Showing questions tagged: Show all questions
  • Archived

how do i delete old passwords

Firefox has begun showing multiple password options when I am trying to log into a site. Several errors (and yes, I consider them ERRORS) are occurring: 1) Firefox prese… (read more)

Firefox has begun showing multiple password options when I am trying to log into a site. Several errors (and yes, I consider them ERRORS) are occurring:

1) Firefox presents passwords for EVERY account I have on the current website, not just the one I have entered in the UserID field;

and

2) Firefox presents multiple, previous versions of the password for the correct UserID.

I want this to stop, mainly because, before these errors were introduced, only the correct version of the correct UserID's password was auto-populated, and pressing the LOGIN button was all that was required.

Asked by Joe's Firefox Account 1 year ago

Last reply by McCoy 1 year ago

I lost my gmail password saved in Firefox

Hi, i have a problem. My gmail account passwords are gone I've checked in Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords" but there … (read more)

Hi, i have a problem. My gmail account passwords are gone I've checked in Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords" but there is nothing. Neither to the "account.google" nor "google.com". I have always had the pre-filled username/passwords fields for years. Only the gmail password are missing. Someone can help me, please?

Asked by Quasar3.1415 4 months ago

Last reply by cor-el 4 months ago

  • Archived

Firefox Lockwise says I have 158 saved logins, but when I select "Logins and Passwords" nothing shows up

I have searched every support post that has anything remotely to do with my problem. I have tried booting in safe mode, downloading Firefox ESR and performing folder acro… (read more)

I have searched every support post that has anything remotely to do with my problem. I have tried booting in safe mode, downloading Firefox ESR and performing folder acrobatics with key3 and key4 files, I have disabled my anti-virus software. To no avail.

This morning, I was forced to log back in to my Firefox Browser "due to security reasons" and when I did all of my logins and passwords were gone. if I go to about:protections and scroll to the bottom of the page, Firefox Lockwise tells me that I have 158 passwords saved securely. But if I go to Logins & Passwords, there are only the 5 passwords that I have saved today since the issue began.

I NEED HELP!!!!!

Asked by tjwilson1987 1 year ago

Last reply by cor-el 1 year ago

How to migrate master password & logins to FF 94.0?

Help! After many, many, happy, trouble-free years with FF (thanks folks) I just updated to FF 94.0. FF 94 is failing to use my saved logins, is silently failing to save… (read more)

Help! After many, many, happy, trouble-free years with FF (thanks folks) I just updated to FF 94.0. FF 94 is failing to use my saved logins, is silently failing to save new logins, seems to have forgotten my master password and won't let me set a new master password (which is probably a good thing!).

I see from searches here and elsewhere that the failure to migrate master password and login has been a serious issue, for a lot of people, for a long time, when upgrading FF. What I am still not clear on, despite reading many posts, is how to recover from this situation and seek your guidance on this.

In my profile I see:

  • key3.db (last updated by old version of FF)
  • key4.db (updated/created by new FF 94)
  • logins.json (Seems still full of all my login entries and salted passwords, not touched by FF 94)

Thanks

(O/S Linux Mint 20.2 Cinnamon. Daily backups of ~ available if needed)

Asked by john677 2 months ago

Last reply by cor-el 2 months ago

  • Archived

Amazon allowed to change my password in Firefox?

On four occasions during the past three months, Amazon has refused my log in to their site, stating that I've not used the correct password. When this occurs, I look at … (read more)

On four occasions during the past three months, Amazon has refused my log in to their site, stating that I've not used the correct password. When this occurs, I look at my 'password box' and can see that the number of characters (the black dots) are of a far greater number than the number of characters in my current password by more than 200. When I go to 'Security' in Firefox to view my password, it has indeed changed to a random selection of 200 plus characters. When I erase these characters and retype my original password, Amazon will accept the change and I can log in.

My question: Although I don't expect anyone to know why Amazon is doing this, I'm baffled as to how Firefox can be manipulated by Amazon so as to change my password.

Has anyone experienced this and is there any advice? I'm hopeful that an actual Amazon tech will have a response to this as well as the community.

Thank you,

Placerville

Asked by Placerville 1 year ago

Last reply by jonzn4SUSE 1 year ago

Lost a few logins after update to 91

Hello, I recently updated firefox to the latest version (91.0) and just noticed some logins are lost. I only noticed my google accounts passwords are missing but who kno… (read more)

Hello, I recently updated firefox to the latest version (91.0) and just noticed some logins are lost. I only noticed my google accounts passwords are missing but who knows if there are others. I mean I have encountered the problem a long time ago when all of my passwords were not imported and I had to manually retrieve them but now I cannot do that because the profile was indeed imported but somehow a few passwords were omitted... I tried to find some other older profile but there seems to be none but the curent default one Please help

Asked by ace6de5 5 months ago

Last reply by jacek14 4 months ago

  • Archived

password security is not there in this browser at all

password security is not there in this browser at all ,non technical one can also get vulnerable details of the user easily,when someone has set save password . supposed … (read more)

password security is not there in this browser at all ,non technical one can also get vulnerable details of the user easily,when someone has set save password . supposed the gmail accc password is saved and then the user sign out of it, and try to log in again then passwprd is visible again, there should have been password attribute and password should not be visible unless the user enter system password or fingerprint auth, it is very serious issue i think

Asked by niel 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How can I return to the previous password set up?

Hello The original built in password manager that Firefox had has changed again. It originally changed late last year. Then i returned to the previous password manager … (read more)

Hello

The original built in password manager that Firefox had has changed again. It originally changed late last year. Then i returned to the previous password manager by following instructions in this link:

https://prod-tp.sumo.mozit.cloud/en-US/questions/1271509#question-reply

However this solution no longer works. How can i get back to the previous password manager, when it was displayed in a row of columns headed 'Site' 'Username' 'Password' 'Last Changed.' Now once again it is just one long column.

I look forward to hearing from you.

Thanks

Asked by dj1dci 1 year ago

Last reply by McCoy 1 year ago

  • Archived

how to get back my password from old version of mozilla firefox? I lost everything :((

Almost one week ago, my daughter updated my firefox and when I checked the new version, I realized that my whole passwords were lost and there were no record in my securi… (read more)

Almost one week ago, my daughter updated my firefox and when I checked the new version, I realized that my whole passwords were lost and there were no record in my security profile. I checked the internet for solution, most of them suggested some files to import, but I dont have them. I need basic narration and instructions. I have some intercontinentinal projects, so I urgently need a solution. Thanks.

Asked by sebnemozde 1 year ago

Last reply by cor-el 1 year ago

"Forget about this site" removes Lockwise login entries

Hello, I just stumbled upon a very interesting "feature" (I'd say bug). If one goes to the history, and then clicks on "Forget about this site", one would assume that thi… (read more)

Hello, I just stumbled upon a very interesting "feature" (I'd say bug). If one goes to the history, and then clicks on "Forget about this site", one would assume that this site would be removed from the history. However, in addition to that happening, all these site's logins are also completely erased from Lockwise, so now I have to recover passwords on all sites where I did this :-( That is certainly not wanted. Is there a way to prevent this?

Asked by firefox1497 5 months ago

Last reply by cor-el 5 months ago

  • Archived

Firefox autofills some password fields even though the feature is disabled and no sites are listed in lockwise.

Anyone have an idea where the data may be hiding so it can be removed? It only happens with a handful of sites but I happen to use these particular sites very frequently… (read more)

Anyone have an idea where the data may be hiding so it can be removed? It only happens with a handful of sites but I happen to use these particular sites very frequently. (And it uses the wrong username and/or password for these sites.)

Asked by kgc1960 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Auto-generated passwords settings?

Are there settings like a checklist for Uppercase, Lowercase, Numbers, Symbols, Length ? Sometimes I want a more readable password other times sites aren't accepting a pa… (read more)

Are there settings like a checklist for Uppercase, Lowercase, Numbers, Symbols, Length ? Sometimes I want a more readable password other times sites aren't accepting a password with/without some of these defined. Also why isn't there a button in the "about:logins" (or a normal dropdown context menu item) to just generate a password in any field, because sometimes it doesn't work for some fields - like changing a password, or I need to generate it separately.

