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Since updating to Firefox 100.0.1 cannot print any web pages.

Since updating to Firefox 100.0.1 cannot print any web pages. Cannot print to a printer, or to FoxIt pdf printer. Printing in MS Edge works with no problems. I have cl… (read more)

Since updating to Firefox 100.0.1 cannot print any web pages. Cannot print to a printer, or to FoxIt pdf printer. Printing in MS Edge works with no problems. I have cleared saved print settings - did not fix problem. Please advise. Thank you.

Asked by fdispensiere1 4 months ago

Last reply by cor-el 1 month ago

Restore Download History

I like to keep a record of my download history. I accidentally clicked the "Clear Downloads" in the Downloads page and years of download history disappeared. I am surpris… (read more)

I like to keep a record of my download history. I accidentally clicked the "Clear Downloads" in the Downloads page and years of download history disappeared. I am surprise there isn't a popup message box asking for confirmation.

Does anyone know how can I restore my download history in "Downloads"? Thanks.

Asked by lettherebeplastic 4 months ago

Last reply by cor-el 4 months ago

Phone Number Reformatting in Autofill

Firefox is adding +1 before 7-digit phone numbers. There are two things wrong with this. The + sign is only appropriate for cell phones and some websites will not accep… (read more)

Firefox is adding +1 before 7-digit phone numbers. There are two things wrong with this. The + sign is only appropriate for cell phones and some websites will not accept phone numbers with the prefix as valid. When will this be fixed?

Asked by js-3410 4 months ago

Last reply by VICKIANDWESS 1 month ago

FF suddenly auto downloads to download folder. How to stop it?

For over a decade I've used FF, and when I download things (99% of the time from Yahoo) I set FF to "always ask" what to do with downloads. Suddenly that changed and it … (read more)

For over a decade I've used FF, and when I download things (99% of the time from Yahoo) I set FF to "always ask" what to do with downloads. Suddenly that changed and it started downloading everything automatically to the Download Folder.

I went to options and changed everything back to "always ask."

FF does always ask... but... it ALSO still auto downloads to the Downloads Folder now.

And I can't figure out how to stop that.

Any help is appreciated.

Asked by lewistonlaw 5 months ago

Last reply by cor-el 1 month ago

CVE-2022-1096

I just heard that Chrome and Edge have updated due to a zero-day exploit as documented in CVE-2022-1096. Does that also apply to Firefox, and if so, do I need to do anyt… (read more)

I just heard that Chrome and Edge have updated due to a zero-day exploit as documented in CVE-2022-1096. Does that also apply to Firefox, and if so, do I need to do anything or are you folks working on it?

Thanks.

Asked by crogerblair1 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

Firefox apparently deleted by system restore

Greetings... Yesterday, my laptop was functioning without difficulty. Today, when I logged into Windows 10, instead of my usual profile/desktop appearing, a default profi… (read more)

Greetings...

Yesterday, my laptop was functioning without difficulty. Today, when I logged into Windows 10, instead of my usual profile/desktop appearing, a default profile/desktop appeared.

I performed a system restore using the most recent restore point (two days ago). The system restore completed successfully and upon restart and login, my usual profile/desktop appeared.

However, my installation of Firefox no longer completely exists. In the C:\Program Files\Mozilla Firefox directory, many of the files that customarily exist no longer appear, including firefox.exe.

Most certainly, I do not want to lose any of my bookmarks, open tabs, or custom settings that I have established in my Firefox over many years of use. What would be the best way for me to restore Firefox on my laptop, while preserving all of my bookmarks, open tabs, custom settings, etc?

Would a simple reinstall of Firefox accomplish this task, without my losing any of my bookmarks, open tabs, custom settings, etc? Or, is there something else that I should do?

I would sincerely appreciate your feedback regarding this problem. Thank you!

...ted

Asked by Ted Benjeski 9 hours ago

Last reply by Dropa 9 hours ago

Windows 10 NOT Windows 8

Firefox continues to indicate I am using Windows 8. I have NEVER used Windows 8 in my liftetime. I use Windows 10 and after locating the program compatibility location to… (read more)

Firefox continues to indicate I am using Windows 8. I have NEVER used Windows 8 in my liftetime. I use Windows 10 and after locating the program compatibility location to change to Windows 10, Windows 10 isn't an option. I changed my OS to 10 in your box below. Why? I don't understand this.

Asked by Rhonda 21 hours ago

Last reply by cor-el 4 hours ago

metamask

I previously had a MetaMask extension on FireFox and it would open as usual. Several days ago, I opened Firefox and the MetaMask icon in the upper bar wasn't there. I t… (read more)

I previously had a MetaMask extension on FireFox and it would open as usual. Several days ago, I opened Firefox and the MetaMask icon in the upper bar wasn't there. I tried to download it on the browser several times and eventually got the download and entered the seed phrase and, with some outside help, established the extension again and recovered my tokens. So all was good. But today I opened my FireFox and the MetaMask was missing again. Can you please help me find out why it is missing and how to keep that from happening again. Thank you

Asked by geneholl93 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Firefox will not start after reboot after a storm emergency shut down

I had to emergency shut down due to a storm. After the reboot of my Mac Firefox will not open, even while holding down power key. This is a constant problem I run into an… (read more)

I had to emergency shut down due to a storm. After the reboot of my Mac Firefox will not open, even while holding down power key. This is a constant problem I run into and am not finding a solution. I'm having to use safari to get to you. All I get is a spinning wheel/firefox is not responding and I have to force quit. All I have ever used is Mozilla but am going to have to give up and use safari. It at least works.

Asked by lacewood12 1 day ago

Last reply by cor-el 1 day ago

Printing issues. ebay USPS shipping label displays good, prints bad.

An ebay shipping label shows the USPS logo on the top of the label with the "F" code. Although this was completely broken a few versions ago, the shipping label (as disp… (read more)

An ebay shipping label shows the USPS logo on the top of the label with the "F" code. Although this was completely broken a few versions ago, the shipping label (as displayed in Firefox) displays with a few distorted and inaccurate elements at the top of the label specifically the "F" code and the USPS logo. The QR code is F-ed up too. The rest of the label (oriented 90 degrees to the portrait page mode) is better but the Bar code is also not identical to the displayed image. So it displays fine. Prints bad to an Epson WF-3620 on a MacOS 12.5.1 running Firefox 104.0.2.

When I save the PDF onto a file and display in Preview. It looks the same as Firefox displayed on the screen, but prints perfectly from Preview.

Close, but no cigar. Firefox printing is still problematic.

Asked by Derek Dokoto 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Problem accessing New York Times articles

I have a problem accessing articles in the New York Times web page. I have a Basic subscription and I am signed in. When I try to read an article, the New York Times site… (read more)

I have a problem accessing articles in the New York Times web page. I have a Basic subscription and I am signed in. When I try to read an article, the New York Times site thinks I do not have a subscription and that I have used up all my free articles. If I use the Chrome browser, it works fine, but I do not want to use Chrome. I use FireFox for all my browsing. I have deleted cache and cookies. Tried the "Private Windows" too. I have logged out and back in. I have rebooted the machine (an Alienware 17 R5) and closed and opened Firefox. The "agents" I chatted with say this is a browser problem as everything is working fine on their side and it works in Chrome. Can anyone help me out?

Mark

Asked by mstorin 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago