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Save credit card information

Hi! Is there a reason why the autofill for credit cards is still not available in Europe/Austria? Does somebody know when we finally will be able to enjoy this simple yet… (read more)

Hi!

Is there a reason why the autofill for credit cards is still not available in Europe/Austria? Does somebody know when we finally will be able to enjoy this simple yet important feature?

I tried activating them in about:config but it doesn't work :-/

Asked by vyrnius 1 hour ago

Last reply by Paul 1 minute ago

Firefox Screenshot feature not working for specific websites

Greetings... I am using Windows 10 / Firefox v109.0. I use the Screenshot feature virtually every day and find its availability extremely valuable. Unfortunately, I have … (read more)

Greetings...

I am using Windows 10 / Firefox v109.0.

I use the Screenshot feature virtually every day and find its availability extremely valuable. Unfortunately, I have noticed that the Screenshot feature appears not to work when I am on the HomeDepot website. While the "scissors" icon appears at the customary upper right location, when I select it, nothing happens. Multiple clicks on the scissors icon - nothing happens. Regardless of the webpage that I am viewing on the HomeDepot website, I am unable to create a screen capture of the webpage contents.

The above has been the case for some time now, so it's not specifically associated with my current version of Firefox. I have experienced this same problem when visiting the Lowes.com website. However, I have used other e-commerce websites (Staples, Best Buy, Wegmans, etc.) and have been able to use the Screenshot feature without difficulty.

Any idea why the Screenshot feature does not work on select websites, such as I have described above? Please advise. Thank you!

Asked by Ted Benjeski 3 hours ago

Last reply by cor-el 30 minutes ago

tel: links not functioning in FF browser.

This is a very recent issue for me. A couple of days ago "tel:" links stopped functioning. I click on a callable link and nothing happens. I checked default applications,… (read more)

This is a very recent issue for me. A couple of days ago "tel:" links stopped functioning. I click on a callable link and nothing happens. I checked default applications, and tel: isn't even listed there. The first time it happened there was a dialogue box asking me what application to use, but after that nothing opened at all. I build and monitor websites, so I'm constantly checking these links for functionality.

Asked by mike598 2 hours ago

Last reply by cor-el 33 minutes ago

No Sound from Firefox

I have been using Firefox for many years. Suddenly I cannot get any sound from videos in Facebook, YouTube or anywhere. The settings in Privacy --> Permissions --> … (read more)

I have been using Firefox for many years. Suddenly I cannot get any sound from videos in Facebook, YouTube or anywhere. The settings in Privacy --> Permissions --> Autoplay are set to "Allow Audio and Video". There is nothing wrong with the computer as I can play videos and sound files on it with no problem. Sound is no problem on Internet Explorer or Microsoft Edge. It is just Firefox that after years of use the sound as stopped working. Can anybody help?

Asked by clive27 5 months ago

Last reply by Richard 42 minutes ago

Accidentally closed session

I had two Firefox windows open in the past hour, and accidentally closed the one I was using, and then closed the other as well to try to tidy the situation without reali… (read more)

I had two Firefox windows open in the past hour, and accidentally closed the one I was using, and then closed the other as well to try to tidy the situation without realizing I could only access the most recent closure. Unfortunately, Firefox will only open the most recent session to be closed, so I can't access the 30+ folders that i need to restore from the first window. I am a non-technical person currently in hospital. Can anyone help?

