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  • Archived

Videos autoplaying even with all the new settings

Until today the options for stopping videos auto playing worked OK, suddenly they don't work at all. I had changed all the settings in about:config - please see screen … (read more)

Until today the options for stopping videos auto playing worked OK, suddenly they don't work at all. I had changed all the settings in about:config - please see screen shot attached - a couple of weeks ago when they suddenly started auto playing and that solved the issue, but now I am back to square one. Even when I have ensured that the autoplay option is changed in the preferences section they are still auto-playing. Any suggestions please as this is driving me crazy!

Thanks in advance for your help. It is much appreciated.

Asked by KezzerN 2 years ago

Last reply by cor-el 1 year ago

  • Archived

firefox won't launch in Windows 7 after update

Since the last update to Firefox 65, it won't launch on my Windows 7 64 bit. It shows in the running process. I've gone through all the forums and helps. I've checked com… (read more)

Since the last update to Firefox 65, it won't launch on my Windows 7 64 bit. It shows in the running process. I've gone through all the forums and helps. I've checked compatibility, cleared out my allowable programs and re-entered, checked my Windows defender, plus everything else I could find. It would not open in safe mode although I tried something once (no idea what) and it did open briefly to save my bookmarks but then I couldn't get out or back in. I'm at a loss what to do at this point and I really like Firefox. I'm not savvy with computers but I know some and can follow directions. Firefox worked fine until the update and nothing has changed on my computer since that point except downloading Chrome to have a browser.

Asked by Suiterain 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

I am getting the missing profile error in the latest Firefox Quantum but can't fix it

I suddenly started getting the error "Your Firefox profile cannot be loaded. It may be missing or inaccessible.". I followed the directions for removing the .ini file (I'… (read more)

I suddenly started getting the error "Your Firefox profile cannot be loaded. It may be missing or inaccessible.". I followed the directions for removing the .ini file (I'm on Mac OS High Sierra). But the problem didn't go away.

I tried using the Firefox Profile Manager. It does launch the profile manager window where there were no profiles. I created a new profile. It then opened Firefox. I could use it ok. But then I closed Firefox and re-opened it and got the error again.

Here is what shows up in my console window when I run the profile manager:

MacBook-Pro-2:me$ sudo /Applications/Firefox.app/Contents/MacOS/firefox-bin -P MacBook-Pro-2:me$ 2017-11-30 14:27:41.594 plugin-container[8508:15019641] *** CFMessagePort: bootstrap_register(): failed 1100 (0x44c) 'Permission denied', port = 0xb943, name = 'com.apple.tsm.portname' See /usr/include/servers/bootstrap_defs.h for the error codes. 2017-11-30 14:27:57.203 plugin-container[8524:15021634] *** CFMessagePort: bootstrap_register(): failed 1100 (0x44c) 'Permission denied', port = 0xae3f, name = 'com.apple.tsm.portname' See /usr/include/servers/bootstrap_defs.h for the error codes. 2017-11-30 14:28:11.580 plugin-container[8533:15023234] *** CFMessagePort: bootstrap_register(): failed 1100 (0x44c) 'Permission denied', port = 0xc23f, name = 'com.apple.tsm.portname' See /usr/include/servers/bootstrap_defs.h for the error codes.

I can't get this browser to work at all! Is there a way to completely uninstall and start over?

Asked by emergingdzns 2 years ago

Last reply by andrewjohnstrong 2 years ago

  • Archived

Firefox has stopped working and now it says your forefox profile cannot be loaded it may be missing or inaccessible

Firefox has stopped working and now it says your "firefox profile cannot be loaded it may be missing or inaccessible" every time I go to open it. I have uninstalled it a… (read more)

Firefox has stopped working and now it says your "firefox profile cannot be loaded it may be missing or inaccessible" every time I go to open it. I have uninstalled it and re-installed it but it is still saying the same thing

Asked by mozilla21 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Firefox updated to latest version and everything is gone. How can I restore?

This is not the first time either! My bookmarks are gone, my previous session is gone and I cant remember the pages I had open, my search engine that I want to add, and h… (read more)

This is not the first time either!

My bookmarks are gone, my previous session is gone and I cant remember the pages I had open, my search engine that I want to add, and have always had, doesnt come up on their pages except as a theme, which I dont want... I am really really pissed that this keeps happening

I need all my stuff for my work and I have no idea what I had and its all gone...Likely 200 bookmarks for one thing and about 20 tabs

WTF! I need some help here to restore EVERYTHING I had. It was bad enough with this other add on nonsense and now this?

Asked by furfamilygirl 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox Lockwise says I have 158 saved logins, but when I select "Logins and Passwords" nothing shows up

I have searched every support post that has anything remotely to do with my problem. I have tried booting in safe mode, downloading Firefox ESR and performing folder acro… (read more)

I have searched every support post that has anything remotely to do with my problem. I have tried booting in safe mode, downloading Firefox ESR and performing folder acrobatics with key3 and key4 files, I have disabled my anti-virus software. To no avail.

