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You Tube TV location access problem

You Tube TV wants to have access to my location. I have blocked this option, but now need to unblock for You Tube TV if I want to continue using their service. How do I d… (read more)

You Tube TV wants to have access to my location. I have blocked this option, but now need to unblock for You Tube TV if I want to continue using their service. How do I do this? Thank you.

Asked by read1math 7 hours ago

primary password

Hello, I opened my browser and i put in my primary password which is xxxxxxxxxxx or xxxxxxxxxx and 5 seconds later they both dont work i dont know what happend but i need… (read more)

Hello, I opened my browser and i put in my primary password which is xxxxxxxxxxx or xxxxxxxxxx and 5 seconds later they both dont work i dont know what happend but i need help

Asked by swifty zora 11 hours ago

Last reply by Terry 9 hours ago

  • Solved

Gmail 2-Step Identification Issues

I have 2-Step verification on Gmail. When I go to log in I get this: Insert your security Key into the USB. I cancel out of it and get this: Your phone can’t locate your … (read more)

I have 2-Step verification on Gmail. When I go to log in I get this: Insert your security Key into the USB. I cancel out of it and get this: Your phone can’t locate your device. Move your phone closer to the device where you’re signing in, and then try again. I "Try another way" and I try to get a "one-time security code" and it forwards me to a website where the cycle begins again. If I try "Auto-recovery" it sends me to google. I can access Gmail on the same machine via Chrome, but would rather not. I can also get it on Firefox on my phone.

I did recently turn on two-step and it asked if I wanted a key, and I thought it might mean Google Authentication, I think it meant a USB key.

Any thoughts? I rather not give up Firefox.

Asked by Eric166 4 months ago

Answered by cor-el 4 months ago

window.addEventListener('storage' ...) not Firing When "Clear Data" Button Used from "Settings | Privacy and Security"

In JavaScript I did addEventListener('storage', ...), and it's working fine as long as I use localStorage.setItem(), .removeItem(), or .clear(). However, when I use the "… (read more)

In JavaScript I did addEventListener('storage', ...), and it's working fine as long as I use localStorage.setItem(), .removeItem(), or .clear(). However, when I use the "Clear Data..." button under "Settings | Privacy and Security" it seems the event does not fire. I noticed that in Chrome the corresponding settings option to clear all data does fire the storage listener, and this is the behavior I'm looking for.

Thanks.

Asked by matt.miller 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Version 105.0.1 Pop-Up blocker is not respecting exception list

I have tried removing the site, adding back, troubleshooting mode, etc. I have added it with both http and https, nothing works. The only thing that works is to turn the … (read more)

I have tried removing the site, adding back, troubleshooting mode, etc. I have added it with both http and https, nothing works. The only thing that works is to turn the pop up blocker off but I dont want to do that.

This worked before, but now it does not work correctly.

Bug issue?

Asked by rikko1964 1 day ago

Last reply by cor-el 1 day ago

TLS Handshake and separate error messages on two diferent sites I visit regularly

Hello, In the last week, I have noticed an error message on a site that I usually log onto, and am unable to do so which looks like this: Secure Connection Failed An err… (read more)

Hello,

In the last week, I have noticed an error message on a site that I usually log onto, and am unable to do so which looks like this: Secure Connection Failed An error occurred during a connection to www.plus.net. PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the web site owners to inform them of this problem. I have contacted the web site owners, and they have said it is my browser as the site is working correctly.

The second issue is that I am able to log onto my gumtree homepage, but unable to access my account due to the following: I have checked my Firefox browser and it is running the latest version 105.0.1 I have noted that on the bottom left of the page when trying to access my messages or manage my ads the following is happening but times out after 15 seconds: Unable to perform tls handshake to sa.gumtree

Gumtree have said this is a browser issue, so that is why I am contacting you for assistance.

I look forward to hearing from you, at your earliest convenience.

Best regards, Arvin Kumar

Asked by arvink007 1 day ago

I forgot my login

Hello! Could you help me, please? I forgot my main email name that i used for firefox account. How can i restore it? I tried 2 my emails and both of them is empty, no tab… (read more)

Hello! Could you help me, please? I forgot my main email name that i used for firefox account. How can i restore it? I tried 2 my emails and both of them is empty, no tabs, no apps, no bookmarks.

Asked by mafusail1692 1 day ago

Last reply by mafusail1692 1 day ago

msn.com has a security policy called HTTP Strict Transport Security (HSTS)

I'm getting this on most of my websites that i try to access from Firefox. MSN, google links from searches almost making this browser unusable. It says i cannot by pass s… (read more)

I'm getting this on most of my websites that i try to access from Firefox. MSN, google links from searches almost making this browser unusable. It says i cannot by pass security. IT may have blocks from my company as well. It works on edge and chrome so why not firefox?

Asked by thornelad 2 days ago

Last reply by TyDraniu 1 day ago

Firefox History

Hello - Is there a way to see all History (browsing and anything else you accessed via FF) since it was last cleared? When I click on 'History -> Manage' I get a wind… (read more)

Hello -

Is there a way to see all History (browsing and anything else you accessed via FF) since it was last cleared?

