Showing questions tagged: Show all questions

New profile management feature and sync

Hi, I do not understand the new profile management feature of Firefox and how it relates to sync. I am logged into my Mozilla account that syncs bookmarks, and I use the … (read more)

Hi, I do not understand the new profile management feature of Firefox and how it relates to sync. I am logged into my Mozilla account that syncs bookmarks, and I use the default profile that I renamed to "personal". When I switch to a newly created "work" profile, I am no longer signed in.

Will the new profiles "personal" and "work" be synced to my account once I log on to both? I am using Firefox on several PCs and I don't want to recreate profiles such as "personal" and "work" on all the PCs manually?

Thanks for a reply.

Asked by christopher24 3 months ago

Last reply by TyDraniu 3 months ago

re: profiles issue

HI there, Glad you folks have included an update to the 'profiles'. However, I'm having trouble with it. I previously created two profiles using 'about:profiles' functio… (read more)

HI there,

Glad you folks have included an update to the 'profiles'. However, I'm having trouble with it. I previously created two profiles using 'about:profiles' function. However, only of them has mapped on to the new profiles feature. When I try to add a profile in the new way to do it, I can only create a new one, I can't transfer a pre-existing.

See attachments. One shows the new profile manager with the 'work' profile. The second shows the 'about:profiles' with both 'work' and 'life'. How to I add 'life' to the new profile manager?

Asked by GF - Work 2 months ago

Last reply by Denys 2 months ago

  • Archived

profiles

I did not ask for and do not want profiles at all. It seems this was added when firefox updated? How do I get back to the old version with no profiles. It also lost all m… (read more)

I did not ask for and do not want profiles at all. It seems this was added when firefox updated? How do I get back to the old version with no profiles. It also lost all my bookmarks etc. Help would be appreciated.

Asked by john60 8 months ago

Last reply by Paul 8 months ago

Firefox profiles on Android

I have 3 different profiles on my Desktop Firefox, and I'm able to change between them and even set some commands on CLI to switch between them easily, opening one or ano… (read more)

I have 3 different profiles on my Desktop Firefox, and I'm able to change between them and even set some commands on CLI to switch between them easily, opening one or another.

Now, my question is: How can I do such a thing on mobile? I only linked my main account, and as far as I understood, I cannot link to multiple and switch on demand. Is there any way? Am I missing something?

I checked the tutorial on how to setup profiles and the profile manager doesn't seem to exist on mobile.

Thank you for your attention!

Asked by luck.nevespsn 5 months ago

Last reply by Paul 5 months ago

did update today and lost all my bookmarks

new firefox update today plus windows update - get message "The bookmarks and history system will not be functional because one of Firefox's files is in use by another … (read more)

new firefox update today plus windows update - get message "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem." Have tried to restore - no luck. Other bookmarks - empty.

Lost all bookmarks

Asked by cobi12 3 months ago

Last reply by t.r.ernst 3 months ago

Profile management

Hello I got a pop up or it was new tab informing about new firefox functions. It was about profile creation and management. Now i have two profiles and cant switch back t… (read more)

Hello I got a pop up or it was new tab informing about new firefox functions. It was about profile creation and management. Now i have two profiles and cant switch back to my old one. I cant seem to be able to delete new profile to return to my old one.

Asked by Nexil 2 months ago

Last reply by Nexil 2 months ago

  • Archived

Mozilla account is hacked

My account was probably hacked. I noticed this from an email I received from Mozilla. My account was logged in from Africa, which i noticed from the timezone because the … (read more)

My account was probably hacked. I noticed this from an email I received from Mozilla. My account was logged in from Africa, which i noticed from the timezone because the email gives literally no detail. I logged into my account to kick them out but i found out i couldnt because the button didnt work. All the other kick buttons worked except the hackers. Mozilla has done nothing other than to email me.

Asked by js02ddmail 1 year ago

Last reply by Tomatoshadow2 1 year ago

  • Archived

Manually combine two or more Firefox profiles into a single profile

Greetings... I work with multiple computers that each use Firefox as their web browser. In each of the Firefox installation are bookmarks, history, and passwords that ha… (read more)

Greetings...

I work with multiple computers that each use Firefox as their web browser. In each of the Firefox installation are bookmarks, history, and passwords that have been saved over time.

Q: Is there a manual method available that I could use to merge/combine two or more of these bookmarks/history/password "collections" into a single collection, then install the new combined collection on one or more of the multiple computers?

Please advise. Thank you very much! Take care...

Asked by Ted Benjeski 11 months ago

Last reply by markwarner22 11 months ago

Firefox keeps making me start over with new profile this week.