This morning, I was forced to log back in to my Firefox Browser "due to security reasons" and when I did all of my logins and passwords were gone. if I go to about:protections and scroll to the bottom of the page, Firefox Lockwise tells me that I have 158 passwords saved securely. But if I go to Logins & Passwords, there are only the 5 passwords that I have saved today since the issue began.

I NEED HELP!!!!!

Asked by tjwilson1987 6 months ago

Last reply by cor-el 5 months ago

  • Archived

Is it normal for ////Mozilla/Firefox/Profiles/ to maintain thousands (4,000+ for each user) of folders ? What is process to 'fix'?

The multiple folders, single or double digit hex address folder names, are under a ////Profiles/{random characters}.default folder name. Clearing the cache did not remov… (read more)

The multiple folders, single or double digit hex address folder names, are under a ////Profiles/{random characters}.default folder name. Clearing the cache did not remove. Can they safely be removed manually by removing that xyz123.default user folder?

Asked by MKBUSCPA 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

how to regain lost bookmarks

After recent Windows or Firefox update, which was quoted to take a few minutes, but lasted all day So I turned off computer at night, in morning, I was able to log in, b… (read more)

After recent Windows or Firefox update, which was quoted to take a few minutes, but lasted all day So I turned off computer at night, in morning, I was able to log in, but screen was blank Took computer to repair shop, who said it was working OK, but when switched on it automatically logged me in as administer After many attempts, I managed to swap user to my own login, only to find lost of apps missing Plus Firefox was missing I had to reinstall, but that meant No bookmarks and No passwords saved

Is there any way I can regain those lost bookmarks and add them to the new updated version of Firefox? As to the saved passwords, I will need to replace them all with new passwords, unless they can be regained too?

Asked by Old69 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Once I update firefox browser to new version I'm getting "Your Firefox profile cannot be loaded. It may be missing or inaccessible." error.

Hi, I got several version updates from Firefox, Once it is updated every time I open firefox I get "Your Firefox profile cannot be loaded. It may be missing or inaccessib… (read more)

Hi,

I got several version updates from Firefox, Once it is updated every time I open firefox I get "Your Firefox profile cannot be loaded. It may be missing or inaccessible." error popup. After clicking OK button two to three times firefox will get opened and If I try to open a new tab or enter website URL this popup appears again and until I click OK it doesn't allow me to do anything on the browser. I tried all the articles steps to fix this but none worked. At last, I downgraded version to 48 and this error doesn't appear.

Asked by PriyanKugan 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox consuming more than 100% of CPU time

I have both Firefox and Dev edition on my notebook in a Windows 7 OS, and use the Firefox one as don't remembering history, while Dev edition remembers history. Both were… (read more)

I have both Firefox and Dev edition on my notebook in a Windows 7 OS, and use the Firefox one as don't remembering history, while Dev edition remembers history. Both were updated to the latest version, 63.0b8 (64bit), few days ago, and were running smoothly until yesterday when while running it with 3 tabs suddenly the notebook stopped, and I couldn't do anything as couldn't even move mouse, so after few minutes I could open the Task Manager and find out that the 3 Firefox processes were consuming like 110% of CPU, so took like 10min for the processes to go down and finally I could see that Firefox was really consuming such CPU processing time, so I uninstalled both versions, and re-installed then again, and then seems problem was still happening with high CPU usage, so I tried to install the previous 63.0b7 version and always it was updated automatically to the 63.0b8 version, even that on Options I kept the manual update. As during the re-install of both versions I didn't see that it was using a different profile, then at the end, I lost the bookmarks I had in one profile, so now I can't run any previous version, as both Dev and normal edition always update automatically. Any chances to keep using older version and not this latest one ? thanks,

Asked by vanderlei1 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

Firefox & Thunderbird installed on D drive which died. Reinstallation on C drive - 'profile cant be found', both programs

I had Firefox and Thunderbird installed the D drive. The D drive died. I try to reinstall on the C drive and it installs but when run says that the profile is not availab… (read more)

I had Firefox and Thunderbird installed the D drive. The D drive died. I try to reinstall on the C drive and it installs but when run says that the profile is not available (same for both programs). I have deleted all reference to mozilla in user>appdata and the same happens. Tried running "firefox -p", with the same resulting message. Back to Opera?

Asked by gary-a 3 years ago

Last reply by user1378671 3 years ago

  • Archived

Firefox will not load

I've been using Firefox a long time. Never any problem until immediately after the last automatic update procedure today. Now the application will not load. Instead, I o… (read more)

I've been using Firefox a long time. Never any problem until immediately after the last automatic update procedure today. Now the application will not load. Instead, I only get an error message "Profile Missing..." (see attached screen shot) I tried downloading the latest version from Mozilla and re-installing. It did not resolve the issue. I still got the same error message.

