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Videos autoplaying even with all the new settings

Until today the options for stopping videos auto playing worked OK, suddenly they don't work at all. I had changed all the settings in about:config - please see screen … (read more)

Until today the options for stopping videos auto playing worked OK, suddenly they don't work at all. I had changed all the settings in about:config - please see screen shot attached - a couple of weeks ago when they suddenly started auto playing and that solved the issue, but now I am back to square one. Even when I have ensured that the autoplay option is changed in the preferences section they are still auto-playing. Any suggestions please as this is driving me crazy!

Thanks in advance for your help. It is much appreciated.

Asked by KezzerN 1 year ago

Last reply by cor-el 1 year ago

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Can't prevent "Show Sidebars" button from appearing at startup

Despite the advice on this question on the forum, the sidebar appears whenever I open Firefox, regardless of whether it's set to display bookmarks, history, or synced tab… (read more)

Despite the advice on this question on the forum, the sidebar appears whenever I open Firefox, regardless of whether it's set to display bookmarks, history, or synced tabs. And the "Show Sidebars" icon is glued to my toolbar (the one with the URL & search fields). Whenever I go to Customize and drag it out of there to the Customize box, where the unused icons live, it reappears every time I close and reopen Firefox. BUG.

One piece of advice on the Forum from 8/8/18 says to "Right-click a bookmark and choose Properties, then check in the lower left corner for a checkbox to "Load this bookmark in the sidebar" and uncheck that box." I have no such checkbox on the bookmarks I've right-clicked, so I obviously can't uncheck it. Besides, this would require looking at every bookmark - grossly impractical.

The other advice on 8/8/18 also doesn't work. It says to rename or remove xulstore.json in the Firefox profile folder. Doing this makes Firefox open without remembering much of anything. This is going after a fly with a sledgehammer.

This should clearly be in Options. It is a constant annoyance to have to click the X on the sidebar every time I open Firefox.

Asked by ErgonomicNaturalKeyboard 1 year ago

Answered by jscher2000 1 year ago

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how do override firefox on a site I want to bookmark that is listed as untrustworthy

I use a number of sites almost weekly for my business. I have been able to bookmark links on Chrome but when I try to do the sale for Foxfire, I get an error that these s… (read more)

I use a number of sites almost weekly for my business. I have been able to bookmark links on Chrome but when I try to do the sale for Foxfire, I get an error that these sites are not trustworthy and cannot be saved. How do I override this problem so I can save these bookmarks or do I need to go back to Chrome?

Asked by biznetguy 1 year ago

Answered by jscher2000 1 year ago

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My address bar does not work after the Firefox 78 update.

Firefox 78 was installed last night. As of now I cannot get the address bar to work. When I type a URL and hit return nothing happens nor does clicking on the arrow do an… (read more)

Firefox 78 was installed last night. As of now I cannot get the address bar to work. When I type a URL and hit return nothing happens nor does clicking on the arrow do anything. Please let me know how to resolve this issue.

Asked by mlbirk 1 month ago

Answered by jscher2000 1 month ago

Why would thumbnails not load from Youtube?

About 36 hours ago when I went to Youtube, the list of recommended videos loaded, but none of them had a thumbnail image. Mousing over individual clips resulted in the br… (read more)

About 36 hours ago when I went to Youtube, the list of recommended videos loaded, but none of them had a thumbnail image. Mousing over individual clips resulted in the brief preview as usual. Going to individual subscribed channels, the first few rows of clips had thumbs, the others didn't. Removing addons did not improve this situation, nor did refreshing FF. The issue also occurs on MS Edge, but not on Chrome or Brave. dL

Asked by Bob Jersey 2 months ago

Last reply by McCoy 2 months ago

Firefox Lockwise says I have 158 saved logins, but when I select "Logins and Passwords" nothing shows up

I have searched every support post that has anything remotely to do with my problem. I have tried booting in safe mode, downloading Firefox ESR and performing folder acro… (read more)

I have searched every support post that has anything remotely to do with my problem. I have tried booting in safe mode, downloading Firefox ESR and performing folder acrobatics with key3 and key4 files, I have disabled my anti-virus software. To no avail.

This morning, I was forced to log back in to my Firefox Browser "due to security reasons" and when I did all of my logins and passwords were gone. if I go to about:protections and scroll to the bottom of the page, Firefox Lockwise tells me that I have 158 passwords saved securely. But if I go to Logins & Passwords, there are only the 5 passwords that I have saved today since the issue began.

