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Deleting cookies and cache

Currently on Firefox Version 85.0 (64-bit) using with Windows 10 Pro Until recently (before Firefox updated versions) my cookies, cache and history, were automatically de… (read more)

Currently on Firefox Version 85.0 (64-bit) using with Windows 10 Pro

Until recently (before Firefox updated versions) my cookies, cache and history, were automatically deleted on exit from Firefox with no problem. Now I can not delete them for some reason. Even when I try manually to "Clear Data" and also manually clear all History (all sub-menus checked to be cleared). When I restart and open an online newsletter, normally I have to sign in. I don NOT have passwords checked to be saved in FF options and never did. But now with the new version it just auto signs me into that website. I do NOT want my passwords saved/remembered, nor any of my other info, etc! It is really annoying and not secure if FF is now saving information we don't want it to! What is going on here? How do I resolve and get back the way I had it before the update? Please advise. Thanks in advance!

NOTE: I don't want to start from scratch by clearing out Firefox totally or messing with my profile. I have too much customization to start over from scratch. (That would be like asking somebody to reinstall Windows entirely when something minor goes haywire!)

Asked by msg_824 1 year ago

Answered by alt4mike 1 year ago

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credit card autofill

Running Firefox 84.0.2 Firefox for openSUSE I'm trying to find out how to add credit card autofill to firefox. Instructions on web say to go to Preferneces > Privacy … (read more)

Running Firefox 84.0.2 Firefox for openSUSE I'm trying to find out how to add credit card autofill to firefox. Instructions on web say to go to Preferneces > Privacy and Security > Forms and Autofill

There is no such option in Firefox 84 on linux

I am in NZ Is this option available outside of the US?

extensions.formautofill.creditCards.available extensions.formautofill.creditCards.enabled are set to true

How can I get this working?

Asked by farcus 1 year ago

Last reply by farcus 1 year ago

ProctorU message Your Monitor Count could not be found

Trying to use ProctorU with Firefox 104.0.2 on Windows 11 Home, and I am getting the following message : "Monitor Count : You may only use 1 monitor during your exam. Yo… (read more)

Trying to use ProctorU with Firefox 104.0.2 on Windows 11 Home, and I am getting the following message : "Monitor Count : You may only use 1 monitor during your exam. Your monitor count could not be found". I searched for possible fixes, and someone mentioned removing fingerprinters, and possibly also remove cookies and tracking content from Firefox enforcement. I removed all 3 and that did not help. I also tried clearing cookies and site data and also cached web content, this did not help. Is there some other setting in Firefox that might be preventing the detection of the monitor count? Any suggestions on how to fix this issue?

Asked by RAR 2 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

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Userid prompt - cannot delete suggestions

So, I accidentally clicked a link that takes me to a site I have never logged into. Firefox prompts me with 3 userids. One is more or less a throwaway, but two are for si… (read more)

So, I accidentally clicked a link that takes me to a site I have never logged into. Firefox prompts me with 3 userids. One is more or less a throwaway, but two are for sites I want to be secure.

I have disabled the form history in options. I have selected each item and tried either delete or shift-delete. None of these options work.

The site continues to present me with 3 userid options.

I hope this is not a major security threat since I am the only user on this computer and the site is one I have never visited, but it worries me nonetheless that I cannot remove the Firefox suggestions.

Asked by RemySecor 1 year ago

Last reply by RemySecor 1 year ago

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Firefox blocks my staging website which requires authentication

I have a staging site for my website which is protected (not visible to the public) and requires authentication with the username and password to be accessed. Firefox is … (read more)

I have a staging site for my website which is protected (not visible to the public) and requires authentication with the username and password to be accessed.

Firefox is blocking access with the authorisation window coming up empty again and again and again when I enter the credentials.

So - I have to use a different browser just to access this one site.

I have cleared the cookies and cache, removed the site from the browsing history - Firefox is still blocking the access.

how can I unblock it?

I use Windows 64 bits on my PC.

Asked by magicpowers888 1 year ago

Last reply by magicpowers888 1 year ago

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Secure connection failed and Firefox did not connect

Can anyone from firefox send me the instructions to get rid of this message. Secure connection failed and Firefox did not connect Please avoid sending links with tons of … (read more)

Can anyone from firefox send me the instructions to get rid of this message. Secure connection failed and Firefox did not connect

Please avoid sending links with tons of info to read because I don't have time to follow.

