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Google

Why are there so many Google tools embedded in Firefox? Many of us don't trust Google at all, and in the current environment of increasing surveillance, it seems very str… (read more)

Why are there so many Google tools embedded in Firefox? Many of us don't trust Google at all, and in the current environment of increasing surveillance, it seems very strange to find many Google processes in Firefox.

Asked by john820 5 months ago

Last reply by Dropa 5 months ago

importing passwords firefox 105.0.1

Hello, I was having problems with one of my passwords not updating correctly in firefox 105.0.1 I exported all of the passwords into a csv file and then followed the … (read more)

Hello,

 I was having problems with one of my passwords not updating correctly in firefox 105.0.1   I exported all of the passwords into a csv file and then followed the steps outlined here in the forum to turn on import passwords from a file.  Then while trying to fix the password problem I removed all passwords/ids.  I clicked on the import from a file, selected the file I exported to but nothing happens.. No passwords, no id's. I thought maybe I wouldn't see it in the about:logins screen, so  I tested out three different sites from the export file and no luck on anything.  I was expecting a box to pop up telling me the import was successful or if I was sure I wanted to import all of these passwords but nothing, so even though I get the drop down to import I can't.  Has anyone experienced this problem before or any solutions.  

Thanks in advance

Asked by mlorkowski 5 months ago

Last reply by cor-el 5 months ago

Account recovery key

I tried to get a Account recovery key. When I enter the password it responds that it it is not correct. This is the password I have for my account. Why is this happeni… (read more)

I tried to get a Account recovery key. When I enter the password it responds that it it is not correct. This is the password I have for my account. Why is this happening?

Asked by Charli 5 months ago

Last reply by Moshe 1 day ago

  • Solved

How to get rid of Google login screen?

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I… (read more)

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I've done some internet search to find out how to get rid of it, but the only suggestion I get is to modify an option in a Google account. However, I do not have a Google account! How to get rid of this disturbing pop-up? I already use Adblock Plus and uBlock Origin, yet Google passes through them! Thank you in advance for any help you may provide.

Asked by Massimo 4 months ago

Answered by MarkWithC 4 months ago

I'm Getting "Use your Google Account to Sign in to..."

I've been getting a PopUp recently (upper right corner below bookmarks toolbar) titled "Sign in with Google" saying "Use your Google Account to Sign in to...". I've foll… (read more)

I've been getting a PopUp recently (upper right corner below bookmarks toolbar) titled "Sign in with Google" saying "Use your Google Account to Sign in to...". I've followed the instructions on the internet to access my Google account and turn off this security setting (Google Account sign-in prompts) and it still appears. This does not happen on other chromium browsers I regularly use.

Why does Firefox keep displaying this PopUp, and more importantly, how can I suppress this annoyance?

Thanks,

Firefox v107.0 (64-bit) - up to date Windows 10 Pro (fully updated) Running NordVPN.

Asked by Bill 4 months ago

Last reply by Bill 4 months ago

  • Solved

Still getting Newsletter Emails after unsubscribing

I have unsubscribed from all newsletter after receiving the first email but days later I'm still getting emails from Firefox (e.g. Superpower #4: See if your info has bee… (read more)

I have unsubscribed from all newsletter after receiving the first email but days later I'm still getting emails from Firefox (e.g. Superpower #4: See if your info has been leaked).

This is an incredibly bad user experience and to my knowledge illegal in the EU.

I'm probably still within that journey but the journey should terminate the moment I clicked unsubscribed.

Asked by jkl123 3 months ago

Answered by Chris 3 months ago

  • Solved

Unseperate regular browsing and private browsing.

In the past, when you opened up private browsing, it seamlessly integrated itself into your browser, being indistinguishable. At a glance, no one would know you were priv… (read more)

In the past, when you opened up private browsing, it seamlessly integrated itself into your browser, being indistinguishable. At a glance, no one would know you were private browsing; it blended in.

In a recent update, Mozilla did something unthinkable and made private browsing an isolated instance from Firefox. This, of course, results in a purple flare in the taskbar in front of the entire world that you are private browsing.

I don't understand who thought this was a good idea. I want to know how to undo this horrible change.

See the screenshot where you can't see any information on all my open Firefox windows, except for my private browsing window.

Asked by M_Negev 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

Downloads with Firefox are not virus checked after download (Windows Defender)

While doing some virus discovery tests with Windows Defender and other AV products I realized that with Firefox files are not scanned when download finishes. With Chrome … (read more)

While doing some virus discovery tests with Windows Defender and other AV products I realized that with Firefox files are not scanned when download finishes. With Chrome and Edge the Windows Defender immediately checks and blocks malicious files. Not so with Firefox. Then the file is only checked and blocked when opened.

After some research I found that in the past there was an Option `browser.download.manager.scanWhenDone` but this seems no longer available. Under Security software in about:support Windows Defender seems to be correctly set.

Is there a way to have files immediately checked by the AV after download in Firefox completes?

Asked by Pascal Mages 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Google sign-in pop-up persists after disabling

Hello Mozilla Support, Google sign-in pop-up persists after disabling it. I have searched the web for this solution, enacted them, but the problem persists even after I h… (read more)

Hello Mozilla Support, Google sign-in pop-up persists after disabling it. I have searched the web for this solution, enacted them, but the problem persists even after I have turned off the feature in my Google account. (See my attached images.) Some posts have commented that the problem persists in the Firefox browser, but not in other browsers. Thank you for support.

