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Enhanced Tracking Protection NOT Detecting Trackers on All Sites I Visit

Hi, I have come across an issue where the Enhanced Tracking Protection (ETP) feature has stopped working on every single website I visit. Every website I visit, the ET… (read more)

Hi,

I have come across an issue where the Enhanced Tracking Protection (ETP) feature has stopped working on every single website I visit.

Every website I visit, the ETP icon is greyed out and not detecting any trackers.

For instance, when visiting the independent website, the ETP icon usually glows blue to indicate there are trackers. However, now, it is just greyed out, which is incorrect.

So far, I have done the following troubleshooting steps to fix the issue, but I have had no success:

  • Uninstalled and reinstalled Firefox
  • Signed out and signed back in
  • Disabled and removed all extensions
  • Cleared cookies, cache, history, site settings, etc.
  • Opened Firefox in Troubleshoot Mode (with extensions disabled)
  • Deleted my profile/files and created a new one

I have also checked this article: https://support.mozilla.org/en-US/questions/1327504

Can someone please help me with this, as I have no idea what else to do to fix this issue?

I started Firefox from scratch with a new profile, and the ETP worked for a short period, but when I closed and restarted Firefox, it just stopped working on every single site - this keeps persisting.

Any help would be appreciated!

Asked by Anand Prajapati 3 months ago

Last reply by zeroknight 3 months ago

DNS over HTTPS MaxProtection slows down authenticating Firefox account for 30+seconds

Under about:preferences#privacy choosing "Max Protection", choosing Max Protection, be it NextDNS or Cloudflare means my synced profile takes 30+ seconds to load/authenti… (read more)

Under about:preferences#privacy choosing "Max Protection", choosing Max Protection, be it NextDNS or Cloudflare means my synced profile takes 30+ seconds to load/authenticate.

Windows 10 22H2 Pro on a domain.

On MacOS, near-zero delay.

Both go through same router.

This seems...wrong.

Asked by Alex 3 months ago

Last reply by zeroknight 2 months ago

Private browsing NOT private - ALL logins / information still active and saved after closing and reopening private window

How can this be allowed to happen? This goes against everything private browsing is supposed to be. I open a private window' log in to gmail, reddit, amazon, any site, … (read more)

How can this be allowed to happen? This goes against everything private browsing is supposed to be.

I open a private window' log in to gmail, reddit, amazon, any site, etc; i close private browsing window entirely - removed from taskbar; i reopen private browsing and all my sessions are still signed in.

The fact that this is happening is negligent to the point of criminality. WHAT is the solution and why is this being allowed to occur?

Asked by sardonicpillow 4 months ago

Last reply by zeroknight 3 months ago

How to open links to filesystem folders with system file manager.

I have a 'site' that is just files on my hard drive. I need to click an anchor link such as: <a href="file:///dir1/dir2/dir3/dir4">Store Your Files Here</a> … (read more)

I have a 'site' that is just files on my hard drive.

I need to click an anchor link such as: <a href="file:///dir1/dir2/dir3/dir4">Store Your Files Here</a> and have Firefox open the folder dir4 with the systems file manager. ( In my case the file manager is Nautilus ) ( Ubuntu 20.04 )

I have seen this: http://kb.mozillazine.org/Links_to_local_pages_do_not_work but it does not describe a scenario that uses the file:/// interface.

It also does not provide any information about how the files will be handled.

I can get the folder link to work currently , but it appears with the: 'Index of file///...' in a browser tab.

Obviously you can not use that for anything useful.

The main goal is to open the folder and be able to use the system file manager to include more content for the site without having to navigate to the folder manually. The folders I want to display are buried many levels down without the possibility of having descriptive names. I have ~121 pages/folders in this arrangement , and each one has content for each page. I would like to add a button on each of the 121 pages that will open each of the pages content folder.

Asked by Tyranna 5 months ago

Last reply by cor-el 4 months ago

Request permissions rather than requiring them

Is there a way to make a request for extra permissions rather than requiring them? I want to add functionality, but since my extension is more privacy oriented, there's … (read more)

Is there a way to make a request for extra permissions rather than requiring them? I want to add functionality, but since my extension is more privacy oriented, there's concern when I added extra permission. https://addons.mozilla.org/en-US/firefox/addon/volume-control-boost-volume/

Asked by Chaython 5 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Out of control data clearing

How do I stop Firefox from out of control data clearing? There is a window under Privacy & Security / History / Clear History that opens a window that allows a user,… (read more)

How do I stop Firefox from out of control data clearing? There is a window under Privacy & Security / History / Clear History that opens a window that allows a user, in theory, to choose which components to clear (cookies, cache, etc.) In that window is a pull down menu to specify the time range to clear. A screen shot of that is attached. I do NOT want my cookies cleared unless I say so. I do not want cookies or some of the other components cleared from the last hour, I don't want them cleared from the last two hours or the last four hours or today. (And the "Everything" reference does not make sense syntactically in this setting.) A screen shot of that menu is attached.

