Bluesky videos don't work

Videos on Bluesky have never appeared for me, instead they all say "Your browser does not support the video format. Please try a different browser." This seems to happen … (read more)

Videos on Bluesky have never appeared for me, instead they all say "Your browser does not support the video format. Please try a different browser." This seems to happen regardless of the video source.

Asked by AC 1 day ago

Last reply by jonzn4SUSE 2 hours ago

Telstra Bigpond email

Hi Recently my Bigpond email is not allowing me to send emails , the "send" button in the compose emails has disappeared Bigpond works correctly in Chrome Regards Keith … (read more)

Hi Recently my Bigpond email is not allowing me to send emails , the "send" button in the compose emails has disappeared Bigpond works correctly in Chrome Regards Keith

Asked by KLD25 1 day ago

Last reply by markwarner22 9 hours ago

Firefox is running very slowly today on my Mac

Hello, I recently updated to 15.3.2 on a silicon Mac Mini. This morning, both Firefox and TBird ran slowly. I restarted twice and spoke to a Senior Adviser at Apple. The … (read more)

Hello, I recently updated to 15.3.2 on a silicon Mac Mini. This morning, both Firefox and TBird ran slowly. I restarted twice and spoke to a Senior Adviser at Apple. The second restart was at her advice, and it brought TBird back to normal performance. She said she believed that the computer was indexing after the update to 15.3.2, which took place last night.

We thought that Firefox was normalized as well, but it is still working slowly compared to Safari. Any suggestions?

Thank you for your help.

E.

Asked by eperless 9 hours ago

Connection Failure on banking site

For the past few weeks my credit union website has posted the following error code "A connection failure has occurred. Please try again or call the Member Service Center … (read more)

For the past few weeks my credit union website has posted the following error code "A connection failure has occurred. Please try again or call the Member Service Center 24 hours a day, 7 days a week at (907) 563-4567 or (800) 525-9094.

I called member service and they blamed the problem on Mozilla, stating they are slow to update their security protocols to accept GCU's advance security. They refused my suggestion that they reach out to Mozilla and there is no direct way to contact Mozilla Support.

I have used this browzer for years with no problem, and now I can't use it on my online banking site; the only site where this problem occurs. HELP

Asked by ricmora 9 hours ago

firefox --enable-alsa (linux) does not work without pulseaudio

My linux system no longer has pulseaudio installed (for reasons unrelated to firefox). The --enable-alsa option is not rejected by firefox but doesn't work either. The o… (read more)

My linux system no longer has pulseaudio installed (for reasons unrelated to firefox).

The --enable-alsa option is not rejected by firefox but doesn't work either. The only way to get audio from firefox in this install is through the apulse wrapper:

    apulse firefox ...

Note that chrome browsers have no problem with audio when pulseaudio is not installed.

Is the --enable-alsa in firefox supposed to work?

thanks!

=> firefox --new-instance --enable-alsa [448710] Sandbox: attempt to open unexpected file /sys/fs/cgroup/cpuset/chrome [448710] Sandbox: attempt to open unexpected file /sys/fs/cgroup/schedtune/chrome [Child 448437, MediaDecoderStateMachine #1] WARNING: 7f36959274c0 OpenCubeb() failed to init cubeb: file /builds/worker/checkouts/gecko/dom/media/AudioStream.cpp:285 [Child 448437, MediaDecoderStateMachine #1] WARNING: Decoder=7f3695a15200 [OnMediaSinkAudioError]: file /builds/worker/checkouts/gecko/dom/media/MediaDecoderStateMachine.cpp:4634

Asked by em2jacks 10 hours ago

Google meet on firefox on MacOS problems

I use google meet at work. Up until recently, things were working ok. Starting a few weeks ago (there were updates both to MacOS and Firefox), when I was in a meeting, th… (read more)

I use google meet at work. Up until recently, things were working ok. Starting a few weeks ago (there were updates both to MacOS and Firefox), when I was in a meeting, the other side couldn't hear me even though meet said that my microphone wasn't muted. I then switched the meeting to Safari, and had no problems. I also noticed that when the remote party did a presentation, it did not show up when running on Firefox, but switching to Safari it worked. This is clearly a bug (or a miscoordination between Firefox and MacOS). Has anyone else encountered this? I'm running on a M4 MacBook running MacOS 15.3.2 and Firefox 136.0.1

Asked by Victor Miller 12 hours ago

Last reply by markwarner22 11 hours ago

Please fix the bug in zen browser .

some times the Youtube video's won't load i thought that it's my network glitch but my network is good only in this browser the videos won't load sometimes and some websi… (read more)

some times the Youtube video's won't load i thought that it's my network glitch but my network is good only in this browser the videos won't load sometimes and some website's like amazon also won't load some times it keeps on loading but nothing will be loaded . i need to restart the whole browser to make it work please fix it Zen browser .

Asked by invinciblesai777 12 hours ago

Last reply by markwarner22 11 hours ago

"Installation aborted" on every add-on, including themes.

