Showing questions tagged: Show all questions
  • Solved

unable to print a google sheet document, download the document to a .pdf or e-mail the document

I'm not sure if this is a FireFox issue or a google glitch, but here goes. Please give me direction on how to correct the above mentioned problems. Thanks in advance for… (read more)

I'm not sure if this is a FireFox issue or a google glitch, but here goes. Please give me direction on how to correct the above mentioned problems.

Thanks in advance for your time.

 Mary

Asked by redmanfamily2 2 months ago

Answered by redmanfamily2 2 months ago

Defaults to PDF instead of system printer. Not what I want.

'Running ver 137 and now cannot print to my system default printer. Tried the Troubleshoot fix and same result - defaults to PDF. Is there any entry in about:config to … (read more)

'Running ver 137 and now cannot print to my system default printer. Tried the Troubleshoot fix and same result - defaults to PDF. Is there any entry in about:config to ensure system printer is selected. I have checked all system settings and brother printer is the default.

Asked by iancgribble 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

  • Locked

Firefox Printing - remove Header and Footer options missing

Hello, After Firefox removed about:config option from Beta and Nightly, can you tell me how to remove Header and Footer when I print documents? I don't want to include UR… (read more)

Hello, After Firefox removed about:config option from Beta and Nightly, can you tell me how to remove Header and Footer when I print documents? I don't want to include URL, dates, times etc. but a clean document or file?

Asked by DDimitrov 2 months ago

Last reply by jonzn4SUSE 2 months ago

Bold text won't print from webpages

Lately (for several weeks) I have been having trouble printing web pages with bold headings (Not Headers... Headings) in their pages. For example - recipes. The bold te… (read more)

Lately (for several weeks) I have been having trouble printing web pages with bold headings (Not Headers... Headings) in their pages. For example - recipes. The bold text which is usually also a larger font, is either missing completely, or just a series of dots.

It looks just fine in the print preview (I am on a mac, running High Sierra 10.13.6) and the problem exists whether I use the webpage print dialog or my operating system dialog.

I have tried both of my available printers and it happens on both printers, so it isn't a problem with my printers (I thought it might just be my old HP P1505)

I have also tried saving the page as a pdf through my print system dialog - the text problem exists there as well. If I use Safari (I prefer Firefox, but if this is going to continue, then I'll have to go back) everything is fine. (see the attached image - Firefox on the left, Safari on the right)

So there seems to be something in Firefox that has recently stopped allowing these fonts to make their way through from the screen into the print system.

Asked by dmcwade 2 weeks ago

Last reply by dmcwade 2 weeks ago

cannot connect to Epson printer driver since secure time has expired.

I cannot access the Epson ET-2850 Drivers and Utilities Combo Package Installer since the time has expired. I checked and the clock in my computer is accurate. ftp.e… (read more)

I cannot access the Epson ET-2850 Drivers and Utilities Combo Package Installer since the time has expired.

I checked and the clock in my computer is accurate.