Asked by kimharrison 8 hours ago

Last reply by cor-el 51 minutes ago

email log in

Firefox upgraded and now I cannot access my email account. I get the message HTTP Status 400 - Bad Request. What can I do? I have used Firefox for years and years … (read more)

Firefox upgraded and now I cannot access my email account. I get the message HTTP Status 400 - Bad Request. What can I do? I have used Firefox for years and years

Asked by maureenburgess 16 hours ago

Last reply by 2MuchC0f33 16 hours ago

Will not play Netflix or Amazon prime Videos

WTF are you seriously not aware of this problem? You don't care that people have to use other browsers to watch videos on Netflix and Amazon prime? This is going on 3 we… (read more)

WTF are you seriously not aware of this problem? You don't care that people have to use other browsers to watch videos on Netflix and Amazon prime? This is going on 3 weeks now! I've tried all the tips and fixes I have the Yellow bar that says Fire fox is downloading components nothing works for me. I'm Frustrated and quite frankly angry I chose to use and become so comfortable with Firefox. Just make a fix for it jeez! You have 1 week fix it or I swear by all that's holy I will uninstall and never use Firefox again. What good is a Browser you can't watch videos on!

Falling out of Love

Asked by precisionminds 19 hours ago

Last reply by cor-el 17 hours ago

Half size letters

When I create a new document in Word, the letters become cut off at the top. My setting are OK. The first paragraph is fine but when I create a new paragraph, then all … (read more)

When I create a new document in Word, the letters become cut off at the top. My setting are OK. The first paragraph is fine but when I create a new paragraph, then all the letters appear half size after that. I have Windows 11.

Asked by condogal 1 day ago

Last reply by Terry 21 hours ago

How do I remove the Extensions tab in the browser?

So I just updated to version 109.0 of Firefox, and I spotted something new in the thing. I see something called 'extensions' right next to the icon for open applications … (read more)

So I just updated to version 109.0 of Firefox, and I spotted something new in the thing. I see something called 'extensions' right next to the icon for open applications menu. I tried to drag this into the list of things you could hide in the customize toolbar section and there seems to be no way to remove it via right click either. Can someone help here?

I'm including an image of the icon in a screenshot, with a red box indicating the icon/tab/whatever in question.

Asked by Marc7 1 week ago

Last reply by jscher2000 - Support Volunteer 1 day ago

FIREFOX NOT WORKING PROPERLY

BROWSER LOOKS DIFFERENT. CANNOT KEEP BOOKMARKS,EXTENSIONS OR ANY FORM OF APPS. ONCE I CLOSE THE BROWSER AND SIGN BACK IN EVERYTHING I FOUND AND THOUGHT I SAVED IS GONE AN… (read more)

BROWSER LOOKS DIFFERENT. CANNOT KEEP BOOKMARKS,EXTENSIONS OR ANY FORM OF APPS. ONCE I CLOSE THE BROWSER AND SIGN BACK IN EVERYTHING I FOUND AND THOUGHT I SAVED IS GONE AND i HAVE TO FIND THEM AGAIN. THIS INCLUDES THE BOOKMARKS MENU, BOOKSMARK TOOLBAR, OTHER BOOKMARKS, EXTENSIONS, EVEN CUSTOMIZE, ETC. EVERYTHING.I HAVE LOST EVERYTHING I SAVED ON FIREFOX FOR YEARS. THIS HAS BEEN HAPPENINGTO ME FOR DAYS CAN SOMEONE HELP ME FIX THIS PLEASE?

THANK YOU,

MJR3ME@FIREFOX

Asked by mjr3me 4 days ago

Last reply by willjoe24421 1 day ago

audio in video playing in firefox stops if i add a new tab or add a tab in existing browser

When I play a video or audio, the audio stops abruptly if i add a new tab or switch between tab. This is of recent nature. There is no yellow marks on the device manager.… (read more)

When I play a video or audio, the audio stops abruptly if i add a new tab or switch between tab. This is of recent nature. There is no yellow marks on the device manager. When I click the sound is totally gone. I have not changed any settings. I tried a thread solution of making false in auto pref media in about:config. But that does notfix the problem. why this happens and how to fix it I was adding speakers to a pc after quite long time and the sound plays well. But i could not hear the audio if i change the tab or add a new tab

Asked by jrj 4 days ago

Last reply by willjoe24421 1 day ago

extensions do not appear

Hello I used to be able to select my an extension to use, from the puzzle piece icon. I now can no longer see any extensions, when I click on the puzzle piece icon. When … (read more)

Hello

I used to be able to select my an extension to use, from the puzzle piece icon.

