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Signing in to Firefox requires an authentication app that I don't have

Hello, My problem is this: Whenever I try to sign in to my Firefox account, it asks me to enter a security code from "your authentication app" in order to finish signing … (read more)

Hello, My problem is this: Whenever I try to sign in to my Firefox account, it asks me to enter a security code from "your authentication app" in order to finish signing in.

I don't know what app this is referring to. I checked Google authenticator and Microsoft authenticator apps and neither of them have Firefox on them. These are the only two authenticator apps I've ever used. Is there a special Mozilla authentication app that I'm supposed to be aware of?

In order to successfully log in, 3 times I had to use a recovery code from the list of codes on a pdf I was initially given. I don't want to eventually get locked out of my account.

Thank you for any help.

Asked by Lauren M 5 months ago

Answered by Wesley Branton 5 months ago

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Firefox minimum tls version is still 1.0, while TLS 1.0 and 1.1 are no longer supported

As you all might know, TLS 1.0 and TLS 1.1 have reached their End Of Life, and are no longer supported. I have looked inside the latest firefox (77.0.1 (64-bit)) configu… (read more)

As you all might know, TLS 1.0 and TLS 1.1 have reached their End Of Life, and are no longer supported. I have looked inside the latest firefox (77.0.1 (64-bit)) configuration, and found the following configuration set by default (included in the first image).

I attached a picture of my firefox about page, hope to receive an answer soon.

Thank you, Guy

Asked by sudaiguy1 4 months ago

Answered by TyDraniu 4 months ago

  • Solved

Recent Firefox upgrade won't talk to my bank's website

Firefox upgraded recently to 81.0.2. After the upgrade I can no longer connect to my bank’s web site. Firefox displays this failure message: Secure Connection Failed An e… (read more)

Firefox upgraded recently to 81.0.2. After the upgrade I can no longer connect to my bank’s web site. Firefox displays this failure message:

Secure Connection Failed An error occurred during a connection to xx.xxxxxxx.com The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

The bank’s customer-no-service help desk politely advised that their system is working, this is a Firefox problem, check the Firefox browser settings, use another browser.

I am not a browser security settings expert and do not want to be . . . I have no clue as to how to fix this . . . so what do I do?

Can I revert to the previous version of Firefox? How? Thanks.

Asked by stevejq 6 days ago

Answered by stevejq 5 days ago

  • Solved

gogle and yahoo analytics

I am getting a note from BitDefender that is is blocking my default browser (Opera) from contacting analytics.yahoo.com. Is there a way in firefox to block all analytics… (read more)

I am getting a note from BitDefender that is is blocking my default browser (Opera) from contacting analytics.yahoo.com. Is there a way in firefox to block all analytics ?

Asked by Manfreddy 5 days ago

Answered by jscher2000 5 days ago

  • Solved

default search engine

I set the default search engine as Google but it's being redirected to Yahoo. Fix I read states to use: help, troubleshooting information, refresh Firefox (in a pop up w… (read more)

I set the default search engine as Google but it's being redirected to Yahoo. Fix I read states to use: help, troubleshooting information, refresh Firefox (in a pop up window). Pop up window never shows. What's the fix? This is supposedly a virus. Not Yahoo's fault. thanks

Asked by joszyd 4 days ago

Answered by joszyd 4 days ago

  • Solved

Accessing login information from one private window to other private window

I have logged into my gmail from one private window. Then I opened another private window to login to my other gmail account. I have found that the new private window is … (read more)

I have logged into my gmail from one private window. Then I opened another private window to login to my other gmail account. I have found that the new private window is logged into my account (the first one). Should private windows work this way?

Asked by rifatrubayatul 4 days ago

Answered by TyDraniu 4 days ago

  • Solved

Manage Excepitions in Privacy and Security

I have chosen to delete cookies and site data when Firefox is closed. However I want to make certain exceptions. That normally works fine. However that are certain sites … (read more)

I have chosen to delete cookies and site data when Firefox is closed. However I want to make certain exceptions. That normally works fine.