ftp.epson.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

Here is the route to the certificate: about:certificate?cert=MIIFEDCCA%2FigAwIBAgISA4W1Vp9Fp%2BtA4mzhlmbRpP2xMA0GCSqGSIb3DQEBCwUAMDMxCzAJBgNVBAYTAlVTMRYwFAYDVQQKEw1MZXQncyBFbmNyeXB0MQwwCgYDVQQDEwNSMTAwHhcNMjUwMjIyMDY0MDE5WhcNMjUwNTIzMDY0MDE4WjAgMR4wHAYDVQQDDBUqLnN1cHBvcnQubW96aWxsYS5vcmcwggEiMA0GCSqGSIb3DQEBAQUAA4IBDwAwggEKAoIBAQCc4CkVOprLysz1BgWXh3SJeVa4czz379edcy2xpHewMSZfVp984X4CRLInjdDPigwJ3L6x%2FZaQufbnQ1ZenXbdpuAWPyHO6Zf8WFCN910VxJ6bcSbUwz2AF75PKWkt9fS9JBEjWB7Pa8B%2BWkn2e9NvHGVY8NWW%2BhmDl0vB7tl4h4ETRrrtlAOoi8e%2F2DbVBdYesLe8QGSWv98uPRoioHXJptyIC9wCXCty6FTqrzhMmKsCJ%2B1i5Ry2%2BMgQsS3S4KQ5YccdACiWdwMU6zjqOXkv%2BZF8bcp0Q8g6xHRxEZ1YcEfNdr8CfUBLS978rVgo1fRI%2FvUMKVf6NoyMQCZ3ersBAgMBAAGjggIvMIICKzAOBgNVHQ8BAf8EBAMCBaAwHQYDVR0lBBYwFAYIKwYBBQUHAwEGCCsGAQUFBwMCMAwGA1UdEwEB%2FwQCMAAwHQYDVR0OBBYEFCUHMGlgTqJBxWMccLCv%2Bb7uqtGQMB8GA1UdIwQYMBaAFLu8w0el5LypxsOkcgwQjaI14cjoMFcGCCsGAQUFBwEBBEswSTAiBggrBgEFBQcwAYYWaHR0cDovL3IxMC5vLmxlbmNyLm9yZzAjBggrBgEFBQcwAoYXaHR0cDovL3IxMC5pLmxlbmNyLm9yZy8wNQYDVR0RBC4wLIIVKi5zdXBwb3J0Lm1vemlsbGEub3JnghNzdXBwb3J0Lm1vemlsbGEub3JnMBMGA1UdIAQMMAowCAYGZ4EMAQIBMIIBBQYKKwYBBAHWeQIEAgSB9gSB8wDxAHYAzPsPaoVxCWX%2BlZtTzumyfCLphVwNl422qX5UwP5MDbAAAAGVLJg8UgAABAMARzBFAiEA5aumMKrkIIgjT1ts%2B0XenIc2QZ9o5FM57slhpxzB%2Bh8CIFPwN7548LJvrOQqqX2Kj3V32mDHAoYUXgC%2FZKgf17p%2FAHcAE0rfGrWYQgl4DG%2FvTHqRpBa3I0nOWFdq367ap8Kr4CIAAAGVLJg9cAAABAMASDBGAiEAmBHF3Woo%2FWn4TTKmuSwhqfm4f46CrLNNIyO5inEeVgECIQDrR8uP%2BqKVGCVjZnW1IRA404Kw1g5vgkHXUDxUld9DqzANBgkqhkiG9w0BAQsFAAOCAQEAEGMyn%2Fzsu0btU7XHtYWf2hFRVU7H3BxSFIciQRiqVU2KEWao9C31goOsl3FLcvyGUghJZ2KklpKfDd%2Bu9uvysjEcIzZDQPYb3HMkfLrcDP7hMaZBTFmj6jnDng0POZg7Z1%2B3cdFu3ZTW39tpeq8e8hA%2Bgl4KSrAOW%2ByFBvYgU7KfOdtFj4mE6%2BV4HJTJHp1HOH8xp0p6nHQf9tSN6hpKRXPGAknZUdEfG0PDK0VK5Iil35qZiSmJoBD8PVJ7j4p4k2uzF0suXMlgT91KTTA1KTpq1lulanc%2BqrWKRwMlnTx4AnW%2BN%2B5VgXfBds%2BpWyPaOYWaDZT%2BEvFY1VMHby3%2FOA%3D%3D&cert=MIIFBTCCAu2gAwIBAgIQS6hSk%2FeaL6JzBkuoBI110DANBgkqhkiG9w0BAQsFADBPMQswCQYDVQQGEwJVUzEpMCcGA1UEChMgSW50ZXJuZXQgU2VjdXJpdHkgUmVzZWFyY2ggR3JvdXAxFTATBgNVBAMTDElTUkcgUm9vdCBYMTAeFw0yNDAzMTMwMDAwMDBaFw0yNzAzMTIyMzU5NTlaMDMxCzAJBgNVBAYTAlVTMRYwFAYDVQQKEw1MZXQncyBFbmNyeXB0MQwwCgYDVQQDEwNSMTAwggEiMA0GCSqGSIb3DQEBAQUAA4IBDwAwggEKAoIBAQDPV%2BXmxFQS7bRH%2FsknWHZGUCiMHT6I3wWd1bUYKb3dtVq%2F%2BvbOo76vACFLYlpaPAEvxVgD9on%2FjhFD68G14BQHlo9vH9fnuoE5CXVlt8KvGFs3Jijno%2FQHK20a%2F6tYvJWuQP%2Fpy1fEtVt%2FeA0YYbwX51TGu0mRzW4Y0YCF7qZlNrx06rxQTOr8IfM4FpOUurDTazgGzRYSespSdcitdrLCnF2YRVxvYXvGLe48E1KGAdlX5jgc3421H5KRmudKHMxFqHJV8LDmowfs%2FacbZp4%2FSItxhHFYyTr6717yW0QrPHTnj7JHwQdqzZq3DZb3EoEmUVQK7GH29%2FXi8orIlQ2NAgMBAAGjgfgwgfUwDgYDVR0PAQH%2FBAQDAgGGMB0GA1UdJQQWMBQGCCsGAQUFBwMCBggrBgEFBQcDATASBgNVHRMBAf8ECDAGAQH%2FAgEAMB0GA1UdDgQWBBS7vMNHpeS8qcbDpHIMEI2iNeHI6DAfBgNVHSMEGDAWgBR5tFnme7bl5AFzgAiIyBpY9umbbjAyBggrBgEFBQcBAQQmMCQwIgYIKwYBBQUHMAKGFmh0dHA6Ly94MS5pLmxlbmNyLm9yZy8wEwYDVR0gBAwwCjAIBgZngQwBAgEwJwYDVR0fBCAwHjAcoBqgGIYWaHR0cDovL3gxLmMubGVuY3Iub3JnLzANBgkqhkiG9w0BAQsFAAOCAgEAkrHnQTfreZ2B5s3iJeE6IOmQRJWjgVzPw139vaBw1bGWKCIL0vIozwzn1OZDjCQiHcFCktEJr59L9MhwTyAWsVrdAfYf%2BB9haxQnsHKNY67u4s5Lzzfdu6PUzeetUK29v%2BPsPmI2cJkxp%2BiN3epi4hKu9ZzUPSwMqtCceb7qPVxEbpYxY1p91n5PJKBLBX9eb9LU6l8zSxPWV7bK3lG4XaMJgnT9x3ies7msFtpKK5bDtotij%2Fl0GaKeA97pb5uwD9KgWvaFXMIEt8jVTjLEvwRdvCn294GPDF08U8lAkIv7tghluaQh1QnlE4SEN4LOECj8dsIGJXpGUk3aU3KkJz9icKy%2BaUgA%2B2cP21uh6NcDIS3XyfaZQjmDQ993ChII8SXWupQZVBiIpcWO4RqZk3lr7Bz5MUCwzDIA359e57SSq5CCkY0N4B6Vulk7LktfwrdGNVI5BsC9qqxSwSKgRJeZ9wygIaehbHFHFhcBaMDKpiZlBHyzrsnnlFXCb5s8HKn5LsUgGvB24L7sGNZP2CX7dhHov%2BYhD%2BjozLW2p9W4959Bz2EiRmqDtmiXLnzqTpXbI%2BsuyCsohKRg6Un0RC47%2BcpiVwHiXZAW%2Bcn8eiNIjqbVgXLxKPpdzvvtTnOPlC7SQZSYmdunr3Bf9b77AiC%2FZidstK36dRILKz7OA54%3D&cert=MIIFazCCA1OgAwIBAgIRAIIQz7DSQONZRGPgu2OCiwAwDQYJKoZIhvcNAQELBQAwTzELMAkGA1UEBhMCVVMxKTAnBgNVBAoTIEludGVybmV0IFNlY3VyaXR5IFJlc2VhcmNoIEdyb3VwMRUwEwYDVQQDEwxJU1JHIFJvb3QgWDEwHhcNMTUwNjA0MTEwNDM4WhcNMzUwNjA0MTEwNDM4WjBPMQswCQYDVQQGEwJVUzEpMCcGA1UEChMgSW50ZXJuZXQgU2VjdXJpdHkgUmVzZWFyY2ggR3JvdXAxFTATBgNVBAMTDElTUkcgUm9vdCBYMTCCAiIwDQYJKoZIhvcNAQEBBQADggIPADCCAgoCggIBAK3oJHP0FDfzm54rVygch77ct984kIxuPOZXoHj3dcKi%2FvVqbvYATyjb3miGbESTtrFj%2FRQSa78f0uoxmyF%2B0TM8ukj13Xnfs7j%2FEvEhmkvBioZxaUpmZmyPfjxwv60pIgbz5MDmgK7iS4%2B3mX6UA5%2FTR5d8mUgjU%2Bg4rk8Kb4Mu0UlXjIB0ttov0DiNewNwIRt18jA8%2Bo%2Bu3dpjq%2BsWT8KOEUt%2Bzwvo%2F7V3LvSye0rgTBIlDHCNAymg4VMk7BPZ7hm%2FELNKjD%2BJo2FR3qyHB5T0Y3HsLuJvW5iB4YlcNHlsdu87kGJ55tukmi8mxdAQ4Q7e2RCOFvu396j3x%2BUCB5iPNgiV5%2BI3lg02dZ77DnKxHZu8A%2FlJBdiB3QW0KtZB6awBdpUKD9jf1b0SHzUvKBds0pjBqAlkd25HN7rOrFleaJ1%2FctaJxQZBKT5ZPt0m9STJEadao0xAH0ahmbWnOlFuhjuefXKnEgV4We0%2BUXgVCwOPjdAvBbI%2Be0ocS3MFEvzG6uBQE3xDk3SzynTnjh8BCNAw1FtxNrQHusEwMFxIt4I7mKZ9YIqioymCzLq9gwQbooMDQaHWBfEbwrbwqHyGO0aoSCqI3Haadr8faqU9GY%2FrOPNk3sgrDQoo%2F%2Ffb4hVC1CLQJ13hef4Y53CIrU7m2Ys6xt0nUW7%2FvGT1M0NPAgMBAAGjQjBAMA4GA1UdDwEB%2FwQEAwIBBjAPBgNVHRMBAf8EBTADAQH%2FMB0GA1UdDgQWBBR5tFnme7bl5AFzgAiIyBpY9umbbjANBgkqhkiG9w0BAQsFAAOCAgEAVR9YqbyyqFDQDLHYGmkgJykIrGF1XIpu%2BILlaS%2FV9lZLubhzEFnTIZd%2B50xx%2B7LSYK05qAvqFyFWhfFQDlnrzuBZ6brJFe%2BGnY%2BEgPbk6ZGQ3BebYhtF8GaV0nxvwuo77x%2FPy9auJ%2FGpsMiu%2FX1%2BmvoiBOv%2F2X%2FqkSsisRcOj%2FKKNFtY2PwByVS5uCbMiogziUwthDyC3%2B6WVwW6LLv3xLfHTjuCvjHIInNzktHCgKQ5ORAzI4JMPJ%2BGslWYHb4phowim57iaztXOoJwTdwJx4nLCgdNbOhdjsnvzqvHu7UrTkXWStAmzOVyyghqpZXjFaH3pO3JLF%2Bl%2B%2F%2BsKAIuvtd7u%2BNxe5AW0wdeRlN8NwdCjNPElpzVmbUq4JUagEiuTDkHzsxHpFKVK7q4%2B63SM1N95R1NbdWhscdCb%2BZAJzVcoyi3B43njTOQ5yOf%2B1CceWxG1bQVs5ZufpsMljq4Ui0%2F1lvh%2BwjChP4kqKOJ2qxq4RgqsahDYVvTH9w7jXbyLeiNdd8XM2w9U%2Ft7y0Ff%2F9yi0GE44Za4rF2LN9d11TPAmRGunUHBcnWEvgJBQl9nJEiU0Zsnvgc%2FubhPgXRR4Xq37Z0j4r7g1SgEEzwxA57demyPxgcYxn%2FeR44%2FKJ4EBs%2BlVDR3veyJm%2BkXQ99b21%2F%2Bjh5Xos1AnX5iItreGCc%3D

