Firefox Community Forum

We use a privacy technology vendor named OneTrust to power much of our privacy infrastructure.

This morning, two websites reported Firefox users are encountering site functionality problems when trying to exercise their privacy rights, such as opting out of sharing data and targeted advertising. My team investigated and was able to reproduce the reported bug.

We discovered the cause of the bug is that Firefox's Privacy Enhanced Mode is by default blocking two domains from our privacy vendor OneTrust which are critical to the functioning of our CMP (Consent Management Platform): - cookielaw.org - onetrust.com

These two domains are used solely for the essential services needed to run our privacy software. They're not used for marketing, sales, or advertising. Blocking them not only causes site functionality issues it keeps our users from being able to exercise their privacy rights.

I've attached two screenshots here showing the network calls and domains.

Can Mozilla please quickly review this bug and remove these two domains from the blocklist powering Privacy Enhanced Mode?

I wanted to view my full history but that option doesn't show. Using V130.0 464bit Under Privacy and Security I'm showing "Remember History" and the only other thing listed is to "Clear History". No option to view history. Any ideas?

Hi,

Recently, I have noticed that when using Firefox, if I try to view an embedded YouTube video on sites that I visit regularly, instead of the embedded video playing, I now get a message on the video window that says, "Sign-in to confirm you are not a Bot. However, there is no option to 'sign-in', so I am not able to view the video. (screenshot attached)''

I did a little testing and discovered 2 things which I thought were noteworthy:

1) If I turned-off my VPN (Norton), then the embedded video plays in Firefox without any issues.

2) If I access the same site within the Chrome browser then the embedded video play regardless of whether I have the VPN service On or Off.

Strange, but true !!

I cannot find any Firefox Settings that address this issue.

Any clues?

Thanks.

I am on endeavourOS (linux). Whenever I try to upload images for a profile picture to sites like youtube or X, the image becomes corrupted and doesn't upload correctly. It did this with whatsapp too and I had to use a separate app for it. Other posts said that disabling "privacy.resistFingerprinting" would fix it, but it's already disabled.

Attached below are an example of this bug and the contents of this image when viewed on a text editor.

I am trying to add a password to the password manager for a specific URL like https://example.com/page. However after I save the password it save it to the address https://example.com and removes /page. Is there a way to change this?

Why are we still deluding ourselves that Firefox is a competitor to Chrome, when it's really Google's weapon against competition itself?

Mozilla is not a rights activist. It's a Surveillance Valley theatre group renting its brand names, spyware and lobbying capacity to Google on pain of death. The whole idea that Firefox is a last bastion of light in the fight against monopoly is a joke. But we're so neck-deep in monopoly that all we have left is that delusional fantasy.

I hope this reaches the core of Firefox.

I want to create a list of allowed web sites in settings/cookies&data/manage exceptions, but it seems I have to enter each site MANUALLY. I would like to do this more quickly and easily by just selecting sites in the "manage cookies" list and designating them as exceptions. Or is there already some other way to do this that I haven't found? Also, after I have made exceptions for all my important sites, by whatever means, can I assume that I can press "delete all" in the "manage cookies" list and the allowed sites will not have cookies removed? What happens to exceptions if I select "delete cookies and site data when Firefox is closed?" If there is no way to make exceptions other than manually, I respectively request that some convenient method be added to the program. Thanks for any response.

Hello. I bought the Williamston Inn. The old website was at Squarespace. I hired a new company to create a new website. I thought everything was going to seamlessly transfer...LOL. I then canceled and transferred hosting to GoDaddy. I have an issue only with Firefox where it says SEC Certificate Revoked. I am somewhat tech savvy, but this has me stumped. I have cleared cookies, history, cache and even asked both the Logo House and GoDaddy for ideas. Please help.

Ever since updating to the current version of Firefox (112.0 64-bit, according to the settings), every time I close the browser, I'm logged out of every single service I'd been logged into. This was not an issue with previous versions of the browser, and old forum posts on the subject don't seem to contain correct, up-to-date information. Is there some setting I'm missing, that I need to update?

Hi,

I have today logged in to a specific webpage on my energy providers website and find that Firefox does NOT display the option to open a chat which is clearly displayed in the Chrome Browser (Screenshots attached).

I have navigated to "Settings/Privacy & Security", scrolled down to "Permissions" and can confirm that the "Block pop-up windows" option is NOT enabled.

I am obviously missing a setting somewhere, can anyone advise?

