Firefox Community Forum

hej, you write oh dear, no print is possible :-((( but you write to me, that I have win10... but it is a new machine with win 11...and firefox does not work, i cant se my mails?!?!!?

I have an Arch Linux installation with Plasma desktop. Software is always kept up-to-date. Sometime recently, Mozilla apps, Firefox nor Thunderbird, will no longer print, neither to pdf nor to network printer. These always worked before. Now, if even "print preview" is invoked, the dialog opens as a blank sub window with only the word "Print" in upper right, and at left center is "Preparing Preview with rotating time delay wheel, which never resolves. All other apps, including other browsers and mail handlers, will print without issue. I've tried the obvious checks with no success. Where could be the problem? Is there a helper app shared by Firefox and Thunderbird that could be the issue? The only potential remedy I have not yet tried is complete removal of both Firefox and Thunderbird, as that would cause re-configuration issues for both. It's necessary to press <ESC> to terminate the print window when it fails to respond. Screenshot attached...

Hello there,

I'm a relatively new adopter of Firefox so please bear with me.

First off let me say that my Brother Printer is working fine. Word documents as well as non-PDF documents print correctly and cleanly from 3rd party applications as well as Firefox. That is until I open up a PDF document and attempt to print it and see: "Printer in an error state." Clearing out the print cue and or restarting the printer, does nothing to resolve this issue.

See attached image from the printer cue.

Digging into my system (Windows 11) everything appears fine, drivers are up-2-date, and all other applications that can use the printer do so without issue. Briefly re-installing Chrome, I'm able to print the PDF without issue. Which strongly suggests that this is an issue native to the Firefox browser. Odds are if I'm seeing this issue, loads of other users are as well.

Looking forward to your replies.... Thank you in advance for your time and consideration.

-Kevin

'Running ver 137 and now cannot print to my system default printer. Tried the Troubleshoot fix and same result - defaults to PDF. Is there any entry in about:config to ensure system printer is selected. I have checked all system settings and brother printer is the default.

I am tired of this bullshit.

So i was using the beta branch of the firefox and beta version stopped working with a site for some time. so i tried to come back to the stable version.

After i do that and fix my config. In every couple of hours there would be a notification window pop up with sound saying this

"firefox this profile was last used with a newer version of this application. Please create a new profile"

So i did create a new profile BUT i copy pasted my own configuration.UI stuff from my old settings from "About:config"

This notification STILL comes up FFS what do i need to do then?

HOW COME MY UI CONFIGURATION TRIGGERS THE DAMN NOTIFICATION?

I will not re-do my fckng UI configuration by hand.

I cannot access the Epson ET-2850 Drivers and Utilities Combo Package Installer since the time has expired.

I checked and the clock in my computer is accurate.

ftp.epson.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

Here is the route to the certificate: about:certificate?cert=MIIFEDCCA%2FigAwIBAgISA4W1Vp9Fp%2BtA4mzhlmbRpP2xMA0GCSqGSIb3DQEBCwUAMDMxCzAJBgNVBAYTAlVTMRYwFAYDVQQKEw1MZXQncyBFbmNyeXB0MQwwCgYDVQQDEwNSMTAwHhcNMjUwMjIyMDY0MDE5WhcNMjUwNTIzMDY0MDE4WjAgMR4wHAYDVQQDDBUqLnN1cHBvcnQubW96aWxsYS5vcmcwggEiMA0GCSqGSIb3DQEBAQUAA4IBDwAwggEKAoIBAQCc4CkVOprLysz1BgWXh3SJeVa4czz379edcy2xpHewMSZfVp984X4CRLInjdDPigwJ3L6x%2FZaQufbnQ1ZenXbdpuAWPyHO6Zf8WFCN910VxJ6bcSbUwz2AF75PKWkt9fS9JBEjWB7Pa8B%2BWkn2e9NvHGVY8NWW%2BhmDl0vB7tl4h4ETRrrtlAOoi8e%2F2DbVBdYesLe8QGSWv98uPRoioHXJptyIC9wCXCty6FTqrzhMmKsCJ%2B1i5Ry2%2BMgQsS3S4KQ5YccdACiWdwMU6zjqOXkv%2BZF8bcp0Q8g6xHRxEZ1YcEfNdr8CfUBLS978rVgo1fRI%2FvUMKVf6NoyMQCZ3ersBAgMBAAGjggIvMIICKzAOBgNVHQ8BAf8EBAMCBaAwHQYDVR0lBBYwFAYIKwYBBQUHAwEGCCsGAQUFBwMCMAwGA1UdEwEB%2FwQCMAAwHQYDVR0OBBYEFCUHMGlgTqJBxWMccLCv%2Bb7uqtGQMB8GA1UdIwQYMBaAFLu8w0el5LypxsOkcgwQjaI14cjoMFcGCCsGAQUFBwEBBEswSTAiBggrBgEFBQcwAYYWaHR0cDovL3IxMC5vLmxlbmNyLm9yZzAjBggrBgEFBQcwAoYXaHR0cDovL3IxMC5pLmxlbmNyLm9yZy8wNQYDVR0RBC4wLIIVKi5zdXBwb3J0Lm1vemlsbGEub3JnghNzdXBwb3J0Lm1vemlsbGEub3JnMBMGA1UdIAQMMAowCAYGZ4EMAQIBMIIBBQYKKwYBBAHWeQIEAgSB9gSB8wDxAHYAzPsPaoVxCWX%2BlZtTzumyfCLphVwNl422qX5UwP5MDbAAAAGVLJg8UgAABAMARzBFAiEA5aumMKrkIIgjT1ts%2B0XenIc2QZ9o5FM57slhpxzB%2Bh8CIFPwN7548LJvrOQqqX2Kj3V32mDHAoYUXgC%2FZKgf17p%2FAHcAE0rfGrWYQgl4DG%2FvTHqRpBa3I0nOWFdq367ap8Kr4CIAAAGVLJg9cAAABAMASDBGAiEAmBHF3Woo%2FWn4TTKmuSwhqfm4f46CrLNNIyO5inEeVgECIQDrR8uP%2BqKVGCVjZnW1IRA404Kw1g5vgkHXUDxUld9DqzANBgkqhkiG9w0BAQsFAAOCAQEAEGMyn%2Fzsu0btU7XHtYWf2hFRVU7H3BxSFIciQRiqVU2KEWao9C31goOsl3FLcvyGUghJZ2KklpKfDd%2Bu9uvysjEcIzZDQPYb3HMkfLrcDP7hMaZBTFmj6jnDng0POZg7Z1%2B3cdFu3ZTW39tpeq8e8hA%2Bgl4KSrAOW%2ByFBvYgU7KfOdtFj4mE6%2BV4HJTJHp1HOH8xp0p6nHQf9tSN6hpKRXPGAknZUdEfG0PDK0VK5Iil35qZiSmJoBD8PVJ7j4p4k2uzF0suXMlgT91KTTA1KTpq1lulanc%2BqrWKRwMlnTx4AnW%2BN%2B5VgXfBds%2BpWyPaOYWaDZT%2BEvFY1VMHby3%2FOA%3D%3D&cert=MIIFBTCCAu2gAwIBAgIQS6hSk%2FeaL6JzBkuoBI110DANBgkqhkiG9w0BAQsFADBPMQswCQYDVQQGEwJVUzEpMCcGA1UEChMgSW50ZXJuZXQgU2VjdXJpdHkgUmVzZWFyY2ggR3JvdXAxFTATBgNVBAMTDElTUkcgUm9vdCBYMTAeFw0yNDAzMTMwMDAwMDBaFw0yNzAzMTIyMzU5NTlaMDMxCzAJBgNVBAYTAlVTMRYwFAYDVQQKEw1MZXQncyBFbmNyeXB0