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Your Firefox profile cannot be loaded, even after new installation on OS 10.14.3

I had Firefox 62.0.2 running on my Mac, with extensions like Ad Blocker and Translations, but as it was real real slow, I had asked to run without extensions, and the nex… (read more)

I had Firefox 62.0.2 running on my Mac, with extensions like Ad Blocker and Translations, but as it was real real slow, I had asked to run without extensions, and the next time it responded with the "Your Firefox profile cannot be loaded. It may be missing or inaccessible." so I had followed all the advice published on the www, but after 2 days, found none of the answers and suggestions is working or is applicable, so I had implemented few removals and new installations of the application - but, always getting the same famos ”Your Firefox profile cannot be loaded. It may be missing or inaccessible." and A Freeze during the "verification of firefox.app" each time, on completely new installation!

In fact, the Firefox/extensions folders were never created on my Mac (On new install, as well) but the application was working for a long time, and there was/is a Mozilla folder which seems to hold my Chrome (add-ons) but no Firefox folder exists on this and my other Mac in the Library/Application Support.

I even removed my Chrome and reinstalled it to see if it can be done, and there was no problem in new Chrome installation - as it is with Firefox 62.0.2

Asked by Amnon 2 years ago

Answered by cor-el 2 years ago

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Prevent Updating Again And Again And Again......

Hi I know I have asked this before, but it is still something I want to do. I want to prevent Firefox from automatically updating itself. I know there is a box for this i… (read more)

Hi I know I have asked this before, but it is still something I want to do. I want to prevent Firefox from automatically updating itself. I know there is a box for this in options but this doesn't prevent automatic updates: a known issue. I have tried all manner of about: config settings registry edits etc. but I still cannot prevent Firefox from updating. As Firefox apparently cannot update without removing all my settings addins etc. it becomes more and more like I am having to hold its hand each and every time. Gone are the days when software worked for you, now you have to sist back and continually waste time restoring settings and addins: but only if Firefox decides they remain of use, whether I want them or not. I then have to either start from scratch by manually reinstalling them, or find another as Firefox no longer lists them. I find this "we know better than you " attitude is unnacceptable. Does anyone else share my thoughts that software should do what the end user wants it to and not what the provider wants?

Asked by Les 9 months ago

Last reply by Les 8 months ago

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How to migrate between Windows 10 profiles?

To correct a problem in MS Word, Microsoft Support created a new Windows 10 profile on my laptop and reinstalled MS Office. Firefox is still on my laptop in the new profi… (read more)

To correct a problem in MS Word, Microsoft Support created a new Windows 10 profile on my laptop and reinstalled MS Office. Firefox is still on my laptop in the new profile, but its appearance is changed. It has lost all the profile data from the old Win 10 profile. I have looked at the articles under "Manage preferences and add-ons" but I don't think they solve my issue because I don't have a backup of my Firefox profile. Or, if I still do, I don't know how to find it on the old Windows profile, which is still on my laptop.

I had a lot of bookmarks, add-ons and preferences that I would like to retrieve for my browser. Is that possible?

Asked by Mysterfied 2 years ago

Answered by FredMcD 2 years ago

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your firefox profile cannot be loaded. it may be missing or inaccessible - AD multiple profiles

I have a new ubunutu 16.04 machine which I recently connected to my workplace domain where multiple users login to the same machine with there workplace account names. Wh… (read more)

I have a new ubunutu 16.04 machine which I recently connected to my workplace domain where multiple users login to the same machine with there workplace account names. When a user login to the machine it logins successfully but when try to open firefox get this message

your firefox profile cannot be loaded. it may be missing or inaccessible

I tried some suggested solutions:

sudo chmod -R 777 .mozilla/ rm -rf ~/.mozilla/ rm -rf ~/.cache/mozilla/ https://askubuntu.com/a/314915/304905

I tried all these but nothing worked. I wonder how I can fix this permanently from my machine local admin account so that when a new user logins to the machine for the first time firefox works without problems and without him having to do something?

Asked by fcis 2 years ago

Last reply by cor-el 2 years ago

Cannot open Firefox because "Firefox Profile Missing or Unavailable." But I did find it in my Library. Using MacBook Pro, High Sierra

Suddenly! Cannot open Firefox because of the error message: "Firefox profile missing or unavailable." I found the profile in my Library. Looked for internet advertised "… (read more)

Suddenly! Cannot open Firefox because of the error message: "Firefox profile missing or unavailable."

I found the profile in my Library.

Looked for internet advertised "Firefox profile manager," but could not find it. Only one I could find was obsolete.

Thank you.

Asked by Rob 5 months ago

Last reply by cor-el 4 months ago

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How do I contact Mozilla Firefox to ask if I'm able to get my profile backup off their cloud server?

How do I contact Mozilla Firefox to ask if I'm able to access to my Firefox profile on their cloud server? Windows 10 would not update so I contacted Microsoft Support an… (read more)

How do I contact Mozilla Firefox to ask if I'm able to access to my Firefox profile on their cloud server?

Windows 10 would not update so I contacted Microsoft Support and a technician spent two days trying to various methods to get the updates installed on my computer. After several failed attempts it was determined a Windows "reset" was needed. The reset stated it would uninstall apps but save user data. However, it appears the reset uninstalled and wiped my profile off the computer.

I've already asked a previous question using the Mozilla Firefox support section and verified the profile is in fact gone. No backups are available to rollback using Firefox and the backup profiles in the "Windows.old" and "Windows.old(1)" both contain saved profiles from after the reset.

It sounds like my last option is contacting Mozilla directly to verify my account information and see if they can access my profile on their cloud server?

So how does someone do that? Thanks

Asked by AlatorreInWA 1 year ago

Answered by AlatorreInWA 1 year ago

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i lost everything!!!!

first Thunderbird updated and when i came back all my addresses and files were gone. while pulling my hair out Firefox updated and all my info was gone from there too!!! … (read more)

first Thunderbird updated and when i came back all my addresses and files were gone. while pulling my hair out Firefox updated and all my info was gone from there too!!! i did spend over an hour and got my bookmarks back but all my passwords are gone! i didn't know you had to keep your official account up to date so that's no help and the online tutorials are hopeless! please anyone? i have to get back to work. my phone is xxx xxx-xxxx. i'm desperate!!!

(phone number removed by moderator; please do not post personal information on a public website; Forum rules and guidelines)

Asked by nealevanparker 11 months ago

Last reply by nealevanparker 11 months ago

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Install fail. Says it can not find profile?

during a firefox refresh the process failed and firefox no longer worked. I did an uninstall so I could do a fresh install. All attempts to install fresh fail saying "p… (read more)

during a firefox refresh the process failed and firefox no longer worked. I did an uninstall so I could do a fresh install. All attempts to install fresh fail saying "profile" could not be located. So now I have nothing. All my data is missing. I do have a copy of the profile folder, but after the uninstall was performed? contacts, bookmarks, passwords and such all missing ;-( Please help.

Asked by ibbolton 3 years ago

Last reply by cor-el 3 years ago

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Firefox settings

Every couple of months I will start up my computer and find all my settings have changed and my Firefox add-ons are gone. I was not able to discern why but I made some c… (read more)

Every couple of months I will start up my computer and find all my settings have changed and my Firefox add-ons are gone. I was not able to discern why but I made some changes in the configuration and got the text size back to what I wanted. This time it happened none of those configurations changed but I still had changed text size. I refreshed Firefox and found my add-ons immediately were reinstalled even though they were shown to be working when I checked my browser settings. One of the add-ons was Yahoo Mail ad blocker. I have used Yahoo Mail for years. Recently they have tried to make changes in my mail display to where I am being forced to go ad-free and upgrade to a mail subscription. After this most recent challenge to my computer setting, I am beginning to think Yahoo is disabling the Yahoo Ad Mail Blocker to get me to go to their subscription. Either that or Microsoft is challenging me to use their browser. It is like their is a war going on to win the internet. I miss the old Internet. Is there anything that can be done so my settings don't get hijacked?

Asked by grmapeg 1 year ago

Last reply by FredMcD 1 year ago

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Cant find profile. Can I delete and reinstall?

