Firefox Community Forum

Firefox now requires me to use a passkey to log in to YouTube. I don't have (or want) a passkey. My computer locks up solid, and I have to reboot when I cancel the request for a passkey. I can log in to YouTube on my Samsung S10+ tablet and S25 phone without problems. This problem only occurs on my Windows 10 computer. It is impossible to bypass this issue.

Over the past two months, Firefox has asked me to enter my master password more than once... I don't know if this is normal. I know I'm supposed to enter my password when I log in, but after 5 minutes it asks me again. I don't think this is normal.

Could you please comment on this.

Thank you in advance for your support.

Sincerely,

I got a new desktop PC and used PCmover software to migrate all data, apps, and settings to the new PC from the old. Since that time, every time I sign into my primary password to access my passwords, I must repeat my primary password 3 times. What gives? This is getting annoying.

I have used my primary password which i have written down for 2 days now and no problem. I go to use browser tonight 4/12 and it's not accepting my primary password which i have entered correctly several times. Can someone PLEASE HELP as soon as possible???

Thanks!

Normally, when I open my FF browser, a box opens asking for my Primary Password which I enter and then whenever I go to a website for which I have a username and password saved, they are filled in automatically. Occasionally the box for login doesn't open when I first open the browser (I don't know why) and when that happens, I go to Settings|Privacy & Security| click on "Saved passwords", which opens a page listing all the websites for which I have saved usernames & passwords. I finding the entry for the site I wish to log into, click "copy password" and a login box opens asking for my Primary Password which I enter and all is well. I copy the password for the site I want to use and after that, whichever site I visit, the username & password are automatically filled in.

However, this morning, that didn't happen. When I clicked on "Saved passwords", a new tab opened with a header in the middle of the page labelled "Save your passwords to a new spot". The text below the header had several hyperlinks, none of which worked. At the top of the page was a ribbon with the phrase "Please enter your Primary Password to view saved logins & passwords". Beside that phrase was a login button. When I click on the login button it just jumps up & down but no login box opens. I can't login and I can't see my passwords.

I have posted an image of the page in question below.

My FF updated this morning to 137.0.1 (64 bit). Perhaps that is the problem, I don't know. Can anyone offer a solution? Thanks for any ideas you can suggest to solve this problem ~ Boyd

According to Firefox Help, "After you have defined and set your Primary Password, you will be prompted to enter it once for each Firefox session, when Firefox needs access to your stored passwords." But since updating to version 136.0 I get asked for my Primary Password even to see my home page. Why is this?

Hello, I very recently changed my Master (Primary) Password and have forgotten the new one, I still remember my old one, but that is irrelevant. Is there any way I would be able to get into see my saved passwords as I have no other access to them other than on this specific device. I do not want to reset my password and lose all saved data.

I had ore format windows 10 and s stupidly used ;last pass for all password that can not get into now either. I do not remember my firefox password t and can not get it because i do not have y email either. what can i do to log in to Firefox with out email or password p lease help Thank you to all who answer and can help Mary

Hello, recently, my Windows PC always asks for the master password when I open Firefox. The method of removing the master password, then closing Firefox completely and resetting the password the next time I start it doesn't work! Observed in Firefox 136.0.1 in Windows 10 and 11. Also new and surprising is that Windows 11 requires the window pin to be entered before a master password can be set. No security software (except Windows Defender) installed. No new software - except for the regular update of Firefox . The observed behavior is at least very annoying, perhaps frightening( who needs my Windows password?).

Maybe it is a new feature and unwanted "windows security" Wolf Piotrowski I attach a screenshot of "windows security Mozilla" pop up (in a german installation of windows/firefox)

I have always had them setup. And I would expect a prompt when my computer had been shut down, or OS/FF had updated - seems normal. As of a couple weeks maybe months ago, I'm being asked for it what feels like constantly. In fact, It just asked me twice back to back withing the same session/tab/interaction with Passwords. That feels like a lot, esp if you actually have longer and more complex pwds than 90% of us. (And me sometimes, not claiming to be a pw angel or anything lol). But personally, Mozz/FF passwords fall into the top tier of my brains security hierarchy, along with my Apple Account, private keys, device encryption, MFA recovery, etc...things you'd generally be sure to incorporate best practices with and really don't wanna forget or lose. I don't really love the idea of turning it off, buuuut getting a bit grumpy about being pestered all day from Firefox.

So bug? Updated policy? I just woke up form a Coma and simply don't recall 2024? Hopefully not the third one.

On an M4 Max running Sequoia Version 15.2 (24C101) using FIrefox 136.0.1 at the moment, but have noticed the same on a Yoga/Windows 11, iPhone, M1 Macbook Pro.

Privacy/Security is set to Strict. No sus permissions I can see. HTTPS only. DNS over Cloudflare (Default Protection). No exceptions of any type granted. Aside from Mozilla (for Extensions), and Google (for Popups).

Thanks yall.

--

Oh (and I should prob open a proper ticket but while) but I'm here, and I just noticed the line about "On macOS, some background tabs will be moved to lower power cores, reducing energy usage." from a recent Firefox update brief. I've been having a rough time lately on this M4 Max - 16 cores, 64GB mem with tabs freezing up the whole browser, every window. Sometimes the whole OS. Not specific to any certain site, and has happened with 1 windows and 3 tabs open just as often as 4 windows with 40 tabs open. And usually I cant even get to Activity Monitor at that point to see if it looks like a memory leak, or whatever. And if I can get it to shut down (the browser), it will get into this loop where it just loads back up all the same windows, and that same particular tab will lockup again as soon as I click on it. And it takes foreevvvver to load back up even when I don't interact with the browser aside from CMD-Tabbing tf out of there. Tbh I'd prefer FF to launch clean after being told to shut down. Always have the option to load recent windows anyway....

^ aaand then saw the blatantly obvious checkbox to turn off reload on start my bad. 😅

Sorry last thing - what exactly does "We've made some educated guesses about your current browser and operating system." mean? Yeah that sounds straightforward, and I would expect that from most websites? I think? I know you want to be transparent, but that phrasing sounds weirdly aggressive lol

I have a master password for my saved passwords in Firefox. Recently every time I open Firefox it asks for this twice before it will open the new tab and allow me to proceed. I have to cancel the request box twice, then it is all OK. How do I prevent this box popping up like this? It should only happen when i try to access a saved site. Thank you.

I use Primary Passwords on important sites. Since v136 installed this morning, no matter what site I OPEN Firefox to, even search sites, the Primary Password is requested. If Firefox is already opened, if I open the "unimportant" site, no password is requested.

I use a Primary Password. Until yesterday, I only had to enter the Primary password when I when I went to a website that had a login. Now I have to enter the password to open Firefox. Clicking cancel twice will make it go away. I deleted the primary password, got out of Firefox, reopened Firefox and then checked primary password and re-entered the primary password. The problem remains. How do I fix this?