• Solved

Firefox 131 and Billpay no longer compatible

Since the recent update to Firefox 131, I can no longer use the Billpay option of my TD Bank account. I am able to log into my account without any problems and use all of… (read more)

Since the recent update to Firefox 131, I can no longer use the Billpay option of my TD Bank account. I am able to log into my account without any problems and use all of the options except for Billpay. I want to add that I know I am not alone with this problem as I have seen several others with the same problem but with different banks. It is the Billpay option which no longer works.

As I said, the bank site is fine until I click on "Billpay", Then I get this: begin quote: "Why can't I access Bill Pay?

You might have cookies blocked or cross-site tracking prevented. Depending on what browser you're using, check your settings for these terms:

   Block third party cookies
   Cookie tracking
   Cross-site tracking

Make sure cookies are not blocked and cross-site tracking is enabled. Follow any additional instructions in your browser once you have adjusted these settings.

Copyright © 2024, TD Bank, N. A.. All rights reserved." end quote.

I have disabled uBlock Origin, Enhanced Tracking, tried Private Mode, Troubleshooting Mode to no avail.

I have also cleared cookies & data. This appears specific to v131. Any suggestions??

Asked by Straggler 1 month ago

Answered by dmehic 3 weeks ago

  • Solved

Firefox update issue

Went into Firefox and got the error message: Platform version 131.03 is not compatible with min version>=131.02 & max version>=131.02 So I'm thinking that the l… (read more)

Went into Firefox and got the error message: Platform version 131.03 is not compatible with min version>=131.02 & max version>=131.02 So I'm thinking that the last update caused the error. I did a system restore to a week earlier, and after 5 hours, the computer rebooted to that date. Upon opening Firefox, I found the the notice that the next time Firefox opens, it will update. After closing, and reopening, Firefox updated and displayed the same error message. Nor quite sure what to do, I downloaded Firefox again, and was going to uninstall and reinstall. But as soon as the download finished, it loaded. So now I have the new Firefox without all of my saved bookmarks and passwords. I thought I'd read someplace that that wouldn't happen, and all of my password and bookmark history would transfer to the new Firefox. As if that wasn't enough to ruin my day, I found that the new Firefox isn't working in my wife's account on the same computer. She gets the same error message as I did before the new install. I know, my fault for not backing up the bookmark and password files, but what's my option now?

Asked by pennypincher 3 weeks ago

Answered by pennypincher 2 weeks ago

  • Solved

Server not found

I get the server not found error on almost anything. Hmm. We’re having trouble finding that site. We can’t connect to the server at [literally almost any site] If you e… (read more)

I get the server not found error on almost anything.

Hmm. We’re having trouble finding that site. We can’t connect to the server at [literally almost any site] If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

The site usually loads after I wait like 2-3 mins before reloading the site, or I force reload it around 7 times, but I cannot find a way to make the issue go away. I have refreshed Firefox, I have uninstalled and reinstalled it fresh, I have opened Firefox in Troubleshooting mode and the issue persists. I am at the end of my wits. Someone please give me something else to try.

Asked by nadejdarooo 1 month ago

Answered by TechHorse 1 month ago

  • Solved

Error code: PR_CONNECT_RESET_ERROR

I cannot use Firefox or Thunderbird I keep getting an error code: PR_CONNECT_RESET_ERROR The problem started straight after the latest update a few days ago. I have clea… (read more)

I cannot use Firefox or Thunderbird I keep getting an error code: PR_CONNECT_RESET_ERROR The problem started straight after the latest update a few days ago.

I have cleared the cache and cookies I turned off the addons and extensions I shut down the internet security I changed the proxy settings to "no proxy" I even changed cert9 to ccert9 and had firefox generate a new cert9

Nothing has worked.

HELP!

Asked by Gavin Barrett 1 month ago

Answered by Gavin Barrett 1 month ago

  • Solved

Connectivity issue on certain websites

I get PR_END_OF_FILE_ERROR when trying to load certain websites. I don't use any proxy or VPN, I tried disabling DoH. Also sometimes i get 403 forbidden cloudflare. … (read more)

I get PR_END_OF_FILE_ERROR when trying to load certain websites. I don't use any proxy or VPN, I tried disabling DoH. Also sometimes i get 403 forbidden cloudflare.

Asked by Whyking 1 month ago

Answered by Whyking 1 month ago

  • Solved

Hyperlinks giving bizarre yellow box in upper right.

I have a Dropbox Paper document that I use for my bookmarks. It lists the name of the site (with link attached) and hints as to my username/password for any given site I … (read more)

I have a Dropbox Paper document that I use for my bookmarks. It lists the name of the site (with link attached) and hints as to my username/password for any given site I use.

For years, it has worked just fine, but trying to solve a different problem, something happened (in my settings?) that renders those hyperlinks non-working. When I click on, say Facebook, it formerly took me right to FB. NOW it gives me a weird yellow box in the upper right corner that says "about:blank" in the upper left of the box, and 3 white boxes at the lower right of the yellow box "Allow" "Deny" "Close." If I click on "Allow," I get a blank page. My navigation doesn't seem to recognize the links I've placed in the Doc.

A friend on FB posted a link to a YouTube video and when I clicked on that, I got the yellow box with the proper URL and a white box option to continue. I've tried to recreate that particular box, but, apparently, once it's accepted, it's OK from there on out.

I have tried deleting the link from the Paper Doc and reinstating it, and I still get the yellow box.

What have I done and how the heck do I get rid of that yellow box?

Asked by Bosco 2 weeks ago

Answered by Bosco 2 weeks ago

  • Solved

Copy and paste problem with screenshot

Just a few days ago, screenshot technique failed. I often copy an image from webpage. Right click technique. I am still able to do this. I have option of copy or Download… (read more)

Just a few days ago, screenshot technique failed. I often copy an image from webpage. Right click technique. I am still able to do this. I have option of copy or Download. Download works but Copy does not. When I try to paste the copy into my Word document, I get a blank image (a square that indicates there was an image but the actual image is not there). How can I get the paste mechanism working again?

Asked by kerryn11 1 month ago

Answered by kerryn11 1 month ago

  • Solved

Upgrade to version 131.0 broke my Internet Bill Pay website

I use Internet Bill Pay through my bank, and it has always worked correctly with Firefox. I have enhanced tracking protection turned off for the site secureinternetbank.… (read more)

I use Internet Bill Pay through my bank, and it has always worked correctly with Firefox. I have enhanced tracking protection turned off for the site secureinternetbank.com and I have cookies authorized in my exceptions list. Today I got this message:

Why can't I access Bill Pay?

You might have cookies blocked or cross-site tracking prevented. Depending on what browser you're using, check your settings for these terms:

   Block third party cookies
   Cookie tracking
   Cross-site tracking

Make sure cookies are not blocked and cross-site tracking is enabled. Follow any additional instructions in your browser once you have adjusted these settings."

Bank says it hasn't changed anything, and no tweaks I tried on privacy settings fixed it. I believe it's an issue with the new version. Can you tell me how to fix it or let me know when Firefox will fix it? The site works fine in Microsoft Edge, but I'd like to avoid using Edge.

Thanks.

cps

Asked by La_Sombra 1 month ago

Answered by NoahSUMO 4 weeks ago

  • Solved

Can no longer upload a video to YouTube

Recently, I have not been able to upload a video to YouTube. When I try to upload it, the upload is stuck on 0%. I tried another browser, and it worked fine. This has not… (read more)

Recently, I have not been able to upload a video to YouTube. When I try to upload it, the upload is stuck on 0%. I tried another browser, and it worked fine. This has not been a problem until. I have uploaded many videos. The last time was about a month ago. So, maybe there is some problem with an update. Does anyone else have this problem or know the solution?

Asked by laservius 2 months ago

Answered by jonzn4SUSE 2 months ago

  • Solved

For some reason my .mozilla directory is more than 100gigabytes! What should i do to reduce it

So i use garuda linux(not sure if necessary but still telling). The ".mozilla" folder is about 134 GB! I have browsed it a bit and found a lot of this folders "vuzpdtyn.d… (read more)

So i use garuda linux(not sure if necessary but still telling). The ".mozilla" folder is about 134 GB! I have browsed it a bit and found a lot of this folders "vuzpdtyn.default-release-backup-crashrecovery", "tor50voj.default-backup-crashrecovery-", "profile-somestuff-backup-crashrecovery" Is it safe to delete the old ones from this?

Asked by aryasonalk 1 month ago

Answered by ThePillenwerfer 1 month ago

  • Solved

Video buffering problems in fullscreen

Hello, when i fullscreen video on youtube video stops buffering. When i end fullscreen buffering immediatly starts and everything is okay. Back and forth. I tried: reins… (read more)

Hello, when i fullscreen video on youtube video stops buffering. When i end fullscreen buffering immediatly starts and everything is okay. Back and forth. I tried: reinstall to lastest mozilla release, disable addons, stoubleshoot mode, increase cache in about:config and other public solutions i can google. When i look on "Statistic for experts" on youtube there are three bars and it shows: Normal size player: Connection Speed - some amount of kbps (works) Network Activity - some amount of KB (works) Buffer Health - some amout of s (works) Fullscreen: Connection Speed - some amount of kbps (works) Network Activity - 0 KB (doesn´t work) Buffer Health - 0 s (doesn´t work)

Asked by shape1 1 month ago

Answered by shape1 1 month ago

  • Solved

Can't sign into one of my email accounts with FF, but MS Edge works fine

I've been using FF since release #3 and like it a lot since I cut my teeth using NetScape. The past few days FF will not open one of my email accounts. When I click on … (read more)

I've been using FF since release #3 and like it a lot since I cut my teeth using NetScape. The past few days FF will not open one of my email accounts. When I click on login, it brings up the logging on page and then just starts blinking and will not sign me on. If I use MS Edge to sign on it works fine. The email account has been working fine for many years so don't know what to do. I've deleted recent history, but that does not help. Any ideas will be appreciated as I like FF and don't like to have to use two different browsers to do my daily tasks. Thanks in advance for any help you can suggest. I'm currently using release 131.0.3 with W-10 on a desk top PC with DSL from my phone company with the email account with their ID. My phone company does no know about or support FF.

Asked by donP22 1 week ago

Answered by donP22 3 days ago

  • Solved

firefox changed & firefox nolonger works for me

firefox changed and firefox nolonger lets me get my email, bank account, fidelity account, credit card account etc -- can you help me go back to my old firefox? thank you… (read more)

firefox changed and firefox nolonger lets me get my email, bank account, fidelity account, credit card account etc -- can you help me go back to my old firefox? thank you or do I need to start using another browser?

Asked by raymar48 2 weeks ago

Answered by raymar48 2 weeks ago

  • Solved

Firefox crashes when opening / closing tab (etc.)

Hello dear community! My firefox keeps crashing when trying to open a tab or close a tab. I can't replicate it since it happens on random tab-closing and tab-opening. I t… (read more)

Hello dear community! My firefox keeps crashing when trying to open a tab or close a tab. I can't replicate it since it happens on random tab-closing and tab-opening. I think it's just crashing when doing something like clicking anywhere and NOT when doing nothing while the system is idling. Thank you for your help! Here's a link of the crash report: https://crash-stats.mozilla.org/report/index/8ba8940e-954c-4e92-9153-0313d0241001

Asked by Alternervnet 1 month ago

Answered by TyDraniu 1 month ago

  • Solved

websites are not showing graphics after installing and uninstalling an add on

Hello. I installed the add on Tranquility Reader, found I did not like it, and uninstalled it. I have restarted my Firefox, as well as my PC, several times, but I still d… (read more)

Hello. I installed the add on Tranquility Reader, found I did not like it, and uninstalled it. I have restarted my Firefox, as well as my PC, several times, but I still do not have graphics back like they were before. Am I missing something? Or has my whole system just gone on to another world??? So Aggravated! TIA Christie

Asked by Christie S 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

Firefox will use up a lot of memory as it is opened for a longer period of time

I only opened 5 pages (fixed tabs), and only enabled two plug-ins, Proxy SwitchyOmega and AdGuard AdBlocker. The browser was always open, and the pages were static, and n… (read more)

I only opened 5 pages (fixed tabs), and only enabled two plug-ins, Proxy SwitchyOmega and AdGuard AdBlocker. The browser was always open, and the pages were static, and nothing was playing. The strange thing is that it didn't take up much memory at the beginning, but it took up more and more memory over time. Today the system got stuck and couldn't respond (it might be that the system used virtual memory).

