Showing questions tagged: Show all questions
  • Archived

Primary Email Was Deleted How Can I Change It?

I cannot add a secondary email or change my primary email without a code but my primary email was deleted by the company after my free trial ended. I’m still logged into… (read more)

I cannot add a secondary email or change my primary email without a code but my primary email was deleted by the company after my free trial ended.

I’m still logged into my account on the app but I had to delete and reinstall the desktop version because FireFox glitched and wouldn’t open.

I don’t know if the photo of the company saying my email no longer exists when I try to log in shows up, doing all of this on my phone.

Asked by mushroomgorl 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Somebody has control of my browser

My address line is red, and their is an icon which say: browser is under remote control, reason: DevTools. I am not sure how to fix this, or what to do about this. I do… (read more)

My address line is red, and their is an icon which say: browser is under remote control, reason: DevTools.

I am not sure how to fix this, or what to do about this. I do not know if I caused this myself. Please let me know if anybody can help.

Asked by LadyRedLight 2 years ago

Last reply by cor-el 2 years ago

  • Archived

clearing cookies on close

I have 98.0.2 running. I have selected delete cookies and site data on close, but for the past couple of weeks I have noticed that it is not clearing cookies. I am runnin… (read more)

I have 98.0.2 running. I have selected delete cookies and site data on close, but for the past couple of weeks I have noticed that it is not clearing cookies. I am running no add-ons and I am not running in private browsing. This has worked previously.

Asked by lilbobbyd 2 years ago

Last reply by lilbobbyd 2 years ago

  • Archived

Help keeps mentioning a "shield" to the left of the address bar. I don't see one. Why?

Help continuously mentions something about clicking a "shield" to the left of the address bar, yet my up to date Firefox shows no "shield" anywhere i can find. Has an upd… (read more)

Help continuously mentions something about clicking a "shield" to the left of the address bar, yet my up to date Firefox shows no "shield" anywhere i can find. Has an update obviated the need for it, and if so, do we have updated help files to reflect the new control for security, vpn and cookie usage?

Asked by MaxTrax 2 years ago

Last reply by Terry 2 years ago

  • Archived

Primary Password

I literally just created a Primary Password for my account. It worked fine a few times and now it is not working. It says it is incorrect.I saved it in my notes with all … (read more)

I literally just created a Primary Password for my account. It worked fine a few times and now it is not working. It says it is incorrect.I saved it in my notes with all of my other passwords before creating it, and even copying and pasting it does not work. I don't understand how it worked 5 minutes ago and now it does not. I don't want to reset it and lose all my saved passwords.

Asked by ShannonFoFannon 2 years ago

Last reply by cor-el 2 years ago

  • Archived

forgot password

on the security tab in my account profile it show the user name and password. however the password is not shown, it has a bunch of dots. I need to know what the password… (read more)

on the security tab in my account profile it show the user name and password. however the password is not shown, it has a bunch of dots. I need to know what the password is how can I have it shown by removing the dots. don't want to change password and lose all my other logins.

Asked by vany.wells 2 years ago

Last reply by vany.wells 2 years ago

  • Archived

Block on certain websites

I can't access certain websites when I attempt to leave feedback. I'm told to remove blocking. I clicked on the shield and turned off Enhanced Tracking Protection on th… (read more)

I can't access certain websites when I attempt to leave feedback. I'm told to remove blocking. I clicked on the shield and turned off Enhanced Tracking Protection on those sites. I also added the sites to the Exceptions list in Privacy & Security (Manage Exceptions). My Browser Privacy Settings are: Custom Choose which trackers and scripts to block. ✓Cookies: Cross-site Tracking Cookies ✓Tracking content: Only in Private Windows ✓Cryptominers ✓Fingerprinters

But I still can't access the sites.

Which settings do I need to change so I don't get blocked by the websites?

Asked by Denise 2 years ago

Last reply by Denise 2 years ago

  • Solved
  • Archived

Future restrictions for TLS 1.0 and TLS 1.1

Hello I'm referencing the topic where TLS 1.0 and 1.1 support was removed but rolled back to accommodate some government agencies / sites and support for COVID-19 data h… (read more)

Hello I'm referencing the topic where TLS 1.0 and 1.1 support was removed but rolled back to accommodate some government agencies / sites and support for COVID-19 data

https://support.mozilla.org/en-US/questions/1290040#:~:text=Mozilla%20and%20other%20browser%20makers,and%20performance%20of%20Internet%20connections.

Quoted answer "Right, support for TLS 1.0 and TLS 1.1 has been removed few months ago, but we reverted the change for an undetermined amount of time to better enable access to critical government sites sharing COVID19 information."

Since it was referenced as "undermined amount of time", is there anything currently on your roadmap/release schedule in regards to removing support again? I have some cutover decisions I need to make and knowing if ESR for example will remove this support in 2 months may effect the direction of those. If you have anything to share, i'd really appreciate it.

Regards,

-Chad

Asked by Chad 2 years ago

Answered by TyDraniu 2 years ago

  • Archived

Can't login to Firefox account, don't have a two-step authentication app configured for the account, can’t find recovery codes and don’t have a logged-in device

I cannot access my primary Firefox account, don't have a two-step authentication app configured for the account, can't find recovery codes, and don't have a logged-in dev… (read more)

I cannot access my primary Firefox account, don't have a two-step authentication app configured for the account, can't find recovery codes, and don't have a logged-in device. In addition, I subscribe to premium services linked to the affected Firefox account, so I'm now unable to access them as well. To ask this question, I created a new Firefox account.

What should I do now? It seems I'm stuck paying for services I can no longer access. I can't even cancel the premium services since I can't access the affected Firefox account. How can I contact Mozilla Corp?

Asked by rtrimble41 2 years ago

Last reply by rtrimble41 2 years ago

  • Solved
  • Archived

Impossible to use an unusual port number in local URL

Hi all :) From a fresh Linux Debian Bullseye I try to connect to a local machine with Firefox (v97 64-bits) by its hostname (avahi server with default domain "local… (read more)

Hi all :)

From a fresh Linux Debian Bullseye I try to connect to a local machine with Firefox (v97 64-bits) by its hostname (avahi server with default domain "local") with the port 6180 bound to a remote web service port (61 is the distant machine IP and 80 is the forwarded port).

When I want to open this URL : http://bionic.local:6180/ FF displays "We can't find this site ... Unable to connect to server at bionic.local ... check your network connection and firewall"

BUT ping bionic.local works perfectly and resolve the good IP address from the Chromium navigator the same URL works without a problem, I can open the distant web site.

This workaround works : add a static resolution in the /etc/hosts file : 192.168.0.71 bionic bionic.local => so FF works in the expected way for now ! But as I said this a workaround and a bad solution.

I supposed too the port was blocked because I accessed an unusual port. So I tried this without success.

How the hell make that FF v97 allows me to use an unusual port ? Or is it bound to the domain "local" which is no more accepted by FF ?

Thank you in advance for your help. With adelphity, lnj

How to do

Asked by estebann 2 years ago

Answered by estebann 2 years ago

  • Archived

Private window breaches privacy - Unacceptable

I opened Private window in Firefox desktop browser for Mac, to login to gmail account. After few minutes of usage, I closed the Private window. When I opened a new Privat… (read more)

I opened Private window in Firefox desktop browser for Mac, to login to gmail account. After few minutes of usage, I closed the Private window. When I opened a new Private window the 2nd time and open gmail.com, I could see I am not signed out of the gmail account. This is breach of privacy and highly unacceptable.

Why is my account still logged in, even while using Private window? What if I was using this in a public computer? Utterly scared now of my privacy and security in using Firefox.

Asked by nousheen.n 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

I keep having to sign in when opening Google search page

and not only that, when I click on sign in - it shows me a work email address that I rarely use - not my Firefox account / main email. I have to click NEXT then change em… (read more)

and not only that, when I click on sign in - it shows me a work email address that I rarely use - not my Firefox account / main email. I have to click NEXT then change email address from the drop down menu. I followed the setting attached. but it's still does it. I close Google tab, then go back and im signed out again! It's extremely annoying. How on earth can I fix this?

My tech info: Macbook Air Mac OS 12.2.1


Rebecca

Asked by rebknell 2 years ago

Answered by jonzn4SUSE 2 years ago

  • Archived

czyszczenie historii przeglądania stron z wiersza poleceń jaką komendę użyć?

Dzień dobry jak mogę wyczyścić historię przeglądania z pozimu wiersza poleceń (CMD) dla przegladarki Firefox? chciałbym politykę utworzyć by uruchomić zadanie dla wszystk… (read more)

Dzień dobry jak mogę wyczyścić historię przeglądania z pozimu wiersza poleceń (CMD) dla przegladarki Firefox? chciałbym politykę utworzyć by uruchomić zadanie dla wszystkich komputerów czy jest taka możliwość?

pozdrawiam Marek Wojnarowski

Asked by wojnarowski.marek 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Cannot autofill Credit Card Info

Got sick and tired of having to enter payment card info every time, so I decided to RTFM and follow instructions. I worked my way thru all the instructions on found on t… (read more)

Got sick and tired of having to enter payment card info every time, so I decided to RTFM and follow instructions. I worked my way thru all the instructions on found on the forum pages, and was entering the information via about:config, and got to the popup where I was asked to confirm, and clicked the button, then clicked it harder, but nothing happened.

My guess is that my Firefox and/or my Leap15.3 installation has left some file permission read-only and Firefox is unable to save this bit of data, but I really don't want to run Firefox as root. I can say more, but I see there are more boxes to fill.

So, I included a screenshot of what I hope will be the useful part of my config file.

Asked by The Singer Man 2 years ago

Last reply by jonzn4SUSE 2 years ago

  • Solved
  • Archived

log ins

when i pull up a log in page firefox always wants to fill in my log in name. i went to the settings page and firefox says that i have no saved log ins. how do i clear m… (read more)

when i pull up a log in page firefox always wants to fill in my log in name. i went to the settings page and firefox says that i have no saved log ins. how do i clear my log in name or stop firefox from trying to fill it in for me.

Asked by KTMOTY1 2 years ago

Answered by Dropa 2 years ago