MQwwCgYDVQQDEwNSMTAwggEiMA0GCSqGSIb3DQEBAQUAA4IBDwAwggEKAoIBAQDPV%2BXmxFQS7bRH%2FsknWHZGUCiMHT6I3wWd1bUYKb3dtVq%2F%2BvbOo76vACFLYlpaPAEvxVgD9on%2FjhFD68G14BQHlo9vH9fnuoE5CXVlt8KvGFs3Jijno%2FQHK20a%2F6tYvJWuQP%2Fpy1fEtVt%2FeA0YYbwX51TGu0mRzW4Y0YCF7qZlNrx06rxQTOr8IfM4FpOUurDTazgGzRYSespSdcitdrLCnF2YRVxvYXvGLe48E1KGAdlX5jgc3421H5KRmudKHMxFqHJV8LDmowfs%2FacbZp4%2FSItxhHFYyTr6717yW0QrPHTnj7JHwQdqzZq3DZb3EoEmUVQK7GH29%2FXi8orIlQ2NAgMBAAGjgfgwgfUwDgYDVR0PAQH%2FBAQDAgGGMB0GA1UdJQQWMBQGCCsGAQUFBwMCBggrBgEFBQcDATASBgNVHRMBAf8ECDAGAQH%2FAgEAMB0GA1UdDgQWBBS7vMNHpeS8qcbDpHIMEI2iNeHI6DAfBgNVHSMEGDAWgBR5tFnme7bl5AFzgAiIyBpY9umbbjAyBggrBgEFBQcBAQQmMCQwIgYIKwYBBQUHMAKGFmh0dHA6Ly94MS5pLmxlbmNyLm9yZy8wEwYDVR0gBAwwCjAIBgZngQwBAgEwJwYDVR0fBCAwHjAcoBqgGIYWaHR0cDovL3gxLmMubGVuY3Iub3JnLzANBgkqhkiG9w0BAQsFAAOCAgEAkrHnQTfreZ2B5s3iJeE6IOmQRJWjgVzPw139vaBw1bGWKCIL0vIozwzn1OZDjCQiHcFCktEJr59L9MhwTyAWsVrdAfYf%2BB9haxQnsHKNY67u4s5Lzzfdu6PUzeetUK29v%2BPsPmI2cJkxp%2BiN3epi4hKu9ZzUPSwMqtCceb7qPVxEbpYxY1p91n5PJKBLBX9eb9LU6l8zSxPWV7bK3lG4XaMJgnT9x3ies7msFtpKK5bDtotij%2Fl0GaKeA97pb5uwD9KgWvaFXMIEt8jVTjLEvwRdvCn294GPDF08U8lAkIv7tghluaQh1QnlE4SEN4LOECj8dsIGJXpGUk3aU3KkJz9icKy%2BaUgA%2B2cP21uh6NcDIS3XyfaZQjmDQ993ChII8SXWupQZVBiIpcWO4RqZk3lr7Bz5MUCwzDIA359e57SSq5CCkY0N4B6Vulk7LktfwrdGNVI5BsC9qqxSwSKgRJeZ9wygIaehbHFHFhcBaMDKpiZlBHyzrsnnlFXCb5s8HKn5LsUgGvB24L7sGNZP2CX7dhHov%2BYhD%2BjozLW2p9W4959Bz2EiRmqDtmiXLnzqTpXbI%2BsuyCsohKRg6Un0RC47%2BcpiVwHiXZAW%2Bcn8eiNIjqbVgXLxKPpdzvvtTnOPlC7SQZSYmdunr3Bf9b77AiC%2FZidstK36dRILKz7OA54%3D&cert=MIIFazCCA1OgAwIBAgIRAIIQz7DSQONZRGPgu2OCiwAwDQYJKoZIhvcNAQELBQAwTzELMAkGA1UEBhMCVVMxKTAnBgNVBAoTIEludGVybmV0IFNlY3VyaXR5IFJlc2VhcmNoIEdyb3VwMRUwEwYDVQQDEwxJU1JHIFJvb3QgWDEwHhcNMTUwNjA0MTEwNDM4WhcNMzUwNjA0MTEwNDM4WjBPMQswCQYDVQQGEwJVUzEpMCcGA1UEChMgSW50ZXJuZXQgU2VjdXJpdHkgUmVzZWFyY2ggR3JvdXAxFTATBgNVBAMTDElTUkcgUm9vdCBYMTCCAiIwDQYJKoZIhvcNAQEBBQADggIPADCCAgoCggIBAK3oJHP0FDfzm54rVygch77ct984kIxuPOZXoHj3dcKi%2FvVqbvYATyjb3miGbESTtrFj%2FRQSa78f0uoxmyF%2B0TM8ukj13Xnfs7j%2FEvEhmkvBioZxaUpmZmyPfjxwv60pIgbz5MDmgK7iS4%2B3mX6UA5%2FTR5d8mUgjU%2Bg4rk8Kb4Mu0UlXjIB0ttov0DiNewNwIRt18jA8%2Bo%2Bu3dpjq%2BsWT8KOEUt%2Bzwvo%2F7V3LvSye0rgTBIlDHCNAymg4VMk7BPZ7hm%2FELNKjD%2BJo2FR3qyHB5T0Y3HsLuJvW5iB4