I recently began having trouble logging into a retail web site that I have had an online account with for several years with no problems. One day, when I tried to log-in … (read more)
I recently began having trouble logging into a retail web site that I have had an online account with for several years with no problems. One day, when I tried to log-in from the site's main page, I got nothing but a white screen with the following message:
Bad Request
Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit.
I tried the usual fixes: reboot my computer, re-set my password, etc. It called the site's tech support and they were mystified. They ended up deleting my account and sending me a special one-time activation code to set up a new account. But when I tried to set up a new account, I once again got the "Bad Request" message. I'm beginning to think it's a browser problem, but I can't say for sure. Any suggestions?
I should note that all of my other online logins are still working fine, and that I have made no recent changes in my computer hardware (I use a desktop) or peripherals. Any help you can give me would be greatly appreciated!