Showing questions tagged:

Problem printing after version update

HI, I updated recently the Firefox installation on my Mac to 139.0.1. I noticed that I can no longer print from certain websites using Firefox. One example is from Alaska… (read more)

HI,

I updated recently the Firefox installation on my Mac to 139.0.1. I noticed that I can no longer print from certain websites using Firefox. One example is from Alaskair, where I tried to print a ticket and it was just sitting there trying. I had no problem printing the same with Safari.

Is this a known problem? Any suggestion (other than just give up on Firefox and use Safari) for what to do about this?

Every time I update Firefox, new bugs cause annoying problems. That's why I usually not updating for a long time.

Thanks.

Archived 6 153

Firefox not obeying printer settings

when printing a page from Firefox,, normal default printer settings is "fit to page" which is fine for 99% of time But,, when i switch to scale 100%, this setting is i… (read more)

when printing a page from Firefox,, normal default printer settings is "fit to page" which is fine for 99% of time But,, when i switch to scale 100%, this setting is ignored and the page prints still with the "fit to page"

Switching to use "Edge" as browser and doing the exact same print,,,, printout scales to 100% and is perfect

Took me while to isolate this problem and all attempts at firefox settings etc have no effect The issue is re-producible on multiple computers and multiple printers

Please advise otherwise i will have to continue to use MsEdge for this one task Rick L

Archived 1 151

Firefox unable to Print a PDF

Hello there, I'm a relatively new adopter of Firefox so please bear with me. First off let me say that my Brother Printer is working fine. Word documents as well as non-P… (read more)

Hello there,

I'm a relatively new adopter of Firefox so please bear with me.

First off let me say that my Brother Printer is working fine. Word documents as well as non-PDF documents print correctly and cleanly from 3rd party applications as well as Firefox. That is until I open up a PDF document and attempt to print it and see: "Printer in an error state." Clearing out the print cue and or restarting the printer, does nothing to resolve this issue.

See attached image from the printer cue.

Digging into my system (Windows 11) everything appears fine, drivers are up-2-date, and all other applications that can use the printer do so without issue. Briefly re-installing Chrome, I'm able to print the PDF without issue. Which strongly suggests that this is an issue native to the Firefox browser. Odds are if I'm seeing this issue, loads of other users are as well.

Looking forward to your replies.... Thank you in advance for your time and consideration.

-Kevin

Archived 4 150

Printing Etsy shipping labels

I have two shops on Etsy. From what I understand, I cannot access them both from the same browser, so I have Google Chrome for one and Firefox for the other. However, I h… (read more)

I have two shops on Etsy. From what I understand, I cannot access them both from the same browser, so I have Google Chrome for one and Firefox for the other. However, I have had a lot of trouble printing invoices and shipping labels from Etsy. When I hit print in Etsy, the invoices and labels are sent to Word and then there is some corruption. Yesterday, the shipping label was too small and the top portion was filled with Chinese language and not English. The rest of the label was in English. Is there a reason why the forms will not print directly from Etsy in Firebox? Transferring the files to Word (this is done by Firefox) makes a process that should be quick and easy a pain in the neck. Can this be resolved or I am going to need to use another browser. Thanks. Karyn Burt

Archived 1 145

New Printing Problems

In the past I've been able to print pages generated from websites, such as ... https://www.bridgebum.com/short_suit_game_try.php I recently used a well know "cleaner" to… (read more)

In the past I've been able to print pages generated from websites, such as ... https://www.bridgebum.com/short_suit_game_try.php

I recently used a well know "cleaner" to remove broken links etc ... Since then I've been unable to print these generated pages. I can still print documents that I've created. mail etc so it's not the connection between my PC (Windows 10) and the printer (canon TR7560)

I've tried the troubleshooting ideas in FAQ. I've reinstalled (without uninstalling) Firefox but neither helped.

Cheers from sunny Sydney Australia

Archived 2 139

How to Adjust Page Settings

We print a report from an application, and the application allows the user the option to print the "title" of the report. Once the option to print the title is selected a… (read more)

We print a report from an application, and the application allows the user the option to print the "title" of the report. Once the option to print the title is selected and print report is executed, the report displays in the browser, which can then be printed to a printer. On one machine using Mozilla, everything works as it should, but on a second machine that we are starting to use, even though "print the title" is selected, the title does not appear on the final print output.