However that are certain sites that are listed in the "Managing Data"-list that are not proceeded with a "https://www...", a typical example is "google.com".

I have not been able to add such sites to the exceptions.

If I just write "google.com" in "Address of website", and choose Allow, the system automatically adds a "https://www.../ in front so the exceptions list looks like . . https://www. google.com . and the cookies listed as google.com are deleted when I close Firefox.

How can I add such sites to the exceptions?

Asked by LarsGardneus 3 days ago

Answered by LarsGardneus 2 days ago

  • Solved

Wiped login information

This identical message is has been sent to Webroot support. There are several websites which I visit on a daily basis both at home and work. At home and work I regularly… (read more)

This identical message is has been sent to Webroot support.

There are several websites which I visit on a daily basis both at home and work. At home and work I regularly go to Amazon and Google. At home I go to Instagram, Facebook, Tumblr, and others. I use Firefox at home and work. Webroot Internet Security Plus v9.0.29.52 is being used at home and a corporate version of Webroot is being used at work. Tonight I started the home computer up and found that Amazon required login credentials. I COPIED the login information from the Firefox "Saved Logins..." screen to log into Amazon. Instagram, et al. seemed to access fine. I performed a complete Webroot scan of my computer and one "threat" was discovered, but no information about this "threat" could be found. I then just went back to Webroot to get the version number for this complaint and it doesn't even recognize the fact that I performed a manual scan an hour ago. It thinks the last scan was 22 hours ago and it only took one second when in fact the LAST scan took over six minutes!

In order to author this complaint, I had to restart Firefox. Currently Amazon is the only website that has retained login information. All others - Google, Instagram, Facebook, Tumblr AGAIN require logins! AGAIN, I can go to the saved logins within Firefox, COPY the credential information and PASTE it into the appropriate fields in the appropriate website and I'm logged back in...for now.

PLEASE explain to me how this information is continually being wiped clean and if Webroot isn't doing it, then what is, since Webroot is telling me my system is clean.

Thank you.

Asked by gumby_dammit223 3 days ago

Answered by FredMcD 2 days ago

  • Solved

I've been logged out of my websites every time I close the browser

I have all my settings set where it doesn't do that. I have everything unchecked with regards to deleting history and logins and have the delete cookies to unchecked to. … (read more)

I have all my settings set where it doesn't do that. I have everything unchecked with regards to deleting history and logins and have the delete cookies to unchecked to. My settings have been the same for years and haven't changed.

Asked by joshandjosh92 3 days ago

Answered by jscher2000 3 days ago

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  • Locked

My electronic certificates have disappeared from the firefox container

My electronic certificates have disappeared from the firefox container: A few days ago my electronic certificates have disappeared from the firefox container The certific… (read more)

My electronic certificates have disappeared from the firefox container: A few days ago my electronic certificates have disappeared from the firefox container The certificate provider has vetoed me from delivering a new certificate, because it is the second time Firefox has lost a certificate in 2020. The certificates I need for any management before the administration of Spain and more now with the COVID After it is granted, you have to verify your identity with the Tax Agency, and they have already called my attention for renewing the same year a certificate that firefox loses when it is updated. I'm very, very pissed off I will have to switch to Chrome

Asked by Javier Olivares Sebastiá 2 days ago

Answered by FredMcD 2 days ago

  • Solved
  • Archived

My computer has been hacked and now I have chrome://weave in my passwords

I was using an unprotected wifi for about 3 days and now I have unknown programs running and sometimes commond prompt boxes suddenly poping up and dissapearing. I'm nolon… (read more)

I was using an unprotected wifi for about 3 days and now I have unknown programs running and sometimes commond prompt boxes suddenly poping up and dissapearing. I'm nolonger using the computer and I'm changing all my passwords just in case. (not getting FF to remember them)

But there are unknown usernames and passwords in my synced passwords. https://support.mozilla.org/en-US/questions/930340 Does this mean the hacker has all my FF passwords and can access it anywhere and anytime if I change them is sync? Should I make a new Sync account?

Asked by dleggo 7 years ago

Answered by cor-el 7 years ago

  • Solved
  • Archived

How do I get rid of unwanted social API in Firefox ?

I'm looking for non-social Firefox edition or version. I want to follow the latest FF updates, but without any integrated services like social spyware and any other kind … (read more)

I'm looking for non-social Firefox edition or version. I want to follow the latest FF updates, but without any integrated services like social spyware and any other kind of malware. Options disable / enable are not sufficient to be safe and security in Firefox is corrupted by social API.

Social services and features must be implemented only as a simple optional extensions and nothing more.

Asked by gregorys 7 years ago

Answered by gregorys 7 years ago

  • Solved
  • Archived

When I try to access this US military site, https://www.tricareonline.com/portal/page/portal/TricareOnline/Portal I get a warning that this site can't be truste

When I try to access this US military site, https://www.tricareonline.com/portal/page/portal/TricareOnline/Portal I get a warning that this site can't be trusted. I then… (read more)

When I try to access this US military site, https://www.tricareonline.com/portal/page/portal/TricareOnline/Portal I get a warning that this site can't be trusted. I then get a notice to override Firefox if I trust the site. I get a certificate, override, and finally get the site. But this has happened a half dozen or so times, every time I try to log in to the military site. How can I log into this site without the annoying warnings?

Thanks, Donald Sullivan

Asked by dhsully 7 years ago

Answered by dhsully 7 years ago

  • Solved
  • Archived

a website asked I wanted to automatically tell them my geographic location. Firefox popped up a screen with the option. How do I get back to this option?.

A newspaper website asked if I wanted to tell them my location. Firfox popped up and asked if I wanted to automatically tell sites that ask my geographic location. I cl… (read more)

A newspaper website asked if I wanted to tell them my location. Firfox popped up and asked if I wanted to automatically tell sites that ask my geographic location. I clicked and got more information. There was a section that gave instructions to permanently disable geographic location tracking. I followed the directions to disable, even though the default is no tracking. I had to type an two words with a : separating them into the address bar. This brought me to a long list of settings. I followed the directions but now it seems my location is being tracked by everyone.

How do I get back to this list of settings (which was not accessed through Options) to go back to the default?

Asked by alFuquay 7 years ago

Answered by user633449 7 years ago

  • Solved
  • Archived

Am unable to use master password, when I try to add one the 'OK' button won't highlight or save it.

I recently uninstalled then reinstalled Firefox but now am unable to use master password. The 'OK' button does not activate, will not save password. Thank you Marilyn Br… (read more)

I recently uninstalled then reinstalled Firefox but now am unable to use master password. The 'OK' button does not activate, will not save password.

Thank you Marilyn Brann

Asked by marilyn6b 7 years ago

Answered by cor-el 7 years ago

  • Solved
  • Archived

Enabling custom cookie handling kills facebook dropdowns

Hi, I'm using firefox for several years, but recently i discovered a weird effect on one of my computers, which was consistent across many FF versions (up to the recent v… (read more)

Hi,

I'm using firefox for several years, but recently i discovered a weird effect on one of my computers, which was consistent across many FF versions (up to the recent version 17 now). All drop down menus on facebook were not working for me. On one pc I can click on the red globe, and a menu opens - while on the other pc nothing happened. Now I was able to reproduce it.

As soon as I activate the "ask how long cookies are stored" option in the privacy settings, the drop down menus wont work/show. Choosing the default "Keep them as long as they are valid" reenables the drop down menus.

I really like the cookie storage time option so i can decide which website will remember me.

Asked by Liitiad 7 years ago

Answered by cor-el 7 years ago