Tried to refresh Firefox. After, I tried to open and it said, "Your Firefox profile can not be loaded. It may be missing or is inaccessible." After several tires, I move… (read more)

Tried to refresh Firefox. After, I tried to open and it said, "Your Firefox profile can not be loaded. It may be missing or is inaccessible." After several tires, I moved Firefox to the trash and tried to reinstall. I got the same window again. Help, please. Thank you. I'm using a MAC v.10.12.6, if that helps.

Asked by flcwoods 3 years ago

Last reply by Shadow110 3 years ago

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Update made all history and passwords disappear. How to undo?

So a while back, like many people, I encountered the issue where I downloaded the cutting-edge Firefox in an attempt to get my extensions back during the failure. Then I … (read more)

So a while back, like many people, I encountered the issue where I downloaded the cutting-edge Firefox in an attempt to get my extensions back during the failure. Then I realized that none of my stuff carried over, and I panicked to re-install the original to get my stuff back.

(To clarify, "stuff" encompasses history, previous sessions, cookies, saved login credentials, and the like. My sessions are...quite large, admittedly, so I crash often.)

So tonight, it crashed again while I was trying to respond to someone on a chat client. I hit restore previous session as normal. Then the update window showed. No harm done there.

Except then it gave me the dead basic, on-install new tab screen. Checking revealed no history, no cookies or password retained, and an inability to rez my previous session.

As a uni student during summer with a lot to book, this is a major issue.

And while I have attempted to look for Old Firefox Files, they remain elusive.


Fair to note: I use Windows 10 on a bone-average Lenovo laptop.

Asked by Arrowtie 2 years ago

Last reply by FredMcD 2 years ago

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I just got royally screwed over by Firefox v75

I no longer have any: passwords addons bookmarks history previously opened tabs user configuration Nothing. Everything was completely wiped out. And that's just what I kn… (read more)

I no longer have any:

passwords addons bookmarks history previously opened tabs user configuration

Nothing. Everything was completely wiped out. And that's just what I know about. Who knows what else is gone.

Does anyone know how I can retrieve this lost information.

Thank you.

Asked by letsdothis 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Profile couldn't be created. Probably the chosen folder isn't writable.

Profile couldn't be created. Probably the chosen folder isn't writable. [Exception... "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIToolk… (read more)

Profile couldn't be created. Probably the chosen folder isn't writable. [Exception... "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIToolkitProfileService.createProfile]" nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)" location: "JS frame :: chrome://mozapps/content/profile/createProfileWizard.js :: onFinish :: line 196" data: no]

Asked by Tam 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Firefox deleted ALL of my addons, bookmarks, history and everything important I was working on. What causes this?

Yesterday everything was working fine. Shut down my PC and did some maintenance on my PC. Upon restart Firefox asked me to import settings and had basically deleted EVERY… (read more)

Yesterday everything was working fine. Shut down my PC and did some maintenance on my PC. Upon restart Firefox asked me to import settings and had basically deleted EVERYTHING I had and was working on. This is absolutely TERRIBLE and Im about to swear off using it anymore and telling my friends and family who use it to not even bother and save what they can now before it happens to them. What could possibly cause this out of nowhere and at random like this? An update? Bug? I have a Firefox Old folder on my desktop but its dated last November. This is just nuts. I thought Chrome was bad....

As shown in the pic I uploaded it says last sync was today. Ive NEVER even used the sync function so I dont know what the deal is...

Asked by RevoEmaG 4 years ago

Last reply by RevoEmaG 4 years ago

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Why would thumbnails not load from Youtube?

About 36 hours ago when I went to Youtube, the list of recommended videos loaded, but none of them had a thumbnail image. Mousing over individual clips resulted in the br… (read more)

About 36 hours ago when I went to Youtube, the list of recommended videos loaded, but none of them had a thumbnail image. Mousing over individual clips resulted in the brief preview as usual. Going to individual subscribed channels, the first few rows of clips had thumbs, the others didn't. Removing addons did not improve this situation, nor did refreshing FF. The issue also occurs on MS Edge, but not on Chrome or Brave. dL

Asked by Bob Jersey 1 year ago

Last reply by McCoy 1 year ago

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I want a superclean new version of Firefox. How can I do it?

