Firefox Support Forum

I've changed the settings found in this thread to remove the suggestions: https://support.mozilla.org/en-US/questions/1283813

I also want to revert the stupid focus effect on the search bar. This is a classic case of "don't fix what isn't broken". I'd love to know if the people making these decisions at Mozilla actually use their product. From my experience in large orgs with product owners, I'd bet my entire paycheck that they don't.

Once again, we have a new release (74.0). Once again, the developers who believe themselves to be gods do not think users should be allowed to set Firefox to allow Flash on specific sites without asking EVERY SESSION, somehow believing that inconveniencing the users is somehow going to force website admins to move away from Flash before the announced deprecation at the END of the year.

Now one of my daily-visited sites (the one for Daily Jumble) will not wait for me to enable Flash, and when I do enable it I then have to refresh the page to make it work. It is obvious that if what I have been asking for all along -- being able to tell Firefox to enable Flash always FOR THIS SITE ONLY -- would alleviate the problem, but since the gods cannot see through the eyes of the users, I am now further inconvenienced by their decision.

I maintain that they moved too quickly and too drastically to implement this change, and I have no reason to believe posting this will make any difference, but I again want them to know that instead of Firefox being the most user-friendly browser in the world (as it USED to be) it now has enough user-UNfriendliness to be as despised as Internet Explorer was.

I do not believe it to be an unreasonable request to allow this, because they could simply put that functionality in, then take it out along with all Flash support in the first release of 2021. But they think they know better. Sorry, guys, but you DO NOT.

WTF. I'm having an issue with your software and trying to get to your support bulletin board and all it does is take me round and round through the same set of menus giving me a bunch of pre-written articles. Stop with this shit. I want to ask a question, not read your stupid articles that don't apply. This is your lazy attempt to avoid having to answer people. You mask it under the idea that these "articles" will discuss common issue and how to fix them, but all it really does is distract people to the point that they give up.

I am having a problem with my bookmarks. I am using Firefox 74. If I bookmark a page it used to add it to my Bookmarks drop down. Sometime ago it stopped working. Now it only shows Bookmarks under "Recent Bookmarks" and they drop off the menu after I think 10 bookmarks.

I can still find them when I show "all bookmarks" under the "show all bookmarks" option in the Bookmark drop down menu, but otherwise if I don't immediately drag them from "Recent bookmarks" to an existing Bookmark folder, then they drop off the menu entirely and can only be found when showing all bookmarks.

Is this a holdover from when you guys eliminated showing the file drop down menus by default?

Why isn't this working properly. When I bookmark a page it used to bring up a dialogue box asking me where I'd like to bookmark it. Bring this back.

title edited to represent issue. See Mozilla Support rules and guidelines

Firefox crashes when I start a download. Firefox crashes when I leave full screen on youtube. Firefox crashes when I close a page. Firefox crashes multiple time when starting firefox. firefox does not record these crashes and when I try to submit the few reports that are there all fail. firefox crashes if I try to open download window if I try and revert to an older version firefox immediately after update my addons downloads an update that I can not stop and then updates all my addons again and immediately starts crashing again I am running 73.0.1 and also crashes trying find what version I am running and it crashes when I am trying to write this I don't get any error messages just shuts down Errol Foster

Okay, first off, I'm infuriated. I'm infuriated with the stupid obstacle course it took me to even GET here! From the chain of suggestive meaningless support threads to the baffling loading of Thunderbird to even get me a password reset because I forgot the password to yet the millionth damn account I had to make to do one simple thing! Thanks, Firefox, you're making me regret even bothering with you and I've been with you since Day 1! I've had problems with you about the performance of the browser, to now just clogging the internet with garbage like making accounts just to get support!

The main point that started my stress with Firefox, is how I couldn't clear Autofill. I don't want a laundry list of names that are outdated and not in use. I've done everything I thought of, like going to Privacy and Security settings and clearing out the data. I've had CCleaner, clean out the data thoroughly. I've rebooted Firefox a few times and the names are still there! I don't WANT them there!

What have you done?! Why do you feel the need to enforce an arbitrary necessity onto those who prefer to have the options available to them on whether or not to clear such data? Why do you feel the need to make this so trivial? Am I stuck with an autofill form that I can't clear?! Forcing me to have to see a long ass list of things that are outdated/not in use?

This is your idea of IMPROVEMENT? You've lost your touch, Mozilla!!

Up until you pushed ver 71 Firefox on me, I had ZERO problems with Google Voice page loading. Now only the banner on the page load with my acct name and icon and the rest of the page is BLANK except for the never ending spinning circle in the middle .... are you taking lessons in buggyness from CrApple OS??? My Voice account open just fine and fast on Opera, Brave, Vivaldi, and Edge Beta!!! Maybe you (Mozilla) should switch to the Chrome engine too, you are too buggy 90% of the time! PC - Win 7 32-bit, ALL UP TO DATE!

Upon upgrading Firefox to v67.0.1 (Arch Linux Package), I get borders around all web pages I open. This does not happen on the "Firefox Home" page. The border is purple because I am in "Private Browsing Mode". I don't know what's causing this, I've looked around a bit, but have neither found a solution nor a post describing a similar problem. This does not happen when using Firefox v66.0.5. Till now, I've stayed on v66.0.5.

Thanks in advance.

Was using Lubuntu for years on old hardware, then OS got corrupted. Chgd Distro to "AntiX" which worked for a few weeks, then FF quit loading Tags (blue dot just goes back & forth but no load). Bought a new computer meantime but would like to keep old stuff running and most of all clean out the anti-captialist propaganda garbage than landed in my FF synch account, including loops. An add-in that kills loops and moves all bookmarks to the bookmarks bar would be helpful. Presumably it was 'AntiX' that put the propaganda in my FF bookmarks, but bookmarks, if a directed graph, seems susceptible to loops and should have defenses against loops so once garbage like Anti-X's gets in, it can be cleaned out. Cryptically, my FF account asked me today to verify my home country (!) -- which I did (USA). Help appreciated, but if too much trouble would like Synch account destroyed so I can start a new one with same email. Also years and years and years ago I had an early Synch account with the same email address, so if it's calusing trouble, it can all be wiped out. Having to write this from some other browser on a new computer. Thanks!

I've used Mozilla since it was Netscape 2. My six-year-old nephew draws better than your icon developers! Your interface sucks and there are no provisions to change it. Your browser interface is WORSE than Microsux interslut Explorer. You REMOVE functionality with every evolution and make it SLOWER. Not everyone can afford to buy a new computer every year to keep up with the bloatware you put out. Give me a way to change icons! I've known how to change the main icon. I want to make the thing at least LOOK decent, not like a bunch of scribbles!

On nbcsports.com domain, most pages have a comment section. There is no login to the website itself, but you can comment on the articles by signing in via several options- Google, Yahoo, Microsoft, Facebook,.... etc. The site facilitates the sign in when you click "Post" or "Thump up, Thump down" by prompting to "sign in with.." and only shows the first 2 choices and a "show more" button, when you click "Show more", it is supposed to drop down the rest of the login choices, but it doesn't. In Firefox the whole applet just freezes. I tried all trouble shooting options, including complete uninstall and reinstall, safe mode, disabling firewall, and every Firefox t/s option I came across , but the issue persists. BTW, it works fine in Opera, Edge, and IE11.

I've been having this issue since the forced update to Quantum- The worst upgrade I've ever seen. I'm sure Mozilla people thinks it's the greatest thing since sliced bread. Well, you're wrong.

Firefox has gotten worse and worse. I updated FF and can't view all of my Facebook pages because I need to activate Javascript but FF doesn't allow it, making FB useless on Firefox. What a waste!

John

Mozilla's latest policy change, forcing FF updates and the latest messages to update are the " last straw." I don't like my computer resources being high jacked to perform upgrades but prefer to do them manually each month or so. The latest message appearing in the upper right hand corner is very annoying. I've been using FF and it's predecessor Netscape for a long time but the upgrade issue is a significant problem. This web browser will be missed. Thank you for the run.

When I lose Google Plus in April, and with no working replacement... I'll have no use for Firefox. I suppose it had to happen. Google Chrome still doesn't work and IE STILL has too many issues... Neither have Customer Service. Firefox has been experiencing Crashes as of late... With no other choices available... I'll have to close my Account when Google Plus goes Offline.

The so-called great FireFox has made unwanted changes to my iPad, after doing work on my iMac. I hope I do not have to format my MAC products, to get back, my normals. My normals are better than FireFox. Thank you for your time and knowledge. Robert Seymour

i use a wifi connection offered by my landlord that requires a log in process. it includes a Dell firewall. the certificate is considered unsafe by Mozilla. Mozilla allows me to add an exception, and the window that comes up has an option to make the exception permanent, but it wont allow me to check the box to make it permanent. it would make things easier if i could make the exception permanent. how do i make this certificate a permanent exception? thank you for your time in this matter, and have a great day!

when saving a bookmark firefox fails to save it. there are no properties to change as it looks corrupted. Opera, Brave, Safari, Chome all fine. dont ask me what version - you have hidden version info really well. I think its the latest but who knows??

Been using FF for about 13 years now. Seems like Firefox is broken? Why do I have to constantly revert to chrome or other browser TO GET ANYTHING DONE?

this 16Kb screen shot is taking forever to upload. whats up with FIREFOX????????

This has been an ongoing problem that started, first with update 63.0, and continues with update 63.0.1.

I have tried multiple fix suggestions, including the very disappointing "refresh Firefox" option. While that did nothing to cure the problem, it did wipe out every saved password. That, to be blunt, really ticked me off. It says this fix solution will keep our saved information, with no mention of erasing passwords.

Second, I changed the Network Settings as directed, from Use system proxy settings to auto-detect proxy settings for this network. I have been cautioned NOT to use the no proxy option, because it has a chance of rendering some websites unavailable. Not interested in messing up my browsing experience any worse than these recent Firefox updates have accomplished by themselves.

All these problems aside, my biggest disappointment is in the total lack of communication from Mozilla. While I value the Firefox ideology and the mission to provide a more private internet browsing experience, all this is worthless to me if my pages load at something akin to dial-up speeds.

At this juncture I have no choice but to use Google Chrome until someone can provide me with a workable solution, a solution that doesn't send me back to square one with all my saved Firefox information. If that is the only remedy, I might as well switch my default browser now and begin to re-acclimate myself to the changes.

Thanks.

I am livid!!!

I opened Firefox after work and, instead of having a nice evening, I'm having to reconstruct Firefox. Every time Firefox updates I have to go through this crap because it messes up my browser and I have to take my time getting it back to the way it should be. Missing pinned tabs. Missing links. Missing add ons. Missing search field. Missing download icon. Etc.

It is freaking ridiculous!!!

I have the add on One Tab with a ton of links. Every single link is gone. I need about 7 of those links right now and don't remember their origins to find them again. I saved them for a reason.

I followed the instructions that One Tab gives for getting links back but it doesn't work.

Everything was just fine until Firefox did this...again. My links were where they were supposed to be. This isn't the first time a Firefox update has lost links for me. I won't do it again. I'll go to Chrome because I can't take this anymore.

Can anyone tell me how to get my One Tab links back? Please tell me this is doable or I am going to just start crying.