Many thanks Jorge

Asked by jagliano 1 year ago

Last reply by maisie27 1 year ago

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passwords recovery - from firefox to portable firefox

hello there i have the following problem the company i work for has unistalled remotely firefox from my laptop, and i do not have any way to re-install it back i have man… (read more)

hello there i have the following problem the company i work for has unistalled remotely firefox from my laptop, and i do not have any way to re-install it back i have managed in some way to obtain a copy of portable firefox on the same laptop since i was not informed about this process, i have not saved my password externally and unfortunately, i was not using a firefox profile

in few words: i do not have my passwords anymore

i have seen that in such folder: C:\Users\XXX\AppData\Roaming\Mozilla\Firefox

there are still saved three subfolders (one of them has the last modified date as 13th Sep, meaning today), therefore i think that my profile (and all relevant passwords) are still there somewhere

i would like to understand if and how i can import the passwords from the unistalled firefox in the portable firefox: i have already tried to copy those directories in: C:\Users\XXX\Desktop\FirefoxPortable\Data\profile

but no success, passwords are not importyed. please, i need help

thanks.

Asked by sefirothmorpheus 1 year ago

Answered by sefirothmorpheus 1 year ago

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I cannot see saved credit cards in Privacy & Security Firefox 99.01

I cannot see saved credit cards in Privacy & Security Firefox 99.01. I moved from a mac to Windows, and sync'd everything. I have no option to see saved credit cards… (read more)

I cannot see saved credit cards in Privacy & Security Firefox 99.01.

I moved from a mac to Windows, and sync'd everything. I have no option to see saved credit cards in Firefox Privacy & Security.

Please help?

Asked by Neil 7 months ago

Answered by Neil 6 months ago

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  • Archived

My Firefox profile is blocking GitHub.com!

Hello. Firefox prevents me from opening the following URL, citing Google Safe Browsing advisory: https://github.com/sandboxie-plus/Sandboxie/releases Google, however, de… (read more)

Hello.

Firefox prevents me from opening the following URL, citing Google Safe Browsing advisory:

https://github.com/sandboxie-plus/Sandboxie/releases

Google, however, denies having issued any recommendation to block.

I have noticed that the problem has something to do with my own profile. The problem doesn't appear under the following circumstances:

  • I start Firefox in troubleshooting mode
  • I start Firefox with a new profile

I tried manually disabling all my add-ons, but even with all of them disabled, I can still reproduce the problem.

Any idea what could be wrong with my setup?

Asked by Fleet Command 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Clear all data when logging out? Keep data on account and not on computer? "Nuke it" button?

I'm gettin' worried about some privacy issues and I'm not sure if the behaviour I want in a browser exists on Firefox. Right now I'm using Firefox, it remembers my sessio… (read more)

I'm gettin' worried about some privacy issues and I'm not sure if the behaviour I want in a browser exists on Firefox.

Right now I'm using Firefox, it remembers my session and the sites I'm logged in, doesn't remember history. I have my Firefox account connected, my bookmark toolbar open, and I use BitWarden to store my passwords.

When I sign-out of Firefox, it doesn't delete the bookmarks.

I actually stopped using the sync function because I thought it was secure to open my account on my phone, but when I log out of my account, all the bookmarks remain there, which kinda defeats the purpose.

Is there a way to have a sort of "nuke it" button?

I want to be able to store ALL my data (session, bookmarks, logins) behind ONE password, and have them disappear when I log out.

I'm just a regular user but I think it's weird that Firefox doesn't do this. It's as if my e-mails remained visible when I log out of my Outlook account.

Asked by nicoperror 1 year ago

Last reply by nicoperror 1 year ago

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SafeOpt emails

I browsed a clothing website for less than 5 minutes by typing in the address and not using any links. Shortly after I receive an email asking if I was still interested … (read more)

I browsed a clothing website for less than 5 minutes by typing in the address and not using any links. Shortly after I receive an email asking if I was still interested in what I was looking at. Does Firefox share my email address with websites I'm visiting? I believe the email is coming from SafeOpt, not the website I visited. I do have "do not track" options selected in Firefox.

Asked by linda641 1 year ago

Last reply by flynparker824 1 year ago

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Cannot turn off HTTPS

1 From Menu, I selected Settings 2 I then selected Privacy & Security 3 I Scroll down to HTTPS-Only Mode 4 I selected Don't enable HTTPS-Only Mode When I put in "ht… (read more)

1 From Menu, I selected Settings

2 I then selected Privacy & Security
3 I Scroll down to HTTPS-Only Mode 
4 I selected Don't enable HTTPS-Only Mode

When I put in "http://docs.imsidesign.com/projects/TurboCAD-2021/turbocad-2021-user-guide-publication/Customized-Programming/Parametric-Part-Script-Editing/ the address bar always changes to https...

I've tried restarting Firefox, I tried restarting my computer. nothing I've done will turnoff HTTPS mode

The address works fine in MS Edge.