In other browsers I see a "page setup" option and that is where I can select "Title" and position where I want it to appear on printed output, and I suspect Firefox must have the same settings, but for the life of me, I can't seem to find it.

I've included the images of the various stages that we are trying to achieve with Firefox on the new machine.

Any assistance would be greatly appreciated.

Solved Archived 2 136

Print from Firefox.

I can't print anthing opened with Firefox. My printer is otherwise behaving perfectly normally. Is there something in Settings I have wrong, please?

Archived 1 134

Bank instructs custome must upgrade mozilla / firefox???

I can no longer press the print button after a bank transaction wanting a print saved copy the Bank tells me I MUST upgrade my Mozzilla / Firefox programs... I do that e… (read more)

I can no longer press the print button after a bank transaction wanting a print saved copy the Bank tells me I MUST upgrade my Mozzilla / Firefox programs... I do that every time YOU tell me and I press the button .. SO what else do I have to do>> As you may guess .. need some baby step help Please! Regards Jeanette

Archived 1 131

synchrony bank payment receipts only print page 1

When paying credit card accounts owned by Synchrony Bank (eg J C Penney, Care Credit), after making payment, displayed receipt is too long for one page, and critical data… (read more)

When paying credit card accounts owned by Synchrony Bank (eg J C Penney, Care Credit), after making payment, displayed receipt is too long for one page, and critical data spills over into what would be the second page. There is no site-provided Print control, and when I try to use the Print control on the toolbar, the print dialog opens up, displaying the correct number of pages (usually two, sometimes three), but displaying the image of the first page on each page. When I select pages 1 and 2 for printing, page 1 prints on all pages of the paper.

Synchrony Bank has been informed of this multiple times over the past year, and they refuse to look at the problem, saying it's "my browser." So is there any way to prove it's their problem, or can you put pressure on them to fix the problem? I am reduced to waiting for the email receipt to appear and print THAT (of course, I hold the web site open until it does), and for my last payment the email never appeared!

It wouldn't be so bad if they put the critical numbers at the top of the page, but they always have some art work and other constant content that takes up more than half the page (it also wastes ink, but that is a minor concern), as if they want to force users to print on legal paper.

I will submit the debugging information the next time I make a payment to one of these cards (the problem does not appear when printing any other web page, ONLY the payment receipt).

Open 1 129

Can't keep pinned tabs

Firefox will not longer close without also closing my pinned tabs which pretty much defeats the purpose of pinning tabs for later and makes it much harder to keep track o… (read more)

Firefox will not longer close without also closing my pinned tabs which pretty much defeats the purpose of pinning tabs for later and makes it much harder to keep track of things. I didn't notice the first time and lost my pinned tabs that had been there for months, I immediately put them back but now everytime I try exiting firefox it informs me i'm about to close however many tabs are open + the pinned tabs. Does anyone know how to solve the problem/what might be causing it.

Archived 2 127

Printing

Something has changed recently and I now cannot print any emails or anything from internet. My printer is working, has been verified.... probably a setting, but I am un… (read more)

Something has changed recently and I now cannot print any emails or anything from internet. My printer is working, has been verified.... probably a setting, but I am unable to find the problem

Open 1 127

Issue with printing online bill PDFs in Firefox

Hi everyone, I’m managing an online bill information website, and some users reported an issue when they try to download or print a PDF bill using Firefox. Sometimes the … (read more)

Hi everyone, I’m managing an online bill information website, and some users reported an issue when they try to download or print a PDF bill using Firefox. Sometimes the print preview doesn’t load, or the layout breaks, while it works normally on other browsers.

Is there any recommended Firefox setting, extension, or workaround to prevent this issue? Also, is there a specific print CSS or PDF format Firefox prefers to handle better?

If testing is required, this is an example page where users reported the problem: https://fescoebillcheck.pk/

Thanks in advance for any guidance.

Open 2 126

Printing from Bank

When printing history from my bank account there are transactions missing in between pages and extra bank pages. The bank of course says it's the browser. it does it on E… (read more)

When printing history from my bank account there are transactions missing in between pages and extra bank pages. The bank of course says it's the browser. it does it on Edge as well. Please help

Archived 2 121