Hi! I've tried everything, from refreshing to troubleshoot mode, but it says the same thing, that every installation I try has been adborted due to it being corrupt. It e… (read more)

Hi! I've tried everything, from refreshing to troubleshoot mode, but it says the same thing, that every installation I try has been adborted due to it being corrupt. It even deleted my previous theme. I'm very stressed, could someone please help? I use Nobara Linux and will include screenshots of the following: My browser is also completely up to date, I just reinstalled. I also followed the guide it said for this issue and deleted extensions.json but couldn't find the others.

It also disappears when I download extensions after verifying and when I click to install again the button won't move before going to the actual add-ons area. Thanks!

Asked by exquisitehottea 13 hours ago

  • Locked

addons stopped working

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, sinc… (read more)

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, since the old one was working just fine. The new version does not seem to appear to have downloaded properly, and neither version is allowing my addons to work or be re-installed. Please explain it to me like I am 5 years old, and help me to get this fixed without losing any of my info that might be stored in the addons.

 Thank you.

Asked by russellofthedesert 15 hours ago

Last reply by jscher2000 - Support Volunteer 14 hours ago

  • Locked

addons stopped working

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, sinc… (read more)

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, since the old one was working just fine. The new version does not seem to appear to have downloaded properly, and neither version is allowing my addons to work or be re-installed. Please explain it to me like I am 5 years old, and help me to get this fixed without losing any of my info that might be stored in the addons.

 Thank you.

Asked by russellofthedesert 15 hours ago

Last reply by jscher2000 - Support Volunteer 14 hours ago

  • Locked

addons stopped working

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, sinc… (read more)

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, since the old one was working just fine. The new version does not seem to appear to have downloaded properly, and neither version is allowing my addons to work or be re-installed. Please explain it to me like I am 5 years old, and help me to get this fixed without losing any of my info that might be stored in the addons.

 Thank you.

Asked by russellofthedesert 15 hours ago

Last reply by jscher2000 - Support Volunteer 14 hours ago

  • Locked

addons stopped working

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, sinc… (read more)

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, since the old one was working just fine. The new version does not seem to appear to have downloaded properly, and neither version is allowing my addons to work or be re-installed. Please explain it to me like I am 5 years old, and help me to get this fixed without losing any of my info that might be stored in the addons.

 Thank you.

Asked by russellofthedesert 15 hours ago

Last reply by jscher2000 - Support Volunteer 14 hours ago

  • Locked

addons stopped working

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, sinc… (read more)

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, since the old one was working just fine. The new version does not seem to appear to have downloaded properly, and neither version is allowing my addons to work or be re-installed. Please explain it to me like I am 5 years old, and help me to get this fixed without losing any of my info that might be stored in the addons.

 Thank you.

Asked by russellofthedesert 14 hours ago

Last reply by jscher2000 - Support Volunteer 14 hours ago

Desktop Firefox browser locking up when I leave app and try to return.

I enjoy Firefox and use it on all platforms. In the last week it has been difficult to browse if I leave the app for more than a few seconds. I have found that in Task ma… (read more)

I enjoy Firefox and use it on all platforms. In the last week it has been difficult to browse if I leave the app for more than a few seconds. I have found that in Task manager, the Firefox processes go to efficiency mode. Once that happens I cannot bring the browser back active. How can I turn off efficiency mode for Firefox? Thanks.

Asked by Firefox Gavin 14 hours ago

Firefox throttling my download speed.

When I try to download anything Firefox Caps my download speed at 10MB/s Other browsers don't. I tried, Edge, Chrome, Etc... they all give me access to my full Gigabit sp… (read more)

When I try to download anything Firefox Caps my download speed at 10MB/s Other browsers don't. I tried, Edge, Chrome, Etc... they all give me access to my full Gigabit speed. I've attached 2 screenshots with a SpeedTest comparison.

Firefox: 90mbps Edge: 630mbps

Asked by nikolajo 15 hours ago

Last reply by nikolajo 15 hours ago

No connection to ATT

One morning could not connect to email/ATT. This is the error message I got: Something's gone wrong We may be having trouble with your connection. Connecting your devic… (read more)

One morning could not connect to email/ATT. This is the error message I got: Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over. ATT came to home to look into hookup, etc. Could not fix. They advised Firefox could be corrupted. Should I reinstall Firefox. Had to go thru Chrome for email. Have Windows 11. Thank you.

Asked by joann 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

www.microsoft.com - Causes Tab To Crash

Hello, I cannot access microsoft.com, outlook.com, or hotmail.com without receiving the "Gah. Your tab just crashed" window. I have unistalled firefox and re-installed th… (read more)

Hello, I cannot access microsoft.com, outlook.com, or hotmail.com without receiving the "Gah. Your tab just crashed" window. I have unistalled firefox and re-installed the most current verison (not importing previous data) with no luck. I have no issues with Safari or Google Chrome accessing these websites. I prefer FireFox but need to access my Microsoft Account & Apps. My co-worker uses the same version of firefox as well as the same OS and has no issues.

Appreciate your help!

Asked by jasonf2 1 day ago

I cannot get on newsmAX

The connection to www.newsmax.com was interrupted while the page was loading. The page you are trying to view cannot be shown because the authenticity of the received… (read more)

The connection to www.newsmax.com was interrupted while the page was loading.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Asked by sandy powell 1 day ago