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  • Archived

The Video Resumer add on stopped working (for youtube) after recent updates, please help.

Just this. Thanks in advance. Here's this add-on's description: "Automatically resumes YouTube videos from where you played them last. Without this extension, for example… (read more)

Just this. Thanks in advance. Here's this add-on's description: "Automatically resumes YouTube videos from where you played them last. Without this extension, for example, when you click through YouTube videos, back and forth, they always start from the beginning. No more. With this extension, previously seen videos will resume from where you left them at. Even if you restart your browser." I have: Author Appteligent LTD Version 1.2.3 Last Updated December 10, 2019

Asked by Asinus 11 months ago

Last reply by kumarpawar 7 months ago

  • Archived

360p or auto html5 youtube

I have tried everything under the sun, I have deleted my cookies, uninstalled Firefox and my profile and I'm still getting this issue. I can't a higher resolution then 36… (read more)

I have tried everything under the sun, I have deleted my cookies, uninstalled Firefox and my profile and I'm still getting this issue. I can't a higher resolution then 360p,this happened a few days ago and I don't understand why...

Asked by Berserk85 5 years ago

Last reply by Sleepwalker3 5 years ago

  • Archived

Firefox won`t play flash player

I`m reading shown below, to solve this, NPSWF32DLL should be deleted in Firefox program files folder by looking for a plugins folder, but i cant find "Firefox program fi… (read more)

I`m reading shown below, to solve this, NPSWF32DLL should be deleted in Firefox program files folder by looking for a plugins folder, but i cant find "Firefox program files folder". It also says to delete corresponding flash player.xpt, Could you help please?. My computer is Windows 10-Firefox 49.0.2

""Go into the Firefox program files folder and look for a plugins folder. If you find a folder by that name, open it and see if there is a NPSWF32.DLL file in there. If so, delete that file and delete the corresponding flashplayer.xpt file from that folder. Actually, you can delete that folder altogether - Firefox hasn't had that folder for a number of years now, but will use whatever files might be in there from years ago.""

Asked by Terry 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Firefox crashes all the time

I have been having major problems with Firefox. It constantly crashes when I open certain sites, when print from some non processing sources. It even crashed with I follo… (read more)

I have been having major problems with Firefox. It constantly crashes when I open certain sites, when print from some non processing sources. It even crashed with I followed your instructions that I found online about crashing to go to the Menu & Help & About Firefox. It crashed when I clicked on About Firefox. I have the updated version & I have uninstalled & reinstalled numerous times, but nothing fixes the crashing problem. I am going to have change my default browser unless there is a solution to this problem. Please contact me & advise me how to fix this. It is very frustration. Thank you.

           Jonathan Rose

Asked by jonathan.rose 1 year ago

Last reply by cor-el 7 months ago

  • Archived

UPDATE 73.0 MAKES FIREFOX STOP WORKING. HAD TO DO SYSTEM RESTORE

I want to report that updating to version 73.0 today - Feb. 11, 2020, caused Firefox to stop working entirely. I could not find answers in Support and ended up doing a sy… (read more)

I want to report that updating to version 73.0 today - Feb. 11, 2020, caused Firefox to stop working entirely. I could not find answers in Support and ended up doing a system restore on my laptop in order to go back to Version 72.0. Now Firefox is working again. Never had this problem with previous updates. IF THIS UPDATE HAS BUGS can someone please try to fix them? Thank you!

Asked by asusiq1 9 months ago

Last reply by JTLDavis 9 months ago

  • Archived

channel 4 blank (black) screen

Firefox Version 63.0 (64-bit) Home build PC, 480GB SSD, 2 x 2TB HD's, 8GB Ram. I have had problems with streaming Channel 4 TV UK for many years. I could only get it to w… (read more)

Firefox Version 63.0 (64-bit) Home build PC, 480GB SSD, 2 x 2TB HD's, 8GB Ram.

I have had problems with streaming Channel 4 TV UK for many years. I could only get it to work on Windows. Recently I have Dumped Window 10 - so slow - updates take all day. I now am using Ubuntu 18.04 LTS (using Linux since 2009)

Channel 4 say they Do Not support Linux ?

I have tried to install Adobe Flash Player, but does not seam to work or download. On Ch 4 web page I pressed Allow, but say that I should install Flash Player !

Please could anyone advice me what I can do, or what I have done wrong.

Regards, Richard.

Asked by Rich_42 2 years ago

Last reply by cor-el 2 years ago

not log in to site

FF will now not let me log into a site Ive used many times, Ive cleared the cache, remove data, Im not to much techno knowledge but have done that then gone to saved log … (read more)

FF will now not let me log into a site Ive used many times, Ive cleared the cache, remove data, Im not to much techno knowledge but have done that then gone to saved log ins and removed original log in that was saved, gon back to the (site which is my energy supplier) put in my email, then password all is correct but it just will not open anything the dots on top left of page just keep going back and forth, yet if i go onto IE and log in it comes up instantly, maybe I should change!!