I have Windows 10 Pro version 20H2 on a Dell 7750 purchased in Apr/2021.

I use TurboCAD 2021 Platinum. I'd like to use the TurboCAD online help with Firefox.

I contribute monthly to Mozilla.

Asked by RnDHenderson 11 months ago

Answered by jscher2000 - Support Volunteer 11 months ago

  • Solved

I am logged off FF, but passwords and addons are still showing

so firefox I am logged out, you can tell where it say "save and sync - sign in". but even though I am not signed in, my passwords and addons are still showing up. how to … (read more)

so firefox I am logged out, you can tell where it say "save and sync - sign in". but even though I am not signed in, my passwords and addons are still showing up.

how to fix this

thank you!!

Asked by Rick (Proton) 5 months ago

Answered by Rick (Proton) 5 months ago

  • Solved

Local domain brings up search results

When entering a local domain in the URL bar Firefox sends the request to a search engine instead of the DNS server. How can I stop this behaviour and switch back to how i… (read more)

When entering a local domain in the URL bar Firefox sends the request to a search engine instead of the DNS server. How can I stop this behaviour and switch back to how it was before?

Asked by menext 2 months ago

Answered by menext 2 months ago

  • Archived

"Your browser is being managed by your organization"

At the top of the about:preferences page, in a gray box, it says, "Your browser is being managed by your organization". Why? This is my home computer! How can I manage… (read more)

At the top of the about:preferences page, in a gray box, it says, "Your browser is being managed by your organization". Why? This is my home computer! How can I manage my own browser?

Asked by Heckle Spackle & Hyde 1 year ago

Last reply by saull28 1 year ago

  • Archived

Deleted certificate comes back undeleted

Version: 91.0.1 Settings--> Privacy and Security -->View Certificates-->Your certificates--> pick target cert to delete-->click ok on confirmation window -… (read more)

Version: 91.0.1 Settings--> Privacy and Security -->View Certificates-->Your certificates--> pick target cert to delete-->click ok on confirmation window --> click ok on Certificate manager window.

Restart FF, Settings--> Privacy and Security -->View Certificates-->Your certificates, the deleted cert is on the list again.

The same happens on that under Authorities.

Asked by wfchoi_us 1 year ago

Last reply by egbertst1 1 year ago

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  • Archived

AD Blocker Message

Firefox Browser uprated to 92.0 today. Previously whilst browsing Ad's were showing; today I have no Ad's displayed but have not enabled an Ad Blocker on Firefox. A site … (read more)

Firefox Browser uprated to 92.0 today. Previously whilst browsing Ad's were showing; today I have no Ad's displayed but have not enabled an Ad Blocker on Firefox. A site I use extensively cannot now be properly viewed; I get a message to turn off Ad Blocker. I have set Enhanced Tracking Protection to 'Off' but am still unable to obtain full functionality, I am using standard Firefox Privacy settings otherwise. I am able to browse the site properly using MS Edge. I have deliberately refrained from using any AD Blocking on my part so as to ensure the site in question can be properly viewed. The only Firefox extension being used is Kaspersky Protection; I get the turn off Ad Blocker message both when Kaspersky Protection is on or off.

Asked by ericbates 1 year ago

Answered by cor-el 1 year ago

  • Archived

Block on certain websites

I can't access certain websites when I attempt to leave feedback. I'm told to remove blocking. I clicked on the shield and turned off Enhanced Tracking Protection on th… (read more)

I can't access certain websites when I attempt to leave feedback. I'm told to remove blocking. I clicked on the shield and turned off Enhanced Tracking Protection on those sites. I also added the sites to the Exceptions list in Privacy & Security (Manage Exceptions). My Browser Privacy Settings are: Custom Choose which trackers and scripts to block. ✓Cookies: Cross-site Tracking Cookies ✓Tracking content: Only in Private Windows ✓Cryptominers ✓Fingerprinters

But I still can't access the sites.

Which settings do I need to change so I don't get blocked by the websites?

Asked by Denise 7 months ago

Last reply by Denise 7 months ago

  • Archived

Did Not Connect: Potential Security Issue

Cannot connect to www.imdb.com Firefox detected a potential security threat and did not continue to www.imdb.com because this web site requires a secure connection. www… (read more)

Cannot connect to www.imdb.com Firefox detected a potential security threat and did not continue to www.imdb.com because this web site requires a secure connection.

www.imdb.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

Seriously? Is this a joke?

There is nothing wrong with the site. It is well known and I have used it for years. Most recently as 5 days ago.

Please add an exception to this

Asked by pete_scott2 6 months ago

Last reply by pete_scott2 6 months ago