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support.mozilla.org login

Seems like every time I come here, not only do I have to re-login, but also do the 2-step verification. Is there any way to avoid all this? I understand the need for se… (read more)

Seems like every time I come here, not only do I have to re-login, but also do the 2-step verification. Is there any way to avoid all this?

I understand the need for security precautions, but my circumstances don't require 2-step verification or the re-login.

Asked by noel_envode 1 month ago

Last reply by TyDraniu 1 month ago

ATT yahoo mail account blocked some times

I was having issues signing in to my ATT yahoo mail account I have had for years while using firefox. All of a sudden in late 2024 it was intermittent as to if I got in o… (read more)

I was having issues signing in to my ATT yahoo mail account I have had for years while using firefox. All of a sudden in late 2024 it was intermittent as to if I got in or not. I called ATT and the tech was aware and did not have a fix other then to log in on private browser which works. So here is what happens I hit the logo on my firefox face page, it sends me to my log on for yahoo filled in. Hit it, it sends me to att login hit that it goes to password hit that and if it works it brings up the verification page asking numbers sent to my phone. enter those numbers hit enter and I am on my e mail page. if when I hit ATT password and its not going to work it brings up a sorry its us not you try again from ATT if you hit retry it sends you to the open page for yahoo but not your mail. Some times it works next time it doesn't. Help

Asked by norm1417 5 months ago

Last reply by Denys 5 months ago

Firefox primary password cannot be entered.-Please check.

I need to enter a firefox primary password. I cannot enter an existing primary password. A reset is required. How can I change the firefox primary password? I need help r… (read more)

I need to enter a firefox primary password. I cannot enter an existing primary password. A reset is required. How can I change the firefox primary password? I need help resetting.



@Name : Eunji Ok @Phone number : [telephone number] @E-mail : [email address]

Asked by 옥은지 1 month ago

Last reply by Paul 1 month ago

Email Accounts Requiring Sign-In

I have three email accounts thru (comcast, gmail and outlook). I have each of these email accounts bookmarked on my Firefox page. It used to be all I had to do was click … (read more)

I have three email accounts thru (comcast, gmail and outlook). I have each of these email accounts bookmarked on my Firefox page. It used to be all I had to do was click on the bookmarked tab and the email account opened immediately. But, lately, each of these three accounts requires a sign-in before it will open my email account. One even requires a two-step process requiring I list a different email to receive a code to open the current email account I'm trying to open. This is a recent occurence and I wondered if it was something Firefox included in their more recent version of Firefox? If so, please tell me how to get rid of this sign-in process! I have many security processes to protect my accounts and do not need this additional required sign-in process! Please tell me how I can get rid of this requirement. It is a pain to have to re-sign-in each time I try to access my email which I do several times a day. Thank you for any help you can give me to fix this problem. Barbara Thomas

Asked by barbt2409 5 months ago

Last reply by Denys 5 months ago

what is the best app to keep passwords and keys across different platformes?

What is the best app to keep passwords and keys across different platforms? Microsoft has been a real pain lately telling me there is a problem with my accounts. I need a… (read more)

What is the best app to keep passwords and keys across different platforms? Microsoft has been a real pain lately telling me there is a problem with my accounts. I need a program that will keep me from having to change passwords every time. I have multiple emails with Hotmail that keep my personal mail separate from work, and gaming platforms. Plus, there are things that may turn out to be junk, given the sheer number of fishing platforms now available.

Asked by R L Harris 3 months ago

Last reply by Paul 3 months ago

Account

Hallo Mozilla-Team, mir ist aufgefallen, dass im Passwortbereich meines Mozilla-Kontos ein Text erscheint, den ich selbst nicht eingetragen habe: „Beerdigung 25.6.2025“. … (read more)

Hallo Mozilla-Team, mir ist aufgefallen, dass im Passwortbereich meines Mozilla-Kontos ein Text erscheint, den ich selbst nicht eingetragen habe: „Beerdigung 25.6.2025“. Ich bin mir unsicher, wie dieser Eintrag dorthin gelangt ist und ob dies ein technischer Fehler oder ein Hinweis auf ein Sicherheitsproblem sein könnte. Ich bitte um eine Überprüfung und Rückmeldung, ob mein Konto betroffen ist oder ob weitere Schritte notwendig sind. Vielen Dank im Voraus und freundliche Grüße

Asked by B. Nauendorff 4 months ago

Last reply by Kiki 4 months ago

SIGNING OUT

every week firefox sign out my accounts WHYY YOU KEEP DOING THIS I DIDNT PRESS ANYTHING TO SIGNOUT STOP DOING THAT OR I WILL NEVER USE FIREFOX AGAIN . ITS A WASTE OF TIM… (read more)

every week firefox sign out my accounts WHYY YOU KEEP DOING THIS I DIDNT PRESS ANYTHING TO SIGNOUT STOP DOING THAT OR I WILL NEVER USE FIREFOX AGAIN . ITS A WASTE OF TIME TO KEEP SIGNING IN EVERYWEEK

Asked by catherinewagdy05 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Login screen legibility

I use a custom wallpaper, which has almost no contrast with the login password fields, which are all white, including the text, making them essentially invisible. Is the… (read more)

I use a custom wallpaper, which has almost no contrast with the login password fields, which are all white, including the text, making them essentially invisible. Is there any way I can change the text color of the login password prompt to black, so it will be clearly visible? I've found nothing on the forums. I'm running Sequoia 15.6.1 on a Mac Mini M4. Sidney

Asked by snksaukus 2 months ago

Last reply by Paul 2 months ago