Asked by journeyman 5 months ago

Last reply by daniel_a_g 1 month ago

  • Archived

All Add-on disabled -- Where is the update for "studies" disabled user?

The question is simple. I knew there is an update for the users with "studies" enabled. But where is the manual update for the users with "studies" disabled? I have check… (read more)

The question is simple. I knew there is an update for the users with "studies" enabled. But where is the manual update for the users with "studies" disabled? I have checked the installer download page, and Help -> About. No any update for this. No any instruction for users with "studies" disabled.

Asked by mapsetah 1 year ago

Last reply by Pj 1 year ago

  • Archived

When Safe Mode gets the job done but disabling all extensions does not

Hey! Weird problem: I could not login via google, facebook or similar accounts on websites that support it. So I tried disabling all extensions and restarted FF without a… (read more)

Hey! Weird problem:

I could not login via google, facebook or similar accounts on websites that support it. So I tried disabling all extensions and restarted FF without any luck. I then tried Safe Mode and it gets the job done but when I reset/refresh FF and get the extensions I wanted back it does not work again even if they are all disabled!

any insight on that? is there like a hidden extension that blocks it? I'm on the latest FF for Mac (el cap)! thanks, your input would be highly appreciated!

Asked by hexeric 4 years ago

Last reply by CiaoBella1 4 years ago

  • Archived

Cannot find hidden files on Windows 8.1 after refresh

I stupidly did a Refresh on Windows 8.1 when having trouble with Clean Up disk not working. I know that i need to find the hidden files from other questions on here, and… (read more)

I stupidly did a Refresh on Windows 8.1 when having trouble with Clean Up disk not working. I know that i need to find the hidden files from other questions on here, and have checked the box for this, but how do i actually access these files, to get them back onto my Desktop. have lost Firefox history and bookmarks,my Avast Security,etc etc. I believe that i can retrieve them, is this right? I am not terribly computer literate but can follow instructions if they are kept simple. many thanks anyone.

Asked by gillkilroy 6 years ago

Last reply by jscher2000 6 years ago

  • Archived

save as "web page, complete" .html file disappears when overwriting file with same name

On Mac and PC using various versions of FireFox (including 29.0.1 on Win 7) the following occurs: "Save Page As" a page with several iFrames in the content. I use "Web p… (read more)

On Mac and PC using various versions of FireFox (including 29.0.1 on Win 7) the following occurs:

"Save Page As" a page with several iFrames in the content. I use "Web page, complete" and name the file.

Close FireFox. The .html file and accompanying folder are saved correctly. Then I open the file in FireFox and make some changes to fields in a form. Then "Save Page As" again and use the same name. It prompts to overwrite the existing file and I click Yes.

Three out of four times the file is no longer there. The folder remains but the .html file is gone. Not in the trash or hidden, just gone.

I know this sounds crazy but I have tested it on about 20 computers (both mac and various windows versions), all with different FF versions and different antivirus. The above scenario happens: always on 1 computer, occasionally (random) on 3, and hasn't been observed yet on the others.

Has anyone encountered this before? Are there any antivirus or malware products that could cause this? Any settings in FF that could? Any thing about this page or frames that could cause it?

Asked by dcrouch 6 years ago

Last reply by gruff 6 years ago

  • Archived

UPdate Firefox 36 multiple problems errors

WOW long time Mozilla Firefox user, but new update just keeps getting better and better ( NOT!) It took away my icons bookmarks etc, and started giving me forbidden acces… (read more)

WOW long time Mozilla Firefox user, but new update just keeps getting better and better ( NOT!) It took away my icons bookmarks etc, and started giving me forbidden access errors for websites and would not let me open sponsor links in Amazon, and would not let me re- download updated yahoo tool bar, and I could go on and on, but the point is: this was NOT beta version, its the real deal and all it is ends up being more trouble than its worth! WHY oh WHY must Mozilla update and yet make it all worse for it's users? I spent hours trying to find work arounds, etc, and finally have been forced to go back uninstall it and install the Mozilla 35 version that might not be perfect, but it works and so does all my stuff work in it. The other thing, I do the syncing, but that does not help get anything back and I do the mozbackup ( software program) but it would not fix the issues Mozilla firefox 36 has.

So I guess like many others, I will have to wait around till its been out awhile and see if same issues, then go back to 35 if all else fails. This is why I stayed so long on FF 17 or 19 anything to keep from updating, but I know I know, its about security blahblah blah... so i finally break down and update, but always always always to my dismay it takes me hours to get things back or get them right or lose them altogether frankly I wish there would be no final update until testing is really done, i know you can't help what add on's etc we have as there are so many, but beyond those crashes or not working add on situations, there are problems with this update ( and so many of them) so can you please fix them before you put this stuff out there for us to use???