I've used Firefox as my default for years and years. Yesterday I got some popover telling me I had to create a new profile or I'd lose all my Firefox data, history, bookm… (read more)

I've used Firefox as my default for years and years. Yesterday I got some popover telling me I had to create a new profile or I'd lose all my Firefox data, history, bookmarks, etc. It would not let me avoid this. So I did. Still lost all my history, started over. Today it's doing the same thing. What's up? I don't want to move to Chrome.

Asked by gmabentley 3 months ago

Last reply by Denys 3 months ago

Add business account so I can work from my home computer

I have my personal account on firefox and it syncs everything but I want to be able to do the same for my business account. when I sign out of my personal and try to sig… (read more)

I have my personal account on firefox and it syncs everything but I want to be able to do the same for my business account. when I sign out of my personal and try to sign in to my business it says I can't. I try to re-set my password and it says I have to use the "primary" account email. It does not accept my business account.

How do I get firefox account for my business email?

Thank you

Asked by craigpark 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

  • Archived

Printing from Bank

When printing history from my bank account there are transactions missing in between pages and extra bank pages. The bank of course says it's the browser. it does it on E… (read more)

When printing history from my bank account there are transactions missing in between pages and extra bank pages. The bank of course says it's the browser. it does it on Edge as well. Please help

Asked by sbhproperty 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

Losing tabs, bookmarks and browser history three times in two months

I have used Firefox for years, both out of conviction and to help protect my privacy, even though I often put up with images and forms not displaying on web pages. Then,… (read more)

I have used Firefox for years, both out of conviction and to help protect my privacy, even though I often put up with images and forms not displaying on web pages.

Then, three times in two months, after restarting Firefox, I found all my tabs, bookmarks and browser history had disappeared. The only thing I did between restarts was to run Wise Care 365 to clear some space on my laptop, something I had done hundreds of times before.

The first time the loss occurred I found I had a new profile, a feature I neither wanted nor was consulted about. At least I was able to get back to my original profile. The next two times this proved impossible.

Firefox "support" was of no use. Multiple searches produced nothing which helped. After agonising hours, I was able to retrieve my bookmarks and my Firefox browser history through Microsoft Edge. But as a writer and (award-winning) journalist I cannot afford to risk losing my research and links.

So although I disapprove of some Microsoft business practices. I am moving to Edge. If I have missed something that makes sense of this, I would be pleased to hear it. In the meantime, Mozilla needs to improve its product and customer service.

Wishing its customers well,

Francis Shennan

Asked by francisshennan 2 months ago

Last reply by thomaskarker460 2 months ago

  • Solved

How to I stop Profile feature?

I was interested in seeing how the profiles worked so I clicked yes to creating one, but once I set another one up I realised I would have to use a separate Mozilla accou… (read more)

I was interested in seeing how the profiles worked so I clicked yes to creating one, but once I set another one up I realised I would have to use a separate Mozilla account on it and I would prefer to keep everything on one browser and account. I tried to delete the profiles but it said it would delete all my bookmarks and data, is there any other way to hit undo or something and go back to the way it was before (without profiles)?

Asked by Kalena 3 months ago

Answered by TyDraniu 3 months ago

Pop up

I keep receiving the following pop-up. How do I get rid of it? Pop up: This profile was last used with a newer version of this application. Please create a new profile … (read more)

I keep receiving the following pop-up. How do I get rid of it?

Pop up: This profile was last used with a newer version of this application. Please create a new profile

Asked by Amos 3 weeks ago

  • Archived

Firefox says profile is missing. I found default profile under C:\Users\19pro\AppData\Roaming\Mozilla\Firefox\Profiles. How do I restore it to Firefox?

bold text I don't know what subject: Missing Profile? Firefox says profile is missing. I found default profile under C:\Users\19pro\AppData\Roaming\Mozilla\Firefox\Profi… (read more)

bold text I don't know what subject: Missing Profile?

Firefox says profile is missing. I found default profile under C:\Users\19pro\AppData\Roaming\Mozilla\Firefox\Profiles. How do I restore it to Firefox?

Thank you, Patricia Schmieg

Asked by pfschmieg17 7 months ago

Last reply by pfschmieg17 7 months ago

Do in-browser profiles sync

Hi folks - I've just seen the update that firefox now allows "profiles" for different purposes (e.g. work, fun, etc.) which seems really handy. But I'm trying to wrap m… (read more)

Hi folks -

I've just seen the update that firefox now allows "profiles" for different purposes (e.g. work, fun, etc.) which seems really handy. But I'm trying to wrap my head around how to approach restructuring my current setup. In particular, do these profiles *all* sync with my mozilla account? Or do I need a separate mozilla account for each profile? (if so, that sort of defeats some of the utlity here unless you're sharing the PC).

I can't tell from the support article, doesn't seem to address this, but you do need to login again if you set up a new profile.

Thanks, Patrick

Asked by plown 3 months ago

Last reply by TyDraniu 3 months ago