I NEED HELP!!!!!

Asked by tjwilson1987 2 months ago

Last reply by cor-el 2 months ago

Computer crashed, Firefox history is gone and will not be saved

Hi everybody, I'm running Firefox 77.0 on my 2014 rMBP with OSX 10.11.6. A few hours ago my OS crashed and I reset my computer. Once I did this, I opened everything back … (read more)

Hi everybody, I'm running Firefox 77.0 on my 2014 rMBP with OSX 10.11.6. A few hours ago my OS crashed and I reset my computer. Once I did this, I opened everything back as it was pre-crash and all my Firefox tabs and absolutely everything else loaded correctly except for my history.

Every time I type a word, no previously visited URLs will load up in my URL field, I checked my History and it seems to have deleted 99% of every site I've visited. The recently closed tabs and windows are still there, and I can reload them if I press cmd+shift+t, however the rest of my actual history seems to be gone. I've reset (normally) my computer a couple more times, repaired disk permissions and whatnot and for some reason it won't even save whatever other sites I've now visited since it was wiped. Am I screwed here?

Asked by nodigits 2 months ago

Last reply by Ankit Kumar 1 month ago

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the profile

hello, Hi, My profile: APPDATA \ Mozilla \ Firefox \ Profiles \ it often changes itself and I lose all passwords, registered add-ons. What are the causes Cordially. Berna… (read more)

hello, Hi, My profile: APPDATA \ Mozilla \ Firefox \ Profiles \ it often changes itself and I lose all passwords, registered add-ons. What are the causes Cordially. Bernard

Asked by lacourtoisie 1 year ago

Answered by FredMcD 1 year ago

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  • Archived

bookmark libary missing but sqlite is ok

tried most bookmark solution no change import/backup is broken? say unable to process file Places Database > Task: checkIntegrity + The places.sqlite database is sane… (read more)

tried most bookmark solution no change import/backup is broken? say unable to process file Places Database > Task: checkIntegrity + The places.sqlite database is sane + The favicons.sqlite database is sane > Task: invalidateCaches - Unable to invalidate caches > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: originFrecencyStats - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task.

Asked by Specter2 1 year ago

Answered by cor-el 1 year ago

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The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this p

I have performed all the tasks as described in [Learn More]. I have Uninstalled my Security Software, uninstalled Firefox, performed Disk Clean up and Defrag Firefox and… (read more)

I have performed all the tasks as described in [Learn More]. I have Uninstalled my Security Software, uninstalled Firefox, performed Disk Clean up and Defrag Firefox and yet the problem persists. I prefer Firefox but if i cant resolved this I may accept my friends' recommendation and download Puffin.

Asked by 596Unit7 1 year ago

Answered by jscher2000 1 year ago

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Resetting lost passwords

I thought this might be a Windows issue, but it appears more likely to be a Firefox problem...... Almost every time Firefox updates itself on one of my several PCs (a Del… (read more)

I thought this might be a Windows issue, but it appears more likely to be a Firefox problem...... Almost every time Firefox updates itself on one of my several PCs (a Dell), all of my saved logins are removed.

After some checking, I found that the actual logins file had been changed from "logins.json" to "logins.json.corrupt".

Why Firefox is doing this is anybodies guess, but it may have something to do with the actual passwords themselves containing characters that it doesn't like.......

Easy resolution - find the "corrupt" file and rename it!

Using Windows Explorer, you will need to make hidden files visible, then go to (User)>Appdata>Roaming>Mozilla>Firefox>Profiles>(71r822oe.*********), then scrol down to "logins.json.corrupt" - select, rename, "logins.json", agree to the change warning, and exit. All now works as before.

(The bits in brackets will be your own name and registry entry)

Please, Mozilla - can you try and stop this happening in the first place ?

Asked by MichaelM46 1 year ago

Last reply by cor-el 1 year ago

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Crash at startup for one specific user on Mac

Since a week, Firefox won't start. This problem concerns only my wife's profile on our iMac (10.13.6). Firefox goes fine on my profile (administrator) and on a "test" pro… (read more)

Since a week, Firefox won't start. This problem concerns only my wife's profile on our iMac (10.13.6).

