Firefox Support Forum

Hi,

I have installed Z-Scaler proxy root CA certificate in Firefox for enabling SSL inspection. It works fine for most websites, but for google.com and a few others I get every day a certificate invalid/not trusted error and I have to restart Firefox to get the error to go away. Any ideas of what I can do to improve this behaviour? Any configuration I missed?

It's very similar issue to https://support.mozilla.org/en-US/questions/1199797, except that when I restart Firefox it works.

Thanks in advance for your help

Zoom.us renewed their DigiCert Global G2 TLS RSA SHA256 2020 CA1 certificate on 03/31/2023 and I now get a persistent error message (Error Code 6: ... certificate is not trusted.

Since then Zoom has not worked for me and their Artificial Intelligence says to open my browser and check my internet connection, time settings, updates, reinstall everything etc. - the usual responses ...

Zoom responds with "Error code: 6" and/or "Error code: 100068000"

 but do not stipulate whether these are Zoom Error codes or certificate error codes.

The Artificial Intelligence insinuation is that FireFox is not trusting this certificate.

Is this something FireFox can help me with? Perhaps, how to make this certificate "trusted"?

Thanks, I hope, Dave Henry (Dan is my Facebook pseudonym) ( DavidJHenry@telus.net )

I have a Netgear Readynas attached storage device. I am unable to connect to this device using Firefox. I encounter : Error code: SSL_ERROR_UNSUPPORTED_VERSION

It is not an dangerous site, it is my network storage device.

Is there a way to configure Firefox to connect to this device? Thanks for any help

I have 2-Step verification on Gmail. When I go to log in I get this: Insert your security Key into the USB. I cancel out of it and get this: Your phone can’t locate your device. Move your phone closer to the device where you’re signing in, and then try again. I "Try another way" and I try to get a "one-time security code" and it forwards me to a website where the cycle begins again. If I try "Auto-recovery" it sends me to google. I can access Gmail on the same machine via Chrome, but would rather not. I can also get it on Firefox on my phone.

I did recently turn on two-step and it asked if I wanted a key, and I thought it might mean Google Authentication, I think it meant a USB key.

Any thoughts? I rather not give up Firefox.

On my laptop, I run FDE as my daily driver, with the release version to handle my webmail. I also use portable firefox (from portableapps.com) as a browser to use while at work, from a thumb drive. While using that portable verison, I usually just go to google image search, and a work site that would definitely be secure.

My question: I don't like to update the installation on my thumb drive very often, and occasionally work computers are very slow anyways. So if I were to update it no more often than once a month, which version of firefox would be most secure: Release, Beta, or Nightly?

If doing this is just dumb, then which version gets updated less often--it would be Release, correct?

I haven't had to sign in for a while, so tonight when I tried and I typed the password in correctly the box just immediately closes and reopens like its incorrect. I have tried locating the key3.db and key4.db which I can't find on my system, nor can I find the login.json that is supposed to have the log of passwords to back them up. I don't have any 3rd party password managers and I've tried with my VPN disconnected. I've used the password generator to secure some of my websites so I don't even know was some of my passwords are, so resetting the primary password would be a huge hassle. If someone could please help me out I would be very appreciative. Thanks!

Today, after browsing about whether or not I should continue using Firefox as my password manager, I decided to mitigate the most important security flaw in browser based password managers, by setting up a Primary Password. I choose to use an easy to remember 8 word long passphrase as my Primary Password. I noted down the passphrase in my diary. Due to problem while loading YouTube, I decided to restart Firefox by going to about:profiles and selecting "restart normally". This issue where Firefox starts to struggle connecting to internet is a relatively common occurrence on my Firefox install, and restarting Firefox fixes the issue. When Firefox restarted, I was prompted to enter the primary password. I confidently entered my passphrase, but it was rejected. I tried to typing to it more carefully several times. I got my diary and checked it to make sure I was entering the passphrase correctly. Following troubleshooting steps on a similar thread, I restarted firefox, no luck. I than rebooted my computer, issue persisted. I decided to restart Firefox with extensions disabled, and also in troubleshooting mode. Firefox still rejects my passphrase. I have my Firefox account synchronized with two Android phones. Will reinstalling Firefox and syncing with my Firefox account solve the problem? In a similar troubleshooting thread, renaming key4.db and logins.json is suggested. However, it has not been explained very clearly. My logins.json file was modified an hour before disaster, even though I had made no changes to any of my logins or the master password. Is my logins.json corrupted causing the issue? I will like to point out a design flaw in Firefox which might have caused the issue. I usually want to see what I am typing when I am entering an encryption password. This is to make sure that I don't mistype something. However, in Firefox Primary Password configuration window, there is not option to see what you are typing. Firefox relies on low probability of typing the wrong password twice. I don't think devs should be so worried about shoulder attacks to not even allow users option to view what they typing. My case might be that low probability situation where I made the same mistake while typing the passphrase twice.

I am getting notifications with the Mozilla logo or sometimes with McAfee logo saying "5 Viruses found, your computer is unstable" and various other warnings. They all also say "via qltuh.titanicooler.top" I have attached a picture.

I have closed the browser, I tried clearing my cache, I have scanned using both AVG, AVAST, F-Secure Online Scanner, and Microsoft Safet Scanner. I am not quite sure what else I should do.

Thank You

Google offers to use a Google login for many websites in the top-right corner of Firefox, for example, when I start Twitter. I don't remember this behavior more than a few months ago. This is on desktop Firefox, not mobile. I never login to Google unless I want to use Gmail or Blogspot, and then I logoff and kill the browser when done. Can this offer be disabled?

i need set a default exception website for pop-up blocker settings fore every firefox install. or completely disable pop-up blocker settings as default.

what can i do for this purpose?