Asked by dobydoby 5 years ago

Last reply by CallyCat 5 years ago

  • Archived

Firefox is not saving updated passwords

Several months ago, Firefox stopped saving updated passwords. For instance, I have changed my Amazon password. Every time I go to Amazon it displays my old password (I ca… (read more)

Several months ago, Firefox stopped saving updated passwords. For instance, I have changed my Amazon password. Every time I go to Amazon it displays my old password (I can tell by the length), and after I manually enter the new password it asks if I want to update the saved password. I click yes but each time I go back it is still the same old password that is stored. This happens on many sites, not just Amazon.

Asked by Mitch 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox displays some wrong letters on my MacBook Pro, even though I let the website pick its own fonts.

Numeral 'nine' displays as 'hyphen', 'semicolon' doesn't display at all, 'x' displays as 'quotation mark'. Using Firefox Quantum 69.0, MacBook Pro (2015) with MacOS 10.1… (read more)

Numeral 'nine' displays as 'hyphen', 'semicolon' doesn't display at all, 'x' displays as 'quotation mark'. Using Firefox Quantum 69.0, MacBook Pro (2015) with MacOS 10.14.6. Have run lots of tests with other web sites and browsers, esp. Safari, no such probs with those.

Asked by Vincent Icke 1 year ago

Last reply by Chris Ilias 1 year ago

  • Archived

No more inspector in Firefox 31? Can I inspect an element? How? "View source" is missing too.

At my work, I have Firefox 31. I have a page. I want to inspect an element. No way. There is no more inspector in Firefox 31?! Can I inspect an element? How? By the wa… (read more)

At my work, I have Firefox 31.

I have a page. I want to inspect an element. No way.

There is no more inspector in Firefox 31?! Can I inspect an element? How?

By the way, "View source" has disappeared too in Firefox 31. This does not help.

Does Mozilla plan to remove all the useful features from Firefox?

Thank you.

Nicolas B.

Asked by nykola 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

When are these morons at Firefox are going to fix their garbage browser? I can log in to my gmail with IE, Edge, Chrome, Safari and any other browser out there.

When are these morons at Firefox are going to fix their garbage browser? I can log in to my gmail with IE, Edge, Chrome, Safari and any other browser out there. Only with… (read more)

When are these morons at Firefox are going to fix their garbage browser? I can log in to my gmail with IE, Edge, Chrome, Safari and any other browser out there. Only with STUPID FIREFOX I get Corrupted Content Error. I cleaned the cache, cleaned the cookies. It worked for one day. Today I get the same problem again! Still no support for session history! And they have not fixed the Session History problem for over the year, IDIOTS! Everyone should dump this stupid browser and go to any other, but this piece of garbage!!!!!

Asked by ReallyPissedOffUser69 1 year ago

Last reply by McCoy 1 year ago

WHY FIREFOX RE-SETTING MY DEFAULTS WHEN I MAKE IT MY DEFAULT BROWSER, IT IS TAMPERING WITH MY EMAIL, MY PDF ..

I don'tr know what this would fall under. So I chose other I cannot use this browser anymore. At first I thought it was web root, because on the options page it said, "th… (read more)

I don'tr know what this would fall under. So I chose other

I cannot use this browser anymore. At first I thought it was web root, because on the options page it said, "this browser is run by this organiztion" or some such crap. and if I click on it, it said webroot.

I CONTROL THIS, I AM THE ORGANIZATION. SO I GOT RID OF WEBROOT.

Once again, when i made FIREFOX THE DEFAULT, IT CHANGES ,MY OTHER DEFAULTS. THIS IS A NIGHTMARE, I DON'T KNOW OF ANYONE WHO WOULD USE A BROWSER THAT DOES THAT. iT CHANGES MY PDF FILES INTO LITTLE ICONS OF FIREFOX AND IT DOESN'T GO TO MY EMAIL WHEN I CLICK AN EMAIL LINK IT GOES TO A BOX. I NEVER SET A THING TO DO THAT. I LOOKED ALL OVER THE SETTINGS, AND I CAN'T TELL WHAT IN THE WORLD WOULD CAUSE IT TO DO THAT. I JUST END UP HAVING TO USE CHROME, WHICH IS LIKE TELLING THE WORLD WHAT YOU ARE DOING; SHAME ON YOU FIREFOX, THIS IS A SCREWY AND VERY BAD THING.

Asked by GINAHERE 3 months ago

Last reply by Chris Ilias 3 months ago

  • Archived

After installing the latest Firefox version I can no longer login to online banking. How can I fix this?

Secure Connection Failed The connection to banking3.anz.com was interrupted while the page was loading. The page you are trying to view cannot be shown because the aut… (read more)

Secure Connection Failed

The connection to banking3.anz.com was interrupted while the page was loading.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Report errors like this to help Mozilla identify and block malicious sites.

I am now getting the above message and would very much like to know why this is occurring and how I can fix the problem. I can log onto my ANZ acct using my phone so the problem is at my end?

Appreciate your assistance.

Asked by EmmyS 2 years ago

Last reply by FredMcD 2 years ago