in on my account, but can't see another profile that I can choose. My phone still has all the passwords and bookmarks from before but I I can't see what profile I'm signed in under. Can anyone help?

Thank you!


Katy

Asked by Katylnicholson 6 days ago

Last reply by AliceWyman 4 days ago

linux: profile location changed? 146 - > 147

If I'm not mistaken, between FF146 and FF147 it appears the location of the profile directory has changed. It was: /home/<user>/.mozilla/firefox and now is … (read more)

If I'm not mistaken, between FF146 and FF147 it appears the location of the profile directory has changed. It was:

   /home/<user>/.mozilla/firefox  

and now is

   /home/<user>/.config/mozilla/firefox

Is that correct?

Asked by Willis 2 weeks ago

Last reply by TyDraniu 2 weeks ago

How to migrate from the old Firefox about:profiles/profile manager to the new profiles? And what are the differences?

I was positively surprised recently when the new Firefox profile manager (about:profilemanager) was introduced. https://www.tech2geek.net/how-to-use-the-new-updated-profi… (read more)

I was positively surprised recently when the new Firefox profile manager (about:profilemanager) was introduced. https://www.tech2geek.net/how-to-use-the-new-updated-profile-manager-in-firefox-2025/ is an article about that.

However, I thought it's just a new visual UI with an in-browser switcher for the existing profiles (that I already had setup). However, it does not appear so.

The differences I see:

      1. old profile management
  • was managed by `about:profiles` or when starting FIrefox with `-P`
  • is saved in `~/firefox` and the `profiles.ini` clearly and quite obviously mentions them there, so it's easy to manage them.

I also found this old support article: https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles

      1. new profile management
  • automatically asks on startup if more than one profile exists
  • is managed by `about:profilemanager` or with the Firefox burger menu
  • seems to be saved in `~/.mozilla/firefox/Profile Groups` (Linux path here) in some .sqlite files, and I do not quite understand the format. Not mentioned in `profiles.ini`.
  • also, when you change something here (even like opening a profile?), you cannot open `about:profiles` anymore, because it says "Some Firefox process has made changes to your profile, […] you need to restart Firefox", only after a restart further changes would be possible, which I find quite confusing but it also indicates somehow the features belong together?

And this seems to be the new one: https://support.mozilla.org/en-US/kb/profile-management#w_whats-the-difference-between-profiles-and-multi-account-containers

    1. Questions
  • What are the differences here (I may have missed)?
  • How can the new profile feature save so few files? Is it technically called "profile groups"?
  • And the most important: How can I migrate an old profile? (In order to use the new features and GUI etc. I quite like)

Asked by rugk 2 months ago

Last reply by TyDraniu 2 months ago

Unable to edit my firefox profiles folder

As the title says, when i go to about:support, and click the open profile folder, i wanted to install a customization to allow me to edit the default tab background, but … (read more)

As the title says, when i go to about:support, and click the open profile folder, i wanted to install a customization to allow me to edit the default tab background, but for some reason i do not have admin privileges in that folder, i can't access anything, i can't edit anything nor create a new folder, even rename it. It says that my own computer does not have admin privileges inside that folder.

Asked by v 2 weeks ago

Last reply by Denys 2 weeks ago

Get rid of user profile pop-up

This afternoon, I clicked on a link from an email and for the first time got a choose a profile pop-up. I do not want this; I have read info on Mozilla and elsewhere abo… (read more)

This afternoon, I clicked on a link from an email and for the first time got a choose a profile pop-up. I do not want this; I have read info on Mozilla and elsewhere about its purpose but it doesn't say how to just stop the pop-up - there should be an option just stop the pop-up because I don;t want to have to choose amongst options. I have started copy-pasting the links in emails and going to Chrome and will seriously have to reconsider using Firefox of this continues. I don't want to have to type about:config or anything - this should have been an opt out or opt in thing and I want out. Thank you for your help.

Asked by bjamsden 2 months ago

Last reply by casper.miller81 2 months ago

How to share the same account with multiple profiles on the same computer?

Yes, I'd like to use the same account on both of my profiles. I understand that for some users, this may be confusing. In my case, the only reason for different profile… (read more)

Yes, I'd like to use the same account on both of my profiles.

I understand that for some users, this may be confusing.

In my case, the only reason for different profiles is that I need to use a Proxy Server for some websites, and no proxy for other websites. Manually switching proxy settings is painful, and doing so causes traffic for my other tabs/windows to go to the proxy, which I do not want.

I have a main (set of) windows (and its tabs) going straight to the internet, then I have a separate window (and its tabs) configured to go through a proxy (SOCKS5 in this case). I want all other settings, bookmarks, passwords, etc. to be identical to both. I end up having to logout of my main profile, log into the other profile to sync settings, log out of there, and log back into my main profile.

Is there a valid technical reason why an account on the same FireFox installation cannot be shared between two profiles?

I can do this on multiple computers (same account, different computers/profile), seems odd it is restricted to not allow on the same computer.

I have an alternative solution: Install FireFox natively, then install FireFox as AUR or FlatPak, but not sure this will collide as this both uses the same profile directory. Hum...

Wayne

Asked by Prince_By-Tor 2 months ago

Last reply by AliceWyman 1 month ago

Account Disappeared

At startup, Firefox starts with an account setup screen. I have been using current setup for 3 years. Tried troubleshoot mode to no avail. Had same problem 3 years ago. … (read more)

At startup, Firefox starts with an account setup screen. I have been using current setup for 3 years. Tried troubleshoot mode to no avail. Had same problem 3 years ago.

Asked by temills 1 month ago

Last reply by Denys 1 month ago

I can't work Firefox or Mozilla,

Could someone help me start over again and get it right, instead of a mess? Is it possible to somehow start from scratch or fix what I am doing wrong? Is there some way t… (read more)

Could someone help me start over again and get it right, instead of a mess? Is it possible to somehow start from scratch or fix what I am doing wrong? Is there some way to open a new account and dump the mess I'm facing now?

Asked by ryanwood6 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Firefox Openning As If Freshly Installed

My power just went out for a second, now Firefox its acting like I've never used it. I've never had this problem. Firefox has worked just fine for years. I have never ha… (read more)

My power just went out for a second, now Firefox its acting like I've never used it.

I've never had this problem. Firefox has worked just fine for years. I have never had an issue with FireFox. Now I'm being told to select a profile like there isn't a set of folders with files dating back to 2021 sitting next to these fresh new folders full of files all dated to today.—I don't know shit by the way, Google told me where the profile stuff is or something idk im pissed.

How do I get Firefox to recognize the same old mountain of files its been using to store bookmarks, passwords, and all the rest is right under its stupid nose? And no the about:profiles page just gives me another blank profile to choose.

funfunfun

Asked by ComradeWinston 1 week ago

Last reply by TechHorse 1 week ago

Firefox profiles on Android

I have 3 different profiles on my Desktop Firefox, and I'm able to change between them and even set some commands on CLI to switch between them easily, opening one or ano… (read more)

I have 3 different profiles on my Desktop Firefox, and I'm able to change between them and even set some commands on CLI to switch between them easily, opening one or another.

Now, my question is: How can I do such a thing on mobile? I only linked my main account, and as far as I understood, I cannot link to multiple and switch on demand. Is there any way? Am I missing something?

I checked the tutorial on how to setup profiles and the profile manager doesn't seem to exist on mobile.

Thank you for your attention!