It does not matter if I uncheck one or all of those boxes by cookies, cache, etc. When I open the browser the next time, they are checked again -- AND THE MOFO COOKIES HAVE TO BE MANAGED AGAIN, ETC., ETC., ETC.

What have a setting if Firefox is going to arbitrarily clear everything immediately or once and hour or by some criterion it has not revealed to the user -- nor has informed the user exists?

Anyone have any thoughts on a work-around?

Thanks.

Asked by Txasslm 5 months ago

Last reply by cor-el 5 months ago

Firefox Website filter block policy

So,I blocked a website with Website filter block policy(say https://google.com/*.Initially,it works but if I remove https:// from address bar and Enter,the website reload… (read more)

So,I blocked a website with Website filter block policy(say https://google.com/*.Initially,it works but if I remove https:// from address bar and Enter,the website reloads.On refreshing,it again gets blocked though. This problem doesnt exist if I clear the cache before blocking the website

Asked by realbevanthomas 4 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

History and cookies not being cleared in FF 114 and 115

After updating to FF 114, I noticed that my history and cookies were no longer being cleared according to my settings. Also, a particular page is now being opened as a pi… (read more)

After updating to FF 114, I noticed that my history and cookies were no longer being cleared according to my settings. Also, a particular page is now being opened as a pinned tab.

I reverted to FF 113, hoping that this would be fixed in 115. Today I tried 115.0.3, and history is still not being cleared. I have again reverted to FF 113.

I am on Windows 10. My history settings are to use Custom settings and clear history when Firefox closes. Cookie settings are to delete cookies and site data when FF closes.

Is there any intention to fix, or is this some new behavior that I am stuck with? Also, is there a way to clear the pinned tab behavior?

Thanks.

Asked by wheelercsg-mozh 4 months ago

Last reply by willjoe24421 3 months ago

New Firefox GPC 120 setting causes problems on Xfinity community forum

I just updated to Firefox 120, and tried the new GPC setting (Tell websites not to sell or share my data). I ran into a problem when I went to the Xfinity community forum… (read more)

I just updated to Firefox 120, and tried the new GPC setting (Tell websites not to sell or share my data). I ran into a problem when I went to the Xfinity community forums (https://forums.xfinity.com/) . It causes a banner on top showing they recognize the setting. There is an "X" in the corner, and some text that says "Hide this banner", but they are not active. Plus, I cannot make a new post or do a general reply (that weird forum software has both local replies to a particular post and general replies to the general thread.)

Is this a bug in Firefox, or a bug in their forum software? I attached a picture of the message it gives.

Asked by andyross 1 week ago

Last reply by zeroknight 1 week ago

Cannot remove address bar suggestions

Hello. I cannot remove the suggestions that appear in the drop down address bar suggestions list. Shift-delete does not work. Changing the search settings in tools does… (read more)

Hello. I cannot remove the suggestions that appear in the drop down address bar suggestions list. Shift-delete does not work. Changing the search settings in tools does not work. There is no three dots that appear next to the URL, or a pop up that shows up if I hover over the link. They are stubbornly embedded on that bar and refuse to leave.

The only thing that works is to delete all history, but I don't want to do that. There may be some solution where I micromanage site permissions on a site by site basis but that's way too much work, and should not have to do that.

The URLs on the list themselves are totally random. I cannot figure out how Firefox decided that THESE are the URLs to feature. I visited like once, in a long string of activity.

Anyway, my inability to perform a simple task like right-click-delete or demand that it "stop doing that" is making me claustrophobic.

Vers 115.0.2

Asked by McMike 4 months ago

Last reply by Nandla Links 1 week ago

Can't Log in to GOOGLE

Beginning this evening, I can no longer log in to my online google account. I keep getting asked for "Two-Step Verification", but this doesn't work: I give a 'phone numb… (read more)

Beginning this evening, I can no longer log in to my online google account.

I keep getting asked for "Two-Step Verification", but this doesn't work: I give a 'phone number, but my phone never rings. I once received a "Google verification Code" of [removed], but that didn't work, either.

I DO NOT WANT "2-step verification"; I don't need any special login protection.

How do I eliminate 2-step verification? It starts with "Sign in to keep your new Google News and get news based on your interests. ... Sign In", but never allows me to sign in!

Asked by jwill 4 months ago

Last reply by jonzn4SUSE 4 months ago

User.js - hardening of privacy and security

HI all! Hope you all are doing well. I am using user.js file to harden my Firefox to the best possible way. I have few question about that process. 1. Where i can fin… (read more)

HI all! Hope you all are doing well.

I am using user.js file to harden my Firefox to the best possible way. I have few question about that process.

1. Where i can find the complete list of all active user_pref settings? All of the options i have to edit them. like user_pref("security.sandbox.content.level", 6); - now i have 6 by default but what is the range?

2. Is there any tool i can use to update my list with the latest entries, and to remove the obsolete entries?

3. Sandbox - what are the best possible ranges and settings for the below entries?

ser_pref("security.sandbox.socket.win32k-disable", true); user_pref("security.sandbox.content.level", 6); user_pref("security.sandbox.content.shadow-stack.enabled", true); user_pref("security.sandbox.gmp.win32k-disable", true); user_pref("security.sandbox.gpu.shadow-stack.enabled", true); user_pref("security.sandbox.gpu.level", 2);

Thanks well in advance! Firefox 116.0.3

Asked by stopper11 3 months ago

Last reply by cor-el 3 months ago

saved logins appearing as a dropdown box

I didn't know if this needed to be in Privacy and Security Settings or Cookies, so please feel free to move this to wherever it fits best. Here is my problem. I have sa… (read more)

I didn't know if this needed to be in Privacy and Security Settings or Cookies, so please feel free to move this to wherever it fits best. Here is my problem. I have saved logins on a lot of sites that all work perfectly. There are several websites that I have multiple accounts that all have their login credentials saved. My problem is that there is one specific website that until recently was operating just fine, but in the last week has started a nuisance issue. When I log into the website I select the login profile I need and everything starts off just fine. About 5 minutes later, whatever I am working on gets hijacked by a dropdown appearing in the upper corner of the screen that lists the six logins that I have for that website. If I continue to try typing, nothing happens (as in, the dropdown list stays there and whatever form I was typing on no longer has any data being entered). If I press ESC, the dropdown list goes away but it also closes down the form I was using. If I use the mouse and click anywhere on the screen, then the dropdown list goes away and I can continue using the form I have open. About 5 minutes later, or if I open up a new form, the dropdown list comes back and I have to do this all over again. I have talked to IT of the website and they stated that they have never seen this issue before. Other users that also use Firefox have never mentioned this to them before. Is there a setting that I need to change? Do I need to clear the cookies for this website? Do I need to just delete all of the saved login information and then re-save it? Thank you for your help.

Asked by taylor.benjamin.a 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

I dont use google as my search and yet whenever i start typing g the search option is google

I don't use google as my default search and yet whenever i start typing g or go or goo, etc. the search option automatically becomes a google search. I don't even have g… (read more)

I don't use google as my default search and yet whenever i start typing g or go or goo, etc. the search option automatically becomes a google search. I don't even have google as a search engine option in my settings. how do i get that to stop doing that.

Asked by michael.b3 1 month ago

Last reply by zeroknight 1 month ago

Any Word on Floating Videos ? They're Making a Comeback!

Any word on floating videos ? Have been asking for several years. Any progress on that front yet ? They're making a comeback and are as annoying as ever. Ha… (read more)

Any word on floating videos ? Have been asking for several years. Any progress on that front yet ? They're making a comeback and are as annoying as ever. Have been through all Settings tweaks etc -- nothing has ever worked. One of the most annoying user problems in the world and almost nothing has been done that I can see. Others trying to Sucker me into Chrome or Edge, which they claim are perfect and totally privacy oriented.

Asked by JoeJupa 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Wrong error message (expired cert still valid!)

If I try to access https://bugs.cacert.org I get an error message: SSL_ERROR_EXPIRED_CERT_ALERT If I access to the same site with chromium browser, there is no such erro… (read more)

If I try to access https://bugs.cacert.org I get an error message: SSL_ERROR_EXPIRED_CERT_ALERT

If I access to the same site with chromium browser, there is no such error message, even more: I can access the certificate with the following information: valid until 2024 (see complete cert as picture).

Why this obviously wrong error message? How can it be circumvented (a warning might work, but a blockade?)?

Asked by eeerrr 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Hi Folks, "Block pop-up windows" is enabled in Firefox, but I still get popups from www.smh.com.au

Hi Folks, "Block pop-up windows" is enabled in Firefox, but I still get popups from www.smh.com.au Maybe you have time to investigate - a different type of popup needs… (read more)

Hi Folks,

"Block pop-up windows" is enabled in Firefox, but I still get popups from www.smh.com.au Maybe you have time to investigate - a different type of popup needs blocking.

Sample page https://www.smh.com.au/politics/federal/inflation-tipped-to-fall-while-rent-costs-to-buck-trend-with-15-year-high-20230721-p5dqbj.html

Thanks

Asked by bobh8 4 months ago

Last reply by zeroknight 4 months ago