Firefox goes fine on my profile (administrator) and on a "test" profile I specially created to test Firefox.

On my wife's profile (the problematic one), a crash report window appears every single time.

I tried to boot in Safe mode. It is impossible to even boot that way. When I click the to start in Safe mode, the crash window appears.

I deleted Firefox and reinstalled it. No solutions there either.

I ran a malware detector. Flashback malware was detected and destroyed.

Here is a copy of the detailed error message :

AdapterDeviceID: 0x9488 AdapterVendorID: 0x1002 BuildID: 20181114214635 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1543160933 DOMIPCEnabled: 1 Email: EventLoopNestingLevel: 1 FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1543158751 Notes: FP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP+3 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 333 StartupCrash: 0 StartupTime: 1543160930 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20181114214635","version":"63.0.3","vendor":"Mozilla","displayVersion":"63.0.3","platformVersion":"63.0.3","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8192,"virtualMaxMB":null,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":37,"stepping":5,"l2cacheKB":256,"l3cacheKB":4096,"speedMHz":3060,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2"]},"os":{"name":"Darwin","version":"17.7.0","locale":"fr-CA"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","adapters":[{"description":null,"vendorID":"0x1002","deviceID":"0x9488","subsysID":null,"RAM":null,"driver":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"scale":1}],"features":{"compositor":"none","gpuProcess":{"status":"unused"},"wrQualified":{"status":"blocked"},"webrender":{"status":"opt-in"}}},"appleModelId":"iMac11,2"},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":4,"telemetryEnabled":false,"locale":"fr","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.search.widget.inNavBar":false},"sandbox":{"effectiveContentProcessLevel":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} ThreadIdNameMapping: 9:"Gecko_IOThread",10:"Timer",11:"Socket Thread",12:"JS Watchdog",13:"JS Helper",16:"JS Helper",15:"JS Helper",14:"JS Helper",19:"Cache2 I/O",20:"Cookie",22:"GMPThread",23:"Compositor",24:"VRListener",25:"ImgDecoder #1",26:"ImageIO",27:"IPDL Background",30:"DOM Worker",34:"StyleThread#1",33:"StyleThread#0",35:"StyleThread#2",37:"StreamTrans #21",34:"StreamTrans #22",35:"StreamTrans #23",38:"ImageBridgeChild", Throttleable: 1 UptimeTS: 3.46586205 Vendor: Mozilla Version: 63.0.3 useragent_locale: fr

Thanks for nay advice that could help me solve this problem.

Asked by mftmft 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

The bookmarks and history system will not be functional because on of Firefox's files is in use by another application.

I cannot access my old bookmarks, and I cannot make new ones. So I restarted, no change. So I ran in Safe mode, no change, uninstalled Firefox and reinstalled, no change… (read more)

I cannot access my old bookmarks, and I cannot make new ones.

So I restarted, no change. So I ran in Safe mode, no change, uninstalled Firefox and reinstalled, no change. I made a new profile and it worked!! BUT I moved my passwords and it was fine then I tried to move my bookmarks and it happened again so i created a third profile but now the logins.json does not show up on the new profile so I cannot move the passwords so I am right back where I was.

I have been working on this for days. So irritating.

Asked by lifttek 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

What do I do with the ca3phnff.default-1533205453525 folder?

I pressed reset Firefox I found that folder in old firefox data folder I've already tried uninstalling and reinstalling so Firefox can find it's profile … (read more)

I pressed reset Firefox

I found that folder in old firefox data folder

I've already tried uninstalling and reinstalling

so Firefox can find it's profile

Asked by L.E.Hayes 1 year ago

Last reply by cor-el 1 year ago

Firefox doesn't load Facebook

Greetings. Yesterday facebook was loading fine, now it doesn't load. The login page appears, i enter my credentials and all i get is the blue top bar and a couple of butt… (read more)

Greetings. Yesterday facebook was loading fine, now it doesn't load. The login page appears, i enter my credentials and all i get is the blue top bar and a couple of buttons that don't work. It is working fine on microsoft edge and on my laptop also running firefox. I tried running in safe mode and deleting facebook cookies, it didn't help. I used an extension to change my user agent to a mobile one and the mobile facebook page seems to load fine. User agents for other browsers don't load as well. What is going on?

Asked by Mike 1 month ago

Last reply by Mike 1 month ago