Asked by Randall Morse 4 weeks ago

Last reply by jonzn4SUSE 3 weeks ago

Printer pauses between each page.

Ever since the latest Firefox upgrade to version 135.0, my Epson 3760 printer pauses between each page when more than one page is requested to print continuously. This pa… (read more)

Ever since the latest Firefox upgrade to version 135.0, my Epson 3760 printer pauses between each page when more than one page is requested to print continuously. This pause before each page didn't happen before the upgrade. I now have to go into my printer queue and select each item in the queue to have it resume printing - one at a time. I'm on Windows 11 with an LG laptop.

Asked by duffy4444 2 months ago

Last reply by duffy4444 2 months ago

Cannot print from Firefox

Hey all, I'm hoping someone can help me. I have found no answers online to date. I cannot print from the Firefox browser. When I click the print button, my printer spit… (read more)

Hey all, I'm hoping someone can help me. I have found no answers online to date.

I cannot print from the Firefox browser. When I click the print button, my printer spits out a blank page.

I can print from any other browser, Word, Excel, PDF files, anything except for Firefox. This may not be as much of an issue if Firefox wasn't my primary browser, so when I start doing work on it and find I need to print something at the end, it's a problem.

My printer software is up-to-date, I tried resetting the printing preference to default (assuming I did this correctly), and I even uninstalled and re-installed Firefox (which was a disaster). None of this helped.

Is there one of you who may be able to provide me with the help I need?

I appreciate your effort greatly.

