Showing questions tagged: Show all questions
  • Archived

Gmail

Hi. For some reason, I can no longer open Gmail through Firefox. I can open it on my phone, but not on my laptop. I can access other websites, just not Gmail. Looking… (read more)

Hi. For some reason, I can no longer open Gmail through Firefox. I can open it on my phone, but not on my laptop. I can access other websites, just not Gmail. Looking online, it was suggested that I look in the privacy and security settings. But I don't see anything there about unblocking specific sites. Perhaps coincidentally, I recently reloaded a newer version of McAfee onto my laptop, so wonder if there could be some interaction going on with that.

I would appreciate any suggestions you can provide. Thanks!

Mark Kersten

Asked by mkersten0 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved

Disconnection from my mozilla account everytime I load utube

Today I went to utube and couldn't watch anything. I noticed a new item in the bar at top of screen, it stated account has disconnected. I changed my password and went ba… (read more)

Today I went to utube and couldn't watch anything. I noticed a new item in the bar at top of screen, it stated account has disconnected. I changed my password and went back to utube and locked out again. I am running a full system scan just in case.

Image of account button.

Asked by ardy01 4 months ago

Answered by cor-el 4 months ago

private browsing: firefox stores cross site cookies

When I close a private browsing session and open it again, the given permissions for cross-site cookies are still there and Google remembers my last search results from … (read more)

When I close a private browsing session and open it again, the given permissions for cross-site cookies are still there and Google remembers my last search results from the last private session (in the suggestions below the search box)!?

Asked by mm12345 5 months ago

Last reply by mm12345 4 months ago

After update I can't use my saved passwords

After an update yesterday, I found out the password manager integrated in Firefox was completely empty. I tried to rename logins.json.corrupt into logins.json, I tried de… (read more)

After an update yesterday, I found out the password manager integrated in Firefox was completely empty. I tried to rename logins.json.corrupt into logins.json, I tried deactivating all the plugins and I also tried copying the file into a new Firefox profile but it got corrupted right away again. If I put in an old logins.json it works but unfortunately it's a saved file from about 3 years ago.... Any idea about how I could get my passwords back? How to "uncorrupt" the logins.json?

Thank you in advance.

Asked by Tarva 5 months ago

Last reply by Tarva 4 months ago

  • Solved
  • Archived

Can't unblock popup

Hi, I seem to having multiple problems with Firefox over the last few weeks... This problem is - I can't unblock popups. I have got popup blocking enabled, with a coupl… (read more)

Hi,

I seem to having multiple problems with Firefox over the last few weeks...

This problem is - I can't unblock popups. I have got popup blocking enabled, with a couple of Exceptions - it's been working fine until I wanted to use it today. I have tried turning off popup blocking, re-entering the exceptions - nothing is helping!!!

Does anyone know what to do?

Thanking you Pedro

Asked by PedroSMS 1 year ago

Answered by Terry 1 year ago

  • Archived

Logins spreadsheet created and saved to desktop automatically.

Logins.csv appeared on my desktop after powering on PC. I did not export password data, file just showed up. Is this normal? Related to an update? Should I be concerned a… (read more)

Logins.csv appeared on my desktop after powering on PC. I did not export password data, file just showed up. Is this normal? Related to an update? Should I be concerned about a data breach?

Asked by Lodato51 1 year ago

Last reply by cor-el 1 year ago

  • Archived

ProctorU message Your Monitor Count could not be found

Trying to use ProctorU with Firefox 104.0.2 on Windows 11 Home, and I am getting the following message : "Monitor Count : You may only use 1 monitor during you… (read more)

Trying to use ProctorU with Firefox 104.0.2 on Windows 11 Home, and I am getting the following message : "Monitor Count : You may only use 1 monitor during your exam. Your monitor count could not be found". I searched for possible fixes, and someone mentioned removing fingerprinters, and possibly also remove cookies and tracking content from Firefox enforcement. I removed all 3 and that did not help. I also tried clearing cookies and site data and also cached web content, this did not help. Is there some other setting in Firefox that might be preventing the detection of the monitor count? Any suggestions on how to fix this issue?

Asked by RAR 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

How to disable SafeSearch

Hi My government has enabled SafeSearch over our internet. we cant disable or turn it off. we had a solution to disable it by changing DNS in our browsers to CloudFlare.… (read more)

Hi My government has enabled SafeSearch over our internet. we cant disable or turn it off.

we had a solution to disable it by changing DNS in our browsers to CloudFlare. but unfortunately, it's not working anymore, so the SafeSearch is back online again...

now, how can we disable it?

Asked by A.R.B.N 1 year ago

Last reply by A.R.B.N 1 year ago

  • Archived

Warning: Potential Security Risk Ahead

Hello, One of my customers reported the following message when attempting to view an email in FF browser: “Warning: Potential Security Risk Ahead Firefox detected a pot… (read more)

Hello, One of my customers reported the following message when attempting to view an email in FF browser:

“Warning: Potential Security Risk Ahead

Firefox detected a potential security threat and did not continue to go.planmember.com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

What can you do about it?

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.”

Here's the link: https://pages.planmember.com/index.php/email/emailWebview?md_id=40957

We haven't seen any reports from IE, Chrome or Safari.

Any clues as to why?