My son installed Firefox in my computer and he input his Google account as default. He is living in another country and I have to constantly change Google to my account. … (read more)

My son installed Firefox in my computer and he input his Google account as default. He is living in another country and I have to constantly change Google to my account. I've thought that, if I reinstall it the problem is going to be solved, but unfortunately absolutely all the old setting remain, even if I let the "Restore... " box checked. Firefox knows it's been reinstalled. I cannot login on my son's account for privacy reasons, so I cannot delete it. Is there a way to reinstall Firefox from scratch?

Thanks!

Asked by sneaguv 2 years ago

Last reply by FredMcD 2 years ago

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Hard reboot caused profile loss

I had to hard-reboot my Windows machine, and when I launched Firefox (Developer Edition) upon after boot, my profile was lost. I had to set up Firefox Sync again, browse… (read more)

I had to hard-reboot my Windows machine, and when I launched Firefox (Developer Edition) upon after boot, my profile was lost. I had to set up Firefox Sync again, browser toolbar settings were reset, extensions were present but all their data was wiped, my session was lost (except oddly for pinned tabs). Windows didn't show any chkdisk activity during boot (looked like a clean boot). I wasn't prompted to create a new profile, so it appears the profile directory still existed. I don't understand what happened, or how I can even diagnose the issue.

Asked by keeganwitt 2 years ago

Last reply by cor-el 2 years ago

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Trying to re-install Firefox - get message that Profile cannot be loaded - install will not complete

I had a power cut whilst loading firefox. Tried to load when power restored, but get the message about the Profile missing or inaccessible. Thought that deleting the co… (read more)

I had a power cut whilst loading firefox. Tried to load when power restored, but get the message about the Profile missing or inaccessible. Thought that deleting the copy on C drive and loading a fresh copy of Firefox would solve the problem, so deleted it - didn't help - same message when I try to load a new copy. How can I install a totally new copy of the program ? I have another copy of Firefox on a laptop - can the profile from this help ?

Asked by 65patriot 2 years ago

Answered by FredMcD 2 years ago

  • Archived

How can I start two FF instances under two Windows accounts at once w/o -no-remote? I need to be able to send URLs to them.

I have one FF (36.0) installation and two Windows user accounts: one for work (w/o internet access but with access to domain resources like JIRA) and one for internet acc… (read more)

I have one FF (36.0) installation and two Windows user accounts: one for work (w/o internet access but with access to domain resources like JIRA) and one for internet access (w/o access to local resources). I need two instances of FF running at the same time with different resources. I've created profiles with different names under both accounts and specify profile names using -p parameter. However when I try to start both instances of FF (second one is started via RUNAS), second instance can't be started, new tab in already running instance is opened instead:

firefox.exe -p profile runas.exe /profile /savecred /user:user_i "\"firefox.exe\" -p profile_i"

When I start one of them with -no-profile, I can start both at once... but when I try to execute firefox.exe with an URL in order to open a tab with this URL in one of running instances (local URLs I open by starting firefox.exe under work account and remote URLs I open by starting FF via RUNAS), it can't sent URL to already running instance of same user, it always sends URLs to an instance that is runnung w/o -no-remote.

firefox.exe -p profile -url "url" runas.exe /profile /savecred /user:user_i "\"firefox.exe\" -p profile_i -url \"url\""

So, I need to have two instances under two different Windows user accounts, and when firefox.exe is started again, it should only communicate with instance that is running under same user account, it must not communicate with instance that is running under different Windows account.

Asked by MVV_ 6 years ago

Last reply by cor-el 6 years ago

  • Archived

what happened to my bookmarks and web pages

I restarted my computer and had previously set up firefox to save all tabs, I had a month of work saved here and it was to always open the tabs after closing the program.… (read more)

I restarted my computer and had previously set up firefox to save all tabs, I had a month of work saved here and it was to always open the tabs after closing the program. I also have about 50 sites book marked for my work and everything disappeared with a new version of firefox of course it said on the new landing page that I didnt lose my work or bookmarks everything is gone and I cant find them anywhere nor is there any instructions as to how I can restore it. I rolled back the computer to an earlier date and the system restore point didnt bring back the information either.--HELP

Asked by whathappened 2 years ago

Last reply by cor-el 2 years ago