You will tell me why Mozilla Firefox, a browser that claim to protect our privacy, is PERMANENTLY connected to Amazon servers.

Even If I try to block the connections with a Firewall, it's useless, because the next time I start it, it still connects to Amazon using diffferent IP address, even if the starting page is totally blank.

It is not about keeping firefox up-to-date, because when I manually start the search for an update, Firefox establish a new connection: Mozilla REALLY want my browser to SEND datas to Amazon, which is one of the worst company when we talk about collecting personnal informations, just like Google, which Firefox also use, but it's less dramatic since I can decide to not use that feature.

So, like I wrote, I try to block Amazon IP addresses: The result is that I can't access extensions store, but that's still not the use of these servers, since even If It's blocked, Amazon still appears in Established connections, and it's not about Search: Indeed, Amazon appears in a list of engines we can use ( if we want it ), but it's un-checked, and I use a different search engine, so what's left now, since there's apparently no reason at all for these connections to happen.

Here's my theory: Mozilla need money to survive, so it sell informations about its users to Amazon, and that's why it's so important to keep these connections alive.

The fact that we're forced to connect to Amazon servers shows that it's not necessary and that whatever the reason you ive me (update, protection...), it's probably (obviously) not the truth.

Waiting for a real answer !

I

hello, i recently went from google browser to firefox, and i want to import my passwords. i did save all my passwords from google browser to .csv file, but when i go to settings>import passwords, it lets me choose the file, i choose my passwords.csv, and then-nothing happens. no loading, browser doesnt stop working, my folder where i choose csv from is just closing, but passwords doesnt import

Hello,

I am a developer on an emergency intervention hotline for sexual assault.

Firefox is now throwing up psuedo-modal advertisements for it's VPN above pages. See attached screenshot for example.

It is absolutely IMPERATIVE that our visitors do not receive these new modal advertisements that Firefox is throwing at them. What can I do to prevent Firefox's new browser-hijacking advertisements from showing up on our hotline pages?

I experienced this on Twitter, and it 100% was not part of the dom. It also greyed out the tab bar, and prevented me from opening the menu with alt. I know how to make it not show up anymore on my machine, but how can I prevent it from appearing on visitors to my website, who are in some of the most vulnerable times of their life.

I've looked into this situation, and none of the solutions submitted online work.

I went to about:preferences, and set "security.certerrors.mitm.auto_enable_enterprise_roots" to false, but "security.enterprise_roots.enabled" is set to true and locked; I can't change it.

First of all, I am not using Avast, AVG, Kapersky, etc. antivirus; I'm using Win 10's built-in security suite, so it's not my antivirus causing it.

To double check that, I opened the Registry and went to " HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\Firefox\" and "HKEY_CURRENT_USER\SOFTWARE\Policies\Mozilla\Firefox\", looking for a Mozilla\Firefox\Polices key, and neither one had any Mozilla keys.

I even checked the Autoconfig settings, and found no settings in the JS file that had anything to do with Enterpise Roots (I renamed the file temporarily to disable it), but I still can't disable security.enterprise_roots.enabled

I have no "Organization"; I'm an independent home user, so needless to say I'm concerned that Firefox is suddenly saying some organization is controlling my Firefox.

Win 10 Home Ver. 22H2 OS Build: 19045.3086 Windows Feature Experience Pack 1000.19041.1000.0

Antivirus/Firewall: Windows 10 Security

Firefox: 114.0.2 (64 bit)

After upgrading to v101, Firefox no longer recognizes my Self-signed wildcard SSL for *.local.dev.

Before you tell me not to use the .dev domain, I am aware that Google owns it and we're technically not supposed to do local development with the *.local.dev domain.

I have already tried the following: 1. Set network.stricttransportsecurity.preloadlist to FALSE, and everything was working perfectly fine before v101 2. imported the server.crt into Trusted Root Authorities in Windows, and also imported it in the Certificate manager in Firefox. 3. Tried other wildcard local domains like *.test.site, *.local.ddev and these don't work either.

I even tried following recent guides to issue a new certificate with openssl and SAN, and it still doesn't work.

Screenshot of wildcard SSL attached.

Can't log into router. Works with Chrome and Edge 192.168.2.1

Tried this says in the router's Admin page: Access setting page via https://router.asus.com:8443 * Please use port 1024-65535. With and without :80 and :433

Tried everything I can find on this site and Google. Has worked for many years.

I cannot access my Bank Account, the authenticity of the received data could not be verified.

I have contacted the Bank, and they are supposed to come back to me. Computer has been restarted and debugged and I have reset the router. The certificate is from COMODA RSA! VALID 13.01.23 - 02.02.24.

It has been suggested when I looked on one Site that I nofify yourselves of this matter.

Thanking you in anticipation! (I have to admit I am not cech savvy!) Janice

I have my Firefox Firefox Privacy & Security History settings set to 'Always Use Private Browsing Mode.' Yet every time I open Firefox and visit the History tab, 'Recently Closed Tabs' shows a history of the websites I've visited. How do I disable this feature?

Apparently my firefox updated yesterday ( aug 9 2022), it now shows I'm running 91.12.0esr. However it now says I can't use my old profile, stating: "Using an older version of Firefox can corrupt bookmarks and browsing history already saved to an existing Firefox profile..." So, how do i go about retrieving all of my passwords and get them into the new profile?