Asked by gendalf 1 year ago

Last reply by codetalker 1 year ago

  • Archived

Firefox won't stop prompting me for master password

Hello, Long-time Firefox user here. I'm running Firefox (version 75.0, auto-updates enabled) on a Windows 10 (Version 10.0.18362 Build 18362) desktop PC. I'm using the b… (read more)

Hello,

Long-time Firefox user here. I'm running Firefox (version 75.0, auto-updates enabled) on a Windows 10 (Version 10.0.18362 Build 18362) desktop PC. I'm using the built-in Firefox password manager, although as a general practice I do not log into it using my master password unless absolutely needed (for example, to check my email or Slack). For the vast majority of the general browsing I do, I stay logged out of my accounts.

This has worked just fine for years. However, lately Firefox keeps prompting me to enter my master password, and won't stop prompting me for my password while I'm browsing. Oftentimes I'll randomly receive the prompt, often on sites that should not be asking for a password, such as a blank New Tab or sites that don't have any associated data in my password manager.

What's frustrating is that, when I close the prompt, Firefox will immediately re-prompt me again to enter my master password, despite me not wanting to log in (or on some sites, not having an account or even a login page). It will keep repeating this prompt incessantly, sometimes for 5-6 times before going away briefly, only to reoccur when I navigate to a new site.

My browser is configured to be a bit more privacy-conscious, and I'm wondering if this may be causing this behavior. In Options > Privacy and Security, I've set Custom blocking for the following items: - Cookies (all third-party sites) - Tracking content (in all windows) - Cryptominers - Fingerprinters I have also set my browser to delete cookies and site data upon closure.

I am using the following plugins, with auto-updates enabled: uBlock Origin HTTPS Everywhere Privacy Badger Decentraleyes Cookie Autodelete Firefox Mult-Account Containers Facebook Container

I've searched the support forums for help on this topic and found the two articles below. However, after trying the offered solutions, neither fixed the underlying behavior. Also note that I am not using any third-party antivirus solutions, like ESET Internet Security and Avast, which have been known to cause similar issues with the Firefox password manager. Here are the articles I found: https://support.mozilla.org/en-US/kb/firefox-keeps-asking-me-master-password (I tried these steps and still had the same behavior happen) https://support.mozilla.org/en-US/questions/1176785 (this just disables the Password Manager, something I ideally would not have to do to stop this behavior)

Can anyone provide any insight into why Firefox keeps doing this? I love Firefox but lately it's become a drag to use because of this. Thanks all.

Asked by andre.tom 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Password check box

In order for Firefox to remember my passwords, I have to go into the passwords options and check the box that states "ask to save my passwords".. it seems to "uncheck" ev… (read more)

In order for Firefox to remember my passwords, I have to go into the passwords options and check the box that states "ask to save my passwords".. it seems to "uncheck" every 24 hours or so. Why doesn't the check box stay "checked"?

Asked by enforcer1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

how can I prevent my password from appearing automatically when I open a site

When ever I login to my bank account a screen appears showing my Id along with my password allowing anyone to access my account. How do I prevent the password from openin… (read more)

When ever I login to my bank account a screen appears showing my Id along with my password allowing anyone to access my account. How do I prevent the password from opening automatically. dan

Asked by Daniel Amatuzzo 1 year ago

Last reply by McCoy 1 year ago

  • Archived

How can I reinstall firefox with only passwords/bookmarks?

I want to COMPLETELY wipe firefox, and then reinstall it and bring back only my passwords and bookmarks. I'm trying to troubleshoot some graphical glitches in firefox. Ho… (read more)

I want to COMPLETELY wipe firefox, and then reinstall it and bring back only my passwords and bookmarks. I'm trying to troubleshoot some graphical glitches in firefox. How do I restore passwords and bookmarks after restoring? Thanks

Asked by bhybodus 1 year ago

Last reply by RobertJ 1 year ago

  • Archived

Why is Firefox suddenly not saving my request to ask to save login information?

Since about 2 updates ago I have had to keep my options tab open for it to save the request that I want it to Ask to save logins and passwords for websites it is very ann… (read more)

Since about 2 updates ago I have had to keep my options tab open for it to save the request that I want it to Ask to save logins and passwords for websites it is very annoying that every time I restart Firefox I have to go through this.

Asked by K8T 1 year ago

Last reply by FredMcD 1 year ago