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Usernames not available on pre-login forms

Recently many sites have (for reasons I cannot fathom) introduced a pre-login form: ie a form that requires a username to be entered before an password text box is provid… (read more)

Recently many sites have (for reasons I cannot fathom) introduced a pre-login form: ie a form that requires a username to be entered before an password text box is provided. This seems to be a trend and it is incredibly annoying.

The issue I have is that FF does not recognise the page/form as a login page and therefore does not provide a list of usernames for the domain in question.

Any advice or help would be very much appreciated.

Asked by Craig Whittaker 5 months ago

Last reply by GerardR 2 months ago

Problems with remembering my device

In Firefox, and Firefox only, in every version for the last several months, I have found it impossible to get Firefox to allow websites to "remember this device", even wh… (read more)

In Firefox, and Firefox only, in every version for the last several months, I have found it impossible to get Firefox to allow websites to "remember this device", even when I check that option. Every day I log in to a website, for example Tmobile, and I have to get a code emailed to me. I check "remember this device so you won't need a code next time", but the next time I log in, the same thing happens. Over and over with many sites. This does not happen with any other browser, except Firefox. How do I get Firefox to allow me to save my info? I really don't want to use Chrome, Safari, Brave, or Edge, but I do not have this problem with any of them. Only Firefox. And yes, I've checked my settings, and everything I can see says Firefox should be saving this info.

Asked by TH 5 months ago

Last reply by jesup 5 months ago

Since Norton 360 Update, Firefox password manager is not working

Norton recently issued a major update to their Norton 360 software. Since then the passwords that I saved in Firefox's password manager do not work. I go to the webpage a… (read more)

Norton recently issued a major update to their Norton 360 software. Since then the passwords that I saved in Firefox's password manager do not work. I go to the webpage and the passwords simply do not show up and cannot be used. Did Norton suddenly block the Firefox password and sign in function? Call me Puzzled.

Asked by Jim 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Quitting All Accounts after closing/opening browser

So "delete cookies and site data when Firefox is closed" is disabled, i even tried to reinstall the browser couple of times but sadly problem did not go away, every time … (read more)

So "delete cookies and site data when Firefox is closed" is disabled, i even tried to reinstall the browser couple of times but sadly problem did not go away, every time i close my browser and open it back again i need to enter all my accounts and such again, which is obviously really not cool and id like my browser not to do that, on the internet all i found was about that one setting and that you should turn it off, but what do i do if its already off? ;_; Maybe there's some windows setting that keeps doing it i don't know... Extensions i tried to delete/disable didn't help either and at the moment of writing this i have no extension downloaded.

Asked by vincxnt 5 months ago

Last reply by markwarner22 5 months ago

How can I delete places.sqlite? Privacy concern.

places.sqlite: this file records EVERY website I've ever visited in a db table! This despite opting out of History and flushing daily It's frustrating that FF surreptiou… (read more)

places.sqlite: this file records EVERY website I've ever visited in a db table! This despite opting out of History and flushing daily It's frustrating that FF surreptiously collects such personal info. Why record every site I visit, date-timestamps, frequency, etc.?

moz_historyvisits_dateindex ON moz_historyvisits (visit_date) moz_places_lastvisitdateindex

As test, I changed the name to places-sqlite.old to see if FF will create a new one It didn't make a new table; re-created the old one.

I need to update FF because of the expired certificates, but would like to clear these out first. Similarly, can I get rid of the icon database? My bookmarks are backed up as JSON and HTML files. I just wished they didn't contain extraneous info

Asked by plew29881 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

How to delete automatic username fill in

Hello everyone, How can I delete the automatic username suggestions that appear on websites? Even when I remove the username and password for the website from Firefox's … (read more)

Hello everyone,

How can I delete the automatic username suggestions that appear on websites? Even when I remove the username and password for the website from Firefox's password manager, the usernames still show up. If I simply double-click in the username field, I still get the old suggestions. Deleting cookies hasn’t helped either. Please see screenshot. I anonymized the mail adresses in the pic, but they are completely shown.

Can anyone help me?

Thx in advance Chris

Asked by artchain 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Address autofill feature available in Poland

Hi, 2 days ago I switched from Chrome to Firefox. I buy a lot of stuff online from many shops, so I really need the autofill feature. I checked and it is available only i… (read more)

Hi, 2 days ago I switched from Chrome to Firefox. I buy a lot of stuff online from many shops, so I really need the autofill feature. I checked and it is available only in some locations, ex. France. Will it be available in Poland in about a month?

Asked by jacekslawiec 5 months ago

Last reply by TyDraniu 5 months ago

Passwords are no longer syncing between devices in Mozilla sync account.

None of my saved passwords in my Mozilla account are showing up when I switch laptops and try to logon to various sites. Instead I have to manually enter the passwords fo… (read more)

None of my saved passwords in my Mozilla account are showing up when I switch laptops and try to logon to various sites. Instead I have to manually enter the passwords for the sites every time even though the sites show that I have saved passwords for that site in my Mozilla account. When I type the password in a old or new site, Mozilla doesn't even ask if I want to save the password anymore.

Asked by snowwcat 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Firefox 135.0 conflict with Outlook

Why does Firefox 135.0l not allow sending emails via Outlook? Repeating redirects detected. clientIPAddress 68.13.174.72 X-ClientId: 76D35CD4C3AA4891AB2A5745F0ED325B X… (read more)

Why does Firefox 135.0l not allow sending emails via Outlook?

Repeating redirects detected.


clientIPAddress 68.13.174.72 X-ClientId: 76D35CD4C3AA4891AB2A5745F0ED325B X-Redir-Error AsMgcsYBzMnOKJZI3Qg|AsMgcsYBKQUkJ5ZI3Qg|AsMgcsYBjLWOJZZI3Qg|AsMgcsYBpo7hI5ZI3Qg|AsMgcsYBBlnEIZZI3Qg|AsMgcsYBIsGkH5ZI3Qg|AsMgcsYB6IjFHZZI3Qg|AsMgcsYBaHQrHJZI3Qg|AsMgcsYBnoh5GpZI3Qg|AsMgcsYBCsEMGZZI3Qg|AsMgcsYB7_qAF5ZI3Qg X-FEServer CH3P220CA0008 Date:2/8/2025 11:13:12 PM

Asked by jkwood307 3 months ago

Last reply by LC 3 months ago

How to stop Firefox from Autofilling a Single Website's password?

I accidentally told Firefox to autofill a password for a website. I have followed all methods I found on web & in Mozilla support without success., except I don't wa… (read more)

I accidentally told Firefox to autofill a password for a website. I have followed all methods I found on web & in Mozilla support without success., except I don't want to stop or delete ALL autofills. Firefox doesn't show this password as saved (even when I search for it by URL), and the "Saved Logins" section of "passwords & security" [in settings] NO longer exists. I do NOT want to delete all autofills. I also checked my settings for this website, and it is NOT causing the autofill. Please: How do I stop Firefox from autofilling of a password for a SINGLE website? Thank you!

Asked by doctorgail 5 months ago

Last reply by cor-el 5 months ago

password manager only autofills passwords, not usernames

My usernames and passwords are both saved on firefox. On certain websites, like reddit, the option to autofill only appears when I click on the password box, not the user… (read more)

My usernames and passwords are both saved on firefox. On certain websites, like reddit, the option to autofill only appears when I click on the password box, not the username box, and it only fills out the password. This happens both on windows and android.

Asked by zoejacques7 5 months ago

Last reply by burjet 5 months ago