Showing questions tagged: Show all questions

Non-default profiles cannot load pages and crash since upgrading to 140.0

Since updating Firefox to 140.0 (I am currently on 140.0.2 on macOS Sequoia 15.5), when I launch a Firefox window using the non-default profile, that window is not able t… (read more)

Since updating Firefox to 140.0 (I am currently on 140.0.2 on macOS Sequoia 15.5), when I launch a Firefox window using the non-default profile, that window is not able to load any pages. When I try to close that window, it either requires me to "force quit" it, or if I wait long enough, the Firefox crash reporter appears.

When I first create a new profile, it works. However, after closing that window, or restarting Firefox, the non-default profile can't load pages and eventually crashes.

Things I have tried:

  • Deleting all profiles and re-creating them.
  • Using new-style profiles instead of the ones managed by `about:profiles`.
  • Visiting a local address using an IP address to rule out DNS issues.
  • Starting with the non-default profile (using the new-style profile switcher)
  • Starting the non-default profile in troubleshooting mode (the browser crashes when trying to restart)
  • Clearing the startup cache in the non-default profile (the browser crashes when trying to restart)

Asked by Geoffrey Hing 9 hours ago