• Archived

I can access inbox folder only in Outlook. All other folders keep loading.

About 3 weeks ago, I started having issues with accessing folders in Outlook live. I can get to my Inbox folder, but when I click on sub-folders, it just keeps loading. … (read more)

About 3 weeks ago, I started having issues with accessing folders in Outlook live. I can get to my Inbox folder, but when I click on sub-folders, it just keeps loading. On occasion, I am able to get in to one or more sub-folders randomly. I uninstalled/reinstalled Firefox, cleared cookies and cache, gone through folders and deleted as much as I could (on another browser, that will let me access those folders). Since I can access these folders via another browser, it appears to be a Firefox issue. Any help is appreciated.

Asked by Mozillaissues 1 year ago

Last reply by WestEnd 1 year ago

  • Archived

I can't copy and paste out of quantum.

Chrome, safari work. Clean install, no extensions. MacOS Sierra. Command+ C/V doesnt work either. Command - X will delete marked content, but not paste. Grateful for any… (read more)

Chrome, safari work. Clean install, no extensions. MacOS Sierra. Command+ C/V doesnt work either. Command - X will delete marked content, but not paste.

Grateful for any help!

Asked by LCMRSKSR 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Firefox scrolls down a bit whenever a YouTube videos has loaded, hiding a small part of it behind the top coloumn

Whenever I open a YouTube video, the moment the page has finished loading, Firefox instantly scrolls the page down about a centimeter, hiding a small portion of the video… (read more)

Whenever I open a YouTube video, the moment the page has finished loading, Firefox instantly scrolls the page down about a centimeter, hiding a small portion of the video behind YouTube's search/menu column. To resolve this, you have to scroll up everytime you watch a video, which is a major annoyance. I have experienced this thoughout many macOS and Firefox releases, tested it with and without add-ins – it doesn't matter, it always happens.

Is this issue known, and is there a known way to fix it? Otherwise this would be an amazing fix for upcoming releases.

Firefox 62 on macOS 10.13.6

Asked by Colibrii 1 year ago

Last reply by Shadow110 1 year ago

  • Archived

Firefox crashes

i look up at shopdisney.com and all it show is that Gah. Your tab just crashed. page can you help me fix it please? … (read more)

i look up at shopdisney.com and all it show is that Gah. Your tab just crashed. page can you help me fix it please?

Asked by nickyferrarelli 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Why can't I loginto Marlboro in Windows 10, and I can in Linux Mint

Try to log into Marlboro's web site for their game promotions. I am able to sign in in Linux Mint Cinnamon and I can not log in to their site in Windows 10. I have cha… (read more)

Try to log into Marlboro's web site for their game promotions. I am able to sign in in Linux Mint Cinnamon and I can not log in to their site in Windows 10. I have changed all I can guess that is causing the problem but still cannot see the issue. Please help.

Asked by ndv45 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox not displaying push notifications.

It's been a couple of months since I last received a push notification from any of several websites. Based upon current settings, which haven't been changed, those notifi… (read more)

It's been a couple of months since I last received a push notification from any of several websites. Based upon current settings, which haven't been changed, those notifications should be working.

I'm running v62.0 on Windows 8.1 64bit.

Please assist.

Asked by xmachina 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox using more CPU than Chrome even though Chrome has 46 tabs open and Firefox only has 18

I am using Firefox, am wanting to transfer from Chrome but then I opened 18 tabs and looked at task manager and its ridiculous! All help is much appreciated as to why Chr… (read more)

I am using Firefox, am wanting to transfer from Chrome but then I opened 18 tabs and looked at task manager and its ridiculous! All help is much appreciated as to why Chrome is actually being nice to my computer whereas Firefox is not!

Thanks in advance!

Asked by jackh 1 year ago

Last reply by Shadow110 1 year ago

  • Archived

Latest Firefox Update Distorts Graphics

Hello. Latest update badly distorts graphics on ONLINE GAMES ONLY. The games are not playable. Videos are ok. I reinstalled Firefox. That did not help. No problems w… (read more)

Hello. Latest update badly distorts graphics on ONLINE GAMES ONLY. The games are not playable. Videos are ok. I reinstalled Firefox. That did not help. No problems with the version.

Using another browser (Vivaldi) there were no problems. Graphics were not distorted.

Please note. No additional software was installed. Everything is exactly the same as before. Nothing was changed.

John

Asked by johnlf 1 year ago

Last reply by Pj 1 year ago

  • Archived

Why can't Firefox open websites but Internet Explorer can?

I use Windows 10 Version 1803(OS Build 17134.228). I use Firefox Quantum 62.0(64-bit). After the most recent update to Firefox, Firefox can no longer open 75% of the we… (read more)

I use Windows 10 Version 1803(OS Build 17134.228). I use Firefox Quantum 62.0(64-bit). After the most recent update to Firefox, Firefox can no longer open 75% of the websites I routinely surf. All of the offending websites supposedly have certificates with invalid signatures. Oddly enough, those same websites are no problem to Internet Explorer, Google Chrome, Opera or Microsoft Edge. What are you guys trying to do, Shoot Yourselves in the Foot Again? Get this crap fixed.

Asked by JimmyJoeBob 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Unable to play Netflix video

The issue seems to be with DRM. Although DRM videos play on other sites like on Amazon Prime Video. I've done everything I could find on the internet as to fix this issue… (read more)

The issue seems to be with DRM. Although DRM videos play on other sites like on Amazon Prime Video. I've done everything I could find on the internet as to fix this issue like I've checked and unchcecked play DRM content in the settings and cleared cookies and cache and everything but nothing seems to be fixing the issue. Also, everytime I load Netflix I get a little yellow dialogue box saying installing components please try again. This happens everytime I load Netflix. Now when I click on any video it asks me to install SilverLight, I've installed it already but still it asks me to install it to play the video.

