Showing questions tagged:

Log on to EBay issue

Hi, this AM South Australia time, Firefox did an update again. Later I needed to sign onto Ebay, which required a Capcha verification. After several attempts failed. EBay… (read more)

Hi, this AM South Australia time, Firefox did an update again. Later I needed to sign onto Ebay, which required a Capcha verification. After several attempts failed. EBay's solution was to use a different browser. Edge worked fine. What has happened?

Archived 4 44

Sites Default to Wrong Account

Whenever I go onto a Microsoft website, I have a terrible (consistently mildly inconvenient) time signing in. For whatever reason, it always tries to sign in with my scho… (read more)

Whenever I go onto a Microsoft website, I have a terrible (consistently mildly inconvenient) time signing in. For whatever reason, it always tries to sign in with my school account instead of my personal account, and I have to manually change to the account I actually want to use. I don't know why it keeps defaulting like this but it's very annoying, what can I do about it?

Solved Archived 4 216

How can I delete places.sqlite? Privacy concern.

places.sqlite: this file records EVERY website I've ever visited in a db table! This despite opting out of History and flushing daily It's frustrating that FF surreptiou… (read more)

places.sqlite: this file records EVERY website I've ever visited in a db table! This despite opting out of History and flushing daily It's frustrating that FF surreptiously collects such personal info. Why record every site I visit, date-timestamps, frequency, etc.?

moz_historyvisits_dateindex ON moz_historyvisits (visit_date) moz_places_lastvisitdateindex

As test, I changed the name to places-sqlite.old to see if FF will create a new one It didn't make a new table; re-created the old one.

I need to update FF because of the expired certificates, but would like to clear these out first. Similarly, can I get rid of the icon database? My bookmarks are backed up as JSON and HTML files. I just wished they didn't contain extraneous info

Archived 4 161

post refresh firefox now I need to log on apps each time?

Hello Folks: after having the 'invisible' band across the top of each page, it was advised I reset : was fine saved all bookmarks before hand etc. Now, I am having to l… (read more)

Hello Folks: after having the 'invisible' band across the top of each page, it was advised I reset : was fine saved all bookmarks before hand etc. Now, I am having to log into my usual apps each time: eg. the Library, the duck.ai, the Fitness app etc. Was this a result of the reset: wondering if the duckduckgo Privacy Essentials extension and the FF reset (refresh?) in now in conflict: I am not a greenhorn but definitely not an advanced techy so laylman's terms please THANK you for your help with this.

Solved 4 118

Quitting All Accounts after closing/opening browser

So "delete cookies and site data when Firefox is closed" is disabled, i even tried to reinstall the browser couple of times but sadly problem did not go away, every time … (read more)

So "delete cookies and site data when Firefox is closed" is disabled, i even tried to reinstall the browser couple of times but sadly problem did not go away, every time i close my browser and open it back again i need to enter all my accounts and such again, which is obviously really not cool and id like my browser not to do that, on the internet all i found was about that one setting and that you should turn it off, but what do i do if its already off? ;_; Maybe there's some windows setting that keeps doing it i don't know... Extensions i tried to delete/disable didn't help either and at the moment of writing this i have no extension downloaded.

Archived 4 31

Accounts/password entries don't show up in Firefox's password manager

Hi! I'm running Linux Mint right now, but this also happened on Windows, I copied the profile from Windows so I suspect that is likely why. When I go to about:logins, I s… (read more)

Hi! I'm running Linux Mint right now, but this also happened on Windows, I copied the profile from Windows so I suspect that is likely why.

When I go to about:logins, I see none of the accounts listed. Even when I input a search in the search box, nothing. I don't know what could be causing this. See attached screenshots. Don't worry, there's no concern of leaking account details, because they aren't showing up.

Archived 4 55

Can't log-in to a site. Keep getting "BAD REQUEST" message

I recently began having trouble logging into a retail web site that I have had an online account with for several years with no problems. One day, when I tried to log-in … (read more)

I recently began having trouble logging into a retail web site that I have had an online account with for several years with no problems. One day, when I tried to log-in from the site's main page, I got nothing but a white screen with the following message:

Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

I tried the usual fixes: reboot my computer, re-set my password, etc. It called the site's tech support and they were mystified. They ended up deleting my account and sending me a special one-time activation code to set up a new account. But when I tried to set up a new account, I once again got the "Bad Request" message. I'm beginning to think it's a browser problem, but I can't say for sure. Any suggestions?

I should note that all of my other online logins are still working fine, and that I have made no recent changes in my computer hardware (I use a desktop) or peripherals. Any help you can give me would be greatly appreciated!