I now can no longer see any extensions, when I click on the puzzle piece icon.

When I "manage" my extensions, all the the extensions I downloaded are present and active.

Any Ideas?

THANKS, Mauro

Asked by 8ernus 1 day ago

Last reply by cor-el 1 day ago

Error occurring when trying to log in to Mozilla support with Firefox account

I had Mozilla support account before, but now it seems Mozilla support accounts are phased out and instead Firefox accounts are used. When I try to log in to Mozilla supp… (read more)

I had Mozilla support account before, but now it seems Mozilla support accounts are phased out and instead Firefox accounts are used.

When I try to log in to Mozilla support with my Firefox account two errors are occurring:

"The email used with this Firefox Account is already linked in another profile." "This account is not active. Please contact an administrator if you believe this is an error"

I think the problem is that my Firefox account had e-mail address A, and my Mozilla account has address B Then I have changed my Firefox account e-mail address to address B.

I'm aware that this is not the best forum for this kind of issue but I have found no email address I could reach for help with account without being able to login so I had to create new Firefox account to ask this question, and there is no "meta" board for questions about Mozilla/Firefox accounts itself.

Asked by temp_support_account 1 month ago

Last reply by eborieli 1 day ago

STOP saving images as WebP

Please add an option to disable saving images as webP. This is useless. If this is not going to get addressed in the next update I will, among many others uninstall Firef… (read more)

Please add an option to disable saving images as webP. This is useless. If this is not going to get addressed in the next update I will, among many others uninstall Firefox and use a different browser.

WebP is a garbage format. Maybe it's not, maybe it's great, but it still is not widely supported yet. So pull your heads out of your *** and fix this sh**.

Thanks

Asked by andrew.cra2019 2 days ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Firefox updated to 109 and cannot change the homepage to a url

Cannot change home page to a url. ALL attempts result in Firefox ridiculoucly tyring to save a file called, "UpdateBrowser.rar" After refresh to default, and home page … (read more)

Cannot change home page to a url. ALL attempts result in Firefox ridiculoucly tyring to save a file called, "UpdateBrowser.rar"

After refresh to default, and home page is default Firefox. Home page opens to the defuult. Home page icon links to default. HOWEVER, it's iike the browser remembers the url that was attempted to be the home page, and the same ridiculous "UpdateBRowser.rar" keeps happening when that url is entered to go to! WTF is going on?

Asked by Mr. Y 2 days ago

Last reply by cor-el 1 day ago

unwanted logo on home screen

I received a request for a signature on a legal document. I signed and returned the document. But the logo of the company remains. I cannot delete it. Yes, I have tried b… (read more)

I received a request for a signature on a legal document. I signed and returned the document. But the logo of the company remains. I cannot delete it. Yes, I have tried by hovering on the upper right corner where 3 dots appear, clicking there, then clicking dismiss and/or remove from history but the logo remains. All other such logos of visited web sites can be removed by this method. I have removed all but the most recently visited/used web site logo/shortcuts and still this one logo remains. I have contacted that company's tech support but they had no workable solutions. What do I do to resolve this issue?

Asked by spaaluels 2 days ago

Last reply by cor-el 1 day ago

I previously could open Firefox browser on my win 10 desktop, then minimize and open a second firefox browser window, but now I cannot get second Firefox window to open and display ??

I have previously been able to open a Firefox broswer screen on my Win 1O desktop PC, then I could select Firefox logo and open a second Firefox browser screen, NOW, THIS… (read more)

I have previously been able to open a Firefox broswer screen on my Win 1O desktop PC, then I could select Firefox logo and open a second Firefox browser screen, NOW, THIS WILL NOT WORK. WHY, HOW CAN I CORRECT THIS ISSUE.

Jerryd [email]@gmail.com

Asked by proudfox13 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago