Firefox Support Forum

My primary email that I used for my FireFox account was discontinued years ago and I no longer have access to it. I need to add my new email address, but the settings will not allow me to until I input the confirmation code that is sent to my discontinued email address. How do I fix this?

I recently purchased a Sandisk Ultra Flair flash drive because I wanted to password protect some files. The flash drive requires me to download the Private Access software from the Western Digital web site. When I try to do this the Mozilla browser states "Malicious Download Detected" and cancels the download. Does anyone have any suggestions? I went to the Privacy and Security part of Settings, and unchecked the Deceptive Content setting, but Firefox still would not let me download the software. Perhaps the change to the setting I tried did not register in Settings, but here I am asking for your help. Thanks.

FireFox community

Recently I started receiving Firefox alerts when I attempt to use my ActivClient CAC login See Figure _01. Entering my CAC pin into the ActivCLient dialog and everything works fine (see FIgure_02). But I can't figure out wht the alert notice is telling me or why it has started all of a sudden.

Jeff

I can log into the RYA site, I then want to access a specific part of their site (Cerificate Administration), I click on CAdmin but nothing happens. I have contacted the RYA who have acknowledge a problem exists and sent me a message, which is below, unfortunetly I do not undestand what they want me to do on Firefox - do you understand? Can you help please?.

Many thanks John Knopp

From the RYA 'Thank you for your email, and apologies for the continued issues with your access to Certificate Administration. Please can I ask that you enable all Cookies for the RYA website on your web browser. Currently, some browsers cookie policies prevent the correct operation of our website. Instructions on how to allow cookies for various browsers can be found below. Microsoft Edge https://support.microsoft.com/en-us/microsoft-edge/view-cookies-in-microsoft-edge-a7d95376-f2cd-8e4a-25dc-1de753474879 Mozilla Firefox https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop Google Chrome https://support.google.com/chrome/answer/95647?hl=en&co=GENIE.Platform%3DDesktop macOS Safari https://support.apple.com/en-gb/guide/safari/ibrw850f6c51/mac Opera https://blogs.opera.com/news/2015/08/how-to-manage-cookies-in-opera/ We are actively looking into the issue and hope to have a resolution shortly. If this does not correct the issue you are having, please let us know.

Kind regards

Richard Behrens Technical Support Administrator Royal Yachting Association'

Hello,

I can't access my account anymore, this one was created by linking the mail address used for the account which apparently i never did. I tried every password i commonly used and none of them worked, so I think that this one was auto-generated and then saved, in my firefox account... What is really killing me is the 7 years of bookmarks and password that are locked behind this password, i can access the account by password recovery but that would defeat the purpose since I just learned that its linked to my data. I just changed my OS back to windows so file recuperation is gonna be a pain/impossible. The way i understand things i have to make my peace with all the websites I accumulated for years (and also the PWs) or wait and don't touch my PC because the firefox folder that was deleted was on the same HDD that i used for the new OS. Of course all of this wouldn't be a problem if I didn't have had a problem to my phone and send it back to the constructor for the warranty, which means if I'm not mistaken that my account just lost it's last link to me, except the auto-destruction button. Is starting to learn cryptography my best bet to reach my account ? Or is there something I didn't cover and there still a way ? Please tell me it's still possible.

I thought that in Private browsing mode, using Tools > Settings > Privacy & Security > Clear Data > Clear > Clear Now cleaned out everything in mid-session. It turns out that's not true, for example, using Firefox View I found that the list of Recently closed tabs in three-bar menu > History > Recently closed tabs was NOT cleared. The only way to see that was with Firefox View, which you could then use to delete items from the list.

With the new version of Firefox (119.0) Firefox View has been removed from Private browsing mode entirely. Thus not only is it impossible to see if the recently closed tabs list has been cleared, but it's impossible to clear the list even if you could see it. That leaves the only way to be (fairly) sure things are cleared out during a Private browsing session is to close the browser entirely, which is an annoying pain.

Why was that feature removed? How can I tell if the recently closed tabs have been cleared without it?

Thanks.

All of a sudden FF is refusing to resolve web sites I've been using for years, like Reddit and my ISP (iinet). All of a sudden they've all got bad certificates (SEC_ERROR_UNKNOWN_ISSUER). It can't be right, I'm not talking about a lot of sites, all at once, all at the same time. Something is broken.

For example, https://webmail.iinet.net.au/ is not dodgy, it's my ISP (part of the TPG group, second biggest in Australia, been around for many years). And since I can't access email I won't necessarily know when you've responded.

get663.com Loads randomly on the browser. I delete it and it returns on a random basis. Is there a way to prevent it reinstalling? I have to remove it 10-15 times a day. Thanks, Andy W.

I have this invasive purple Firefox icon that state that "firefox is capturing your screen". I hate it because it looks suspicious. I need it disabled and completely off. Otherwise, I have to get firfox uninstalled from my computer. I can't have something that I don't have control over. unacceptable.

I receive the following message when going to nba.com (just nba.com, no videos, etc)

"A Secure Connection Failed error page will include a description of the error and a Try Again button. There is no option to add a security exception to bypass this type of error."

This (There is no option) means that I have to quit using Firefox?