Computer info: Apple Mac Pro 2009 running OS 10.11.6 El Capitan.

Asked by Keyless 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox crashes

After deleting my user profile, firefox won't start anymore. Every time I start firefox the Crash Report window opens. This happens also in safe mode. I tried creating a … (read more)

After deleting my user profile, firefox won't start anymore. Every time I start firefox the Crash Report window opens. This happens also in safe mode. I tried creating a profile with the ProfileManager option, but the result is the same. I have been waiting for a couple of weeks to see if a system update would eventually fix this (I installed firefox from Arch's repos). I run Arch Linux 64-bit. I have also tried installling firefox-nightly and even downloading firefox from mozilla with no success

Asked by jorgesca 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Backup profile and my passwords to a single file.

Hi WHY at the new versions of firefox like 61.0.2 I CAN'T BACKUP MY PASSWORD OR MY PROFILE as i can do it at older versions with these addons? 01. Password exporter(https… (read more)

Hi WHY at the new versions of firefox like 61.0.2 I CAN'T BACKUP MY PASSWORD OR MY PROFILE as i can do it at older versions with these addons?

01. Password exporter(https://addons.mozilla.org/el/firefox/addon/password-exporter) 02. https://addons.mozilla.org/el/firefox/addon/saved-password-editor

And I CAN'T FIND ANY OTHER ADD ON THAT DO EVERYTHING THESE TWO DO TO REPLACE THEM.

WHY????????

Asked by Gregory 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

Firefox user profile lost (AD roaming profiles)

Hello, I'm having problem with Firefox on one laptop. All computers in company are connected to domain (Active Directory), and are using roaming profiles, to roam user pr… (read more)

Hello, I'm having problem with Firefox on one laptop. All computers in company are connected to domain (Active Directory), and are using roaming profiles, to roam user profiles within computers in company. Laptops are using roaming profiles + offline files (so users can access their files, when not connected to company network). The problem occurs when user is connected to company network and is using Firefox, then hibernate computer (it doesn't matter if Firefox is on/off) and run computer on home WiFI network (or with no network) - Firefox is losing all settings including history & bookmarks. The strange thing is - that on other laptops Firefox is working properly (no matter on which network user is connected). I've tried new system install + connecting laptop to domain but problem is still exist.

Asked by fisz 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Mozilla cannot find my profile and not run

I had several problems to begin with 1.I booted up my PC and tried to boot up Mozilla. The Browser asked me to refresh or go to safemode. I dont want to be in safemode so… (read more)

I had several problems to begin with

1.I booted up my PC and tried to boot up Mozilla. The Browser asked me to refresh or go to safemode. I dont want to be in safemode so I refreshed firefox.Once it was done refreshing it opened,closed and asked again to refresh firefox. I kept doing this infinetly. 2.I decided to reinstall firefox, so I did. I also wanted my previous profile folder back so I can regain my bookmarks, passwords,tabs and extensions. It did not work. 3. So now everytime I try to open Mozilla Firefox it says "Your Firefox profile cannot be loaded. It may be missing or inaccessible". I tried reinstalling again and it did not work.I wanted to try profile editor and such but I get the same error message everytime and I cannot open or fix Firefox in any way. Solutions?


edit: added a space after the periods . as it was making links and harder to read.

Asked by Christt 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Profile Missing/ inaccesible

Recently did a Firefox upgrade following which I kept getting above message (am running Windows 10)...had not MOVED any files/ folders & only changes had been made by… (read more)

Recently did a Firefox upgrade following which I kept getting above message (am running Windows 10)...had not MOVED any files/ folders & only changes had been made by Firefox upgrade itself!

Tried reinstalling Firefox web browser to rectify problem...no change, still kept getting same message & eventually had to do a System restore to retrieve my Firefox web browser ( fortunately had a restore point from just a couple of days previously as had only recently installed the Firefox browser.)

Firefox browser now running but not performing in QUITE the same way as previously (not pre empting web addresses & such in my private browsing window).

Is there a compatibilty problem with Windows 10 & Firefox web browser?...& what should I do if so?

Please make answer simple, am no IT expert I'm afraid!

Asked by LizzieC 4 years ago

Last reply by cor-el 4 years ago

  • Archived

unable to download

I had firefox and then lost it after refreshing now after downloading it again get message saying ; your firefox profile can not be loaded. it may be missing or inaccessi… (read more)

I had firefox and then lost it after refreshing now after downloading it again get message saying ; your firefox profile can not be loaded. it may be missing or inaccessible would you please advise how to retrieve firefox and all my favorites, logings etc

Asked by sundan 3 years ago

Last reply by Shadow110 3 years ago