Showing questions tagged:

why do I need to create a profile?

bold text Firefox has been my browser forever. When I tried to open it this morning I was invited to create a profile, so no profile, no Firefox..... I've never had to do… (read more)

bold text Firefox has been my browser forever. When I tried to open it this morning I was invited to create a profile, so no profile, no Firefox..... I've never had to do this before and am reluctant because of the apparent threat of losing all my passwords and bookmarks. I'm 85 years of age so don't need this complication. Any help would be appreciated, complicated high tech answer will probably be beyond me. Brian.

Solved 2 112

This new profile choice is annoying and athe icons are upsetting blobs. Can any of this be changed?

Just this week I found it was impossible to get to firefox browsing until I chose an upsetting blob as my profile. Is there anyway to skip this step or at least to chang… (read more)

Just this week I found it was impossible to get to firefox browsing until I chose an upsetting blob as my profile. Is there anyway to skip this step or at least to change that blob to something that makes a more pleasant experience?

Solved 6 110

Profiles

Do I have to be logged into an account to use profiles? I'm on my work computer on which I don't log into my account and "Profiles" option does not show up on my toolbar.… (read more)

Do I have to be logged into an account to use profiles? I'm on my work computer on which I don't log into my account and "Profiles" option does not show up on my toolbar.

Open 1 110

Unable to delete a profile

Hello, I've been using the profile manager, and wanted to delete a profile that i have made. However, when i select the option to delete it, it only opens up a new tab in… (read more)

Hello,

I've been using the profile manager, and wanted to delete a profile that i have made. However, when i select the option to delete it, it only opens up a new tab in the profile called "about:deleteprofile', which displays an empty page and does nothing. Then, I would try to delete the profile manually, in the profiles folder, but if I opened firefox or restarted my computer, it would just come back. I have attatched the relevant images below.

Solved 1 109

New Profile System - Can't Open Original Profile

This morning when I started up Firefox it had a pop-up about the new profiles feature, asking to create a new profile. Just out of curiosity I clicked the create profile … (read more)

This morning when I started up Firefox it had a pop-up about the new profiles feature, asking to create a new profile. Just out of curiosity I clicked the create profile button to see what the interface would look like. Since I didn't actually want to create the profile I hit the delete button, but nothing happened. So I closed the window. I then tried delete the new profile (then called "Profile 1") by hitting the trash can from the choose profiles screen. Still nothing happens. At this point my original profile window is still open, but I close everything to restart Firefox in hopes that it will allow me to delete this profile I never wanted to begin with.

The Choose profile window comes up, I select original profile and nothing happens. I can open the new "Profile 1", which I have since labelled "Bad Profile".

D:\Users\<USERNAME>\AppData\Roaming\Mozilla\Firefox\Profiles doesn't appear to have my original profile anywhere.

I'm deeply concerned this beta feature I never asked for has deleted my original profile when it should have deleted the new profile.

Open 1 2 108

Mozilla account is hacked

My account was probably hacked. I noticed this from an email I received from Mozilla. My account was logged in from Africa, which i noticed from the timezone because the … (read more)

My account was probably hacked. I noticed this from an email I received from Mozilla. My account was logged in from Africa, which i noticed from the timezone because the email gives literally no detail. I logged into my account to kick them out but i found out i couldnt because the button didnt work. All the other kick buttons worked except the hackers. Mozilla has done nothing other than to email me.

Archived 1 104

Make the Gear on the Firefox Taskbar Icon Go Away

Running Windows 11. Recently there is a small gear symbol on the Firefox icon in the Taskbar. I don't want it there and it's irritating as hell. Apparently it has some… (read more)

Running Windows 11. Recently there is a small gear symbol on the Firefox icon in the Taskbar. I don't want it there and it's irritating as hell. Apparently it has something to do with profile. I don't care what it has to do with, I want it to go away. I went to about:config and set browser.profiles.enabled to false, but every time I restart Firefox, it apparently gets set to true again.

There is no reason for Firefox to have forced this visual change on users. How do I make the gear go away permanently? The gear goes or Firefox gets uninstalled and I'll go back to Chrome.

Open 1 104

on mac profiles lost after firefox update or computer restart

firefox on mac seems entirely broken. in about:profiles I see 1 profile (with custom name). after restart the profile is still there, but all settings lost( Passwords, li… (read more)

firefox on mac seems entirely broken.

in about:profiles I see 1 profile (with custom name). after restart the profile is still there, but all settings lost( Passwords, links, addons )

the same as happened before: I restarted the computer for update. than there were multiple profiles in about data. i got cunfused an in the end i deleted firefox entirely and reinstalled.

Open 1 103

Add business account so I can work from my home computer

I have my personal account on firefox and it syncs everything but I want to be able to do the same for my business account. when I sign out of my personal and try to sig… (read more)

I have my personal account on firefox and it syncs everything but I want to be able to do the same for my business account. when I sign out of my personal and try to sign in to my business it says I can't. I try to re-set my password and it says I have to use the "primary" account email. It does not accept my business account.

How do I get firefox account for my business email?

Thank you

Archived 1 101

create profile

Hello, I received a popup tab about creating separate profiles. I am still not seeing an option to create another profile, in my case keep personal and work browsing sepa… (read more)

Hello,

I received a popup tab about creating separate profiles. I am still not seeing an option to create another profile, in my case keep personal and work browsing separate on my work computer. The articles I have read do not seem to fit my situation. Firefox is up to date. Thank you for your help.

Open 1 100

Manually combine two or more Firefox profiles into a single profile

Greetings... I work with multiple computers that each use Firefox as their web browser. In each of the Firefox installation are bookmarks, history, and passwords that hav… (read more)

Greetings...

I work with multiple computers that each use Firefox as their web browser. In each of the Firefox installation are bookmarks, history, and passwords that have been saved over time.

Q: Is there a manual method available that I could use to merge/combine two or more of these bookmarks/history/password "collections" into a single collection, then install the new combined collection on one or more of the multiple computers?

Please advise. Thank you very much! Take care...

Archived 1 100

Do in-browser profiles sync

Hi folks - I've just seen the update that firefox now allows "profiles" for different purposes (e.g. work, fun, etc.) which seems really handy. But I'm trying to wrap my… (read more)

Hi folks -

I've just seen the update that firefox now allows "profiles" for different purposes (e.g. work, fun, etc.) which seems really handy. But I'm trying to wrap my head around how to approach restructuring my current setup. In particular, do these profiles *all* sync with my mozilla account? Or do I need a separate mozilla account for each profile? (if so, that sort of defeats some of the utlity here unless you're sharing the PC).

I can't tell from the support article, doesn't seem to address this, but you do need to login again if you set up a new profile.

Thanks, Patrick

Open 1 98

Losing tabs, bookmarks and browser history three times in two months

I have used Firefox for years, both out of conviction and to help protect my privacy, even though I often put up with images and forms not displaying on web pages. Then, … (read more)

I have used Firefox for years, both out of conviction and to help protect my privacy, even though I often put up with images and forms not displaying on web pages.

Then, three times in two months, after restarting Firefox, I found all my tabs, bookmarks and browser history had disappeared. The only thing I did between restarts was to run Wise Care 365 to clear some space on my laptop, something I had done hundreds of times before.

The first time the loss occurred I found I had a new profile, a feature I neither wanted nor was consulted about. At least I was able to get back to my original profile. The next two times this proved impossible.

Firefox "support" was of no use. Multiple searches produced nothing which helped. After agonising hours, I was able to retrieve my bookmarks and my Firefox browser history through Microsoft Edge. But as a writer and (award-winning) journalist I cannot afford to risk losing my research and links.

So although I disapprove of some Microsoft business practices. I am moving to Edge. If I have missed something that makes sense of this, I would be pleased to hear it. In the meantime, Mozilla needs to improve its product and customer service.

Wishing its customers well,

Francis Shennan

Open 1 97