When I click on 'History -> Manage' I get a window called Library and can only see Today, Yesterday and Last 7 Days. Is that it? I am certainly no computer expert-- still using Win 7 which does everything I need. But I am going on my observations; and from the last 30 min reading people's issues wth accessing history, it seems that Firefox has gone backweards in this area. As there used to be a way to access 'All History'

Chrome has an excellent History setup - it retains all history since it was last cleared, and which I have often used to my great delight. Could go back many months.

Can FF only access the last 7 days of History?

Thanks

PS, I tried clicking on Share Data for this post but it says it cannot access it. Then I tried clicking on the link that it suggested but I went to it and not only lost all my typing (this is the second attempt) but I don't have a fault as that page may suggest. My FF, which is the lastest one, seems to be working normally, it's just the limited History I have an issue with. And the reason for this Post. Thanks

Asked by steelwheels7 2 days ago

ProctorU message Your Monitor Count could not be found

Trying to use ProctorU with Firefox 104.0.2 on Windows 11 Home, and I am getting the following message : "Monitor Count : You may only use 1 monitor during your exam. Yo… (read more)

Trying to use ProctorU with Firefox 104.0.2 on Windows 11 Home, and I am getting the following message : "Monitor Count : You may only use 1 monitor during your exam. Your monitor count could not be found". I searched for possible fixes, and someone mentioned removing fingerprinters, and possibly also remove cookies and tracking content from Firefox enforcement. I removed all 3 and that did not help. I also tried clearing cookies and site data and also cached web content, this did not help. Is there some other setting in Firefox that might be preventing the detection of the monitor count? Any suggestions on how to fix this issue?

Asked by RAR 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Firefox deletes all cookies on exit - but I want to leave specific cookies saved

Hi, I have set Firefox to delete every cookie when I exit. However some websites use cookies for dark mode. My question is this : can I make it so Firefox continues to de… (read more)

Hi,

I have set Firefox to delete every cookie when I exit. However some websites use cookies for dark mode. My question is this : can I make it so Firefox continues to delete every cookie but save only some specific cookies For exemple, linkedin uses a dozen of cookies and two of them are used to store value for dark mode. Can i save only those two ?

Thanks in advance

Asked by racelking 2 days ago

Last reply by cor-el 2 days ago

Firefox opted me into studies?

I typically opt-out of crash-reporting and privacy invasive features yet when I checked my settings: "Allow Firefox to send technical and interaction data to Mozilla" was… (read more)

I typically opt-out of crash-reporting and privacy invasive features yet when I checked my settings:

"Allow Firefox to send technical and interaction data to Mozilla" was enabled along with "Allow Firefox to install and run studies".

Did I overlook on installation or was I opted-in by a Firefox update?

Asked by jackBower 2 days ago

Last reply by cor-el 2 days ago

browser.privacy.newtabpage.activity-stream.improvesearch.handoffToAwesomebar not working

I have set the regular browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar to false. That works but setting "browser.privacy.newtabpage.activity-stream.i… (read more)

I have set the regular browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar to false. That works but setting "browser.privacy.newtabpage.activity-stream.improvesearch.handoffToAwesomebar to false does not work.

Asked by markpe38 2 days ago

Last reply by Dropa 2 days ago

Autoplay Exceptions

Autoplay "allow" and "block" work fine as universal settings. But exceptions are not available: I can enter a website address, but there is no way to make it an exception… (read more)

Autoplay "allow" and "block" work fine as universal settings. But exceptions are not available: I can enter a website address, but there is no way to make it an exception. There is no "Allow" button or "Save" button.

Asked by alexander4612 2 days ago

Last reply by cor-el 2 days ago

Autofill passwords

My ability to access saved passwords on regular sites I visit is lost each time I turn my laptop off. This means each time I log onto Mozilla I have to reset Privacy. Thi… (read more)

My ability to access saved passwords on regular sites I visit is lost each time I turn my laptop off. This means each time I log onto Mozilla I have to reset Privacy. This does not happen on Microsoft Edge. As I would really like to use Mozilla I would like to sort it out.

regards, Andrew

Asked by aygeebee70 3 days ago

Last reply by cor-el 3 days ago

Ticket was closed - censorship?

Feels like heavy censorship this was closed right away shortly after creating the thread... https://support.mozilla.org/en-US/questions/1390467 Why was this closed? Why w… (read more)

Feels like heavy censorship this was closed right away shortly after creating the thread... https://support.mozilla.org/en-US/questions/1390467

Why was this closed? Why would Dropa recommend private browsing mode / incognito mode? This mode has nothing to do with being private, google safe browsing, do i have to say more? Google and privacy don't fit !!! Besides, there are SO MANY youtube videos where people explain why incognito mode IS NOT private, so to be honest that is a really lame response to what i have said in the original post.

Asked by Firefox_Beginner 3 days ago

Last reply by cor-el 3 days ago