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Profile Missing: Your Firefox profile cannot be loaded. It may be missing or inaccessible

Running OS 10.13.3 and had the latest version of Firefox running as my default browser, auto-updating. on 3.11.2018, I started getting the missing profile error. I follow… (read more)

Running OS 10.13.3 and had the latest version of Firefox running as my default browser, auto-updating. on 3.11.2018, I started getting the missing profile error. I followed several support threads with this issue, like https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible. I could not find or repair the profile.ini file or even find a Firefox folder in ~/Library/Application Support or ~/Library/caches. I had a Mozilla folder in the former but not Firefox. I also had Firefox synced to my Firefox Android browser.

I've reinstalled 58.0.2 a few times, nothing helps. I cannot find profiles.ini anywhere on my computer.

I've tried including the Troubleshooting information, but it doesn't work, I assume because I'm on Chrome?

Thanks for any assistance you can provide.

Asked by Partisanpixel 2 years ago

Answered by cor-el 2 years ago

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Firefox profile is incapable or missing

I've tried deleting the firefox profile folders and launching the application. Still get the same error message. I tried deleting all firefox files, restarted and reinsta… (read more)

I've tried deleting the firefox profile folders and launching the application. Still get the same error message. I tried deleting all firefox files, restarted and reinstalled and still get the same error message. I had Sophos Home installed and removed that and it still did not fix the problem. Also when i try to launch the profile manager via terminal it still just gives me the profile error message. This is extremely annoying.

Asked by swstiles 2 years ago

Answered by swstiles 2 years ago

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Firefox displays the error "Your Firefox profile cannot be loaded. It may be missing or inaccessible" and immediately quits.

I've tried the instructions "How to run Firefox when your profile is missing or inaccessible" at https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=we… (read more)

I've tried the instructions "How to run Firefox when your profile is missing or inaccessible" at https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=3&cad=rja&uact=8&ved=0ahUKEwjU9PHRn-TYAhUBI6wKHb5QAWQQFggzMAI&url=https%3A%2F%2Fsupport.mozilla.org%2Fen-US%2Fkb%2Fhow-run-firefox-when-profile-missing-inaccessible&usg=AOvVaw0G8EFm-I8kbu-4SlQ5WCpe

This doesn't help because it asks me to use the profile manager, but any attempt at launching Firefox or anything inside it produces the same result.

I've also tried replacing Firefox with a fresh copy.

The Profile folder is present in the usual place and I've verified that I have read-write permission on the folder and everything within it. 57.0.4 on MacOS 10.13.2.

Asked by gisborne 2 years ago

Answered by Tonnes 2 years ago

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Can't delete corrupted profile.

Hi, I use FEBE and Profile Manager, because I have tailored FF to my small screen, and personal needs, with many add-ons. I recently made a new profile for FF42, and used… (read more)

Hi,

I use FEBE and Profile Manager, because I have tailored FF to my small screen, and personal needs, with many add-ons.

I recently made a new profile for FF42, and used FEBE to overwrite it with my customary profile settings.

All went well until I came on here to ask a question about my Thunderbird: Halfway through asking the question FF froze, and I had to kill it in Process Explorer. When I opened it again, the first tab just said 'connecting', and the whole thing froze as soon as that came up. Clearing all my caches with CCleaner made no difference. There was no malware detected by Malwarebytes.

I opened a previous version of FF (Thank g-d for FEBE!), and tried to overwrite the stuck profile with my current settings again, but it just froze, and had to be terminated from Process Explorer.

I tried to delete the corrupt profile in Profile Manager, but that just froze as well. :/

Luckily, it didn't break Profile Manager altogether, and, after reloading it, I could make a new profile for 42, and give it my preferred FEBE profile, and am using it now. As I don't know what corrupted the first 42, I'm a bit wary that this one might break too.

The corrupt 42 is still in the list in Profile Manager, but freezes everything when I try to delete it. How can I clean it out?

Thanks for any ideas as to what went wrong, and any tips on clearing the corrupt profile without damaging my good ones. Have I been locked out of that profile by something changing my permissions? I would have thought that MWB would have detected any obvious mischief.

Cheers.

Asked by Spamlet 4 years ago

Answered by cor-el 4 years ago

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MAC Your Firefox profile cannot be loaded. It may be missing or inaccessible (Already deleted Profiles file/folder and cleared cache, no avail). how to fix?

Alright, I use Firefox like normal, but sometime today it stopped working, I get "Your Firefox profile cannot be loaded. It may be missing or inaccessible" error, I looke… (read more)

Alright, I use Firefox like normal, but sometime today it stopped working, I get "Your Firefox profile cannot be loaded. It may be missing or inaccessible" error, I looked it up using safari, followed every possible interpretation of the instructions to no avail, I deleted the profiles folder and file, in both cache, and application support, on both my user folder and global HDD folder, no fix whatsoever, I don't know why this isn't working (yes I checked the hidden files, I searched my entire HDD and found no results for anything remotely named "Profile"/"Profiles" and I don't know what else to say.

I have checked: Application support (on every user) & Cache (on every user)

I don't know what's up, I also reinstalled Firefox after deleting everything related to it and I just don't know.

Asked by Phayden 2 weeks ago

Answered by Phayden 1 week ago

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how do override firefox on a site I want to bookmark that is listed as untrustworthy

I use a number of sites almost weekly for my business. I have been able to bookmark links on Chrome but when I try to do the sale for Foxfire, I get an error that these s… (read more)

I use a number of sites almost weekly for my business. I have been able to bookmark links on Chrome but when I try to do the sale for Foxfire, I get an error that these sites are not trustworthy and cannot be saved. How do I override this problem so I can save these bookmarks or do I need to go back to Chrome?

Asked by biznetguy 1 year ago

Answered by jscher2000 1 year ago