Asked by DJ Dirk 2 months ago

Last reply by timestreasures 1 month ago

Saved logins are all gone

I saved my login information for several accounts in the Firefox (desktop) built-in password manager. Then I got Firefox on my phone, found out passwords aren't protected… (read more)

I saved my login information for several accounts in the Firefox (desktop) built-in password manager. Then I got Firefox on my phone, found out passwords aren't protected as well on the mobile version, so I turned off sync then removed them from my phone. Later I turned sync back on thinking that it would just sync my tabs and, if it did do anything with passwords, it would copy my logins from my computer to my phone instead of removing them from my computer. That was yesterday, today I needed one of those passwords (randomly generated so I don't remember it) so I went to my saved logins on desktop and they were all gone. Is there any way to recover them?

Asked by Detroit_yeet 1 month ago

Last reply by Mich 1 month ago

Lost passwords and bookmarks

When Firefox automatically updated to 109.1 tonight, I lost all my saved passwords and bookmarks. The bookmarks aren't in a file under 'Restore' in 'Manage Bookmarks' (b… (read more)

When Firefox automatically updated to 109.1 tonight, I lost all my saved passwords and bookmarks. The bookmarks aren't in a file under 'Restore' in 'Manage Bookmarks' (but I had saved them so I got most of them back). But I can't get my passwords. What happened?

Asked by kenhirschkop 1 month ago

Last reply by Randy C. 14 hours ago

Security Keys with AppleID

Hi, I want to sign in to icloud with my appleId via https://www.icloud.com/ with my security keys YubiKey 5C NFC, but the page states that this browser does not support s… (read more)

Hi, I want to sign in to icloud with my appleId via https://www.icloud.com/ with my security keys YubiKey 5C NFC, but the page states that this browser does not support security keys. Every other service as Gmail or Facebook etc ... works perfectly and the security key pop-up will show up but not for icloud. I have hardened my Firefox with uBlocker and disallowed cookies. Can it be because of this? I attached screenshot. I am running Win10 with firefox 110.0 (64-bit). I have contacted apple support and they told me it is Firefox issue. Thanks for reply.

Asked by Longee 1 month ago

Last reply by Longee 3 weeks ago

I signed in to Firefox, not even knowing that I wasn't for the past year+ and I lost all my saved logins. There is no other profile saved that has them. How do I recover the old saved logins?

I signed in to Firefox, not even knowing that I wasn't for the past year+ and I lost all my saved logins. There is no other profile saved that has them. How do I recover … (read more)

I signed in to Firefox, not even knowing that I wasn't for the past year+ and I lost all my saved logins. There is no other profile saved that has them. How do I recover the old saved logins?

Asked by adam.kokesh 3 weeks ago

Last reply by adam.kokesh 3 weeks ago

I've used a website over 24,651 times, after this last update firefox is blocking it. It says "Connection Not Encrypted". It used to give me a choice to continue, but now it wont let me access it. How do I get around this?

I've used a website over 24,651 times, after this last update Firefox is blocking it. It says "Connection Not Encrypted, The website does not support encryption for the … (read more)

I've used a website over 24,651 times, after this last update Firefox is blocking it. It says "Connection Not Encrypted, The website does not support encryption for the page you are viewing".

It used to give me the choice to continue, but now it wont let me access it. How do I get around this?

Asked by dejfree 2 weeks ago

Last reply by Dropa 2 weeks ago

How to time interactions with firefox-settings-attachments.cdn.mozilla.net

My corporate network is being hammered by connections to firefox-settings-attachments.cdn.mozilla.net. When looking at the squid logs, I see the following: access.log:16… (read more)

My corporate network is being hammered by connections to firefox-settings-attachments.cdn.mozilla.net.

When looking at the squid logs, I see the following: access.log:1678216931.488 170104 1.2.3.155 TCP_TUNNEL/200 11400353 CONNECT firefox-settings-attachments.cdn.mozilla.net:443 - CARP/1.2.2.11 -

If I understand correctly, this connection is to download new files that pertain to security, cert revocation lists, blocklists, plus a bunch of non-security related stuff.

The question is, how do I make this file downloaded as small as possible while still keeping the security bits... (saw this page, and followed what I thought pertinent https://support.mozilla.org/en-US/kb/how-stop-firefox-making-automatic-connections) The second question is... can we change the download schedule of these downloads?

If you are asking why I am having network issues over 11 Mb, the answer is that all my clients go through a corporate proxy... We have many thousand devices and last time we choked the network with 80GB downloaded on a timeframe of 15 min.

Thanks much!

Fred

Asked by Freddog 1 week ago

This option is no longer available: Pause notifications until Firefox restarts

I hate seeing a notification every time I did a screen shot, and had to reset the option to block them every time I freshly opened the browser. Now, this option is no lo… (read more)

I hate seeing a notification every time I did a screen shot, and had to reset the option to block them every time I freshly opened the browser. Now, this option is no longer available: "Pause notifications until Firefox restarts. " Put it back, or better yet, get rid of the entire annoying useless 'feature' that causes this notification when screen shots are taken.

Asked by danbutterworth 6 days ago

  • Solved
  • Archived

Delete all cookies when Firefox closes except some specific ones

Using Firefox 68.12.0ESR. I know 78 is available, I just haven't had the time to test it yet. I delete cookies when I exit Firefox. I want to keep some for sites that I t… (read more)

Using Firefox 68.12.0ESR. I know 78 is available, I just haven't had the time to test it yet. I delete cookies when I exit Firefox. I want to keep some for sites that I trust, such as this site. I've added exceptions to Allow these trusted sites as documented on a thread somewhere else, but it doesn't work. All cookies are deleted.

Is it possible to keep cookies only for a select group of sites. eg. support.mozilla.com, tomshardware.com, mydigitallife.net, speedtest.net and so on.

Thank you.

Asked by TanyaC 2 years ago

Answered by cor-el 2 years ago