Asked by slmnkhan2016 1 year ago

Last reply by vmoutsop 1 year ago

  • Archived

keep getting yellow bar message saying "a web page is slowing down your browser",but it only seems to happen on mlb.com

Just started happening the last few days.So far it has only happened on mlb.com.Does not happen with a different browser like internet explorer. … (read more)

Just started happening the last few days.So far it has only happened on mlb.com.Does not happen with a different browser like internet explorer.

Asked by yankeedave 1 year ago

Last reply by FFus3r 1 year ago

  • Archived

My Firefox just updated to 62.0 and now my URL bar doesn't automatically fill in site names like it did. "Fox" would become "FOXNEWS" but not now.

I would begin an address bar/URL entry like "FAC" and it would autocomplete as "FACEBOOK.COM" and I would just hit [ENTER] or "FOX" would become "FOXNEWS.COM", then I wou… (read more)

I would begin an address bar/URL entry like "FAC" and it would autocomplete as "FACEBOOK.COM" and I would just hit [ENTER] or "FOX" would become "FOXNEWS.COM", then I would have to hit [ENTER]. Those choices still appear in a drop-down list but it was faster when the URL automatically filled. I had this functionality until the update to 62.0 this week. Can I restore this function in the configs?

Asked by Jal Anopi 1 year ago

Last reply by philipp 1 year ago

  • Archived

WHY DOES CLICKING ON AN OPEN SPACE ON MY HOME PAGE SELECT/HIGHLIGHT ALL DATA?

My home page is a Protopage with multiple widgets. If I click on the background outside of the widgets everything in the widgets is selected. An accidental delete key con… (read more)

My home page is a Protopage with multiple widgets. If I click on the background outside of the widgets everything in the widgets is selected. An accidental delete key contact could presumably delete all data that is manually input into the widgets. I haven't tested it and don't want to. Protopage says it is a Firefox function.

Thank you.

Asked by doncito 1 year ago

Last reply by Seburo 1 year ago

  • Archived

Can't login to yahoo or BBC iplayer from Firefox anymore. Why?

Last night I had trouble logging into BBC iplayer. The help desk there thought it was a browser problem. Today I can't access my yahoo mail either. I can log in to my y… (read more)

Last night I had trouble logging into BBC iplayer. The help desk there thought it was a browser problem. Today I can't access my yahoo mail either. I can log in to my yahoo account but it won't show me my mail. When I try to click on the link to mail it tells me it can't connect me - because of a browser problem. Please help.

Asked by WXYZABCD 1 year ago

Last reply by Shadow110 1 year ago

  • Archived

Why does your feedback button go to a textbox to ask a question?

Firstly, I don't have a question! I have an issue, so having a feedback button go to asking a question is absurd. Secondly, I am trying to like your browser but I am si… (read more)

Firstly, I don't have a question! I have an issue, so having a feedback button go to asking a question is absurd. Secondly, I am trying to like your browser but I am sick and tired of you closing my tabs!!! I want persistent tabs. I have the setting selected to come back to my previous session but is doesn't work. YOU UPGRADE THE BROWSER OVERNIGHT AND NOW MY TABS ARE GONE!! NOW I HAVE TO SPEND TIME TO FIND THE PAGES I WAS READING FROM LAST NIGHT!! iNTERNET EXPLORER DOES AN OUTSTANDING JOB OF KEEPING MY TABS PERSISTENT. GIVE ME A GOOD REASON TO KEEP USING FIREFOX WHEN YOU KEEP CLOSING MY TABS! THIS IS FEEDBACK! NOT A QUESTION!

Asked by AngryPerson 1 year ago

Last reply by Seburo 1 year ago

  • Archived

stormygreatz.com appears in my Mac URL window ,as default ,on start -up .I have removed the Ikons from the list ,deleted ALL cookies for ALL sites ,still ther

I noticed a couple of weeka ago my MB Pro was acting up ,bad response ,slow , generally getting bad results then I noticed stormygreatz.com was appearing in the Search UR… (read more)

I noticed a couple of weeka ago my MB Pro was acting up ,bad response ,slow , generally getting bad results then I noticed stormygreatz.com was appearing in the Search URL window every time I logged on to Firefox . I googled it and found out what it was .I then went on a search to find it ,I did , deleted the Ikons to trash, then immediately deleted trash, since then, no Ikons in Apps or Extensions. Today I noticed it was back ,or it never went away ,I don't use FFox a lot .Checked for Ikons none to be found .So I deleted all cookies and browser info ...still there .After spending 2 hours trying and failing to track down where it is hidden, I gave up . I would be grateful for any assistence you can offer before I Uninstall Firefox . Thank You .Niall Madden

Asked by Spino7 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Accessibility of FF tabs, bookmarks, toolbars

Despite incessant FF versions/updates and obvious complaints and demands from FF users, FF Quantum fails to provide FF users with simple settings for changing font/font s… (read more)

Despite incessant FF versions/updates and obvious complaints and demands from FF users, FF Quantum fails to provide FF users with simple settings for changing font/font style/font size of FF tabs/bookmarks/toolbars! Prior to Quantum FF57, the easy to use add-on Theme Font & Size Changer worked but yet despite FF user complaints, no Quantum version (now FF62!!!!!!!) integrates the accessibility features and functionality of such add-on. We need FF tabs in arial black font, e.g.! Inexcusable! Pisses us off! Time to switch browsers!

Asked by InaccessibleFF 1 year ago

Last reply by Shadow110 1 year ago