Archived 4 24

Since Norton 360 Update, Firefox password manager is not working

Norton recently issued a major update to their Norton 360 software. Since then the passwords that I saved in Firefox's password manager do not work. I go to the webpage a… (read more)

Norton recently issued a major update to their Norton 360 software. Since then the passwords that I saved in Firefox's password manager do not work. I go to the webpage and the passwords simply do not show up and cannot be used. Did Norton suddenly block the Firefox password and sign in function? Call me Puzzled.

Archived 4 165

Firefox saves my password but not email address.

Hello. Firefox saves my password but not my email address on Royal Caribbean's website. I have tried everything possible but still will not work. I know how to save passw… (read more)

Hello. Firefox saves my password but not my email address on Royal Caribbean's website. I have tried everything possible but still will not work. I know how to save passwords and email address. All my other websites will open just fine, but not RC. I always have to type in my email address. Chrome does open up both my password and email address. I used AI and did everything it said to do with Firefox and still does not work. I have windows 11. If you have windows 11 try it and see if it works for you. Any help would be appreciated. Thank You...

Open 4 55

Everytime I hit "login" on a google site, it redirects me to a page about clearing cookies/cache

I have no way to log in to my google accounts right now. On any google site, if I hit log-in it redirects me to this page: https://support.google.com/accounts/answer/320… (read more)

I have no way to log in to my google accounts right now. On any google site, if I hit log-in it redirects me to this page:

https://support.google.com/accounts/answer/32050?hl=en

I've tried clearing my cache and cookies. My firefox browser is up to date. I tried disabling ad blocker and cookie auto-delete. Javascript is enabled and I even tried turning on that feature that prevents page redirects. I'm truly at a loss for what to do.

Archived 4 227

Can Firefox Passwords default to "Last Used"?

I'm away from home, using Firefox on Windows 10, and every time I open the password manager, it defaults to "Alerts". I feel sure that when I use Firefox at home on Windo… (read more)

I'm away from home, using Firefox on Windows 10, and every time I open the password manager, it defaults to "Alerts". I feel sure that when I use Firefox at home on Windows 11, it defaults to "Last Used". In this age of complex passwords, if I am opening the password manager, it's to copy a password I need frequently, so it would be very helpful if I could get Firefox to default to showing the "Last Used" passwords. Is there a way to do this?

Archived 3 33

Microsoft is blocking access to my computer

Starting last night, Microsoft wants me to login with my username and password. However, it will not allow me to input those factors. I have Windows 11 and am using a n… (read more)

Starting last night, Microsoft wants me to login with my username and password. However, it will not allow me to input those factors. I have Windows 11 and am using a new desktop cube made by KAMRUI. I detest the control Microsoft is forcing on me. Can I delete my MS account? I don't use their products. Also, I am disgusted by their manipulation and invasion of my privacy. What are my options, in this case?

Archived 3 72

Enabling JavaScript

Please, PLEASE help! I've been trying for a week to log in to Google for my email, etc. with NO luck (I have Windows 10 and Firefox as my default browser). I've tried all… (read more)

Please, PLEASE help! I've been trying for a week to log in to Google for my email, etc. with NO luck (I have Windows 10 and Firefox as my default browser). I've tried all three steps in Google's prompt-menu but no luck. PLEASE help, and SOON!

Archived 3 46

Dashlane Extension

Would you like to explain to me why the Dashlane Extension will either not load or will load after several minutes? Rather a catch 22 isn't it. You want my password to r… (read more)

Would you like to explain to me why the Dashlane Extension will either not load or will load after several minutes? Rather a catch 22 isn't it. You want my password to raise this issue; but, you will not give me access to my password vault. It used to work just fine. What did you change?

Also telling that Mozilla holds the keys to the realm but have zero interest in providing direct support.

Archived 3 33

support.mozilla.org login

Seems like every time I come here, not only do I have to re-login, but also do the 2-step verification. Is there any way to avoid all this? I understand the need for sec… (read more)

Seems like every time I come here, not only do I have to re-login, but also do the 2-step verification. Is there any way to avoid all this?

I understand the need for security precautions, but my circumstances don't require 2-step verification or the re-login.

Open 3 159

Google Account Sign In Issue

I am not able to login into my gmail account. Whenever I try to sign in, it shows the message as shown in the attached image. I have tried clearing all cookies and cache.… (read more)

I am not able to login into my gmail account. Whenever I try to sign in, it shows the message as shown in the attached image. I have tried clearing all cookies and cache. Also removed all the extensions to see if it fixes it Please help me. I have Linux Mint 22 Cinnamon Firefox version 131.0.3 (64-bit)

Solved Archived 3 204