Thanks

In about:config I have set "geo.enabled" to false. -> www.google.com still displays the content in my language, darn.

I went went back to about:config and marked "only show modified preferences" -> to my surprise not only "geo.enabled 1" was displayed but also "permissions.default.geo 2" (though I never touched that one - so I thought they must be linked somehow)

I was curious and reverted "permissions.default.geo" back to default -> now it is set to "0" -> but "geo.enable" is still on "false" (so I am not sure anymore if they are really linked together - which doesnt make sense to me)

Now I don't know if I should leave "permissions.default.geo" on "2" how I found it, or on "0" which is the default. That's why I come here to ask:

==> What are the three states of "permissions.default.geo [0/1/2]" doing and how is it interacting with "geo.enable"?

Today I went to utube and couldn't watch anything. I noticed a new item in the bar at top of screen, it stated account has disconnected. I changed my password and went back to utube and locked out again. I am running a full system scan just in case.

Image of account button.

Hi,

I seem to having multiple problems with Firefox over the last few weeks...

This problem is - I can't unblock popups. I have got popup blocking enabled, with a couple of Exceptions - it's been working fine until I wanted to use it today. I have tried turning off popup blocking, re-entering the exceptions - nothing is helping!!!

Does anyone know what to do?

Thanking you Pedro

Hi, when I log into my bank I give my account number and then a password. I have told firefox not to remember my password but it is remembering the bank account number which automatically pops up when I am on the banks log in page. How do I stop this? Also when I signed up for this firefox help it asked for an email address and all my email addresses poped up for me to chose from. I didn't like this either. Appreciate any help. If these features can't be turned off whats the last version I can use that won't do this? cheers Neil

I have an account at Walmart.com. After the last time I placed an order, something changed. Now, just for simply going to their online site to browse, the page immediately rolls over to a login page. I cannot access the site simply to shop at all, without Walmart forcing me to sign in. This is annoying enough that I am considering canceling my Walmart account and shopping with other retailers. There is plenty of competition out there. This does not happen (as far as I know) with Chrome or edge, the browsers that do not prefer to use.

Hello, Q1: Is there a way to prevent Google search engine from accessing and sharing the city I live in via my IP address?

Q2: Can I block my IP address from Amazon, Google and other shareware/spyware garbage AND still access and use the internet?

At the bottom of a Google search result page I can read the city I live in based on my IP address. I would rather not have this shared as I search for products in different stores. I am signed into Google.

When I ran the "Privacy tab" in Firefox the Google search results still showed the city I live in.

I use a VPN, three security extensions("No-Script, Privacy-Badger & FaceBook Container) and Mozilla Firefox set at the "Strict" Browser Privacy level.

Thank you for reviewing these questions, Oliver

Dear,

I need to recover my Mozilla (Firefox) account on my computer after this latter crashed. Unfortunately, apparently I don't have the good password. Probably I used an automatically generated password which I don't remember.

I still have my account connected on my Android smartphone, but I can't access the account details (no way to recover my password or change through this device?!), and I can't export my bookmarks. Also, apparently all my identifiers and passwords were not synced on my smartphone :-( Hence somewhere all my precious information are available, but stupidly enough I can't access it anymore and resetting the password warns me that I might (is it even a certainty or a possibility?) lose everything. It seems that I cannot even produce a revovery key (to reset pwd without losing data as mentioned in the Help pages) as I can't connect on a desktop browser anymore (but well on my Android version). I am lost and just stupidly blocked - this is SO frustrating, I initially thought it would be a good idea to put everything in Mozilla - well...

Is there ANY way to actually recover my account without losing data on my desktop Firefox, given I still have access to the email account associated to the Mozilla account (and to the original emails from the creation of my accounts) and I still have access to my Firefox account on the Android app but this one doesn't seem to allow to do anything interesting in my case??

Thanks a lot!

I have changed Firefox's settings to both Delete cookies and site data when Firefox is closed and to Clear history when Firefox is closes. But after making these changes Firefox is still holding onto my browsing history.

My Firefox has gotten so buggy lately I can't use it. I'm writing from Edge. THere are numerous issues. The sign in process got messed up a couple months ago. IT asks for email address, then doesn't provide password screen option, takes forever to send email, and then sometimes repeats itself. Tabs crash and clicks fail to work randomly. Out of desperation I reset my Firefox password and that seemed to help temporarily, but not enough. So what's happened and how to fix??? Thanks.