Asked by luck.nevespsn 5 months ago

Last reply by Paul 5 months ago

Accessing the Firefox profile on Windows (10)

This is Firefox 142.0.1 on Windows 10. I prefer to have a local copy of the Firefox profile saved to a USB stick as a simple backup and for copying to another PC if neces… (read more)

This is Firefox 142.0.1 on Windows 10. I prefer to have a local copy of the Firefox profile saved to a USB stick as a simple backup and for copying to another PC if necessary. I have been doing this for years, but now I am unable to do so because Windows gives me an "access denied" error for all of the files in the top-level profile directory. I cannot even open them in Administrator mode. If I try to copy the profile directory as described in your help pages, it says that I need permission from the account that I am logged in as in order to access the files! I have been using Windows since version 3.0 and I cannot understand what Firefox has done to make the profile inaccessible to everything but itself. Obviously, Firefox is able to read the files without additional permissions, so why can't I?

Asked by patermanns 5 months ago

Last reply by TechHorse 5 months ago

Add business account so I can work from my home computer

I have my personal account on firefox and it syncs everything but I want to be able to do the same for my business account. when I sign out of my personal and try to sig… (read more)

I have my personal account on firefox and it syncs everything but I want to be able to do the same for my business account. when I sign out of my personal and try to sign in to my business it says I can't. I try to re-set my password and it says I have to use the "primary" account email. It does not accept my business account.

How do I get firefox account for my business email?

Thank you

Asked by craigpark 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Downgrade firefox without losing older profile

The article explaining why one should not downgrade ignores a critical reason why one needs to downgrade and that is when it turns out that the new version breaks an exis… (read more)

The article explaining why one should not downgrade ignores a critical reason why one needs to downgrade and that is when it turns out that the new version breaks an existing website!

I got bitten by this when Firefox "upgraded" me to V143 after which point the ticket system I use to support my customers stopped working. That same ticket system continues to work fine in Safari, Edge, Chrome and Brave, etc.

Worse, when one does try to downgrade, the old profile gets removed which means you lose EVERYTHING you had (tabs, bookmarks and presumably all the settings and saved passwords, etc). You need to be keeping the old profiles around so that they can be accessed again should someone NEED to downgrade. Fortunately I was able to use Time Machine to recover the old profile --- but somebody just didn't think this through.

Much as I have loved Firefox over the years, I'm starting to feel that it's time to give up on it and move to something else.

Turning off automatic updates is not a solution because eventually one will choose to upgrade manually and most people won't remember to make a copy of their existing profile. Should one then encounter a problem, you're back to square one

Very disappointing .

Asked by David Jameson 4 months ago

Last reply by TechHorse 4 months ago

Running out of Storage

I am using a very old system that is running out of storage space. There is an 8.73 GB folder that I would like to empty to free up space. C:\dtemp\Profiles contains se… (read more)

I am using a very old system that is running out of storage space. There is an 8.73 GB folder that I would like to empty to free up space. C:\dtemp\Profiles contains several folders that were created 10.27.21: 2qzfs15q.default, eybandys.default, f81zrqic.default-release, pctnmazu.default-release-1, and yns5cb3s.default-release.

Can I delete any of these folders?

Asked by kid4evr 4 months ago

Last reply by Denys 4 months ago

Profiles menu

I don't have a Profiles menu under the Account button on the main toolbar. My Firefox was just updated and the update tab info talked about the new profiles feature as if… (read more)

I don't have a Profiles menu under the Account button on the main toolbar. My Firefox was just updated and the update tab info talked about the new profiles feature as if it was available. Is this rolling out in phases or should I be seeing it?

I have version 144.0, updated on 10/14/2025.

Thanks.

Asked by TimB 4 months ago

Last reply by Paul 4 months ago

How to merge work and personal profiles with different email addresses?

Hello, I have two profiles, one for work and one personal. I used two different email addresses for them. How can I merge these together for the new profile management? … (read more)

Hello, I have two profiles, one for work and one personal. I used two different email addresses for them. How can I merge these together for the new profile management?

Asked by jahn2 3 months ago

Last reply by DJ Auto Body Repair 3 months ago