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  • Archived

Websites will not load

Over the last 6 months, and increasing number of websites don't open on Firefox. I've noticed it most consistently on any of the wikipedia/wikimedia pages, but it's not … (read more)

Over the last 6 months, and increasing number of websites don't open on Firefox. I've noticed it most consistently on any of the wikipedia/wikimedia pages, but it's not just those. When I type in an address and press return, or click on a link, the browser just acts as if nothing has happened. There does not show me the loading symbole. If I ask it to open a new tab with the site, the address appears on the tab, but the page itself is just black. Other browsers have no problem loading the same sites. I am on a mac, and using a VPN. Restarting the browser doesn't help, though restarting the computer sometimes does.

Thank you,

Asked by daniel.einstein 1 year ago

Last reply by nick+mozilla 10 months ago

  • Archived

Can't keep pinned tabs

Firefox will not longer close without also closing my pinned tabs which pretty much defeats the purpose of pinning tabs for later and makes it much harder to keep track o… (read more)

Firefox will not longer close without also closing my pinned tabs which pretty much defeats the purpose of pinning tabs for later and makes it much harder to keep track of things. I didn't notice the first time and lost my pinned tabs that had been there for months, I immediately put them back but now everytime I try exiting firefox it informs me i'm about to close however many tabs are open + the pinned tabs. Does anyone know how to solve the problem/what might be causing it.

Asked by Lucifer 1 year ago

Last reply by an.beu 1 year ago

  • Archived

viewing pdf file

Every time I try to view a pdf file on Firefox I can view the file but in the lower right 1/4 of the screen I get a graphic of a page with shaded areas representing lines… (read more)

Every time I try to view a pdf file on Firefox I can view the file but in the lower right 1/4 of the screen I get a graphic of a page with shaded areas representing lines with writing on them. There is a type of pen cursor moving along the line.

This happens with different pdfs - from the internet and from my saved files. This doesn't happen on another computer with Firefox.

I've deleted and redownloaded Firefox an number of times, also tried troubleshoot mode - no improvement. Virus scanned, restarted a number of times.

Pdfs work on edge and chrome and reader with no problem.

I have a screenshot.

Any Ideas? Thanks

Asked by mary141 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Unable to use or watch Prime and netflix in this browser

Can you guys check why your netflix account is getting logged out every time regardless of how many times you logged in and for prime video if you play any video i'm gett… (read more)

Can you guys check why your netflix account is getting logged out every time regardless of how many times you logged in and for prime video if you play any video i'm getting video player error, can you please check

Asked by Sankaramoorthy V 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

RTX Video HDR turn off when scrolling a page

Hi, Nvidia RTX Video HDR and Super Resolution works fine when I open a link. But if I scroll the page it turn off. The video still play but the colors changes, I can see … (read more)

Hi, Nvidia RTX Video HDR and Super Resolution works fine when I open a link. But if I scroll the page it turn off. The video still play but the colors changes, I can see that RTX enhencement is then inactive on the nvidia panel. Sometime immediately sometimes after more scrolling. Same on Youtube and Twitch. Any Idea ?

Asked by romain.a59 1 year ago

Answered by romain.a59 1 year ago

  • Solved

Picture-in-Picture closes on resize or float

Using hyprland, in one specific firefox profile, whenever I toggle PIP and resize it to be smaller than its original size or toggle float on the window, it just closes. T… (read more)

Using hyprland, in one specific firefox profile, whenever I toggle PIP and resize it to be smaller than its original size or toggle float on the window, it just closes. Trying it in a different firefox profile, none of these issues are present.

Asked by c0ntactm3w1th 5 months ago

Answered by c0ntactm3w1th 5 months ago

how to stop sticky floating video pop ups in firefox

How can I stop sticky/floating videos in firefox? I've tried every solution possible googling and nothing works. When I browse a page with a video that I don't care about… (read more)

How can I stop sticky/floating videos in firefox? I've tried every solution possible googling and nothing works. When I browse a page with a video that I don't care about watching (I'm reading the page) a smaller version of the same video pops up on the lower right side of the page and continues to follow me down the page regardless of how many time I click on the "X" to make it disappear, it simply pops back up again once I start to scroll further down the page. This is so annoying !!!

Asked by Robert Frank 1 month ago

Last reply by Agent virtuel 1 month ago

PiP/Picture-In-Picture Freezes the Whole Browser

Recently, whenever I put a video in PiP, the whole browser freezes. I'm not sure what causes it. The PiP player itself is playing and working fine, it's the browser as a … (read more)

Recently, whenever I put a video in PiP, the whole browser freezes. I'm not sure what causes it. The PiP player itself is playing and working fine, it's the browser as a whole that freezes completely. I can play/pause and even pop it back to its tab, but when I do, the browser is inaccessible to me because it freezes, despite the video still playing normally. I can only terminate the browser with Task Manager, otherwise the video will continue playing and the Firefox process goes on the background.

I have tried Googling for a way to fix it, but nothing seems to work. Some of the recommendations were to turn Hardware Acceleration off, allow autoplay, upgrade GPU drivers, and test in Troubleshoot Mode. I have autoplay completely off (including in about:config) and gave an exception to YouTube. I don't think this is the problem though, because I've had it set up this way for a long time, and the browser freezing only started happening recently. I have had Hardware Acceleration off for a while too, so it's not because of that. My GPU drivers are up-to-date (Nvidia). The browser still freezes in Troubleshoot Mode.

