Firefox Support Forum

Secure Connection Failed

An error occurred during a connection to app. You are attempting to import a cert with the same issuer/serial as an existing cert, but that is not the same cert.

Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Mozilla's issue, as the Chrome is working perfect.

Certificate Dropa Sep 20, 2023, 8:55:35 AM

You don't indicate what or where this certificate is coming from for any forum user to know what is happening or why it's not being recognized by the browser.

I've been using Firefox for years, and I don't remember ever having a password, but it asked me for one when I set up a new Operating System. So it wanted my email addy, and I gave them the password for that addy. They wouldn't accept it. Then I created a new password, and now it shows too many dots for the password I created. I'm really confused now. Already they have sent me 8 different "Account Authorization Codes." I have no idea what is going on now, and I don't know if the password I created is the one that they now have because there is no "eye" to show me what they think that my password is. Like I said, they are showing too many dots, and there is no way for me to find out what they think my password is!

I checked the box in privacy settings to "Block new requests asking to allow notifications". But I am constantly asked by multiple web sites if I will allow them to send me notifications. I despise the very idea of push notifications and will never use them or allow them. If this option in settings does not work, then why is it there? Is there a way to make the browser impervious to push notification requests?

Hi Folks,

"Block pop-up windows" is enabled in Firefox, but I still get popups from www.smh.com.au Maybe you have time to investigate - a different type of popup needs blocking.

Sample page https://www.smh.com.au/politics/federal/inflation-tipped-to-fall-while-rent-costs-to-buck-trend-with-15-year-high-20230721-p5dqbj.html

Thanks

Firefox 119/120, one two different Mac computers. One will show login information under the about:login, giving me a about:logins#****************** path or profile. The other computer does not have any of that information when viewing about:logins.

Both machines assigned to same account with Sync being active, also an iPhone and iPad on the account. Three of the four devices show the information.

A refresh of Firefox did not resolve the path issue.

How do I correct something like this, getting it pointed to the correct location so I can edit and manage these logins?

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I've done some internet search to find out how to get rid of it, but the only suggestion I get is to modify an option in a Google account. However, I do not have a Google account! How to get rid of this disturbing pop-up? I already use Adblock Plus and uBlock Origin, yet Google passes through them! Thank you in advance for any help you may provide.

Hi,

right now, my problem is with this site eyerim.com. I am in Hungary, so when I type eyerim.com into the address bar, I get to eyerim.hu instead, with a Hungarian translation of the homepage.

But I did not ask for effing eyerim.hu, with its shitty or maybe non-shitty Hungarian translation. I want to see the original homepage, but if I type the eyerim.com address the hundredth time I still get eyerim.hu.

Now, to be clear, in this specific case I managed to get around the problem by typing eyerim.com/blog, and voilá. But I don't want to have to look for bypasses, I want Firefox to PREVENT any such automatic redirections. How can I do this?

Thanks

Hi,

I have come across an issue where the Enhanced Tracking Protection (ETP) feature has stopped working on every single website I visit.

Every website I visit, the ETP icon is greyed out and not detecting any trackers.

For instance, when visiting the independent website, the ETP icon usually glows blue to indicate there are trackers. However, now, it is just greyed out, which is incorrect.

So far, I have done the following troubleshooting steps to fix the issue, but I have had no success:

• Uninstalled and reinstalled Firefox
• Signed out and signed back in
• Disabled and removed all extensions
• Cleared cookies, cache, history, site settings, etc.
• Opened Firefox in Troubleshoot Mode (with extensions disabled)
• Deleted my profile/files and created a new one

I have also checked this article: https://support.mozilla.org/en-US/questions/1327504

Can someone please help me with this, as I have no idea what else to do to fix this issue?

I started Firefox from scratch with a new profile, and the ETP worked for a short period, but when I closed and restarted Firefox, it just stopped working on every single site - this keeps persisting.

Any help would be appreciated!

Multiple websites now requesting 2-factor authentication 2 and 3 times since last update.... Booking.com, my bank, Expedia, Sumup etc Is there something I need to change in security settings? Once I'm logged in once to these sites, they tend to remember the browser settings (me logging in basically) but since the latest update to Firefox last week, I am having to go through this process at least twice for several sites: once to log in and then again to take any actions once into my accounts... Thanks in advance UF

I use a VPN connection to access my workplace. This means that all my DNS queries MUST go through the company's VPN tunnel.

Firefox is deliberately blocking my work. The DNS over HTTPS "feature" does not work over this VPN connection.

In Firefox, there was previously the following setting: Preferences > General > Network Settings > Enable DNS over HTTPS

I REALLY NEED to have this setting restored right now.

Long time Firefox user on Linux. Password manager has never saved passwords, but I just lived with it. Recently, I tried setting a primary password, and now I can't log in to eBay, or Mozilla. On eBay, I type my user ID and the continue button is greyed out. On Mozilla, now I get "Local storage and cookies are required", but I DO have them turned on. I tried to change/set the Primary Password, and I get "Unable to change Primary Password". Is there a file protection/privilege problem? How can I track this down? Thanks, Jon

Hello. I cannot remove the suggestions that appear in the drop down address bar suggestions list. Shift-delete does not work. Changing the search settings in tools does not work. There is no three dots that appear next to the URL, or a pop up that shows up if I hover over the link. They are stubbornly embedded on that bar and refuse to leave.

The only thing that works is to delete all history, but I don't want to do that. There may be some solution where I micromanage site permissions on a site by site basis but that's way too much work, and should not have to do that.

The URLs on the list themselves are totally random. I cannot figure out how Firefox decided that THESE are the URLs to feature. I visited like once, in a long string of activity.

Anyway, my inability to perform a simple task like right-click-delete or demand that it "stop doing that" is making me claustrophobic.

Vers 115.0.2

Hello,

In my newsletter subscription options, I did NOT checked the "Firefox Account Tips" option but I keep receiving mail saying this : "You're receiving this email because [edited] @gmail.com has a Firefox account and is subscribed to Firefox Account Tips."

Could you please fix this issue so that I don't receive these mails anymore ?

Thank you in advance,

Mikael

Is there anyway to set a timeout on the Primary Password? It would be helpful if there was a time limit on how long passwords could be used before having to log in again. At the moment you have to close out of Firefox to lock it down again.

i forgot my password and I don't want to lose my data when I change my password. This would have been fine for me if I hadn't accidentally deleted the entire Roaming folder with the history cache and extensions, but what happened was this. Is there any way I can get the password without losing all the data?

I had to reinstall the Rakuten extension button recently and it wasn't working right. I'm pretty sure it has to with Firefox Private Browsing mode which I have temporarily disabled for now and the Rakuten button works fine.

I would really like to continue using Private Browsing mode for Security purposes. I know there's a workaround because I had it working before, I just can't remember what it is.  :)

Firefox recently started banking protection when it thinks I am accessing a bank Web site. Settings has no information about it. How can I exempt a particular site from banking protection?

Hi Firefox community, I don't want to store any account login data (also not usernames) on the shared PC that I'm using. In settings > passwords there is no entry, and under access data and passwords any options are deactivated. Although passwords are not stored, Firefox shows the user names/account names whenever I click such field. Where can I deactivate that user names/account names are stored and shown? Many Thanks in advance. Best wishes!