Asked by Gary Kelly 1 month ago

Last reply by jonzn4SUSE 1 month ago

  • Solved

Printer Default

Hi Win10 PC fully up to date. Changed my printer from a Xerox to an HP laser. In the control panel, set the HP as the default printer. MS Office prints on the HP without … (read more)

Hi Win10 PC fully up to date. Changed my printer from a Xerox to an HP laser. In the control panel, set the HP as the default printer. MS Office prints on the HP without prompting. Firefox (134.0.2) always defaults to the Xerox. The HP is available in the drop down box. Restarting the PC or reloading Firefox makes no difference, Firefox always defaults to the (non existent) Xerox. MS Edge defaults to the HP. Any ideas? Regards - Andrew

Asked by Andrew 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

Downloading video works or some sites but not for all.

I am trying to download videos from a site that I newly subscribed to. The videos do stream perfectly. The files do not download as video files and will not open at all. … (read more)

I am trying to download videos from a site that I newly subscribed to. The videos do stream perfectly. The files do not download as video files and will not open at all. When I click on the download link, there is no recognition of a download happening and when I check my files later I have an "internet" file showing with a title but without a video file extension and nothing will open. The file extension is ".html". I am following the step by step instructions from the site involved. Other sites videos are downloading as expected.

Does firefox need to be my default browser? Any suggestions how to remedy this without losing what is working? Are there plug-ins that can address this issue?

Thanks.

Asked by reb4now 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

New Password Requirement to open Firefox

With update 136.0, FF is requiring us to use a master password. I have one already set so my data is protected. I do not need a master password to open FF, but now I do. … (read more)

With update 136.0, FF is requiring us to use a master password. I have one already set so my data is protected. I do not need a master password to open FF, but now I do.

STOP THIS MADNESS

Asked by Brian Donaldson 1 month ago

Last reply by TyDraniu 1 month ago

Can't keep pinned tabs

Firefox will not longer close without also closing my pinned tabs which pretty much defeats the purpose of pinning tabs for later and makes it much harder to keep track o… (read more)

Firefox will not longer close without also closing my pinned tabs which pretty much defeats the purpose of pinning tabs for later and makes it much harder to keep track of things. I didn't notice the first time and lost my pinned tabs that had been there for months, I immediately put them back but now everytime I try exiting firefox it informs me i'm about to close however many tabs are open + the pinned tabs. Does anyone know how to solve the problem/what might be causing it.

Asked by Lucifer 2 months ago

Last reply by an.beu 1 month ago

Firefox Keeps sending me notification to create a new profile

I am tired of this bullshit. So i was using the beta branch of the firefox and beta version stopped working with a site for some time. so i tried to come back to the sta… (read more)

I am tired of this bullshit.

So i was using the beta branch of the firefox and beta version stopped working with a site for some time. so i tried to come back to the stable version.

After i do that and fix my config. In every couple of hours there would be a notification window pop up with sound saying this

"firefox this profile was last used with a newer version of this application. Please create a new profile"

So i did create a new profile BUT i copy pasted my own configuration.UI stuff from my old settings from "About:config"

This notification STILL comes up FFS what do i need to do then?

HOW COME MY UI CONFIGURATION TRIGGERS THE DAMN NOTIFICATION?

I will not re-do my fckng UI configuration by hand.

Asked by MBB 4 weeks ago

Last reply by jeff-g 2 weeks ago

Printing from Bank

When printing history from my bank account there are transactions missing in between pages and extra bank pages. The bank of course says it's the browser. it does it on E… (read more)

When printing history from my bank account there are transactions missing in between pages and extra bank pages. The bank of course says it's the browser. it does it on Edge as well. Please help

Asked by sbhproperty 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

  • Solved

How to Adjust Page Settings

We print a report from an application, and the application allows the user the option to print the "title" of the report. Once the option to print the title is selected a… (read more)

We print a report from an application, and the application allows the user the option to print the "title" of the report. Once the option to print the title is selected and print report is executed, the report displays in the browser, which can then be printed to a printer. On one machine using Mozilla, everything works as it should, but on a second machine that we are starting to use, even though "print the title" is selected, the title does not appear on the final print output.

In other browsers I see a "page setup" option and that is where I can select "Title" and position where I want it to appear on printed output, and I suspect Firefox must have the same settings, but for the life of me, I can't seem to find it.

I've included the images of the various stages that we are trying to achieve with Firefox on the new machine.

Any assistance would be greatly appreciated.

Asked by rsnell1 2 months ago

Answered by rsnell1 2 months ago

Downloaded file is deleted when close Web window

After downloading a file which is saved to my Mac Download Folder the file is removed once I close the Firefox Web window. I checked the folder before the window was clos… (read more)

After downloading a file which is saved to my Mac Download Folder the file is removed once I close the Firefox Web window. I checked the folder before the window was closed and the file was there. After closing the window the file is no longer in the folder. Also it is not in the trash.

Asked by Techie99 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago