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website logins

firefox logs me into a particular site even though save passwords is turned off and none are listed as saved. this happens even after closing firefox and opening a new wi… (read more)

firefox logs me into a particular site even though save passwords is turned off and none are listed as saved. this happens even after closing firefox and opening a new window. i logged in last week to this site, and opened it today and its still logged in.

Asked by Gieto 12 hours ago

Last reply by cor-el 4 hours ago

Yahoo email will not allow sign in on Firefox

When trying to sign in to currently.att.yahoo.com via Firefox to access old Yahoo/pacbell email address, it creates an endless loop asking to create a new password, but w… (read more)

When trying to sign in to currently.att.yahoo.com via Firefox to access old Yahoo/pacbell email address, it creates an endless loop asking to create a new password, but will not allow sign in or access to email. ATT Customer service suggested signing in on ATT.COM via Chrome or Edge, which works just fine. Sign in does not work on Firefox ~ not sure what the problem is, or who is at fault... Anyone else have this problem?

Asked by rdelapp 8 hours ago

RealClearPolitics says "We've noticed you are blocking ads" when I'm not.

Realclearpolitics.com says I'm blocking ads. I've turned off all my add-ins and turned off Enhanced Tracking Protections for the site. The site is detecting something, bu… (read more)

Realclearpolitics.com says I'm blocking ads. I've turned off all my add-ins and turned off Enhanced Tracking Protections for the site. The site is detecting something, but, I don't know what.

I'm using Firefox on a MAC. It is the latest version (93.0 64 bit).

Can you help?

Asked by MikeT 19 hours ago

Last reply by cor-el 13 hours ago

Local Storage disabled

When working in Ancestry.com I am having a problem when I try to upload pictures. I get a banner across the top saying my Local Storage is disabled. I have deleted histor… (read more)

When working in Ancestry.com I am having a problem when I try to upload pictures. I get a banner across the top saying my Local Storage is disabled. I have deleted history and about everything it has said to try but to no avail. This just started about 2-3 weeks ago. Before that it has always worked correctly. Not sure it this was due to Microsoft 11 loaded, newer version of Firefox or something. It is causing me to have to go to Google Chrome which has other issues with screen prints which work much better in Firefox. How can his be fixed.

Asked by Pat Hawkins 14 hours ago

Last reply by cor-el 13 hours ago

FF 93 NOT Saving Passwords

Have just updated to a newer iMac which will run FF V93 (64 Bit) and having to manually insert each and every password and FF IS NOT Saving them even though it prompts me… (read more)

Have just updated to a newer iMac which will run FF V93 (64 Bit) and having to manually insert each and every password and FF IS NOT Saving them even though it prompts me to save them. All boxes are ticked in the Security section to Save them... WHAT am I missing here???? This is driving me nuts as I have spent hours and hours retracing my steps over and over again.

Asked by elmorr76 1 day ago

Last reply by cor-el 13 hours ago

  • Solved

I need Firefox to save a password on my home page

I need Firefox to save a password on my home page. I can't figure out how to get it to where it asks, "Do you want to save this password?" and I say, "Yes". I have tried … (read more)

I need Firefox to save a password on my home page. I can't figure out how to get it to where it asks, "Do you want to save this password?" and I say, "Yes". I have tried clearing my history (Can't find cookies).

Thanks for your help!

Asked by glemay777 17 hours ago

Answered by jscher2000 16 hours ago

Please unlock my account (valid email)

Hi, I have been using Firefox sync for many years now. I just got a new computer and when I tried to connect with my account, I received a message saying Firefox has lock… (read more)

Hi,

I have been using Firefox sync for many years now. I just got a new computer and when I tried to connect with my account, I received a message saying Firefox has locked my account.

Would you please fix this asap? I use your browser to work and not having my account back would force me to switch to Chromium, which I don't want to. Please note my account and my email address are both legit. Thanks

Asked by Ramen 4 days ago

Last reply by Ramen 20 hours ago

  • Solved

Enabling addons on per website basis

Hi, I found some discussion related (https://discourse.mozilla.org/t/disable-add-ons-on-specific-website/33693) but no solution yet. This is imho a big flaw in the privac… (read more)

Hi,

I found some discussion related (https://discourse.mozilla.org/t/disable-add-ons-on-specific-website/33693) but no solution yet.

This is imho a big flaw in the privacy of users.

There are trivial cases, for example if I use a YouTube downloader plugin, I obviously want it to monitor my browsing ONLY when I'm on youtube.com...

And there are some critical cases: when I browse my web banking, or when I go on some trading website, I don't want my financial operations to be at risk because of an add-on that is very useful everywhere but on those site.

However, I don't want to exclude all the add-ons for those website too, that would be just too much.

I think there's already a coding base in place, since you can disable each add-on when using private windows. This could be enhanced by having a system of whitelist/blacklist instead. And this feature would actually make more sense than using a private window.

Another way would be to have this feature on per container, instead of per website, than would work well too.

People have different activities, and some requires useful plugins, that are very specific. I mean Keepass's add-on (for example) is useful everywhere, but many add-ons are related to one activity at a time.

For example, if I'm a marketer and want to analyze website, I'll use add-ons for having stats on metadata or keywords or even real time reports from Alexa or from AliExpress, etc...

But when I'm reading my email, I'm not happy those add-ons can see my data.

That would be tedious to disable all those plugins every time I change activity, especially since we are productive humans so obviously we need to alternate those activities doing multitask all the time.

And the private window option is not flexible enough for that kind of multitasking, when containers are.

I hope this helps everyone understand clearly why I think my request is not only a real user need, but also currently a flaw in users privacy since most people will not trade the comfort of their add-ons for some privacy concern they don't always understand...

I know this is some kind of feature request more than ask for help, but https://qsurvey.mozilla.com/s3/FirefoxInput/ is out of service so I don't know where to address my concern here.

Thanks for helping me pushing this idea forward.

Asked by Stopi 2 weeks ago

Answered by Seburo 2 weeks ago

deletion of my firefox account with the username [email address] is needed as i no loger have access to it at all

good day Mozilla support how are you.s today i would like you.s to delet of my Firefox account with the username [email address] is needed as i no longer have access to i… (read more)

good day Mozilla support how are you.s today i would like you.s to delet of my Firefox account with the username [email address] is needed as i no longer have access to it at all and cannot delete from my side as i have lost access to it your assistance and help with this would be greatly appreciated and accepted

Asked by donovangregg 3 months ago

Last reply by Seburo 23 hours ago

  • Locked

deletion of firefox account with the email address [email address] as i have no longer got access to it

Good day Firefox support how are you.s today i would like delete my Firefox account with the email address [email address] i no longer have any access to it and the reco… (read more)

Good day Firefox support how are you.s today i would like delete my Firefox account with the email address [email address] i no longer have any access to it and the recovery codes tied to it

Asked by donovangregg 1 week ago

Last reply by Seburo 23 hours ago

  • Locked

deletion of firefox account with the email address [email address] needed as i have no longer got access to it

GOOD DAY MOZILLA FIREFOX SUPPORT HOW ARE YOU.S TODAY I WOULD LIKE YOUR HELP WITH DELETING MY FIREFOX ACCOUNT WITH THE EMAIL ADDRESS [email address] as i no longer have a… (read more)

GOOD DAY MOZILLA FIREFOX SUPPORT HOW ARE YOU.S TODAY I WOULD LIKE YOUR HELP WITH DELETING MY FIREFOX ACCOUNT WITH THE EMAIL ADDRESS [email address] as i no longer have access to it at all

Asked by donovangregg 1 day ago

Last reply by Seburo 23 hours ago

  • Solved

Ask to save logins and passwords for websites

The check box 'Ask to save logins and passwords for web sites' keeps unchecking itself. It used to work fine. Now, it doesn't. And consequently, the sub-item 'Autofill lo… (read more)

The check box 'Ask to save logins and passwords for web sites' keeps unchecking itself. It used to work fine. Now, it doesn't. And consequently, the sub-item 'Autofill logins and passwords' won't work either.

Every time I open the browser to login to a website that has the login details saved, nothing happens. I have to go into settings every time and re-check the main checkbox (i.e. 'Ask to save...') in order to also activate 'Autofill...'.

This is really frustrating and annoying. Why won't the box stay checked? Hope you can come up with an answer. Many thanks.

Asked by MM555 2 days ago

Answered by MM555 1 day ago

How to make exception for the Firefox sync?

I set my Firefox clear the cookies when it shut down. Every day I turn on my laptop, the Firefox sync is diconnected. So, I'd like to add the Firefox account as the exce… (read more)

I set my Firefox clear the cookies when it shut down. Every day I turn on my laptop, the Firefox sync is diconnected. So, I'd like to add the Firefox account as the exceptions, but I have no idea what the address is.

Asked by Zen 1 day ago

Last reply by cor-el 1 day ago

  • Solved

can't restore passwords or bookmarks

Please help recover my many passwords. Win7 had gotten corrupted; so I had a shop install Win10. In prep, I did a backup with the SW bundled with my USB Seagate BackupPlu… (read more)

Please help recover my many passwords. Win7 had gotten corrupted; so I had a shop install Win10.

In prep, I did a backup with the SW bundled with my USB Seagate BackupPlus. On the same drive, I did a backup with Win7's backup tool. I exported bookmarks.html and bookmarks.json to the drive being upgraded.

The shop saved & restored ONLY the tree under users/ ... and likely, not all of that. Searching what was restored yields no match for "appdata", "prefs.js", etc

Worse, the backups I took with the Win7 and Seagate tools also seem to lack the files needed to restore my many site passwords. I'm hoping you can tell me how to recover those passwords.

Asked by wdjohnson3 5 days ago

Answered by cor-el 5 days ago

Received email from mozilla could it be a phishing email?

Hi there I receive an email which claims to be from Firefox Monitor. Address is Firefox Monitor <breach-alerts@mozilla.com> Picture is attached I'm not sure this … (read more)

Hi there I receive an email which claims to be from Firefox Monitor. Address is Firefox Monitor <breach-alerts@mozilla.com>

Picture is attached

I'm not sure this is legitimate as I have tried to log on to Mozilla Support but it does not recognise my email address.

Could you investigate and feedback?

If it is legitimate can kindly provide details of course of action to be taken.

thank you

Asked by rmcdealmeida 1 day ago

Last reply by jscher2000 1 day ago

  • Solved

Saved Passwords do not work at truist.com (a bank)

When I go to Truist.com, my recently merged bank, it remembers my userid OK, but fills in the password field with about 200 random ASCII characters. I tried to delete an… (read more)

When I go to Truist.com, my recently merged bank, it remembers my userid OK, but fills in the password field with about 200 random ASCII characters. I tried to delete and re-establish the saved password, but Firefox either gets messes it up or more likely the web site messes it up. The result is that the true saved password in lost and the ASCII rubbish re-appears.

Work-around is to not let Firefox save the password for this site. It works A-OK with the other 150 or so passwords. Check out the screen shot attached.

Luv Firefox, even donate once in a while.

Thank you,

 Jim Court  [  jimcourt1@gmail.com  ]

Asked by jimcourt11 2 days ago

Answered by cor-el 2 days ago