YlcNHlsdu87kGJ55tukmi8mxdAQ4Q7e2RCOFvu396j3x%2BUCB5iPNgiV5%2BI3lg02dZ77DnKxHZu8A%2FlJBdiB3QW0KtZB6awBdpUKD9jf1b0SHzUvKBds0pjBqAlkd25HN7rOrFleaJ1%2FctaJxQZBKT5ZPt0m9STJEadao0xAH0ahmbWnOlFuhjuefXKnEgV4We0%2BUXgVCwOPjdAvBbI%2Be0ocS3MFEvzG6uBQE3xDk3SzynTnjh8BCNAw1FtxNrQHusEwMFxIt4I7mKZ9YIqioymCzLq9gwQbooMDQaHWBfEbwrbwqHyGO0aoSCqI3Haadr8faqU9GY%2FrOPNk3sgrDQoo%2F%2Ffb4hVC1CLQJ13hef4Y53CIrU7m2Ys6xt0nUW7%2FvGT1M0NPAgMBAAGjQjBAMA4GA1UdDwEB%2FwQEAwIBBjAPBgNVHRMBAf8EBTADAQH%2FMB0GA1UdDgQWBBR5tFnme7bl5AFzgAiIyBpY9umbbjANBgkqhkiG9w0BAQsFAAOCAgEAVR9YqbyyqFDQDLHYGmkgJykIrGF1XIpu%2BILlaS%2FV9lZLubhzEFnTIZd%2B50xx%2B7LSYK05qAvqFyFWhfFQDlnrzuBZ6brJFe%2BGnY%2BEgPbk6ZGQ3BebYhtF8GaV0nxvwuo77x%2FPy9auJ%2FGpsMiu%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my laptop wont let me play Roblox on it it says i need to download the app i click that so it does downloads but it say an error on it and it is not the internet connection. please help i want to play so please write back.

Hey all, I'm hoping someone can help me. I have found no answers online to date.

I cannot print from the Firefox browser. When I click the print button, my printer spits out a blank page.

I can print from any other browser, Word, Excel, PDF files, anything except for Firefox. This may not be as much of an issue if Firefox wasn't my primary browser, so when I start doing work on it and find I need to print something at the end, it's a problem.

My printer software is up-to-date, I tried resetting the printing preference to default (assuming I did this correctly), and I even uninstalled and re-installed Firefox (which was a disaster). None of this helped.

Is there one of you who may be able to provide me with the help I need?

I appreciate your effort greatly.

When I print an email to PDF the default folder destination is stuck on this one non existent folder. I can change the destination, but the next time I do this the default has reverted. I save a lot of emails this way & this new development is not only costing me time but is aggravating as can be. Before this situation developed the defalt destination would be the last folder I saved to. That is what I want to get back to. Anyone have a suggestion?