I used the browser's task manager, which showed that the Shared Web Process memory of several pages was very high, some as high as 4G, and the GPU memory was also higher than before.

I think this is very strange. Why does the memory usage increase exponentially after the webpage has been there for a while?

My settings and usage habits have basically not changed. I didn't have this problem before, but it has appeared in the past six months. I have updated many versions, but the problem still exists. I have always used Firefox. If it continues like this, I will be very disappointed and have to make changes.

Asked by 徜徉时光 3 weeks ago

Answered by 徜徉时光 3 weeks ago

  • Solved

Website fails to load

There is a website https //secure.exeloncorp.com/login that will not load using FireFox. It will load using Google Chrome. Is this a function of the Website or FireFox? … (read more)

There is a website https //secure.exeloncorp.com/login that will not load using FireFox. It will load using Google Chrome. Is this a function of the Website or FireFox? Is there a setting in FireFox that will fix it?

Asked by juxizoza 2 weeks ago

Answered by juxizoza 2 weeks ago

  • Solved

URL Manager Pro not working well with Firefox

I use a program called "URL Manager Pro" on the Mac to manage my bookmarks in all my browsers. Double clicking on a bookmark icon in URL Manager can open the URL in a new… (read more)

I use a program called "URL Manager Pro" on the Mac to manage my bookmarks in all my browsers. Double clicking on a bookmark icon in URL Manager can open the URL in a new tab, the same tab, or a new window depending upon how I set the preferences in URL Manager Pro. This works fine in Safari. However, in Firefox, the website opens in a new tab regardless of how I set my preferences in URL Manager.

The author of URL Manager tells me the issue is a problem with how Firefox deals with AppleEvents. It's very annoying to accumulate so many unintended new tabs and then manually close them. Is this fixable in Firefox or is there a work around?

Thanks

Asked by jsg6 2 months ago

Answered by jonzn4SUSE 2 months ago

  • Solved

Firefox is brokewn after updating to macOS 15

Yesterday I have updated tp macOS 15. Sine then I have trupuble displaying any webpages in Firefox 130. Th econnection just times out. Any other browser such as Brave, Sa… (read more)

Yesterday I have updated tp macOS 15. Sine then I have trupuble displaying any webpages in Firefox 130. Th econnection just times out. Any other browser such as Brave, Safari, Home, Edge are still working as before teh update. How to fix this please?

Asked by n5k9kdntmw 1 month ago

Answered by n5k9kdntmw 1 month ago

  • Solved

FireFox takes 15 seconds to load first page

When I startup FireFox, it takes ~15 seconds to show me an page. After loading, it works normal and loads pages within a second, until I completely close the browser, and… (read more)

When I startup FireFox, it takes ~15 seconds to show me an page. After loading, it works normal and loads pages within a second, until I completely close the browser, and then the first page again takes ~15 seconds. I've been having this issue for the past few months.

- I tried disabling all my addons - Launched FireFox in troubleshoot mode - Deleted everything in DataReporting\Archived folder - Cleaned out History/Cookies and site data/Temporary cached files and pages - Tried both Default and Max protection for DNS over HTTPS - FireFox is allowed in Windows Defender firewall - Tried setting 'browser.cache.disk.enable' to FALSE - Tried changing 'Enable HTTPS-Only Mode in all windows' to 'Don’t enable HTTPS-Only Mode' - Windows and FireFox are up-to-date

None of the above saw any improvement in loading time.

Asked by Filo 2 weeks ago

Answered by jonzn4SUSE 2 weeks ago