The problem is not limited to YouTube. Wherever I can pop the player off with PiP, it will freeze the whole browser (like Twitch or any other site with video player capabilities). I tried playing a video in a different browser and it worked just fine with no freezing, it only happens in Firefox.

I noticed that the common issue people report is the PiP player itself freezing, but my case is the exact opposite. The PiP plays fine while the rest of the browser freezes. I really like this feature and don't want to turn it off if possible. I like to pop the video out and watch it play while I scroll around on my desktop.

Asked by VinCn 1 week ago

Last reply by VinCn 4 days ago

  • Archived

Picture-In-Picture

Everytime I open firefox i have to enable Picture-in-picture in settings, because it somehow gets dissabled everytime i close out of firefox, its annoying and I dont how … (read more)

Everytime I open firefox i have to enable Picture-in-picture in settings, because it somehow gets dissabled everytime i close out of firefox, its annoying and I dont how to fix it, and cant find anyone else having this same problem.

Asked by Philip.s.petersen 1 year ago

Last reply by markwarner22 1 year ago

  • Archived

no video controls usable in youtube with new firefox picture in picture

since firefox 133.0.3 i can no longer use video controls in youtube. youtube video controls (scrolling an sound volume) work when youtube is in firefox picture in picture… (read more)

since firefox 133.0.3 i can no longer use video controls in youtube. youtube video controls (scrolling an sound volume) work when youtube is in firefox picture in picture mode. when picture in picture is disabled in firefox settings youtube controls still not work.

thx for forcing me to use a feature i do not want. pls fix this.

Asked by JimdiGriz 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

firefox eats up all the RAM on my Mac

I'm tired of trying to find a solution to this problem, you're deaf! I have been using Firefox since 2003. to avoid writing unnecessary words, I will simply state, I will… (read more)

I'm tired of trying to find a solution to this problem, you're deaf!

I have been using Firefox since 2003. to avoid writing unnecessary words, I will simply state, I will leave firefox if you do not eliminate this problem:

firefox eats up all the RAM on my Mac. It is none of your business whether I open 1 tab or 10 tabs, give me the ability to limit the memory used by firefox, otherwise it eats up all the computer's memory.

Asked by avtopic 1 year ago

Last reply by avtopic 1 year ago

  • Archived

Problem with PDF comments

I get bills in PDF form from my water and gas provider. When I pay the bills I use Adobe to add a "PAID" sticker and a comment indicating when the bill was paid, and the… (read more)

I get bills in PDF form from my water and gas provider. When I pay the bills I use Adobe to add a "PAID" sticker and a comment indicating when the bill was paid, and then I save the PDF (from Adobe) with the newly added comment. Previously I was able to open these PDFs in Firefox and the contents of the comment (added via Adobe) was visible; however, recently when I used Adobe to add a comment to a PDF and then opened it in Firefox the contents of the comment were not displayed (NOTE: I opened the PDF in Edge and it displays the contents of the comment, but it doesn't display with the same wrapping as used when the comment was created in Adobe). Interestingly, older PDFs that I added comments to still open correctly in Firefox i.e. they display the contents of the comment. I am assuming there has been some sort of update to Adobe, and was wondering if there needs to be an update to Firefox to continue to allow the contents of comments in the PDF to be displayed.

Asked by wgiles.junk 1 year ago

Last reply by betterjoy 1 year ago

  • Archived

Recovery of Auto-filled Password

Dear Community! My name is David James And I'm a Web Designer I choose a Brower Firefox for my websites, but I'm a beginner in Firefox Brower Fir… (read more)

Dear Community!

                        My name is David James And I'm a Web Designer I choose a Brower Firefox for my websites, but I'm a beginner in Firefox Brower First of all my password saved but some problem are their when I change the Password of my Websites Yes No Button then this time password isn't saved and I'm beginner so, didn't know setting how to recover auto-fill password

Asked by David James 1 year ago

Last reply by David James 1 year ago

  • Archived

Keep Picture-in-Picture audio playing when closing

When using the PiP feature is there a way to switch whether it pauses the video when closing the PiP player? Often if i want the audio to continue but dont want the popou… (read more)

When using the PiP feature is there a way to switch whether it pauses the video when closing the PiP player?

Often if i want the audio to continue but dont want the popout player there and if I press the close button it will just stop the audio. If I select the PiP window and use the shortcut CTRL + SHIFT + ] the audio will continue playing as I want it however this is inconvenient and requires using the keyboard, is there any way to change it so that closing the popout player doesn't stop the tab from playing audio?

Asked by ronancooley1 1 year ago

Last reply by markwarner22 1 year ago

  • Archived

Website pages will not load.

Starting early this morning I could not open a website (where I purchase supplements) I have accessed in the recent past. I added the address to the DNS listing but that… (read more)

Starting early this morning I could not open a website (where I purchase supplements) I have accessed in the recent past. I added the address to the DNS listing but that didn't help. In the verification lock icon in front of the address it says the connection is secure. But below it states the Connection verified by a certificate issuer that is not recognized by Mozilla. Prior to 1/22/25, I had no issues opening this or other websites. It doesn't matter if I have my VPN turned off or not, the website does not open. Was the Mozilla update of 1/22 the cause? If so, how do I rectify the issue I currently have? If not, how do I rectify the issue I have?

Asked by nemesis56 1 year ago

Last reply by jonzn4SUSE 1 year ago