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cache clearance

I have set firefox to clear the cache on shutdown. It does not work. Every night I shutdown and reopen in order to clear the cache manually. It does not work. I was alway… (read more)

I have set firefox to clear the cache on shutdown. It does not work. Every night I shutdown and reopen in order to clear the cache manually. It does not work. I was always left with 38kb. Now it's 63kb. What can I do other than dump firefox and find an alternative browser?

Asked by wulliehughes5 1 day ago

Last reply by Dropa 19 hours ago

Google login request

Why i am suddenly getting Google log-in requests when I first open some websites in my Firefox browser on Mac OS Monterey? This was not happening before; it has started i… (read more)

Why i am suddenly getting Google log-in requests when I first open some websites in my Firefox browser on Mac OS Monterey? This was not happening before; it has started in the past couple of weeks and is extremely annoying. I do everything possible to stop providing Google with any information about me. One of the ways I thought I was doing that was by using the Firefox browser. But apparently not, since Google is able to infiltrate the browser and ask for a sign-in. It is not possible that Google is doing this without Firefox/Mozilla awareness of it.

Asked by bexyo 1 day ago

Last reply by Terry 1 day ago

Import personal certificate

With the latest upgrade to Firefox 107.0 there is no option any more to import or manage certificates. Going to Settings/Privacy & Security/Certificates and selecting… (read more)

With the latest upgrade to Firefox 107.0 there is no option any more to import or manage certificates. Going to Settings/Privacy & Security/Certificates and selecting View Certificates results in a window showing installed certificates with only OK button at the bottom of the window. No option to import, delete, save or anything else. OS: OpenSuse Linux 64bit

Asked by krpan2002 1 week ago

Last reply by bart17 1 day ago

Credit Card Autofill Not Displaying

I've reviewed the notes in this post however it has not helped. For some reason the "Autofill credit cards" section does not display in my settings and autofill for CC do… (read more)

I've reviewed the notes in this post however it has not helped. For some reason the "Autofill credit cards" section does not display in my settings and autofill for CC does not work. I have the following config:

extensions.formautofill.creditCards.supported = on extensions.formautofill.creditCards.available = true extensions.formautofill.creditCards.enabled = true extensions.formautofill.creditCards.hideui = false extensions.formautofill.creditCards.supportedCountries = US,CA,GB,FR,DE

What else can I try? I am located in Canada, and am using FF version 107 on Windows 11

Thank you

Asked by user4321 1 day ago

Last reply by jonzn4SUSE 1 day ago

Lost recovery Application

I am connected on my firefox account on both my computers but I am unable to connect the same account on firefox mobile. This is because I don't have access to the two-st… (read more)

I am connected on my firefox account on both my computers but I am unable to connect the same account on firefox mobile. This is because I don't have access to the two-step authentication app that I do not remember even setting up. I have access to my email associated with the account and I have 10 digit recovery codes but none of them worked to recover my account.

So I am not locked out but I am unable to connect on new devices because I have no idea what app I used to set up 2 step authentication.

Asked by jc_ben 1 day ago

Last reply by Dropa 1 day ago

No option to save credit cards in Firefox 107

Hello, I cannot save my credit card number in Firefox, in Settings I don't even have the option to save them and the directions in the Firefox help don't work. #2 below t… (read more)

Hello,

I cannot save my credit card number in Firefox, in Settings I don't even have the option to save them and the directions in the Firefox help don't work. #2 below there is no Forms and Autofill section in the settings let alone a credit card option.

  1. Click the menu button Button and select Settings.
  2. Click the Privacy & Security panel and scroll down to the Forms and Autofill section.
  3. Click the checkbox next to Autofill credit cards to turn it on, or uncheck the box to turn it off.

Any help to what's going on would be great.

Firefox 107 (64-bit) on Windows 11

Thanks, Luke

Asked by Luke 2 days ago

Last reply by TyDraniu 1 day ago

Tracking Location

suddenly today I can't login into any of my gambling websites. I have tried to turn shit off but still can't get in. It all works on google, guessing they are tracking me… (read more)

suddenly today I can't login into any of my gambling websites. I have tried to turn shit off but still can't get in. It all works on google, guessing they are tracking me more/easier. I have used Mozilla for years. Please don't email me how to fix it. Just fix it or I will be forced to switch.

