Firefox Community Forum

Hello, I am running Firefox on a W10-Pro PC. I always click the lock to check certificate validation. In the last month I keep seeing "Connection verified by a certificate issuer that is not recognized by Mozilla".

When I click for more information I see that "Norton Web/Mail Shield" does not recognize the certificate issuer. When I click on Learn More it takes me to a Firefox site "How to disable the Enterprise Roots preference" I also checked W10 certmgr.msc and I see Norton is listed. Images included below. I would love to resolve this issue. Thank you for your time.

I start firefox with following policies.json

{

   "policies": {
       "AppAutoUpdate": false,
       "BackgroundAppUpdate": false,
       "DisableAppUpdate": true,
       "DisableFeedbackCommands": true,
       "DisableFirefoxAccounts": true,
       "DisableFirefoxStudies": true,
       "DisablePocket": true,
       "DisableSystemAddonUpdate": true,
       "DisableTelemetry": true,
       "ExtensionUpdate": false
   }

}

But uncontrolled connections to the following addresses continue anyway:

• firefox.settings.services.mozilla.com
• aus5.mozilla.org

I may have missed something and you can tell me how I can control these connections inclusive. Because all other connections can be controlled by configs and policies. But not these and it raises big questions. It seems to me that the browser should allow to configure any network requests that aren't related to the user web browsing itself. If some connections cannot be controlled in any way then I can't call it anything other than either a bug or an attempt to monitor users as do in Google Chrome.

I keep getting pop-ups in the right lower corner from "mozilla firefox" (not sure if they are legit). They will say: "zeus.2020 trojan detected" or "virus detected" or "system is infected", etc. All have "Mozilla Firefox" in the upper left of the pop-up, and "via rgfirewall.xyz" at the bottom. Is this truly legit, or is it just a nuisance? I've just been closing them with the x or dismiss buttons.

I have been having this issue for a while now. I will get this message on different websites, and then if I try again later it might work. It seems like it's a random chance of me getting this error. I have tried "about:config" commands as suggested on other posts on this forum and they didn't work. I checked my licenses, proxy settings and still nothing. I got another web browser to see if it's my PC or Firefox, and the other browser worked just fine. I am guessing there is something I need to do within Firefox, but I am not sure what that is.

Find that at each update, the Startpage search engine is re-installed WITHOUT my permission. I understand startpage can be defined as a PUP, and I don't trust it. The most aggravating thing is that installing add-ons and extentions without users' permission is unconscionable.

Would like to know if there is any way I can block the reinstallation of this at each update.

Thanks.