various GUI elements crash the program if they are displayed more than once

Popup GUI elements if pulled up twice in quick succession spike my CPU usage and crash the program some examples: -menu bar menus -the menu button -context menus (website… (read more)

Popup GUI elements if pulled up twice in quick succession spike my CPU usage and crash the program

some examples: -menu bar menus -the menu button -context menus (websites with their own context menus do not do this) -preview tooltips

I've tried disabling extensions, turning hardware acceleration off and on and disabling AI to no avail. Disabling the preview tooltips 'worked' but I'd prefer not to disable everything here. Are there any other settings that might help?

Asked by Bwitty03 3 days ago

Last reply by TyDraniu 2 days ago

Prioritized mail notifications

Today, "prioritized email" notifications started to show up in the lower right hand corner of the monitor. They are very annoying! How do I prevent from appearing on the … (read more)

Today, "prioritized email" notifications started to show up in the lower right hand corner of the monitor. They are very annoying! How do I prevent from appearing on the screen?

Asked by bigstick4439 1 week ago

Last reply by Denys 1 week ago

bookmarks and history

Hi Can you please help i have tried everything to get rid of this message i have uninstalled and reinstalled i have constantly refreshed and nothing helps,I get the messa… (read more)

Hi Can you please help i have tried everything to get rid of this message i have uninstalled and reinstalled i have constantly refreshed and nothing helps,I get the message The bookmarks and history system will not be functional because one of firefoxs files is in use by another application also for quick access place your bookmarks here on the bookmark toolbar. I am not very technical but it is driving me mad please fix this for me Thanks

Asked by marksd 4 months ago

Last reply by David Robert 4 months ago

Pressing Printscreen Opens a New Window

Hello there I'm running version 146.0.1 (64 bit) on a Windows 10 machine, and I've found that trying to use printscreen now opens Firefox. I cannot discern why, if it's a… (read more)

Hello there

I'm running version 146.0.1 (64 bit) on a Windows 10 machine, and I've found that trying to use printscreen now opens Firefox. I cannot discern why, if it's a Windows setting or a keyboard issue or anything else

things I've tried:

- Disabling every extension - Disabling AMD Radeon - Disabling ShareX (My normal screenshot program) - Factory resetting my Keychron Q6 Max (in case there's some weird macro that got set up)

Any ideas? This might not be a firefox issue, but I figured I'd ask here. Thank you

Asked by chumbytheenchilada 1 month ago

Last reply by dessertdish 1 month ago

When using Firefox, images are repeated on each additional screen when sliding 3 fingers on trackpad

REPEATING IMAGES involving . Macbook Air M4 Tahoe 26.2 When sliding from the primary Mac screen to another on the same computer the Firefox image (and ONLY that image) is… (read more)

REPEATING IMAGES involving . Macbook Air M4 Tahoe 26.2

When sliding from the primary Mac screen to another on the same computer the Firefox image (and ONLY that image) is duplicated on each additional screen image loaded making the use of multiple screens virtually useless.

[edited email from public community support forum]

Asked by 75qsfjzcbc 2 months ago

Last reply by Mike Kaply 1 month ago

Closing a tab doesn't actually close the browser visit

So, after using firefox in the background to browse websites or watch videos I checked my memory usage in firefox with about:memory -> Measure and saw that youtube was… (read more)

So, after using firefox in the background to browse websites or watch videos I checked my memory usage in firefox with about:memory -> Measure and saw that youtube was consuming a decent amount >2GB (checked the main url when clicking the youtube src, it was the video on that sole tab i was watching and nothing else playing youtube in the bg) so i closed that tab, waited a bit and re-measured but then see that the memory usage for youtube rose about 200MB... and the website for youtube is that same url for the tab that i just closed (when checking the src in the results for Measure). I've been revisiting the about:memory page, reloaded it and re-Measured and youtube is STILL THERE. Even now, 10 minutes later i still see youtube there, with none of my tabs running youtube.

If i close firefox entirely and re-open my tabs then it'll very likely fix it but this has to be a major issue no? I shouldn't have to close the entire browser program just to fix a website visit, which is youtube of all websites.

As of this moment, firefox, with 8 tabs open, is consuming 4,452.99MB (~4.5GB) where 2.5GB is youtube for that page i closed.

I don't know if sharing memory reports from the about:memory page give my cookies away or leave me open to a similar vulnerability so I won't share it unless a dev or similar asks for it but for now, I've included an image showing all the tabs i have open on firefox, 2 windows.

Asked by Quetz 1 month ago

Last reply by dessertdish 1 month ago

The Adobe Firefly website does not work with Firefox.

Hello, I'm using Firefox 147.0.4 on Windows 11. When I open the Adobe Firefly website and I try to upload a file to the Adobe server using drag and drop or by browsing t… (read more)

Hello, I'm using Firefox 147.0.4 on Windows 11. When I open the Adobe Firefly website and I try to upload a file to the Adobe server using drag and drop or by browsing the Windows file system, nothing happens ... There's no error message, but the file isn't uploaded. Of course, this site works perfectly with Opera or Edge... On the Adobe forums, many users have the same problem with Firefox, and Adobe's response is always the same: change browsers ! Thank you for keeping me informed about the resolution of this problem, as I don't want to change browsers ! My email address is [edited email from community support forum]

Have a great day, Sincerely,

Mr. Fernandez

Asked by sixaplus 1 week ago

Last reply by Denys 1 week ago

I still have windows 7 pro on my computer and now I keep getting "Access Denied" from some websites

I still have windows 7 pro on my computer and now I keep getting "Access Denied" from some websites Can your ESL be used on my computer so that I can access my bank; st… (read more)

I still have windows 7 pro on my computer and now I keep getting "Access Denied" from some websites Can your ESL be used on my computer so that I can access my bank; stores, etc.?

Asked by piping34191 1 week ago

Last reply by Jena 2 days ago

Developer Edition

Developer edition seems to be blocking Today's Deals when browsing amazon.com. Regular firefox does not do this. Suggestion on what to do to fix it. Also trying to brow… (read more)

Developer edition seems to be blocking Today's Deals when browsing amazon.com. Regular firefox does not do this. Suggestion on what to do to fix it.

Also trying to browse distrowatch give the following: Warning: Potential Security Risk Ahead.

Asked by Grumpy 5 months ago

Last reply by Paul 5 months ago

Mozilla VPN Protocol

I just installed Mozilla VPN but when it's active my internet connection stops working. Pretty sure whatever protocol it's using is the problem with the WIFI signal, but … (read more)

I just installed Mozilla VPN but when it's active my internet connection stops working. Pretty sure whatever protocol it's using is the problem with the WIFI signal, but I can't find how to change the protocol like every other VPN service allows. How do I change the VPN protocol? There is strangely no article already on this site for this common problem.

Asked by bmrlaptop88489 2 months ago

Last reply by Paul 2 months ago

Netflix not working Noted = The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Very annoying to deprive me of my preferred news source. Firefox refuses to load any link on Netflix Here is the message "The page you are trying to view cannot be sho… (read more)

Very annoying to deprive me of my preferred news source. Firefox refuses to load any link on Netflix

   Here is the message "The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

Please fix this or advise Thank you. David Vosbein [edited email and phone# from public community support forum]

Asked by dvosbein 5 months ago

Last reply by Kaasplank3333 5 months ago