Loyal cusotmer

Asked by stomany 2 days ago

Last reply by TyDraniu 2 days ago

Firefox 107.0 stops adding a second security key to Yahoo or Google

I am trying to add a second security key (Yubikey 5) to my 2FA accounts on Yahoo and Google. The first key was added a year ago. No problems. Now I try to add the seco… (read more)

I am trying to add a second security key (Yubikey 5) to my 2FA accounts on Yahoo and Google. The first key was added a year ago. No problems. Now I try to add the second key I get a message from Firefox saying to continue or cancel, but only find a cancel button. If I press Cancel, operation fails. If I press Continue or Cancel in the website dialog (outside of Firefox message box) it also fails. I attach screen shot. The error is similar for both Yahoo and Google, but slightly different. I show the Google one.

Firefox 107.0, MacOS 11.7.1

Asked by Richard Brewster 2 days ago

Last reply by Dropa 2 days ago

Master password mozilla firefox browser

Hello, I would like to point out that the window or the password for accessing the mozilla firefox browser can be circumvented simply by selecting the "Cancel" button or … (read more)

Hello, I would like to point out that the window or the password for accessing the mozilla firefox browser can be circumvented simply by selecting the "Cancel" button or by clicking on the red cross.

In other words it is useless, whereas before it worked perfectly.

Hope you fix this problem soon.

Best Regards

Asked by Pihkal 4 days ago

Last reply by cor-el 3 days ago

not aware of password existence

In the security part of my Firefox account there is a password that is different from my account login password. I don't know it and don't remember entering it. Apparentl… (read more)

In the security part of my Firefox account there is a password that is different from my account login password. I don't know it and don't remember entering it. Apparently it is very important if I have to reset my information. How can I fix this without loosing any data? Thank You

Asked by skipm 4 days ago

Last reply by cor-el 4 days ago

Know my firefox password or keep all my passwords

Hello everyone, I'm currently logged into my Firefox account, however, I can't remember its password. If I reset the password I lose all 245 of my saved logins. I want to… (read more)

Hello everyone,

I'm currently logged into my Firefox account, however, I can't remember its password. If I reset the password I lose all 245 of my saved logins. I want to reset the password so that I actually remember it. If ever I get logged out on this laptop, or change laptop, I'll lose all 245 of my logins. What do I doooooooooooooooooooooo?

Asked by lilmanjak 5 days ago

Last reply by cor-el 4 days ago

How to temporarily disable password manager

I would like to temporarily disable the password manager before the computer goes to sleep or I leave it on in an active state and walk away from it for a short time. I d… (read more)

I would like to temporarily disable the password manager before the computer goes to sleep or I leave it on in an active state and walk away from it for a short time. I do not want to exit FF but would like to keep all tabs open. As of now, if the computer sleeps, and upon awaking, I try access a password protected website FF will fill in the password and will not require a Password Manager Primary password. I would like FF to require the Primary password up awaking from the sleep state, and also be able turn off the password manager while the computer is in an active state.

Asked by sunstarry7 6 days ago

Last reply by cor-el 5 days ago

I generated a random password for my rmail saved it to my firefox acc now i cannot log in to my mail

So basically I made a firefox account and changed my email password with a generated password by firefox then saved the email password to my account, i reinstalled window… (read more)

So basically I made a firefox account and changed my email password with a generated password by firefox then saved the email password to my account, i reinstalled windows and i try to log in to my account and it says i need to enter a code that they send to my email….

This is so frustrating I have important things on email that i need to access asap, how on earth can i access my email while the password is saved in my firefox account and i cannot log in to my firefox because it says i need to wnter a cose that was sent to my email

Asked by nfr mdw 1 week ago

Last reply by Dropa 6 days ago

Facebook container and recent news about tax prep websites

The Markup published an article yesterday revealing how some of the biggest tax preparation websites out there are passing confidential information back to Meta/Facebook.… (read more)

The Markup published an article yesterday revealing how some of the biggest tax preparation websites out there are passing confidential information back to Meta/Facebook.

It appears that this is something that the Facebook Container plugin would block, but I wanted to double-check and make sure.

Asked by eccentric.one 6 days ago

Last reply by jscher2000 - Support Volunteer 6 days ago