Asked by AMenefee4 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

Where to write firefox autoconfg file if firefox is installed from Microsoft Store

I am using Mozilla Firefox on MS Windows 10. I want to add an autoconfig file to lock some preferences. As per this doc firefox.cfg and autoconfig.js need to be saved in … (read more)

I am using Mozilla Firefox on MS Windows 10. I want to add an autoconfig file to lock some preferences. As per this doc firefox.cfg and autoconfig.js need to be saved in the same directory where firefox is installed. https://support.mozilla.org/en-US/kb/customizing-firefox-using-autoconfig

I had downloaded firefox from the Microsoft store. Firefox is installed in the %programfiles%/WindowsApps folder, which is owned by 'trusted installer'. Because of this a normal user cannot write to this folder, not even with Admin access.

Is there a way to set auto config without changing folder permissions? Can I save the firefox.cfg and autoconfig.js somewhere else other than the install folder?

Asked by new_fox 4 months ago

Last reply by zeroknight 4 months ago

  • Archived

ad blocker

I have recently been denied access to CWTV programs because they say Firefox has an ad blocker. I have not checked the box to block pop up windows, and although I seem t… (read more)

I have recently been denied access to CWTV programs because they say Firefox has an ad blocker. I have not checked the box to block pop up windows, and although I seem to get most ads, sometimes pages full of them, at times, mostly on emails, there are empty spaces where an ad is supposed to be and I don't know how to disable any ad blocker because the only reference the Firefox settings has regarding ad blocking is the block pop up windows option, which I have not chosen. CWTV thinks the shield in front of the address box means I have an ad blocker, and they told me how to disable that, but I know that is the Firefox traffic blocker icon. not an ad blocker. So what do I need to do so I don't have any ads blocked?

Asked by maruss 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

how do i allow access to an external midi through firefox settings

I subscribe to a website called flat.io. It's a site where I can enter music notation and get playback through emulated instruments. I want to connect my Yamaha MX88 mus… (read more)

I subscribe to a website called flat.io. It's a site where I can enter music notation and get playback through emulated instruments.

I want to connect my Yamaha MX88 music keyboard directly to flat.io in order to have the site software record my music keyboard keystrokes instead of entering music notes by hand. flat.io tells that you are compatible, but I need to change settings to allow midi.

I hope you can help me. Thanks, Jim Whited

Asked by Jim Whited 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Firefox defeated by Bing

bold textAlthough I've set Firefox as my default browser & Settings shows that it is, Bing insists on popping in first. How can I stop Bing?bold text … (read more)

bold textAlthough I've set Firefox as my default browser & Settings shows that it is, Bing insists on popping in first. How can I stop Bing?bold text

Asked by jingram28 1 year ago

Last reply by Dropa 1 year ago

  • Archived

History and cookies not being cleared in FF 114 and 115

After updating to FF 114, I noticed that my history and cookies were no longer being cleared according to my settings. Also, a particular page is now being opened as a pi… (read more)

After updating to FF 114, I noticed that my history and cookies were no longer being cleared according to my settings. Also, a particular page is now being opened as a pinned tab.

I reverted to FF 113, hoping that this would be fixed in 115. Today I tried 115.0.3, and history is still not being cleared. I have again reverted to FF 113.

I am on Windows 10. My history settings are to use Custom settings and clear history when Firefox closes. Cookie settings are to delete cookies and site data when FF closes.

Is there any intention to fix, or is this some new behavior that I am stuck with? Also, is there a way to clear the pinned tab behavior?

Thanks.

Asked by wheelercsg-mozh 11 months ago

Last reply by willjoe24421 11 months ago

  • Archived

access to my banking

I cannot access the bill pay in my bank account. Why can't I access Bill Pay? How do I unblock without allowing access to unwanted ...? This is the message that posts:… (read more)

I cannot access the bill pay in my bank account.

Why can't I access Bill Pay? How do I unblock without allowing access to unwanted ...?

This is the message that posts:

___ You might have cookies blocked or cross-site tracking prevented. Depending on what browser you're using, check your settings for these terms:

   Block third party cookies
   Cookie tracking
   Cross-site tracking

Make sure cookies are not blocked and cross-site tracking is enabled. Follow any additional instructions in your browser once you have adjusted these settings. Copyright © Farmers National Bank 2022. All rights reserved.

Asked by bj.myer 1 year ago

Last reply by cor-el 1 year ago

  • Archived

want to make my Primary Password secure

I recently switched over to Firefox as my main browser in place of Chrome. What really won me over was the Primary Password feature, so that my saved passwords will be sa… (read more)

I recently switched over to Firefox as my main browser in place of Chrome. What really won me over was the Primary Password feature, so that my saved passwords will be safe. But I'm a little confused: When I open Firefox, the dialog box comes up asking me for my Primary Password. As soon as I type the first two characters of my password, the browser is totally unlocked. I can either type in the rest of my password at that point and press Enter, or I can just press the Cancel button. Either way it only needs the first two characters of my password to unlock Firefox. That doesn't seem very secure. Is there any way to set it to require my entire password?

Asked by Scott 1 year ago

Last reply by Scott 1 year ago

  • Archived

Manage pop up blocker exceptions.

I need to exempt a site from the pop up blocker process. When I go to Privacy & Settings/Manage Exceptions, there is no text box or other way for me to enter the sit… (read more)

I need to exempt a site from the pop up blocker process. When I go to Privacy & Settings/Manage Exceptions, there is no text box or other way for me to enter the site. Am I doing something wrong or do I need to change some other setting to allow exceptions?

Asked by dkhinrich 1 year ago

Last reply by sharishowalter 1 year ago