Firefox Support Forum

HTTPS://SECURE.SSA.GOV open okay but when go to next page to SIGN-IN, Firefox is blocking it as following/below. What the heck is going on blocking SSA Sign-In after main Website is already open ?!?!?!?!?!

"Secure Connection Failed

An error occurred during a connection to secure.ssa.gov. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Learn more… "

Firefox seems to think I am in Hot Springs Village, Arkansas. I am actually in New York and have no connection to Hot Springs Village, Arkansas.

Google Chrome on the same (Windows 11 Microsoft Surface Pro X) computer has the right location for me, as does Microsoft Edge. Checking my IP address with https://www.iplocation.net/ gives a location reasonably close to my real location and nowhere near Arkansas.

If I clear all cache in Firefox, it does go back to the right address - at the cost of a lot of annoying re-entry of routine information. But after a few days it goes back to insisting I am in Hot Springs Village, Arkansas.

Before I switch to Chrome, is there a way to fix this?

Few days ago, some of our clients and few (not all) internal PC are get stucked on a PR_CONNECT_RESET_ERROR on our website. Only on 117 windows version (118 developer version and 119 nightly seems ok). We tried to repair firefox, it works on 95% but we can't ask our client to do this. It works on Chrome & Edge.

We running out of ideas : - we only accept TLS 1.2 / 1.3 - checking CSP - Both IIS and Apache are not working - Firewall are not blocking

All YouTube videos get me the following page, none of them will load. If I open them in a private window, they load just fine. I've tried clearing cache, disabling hardware acceleration, resteing Firefox (only works for a day or two, then same issue) and nothing.

Hi,

There is a feature my company has for biometric login that works on both chrome and safari (Mac m1 pro 14inch with Ventura 13.1). It says firefox doesn't support Fidoc2, but I believe it does. How would I debug this/get it to work.

Also how do I get biometrics to work for like passwords!

I can not access for days my bank account at truist.com. It shows it is loading but never does. I CAN access from any other browser want to use! Truist says it is a Firefox browser issue.

There is no "Check for Updates in Settings > Updates, nor is there "Allow Firefox to"

So I cannot change any Update settings. ATM Firefox (now version 116) updates automatically and some tabs (youtube) stop working without any indication why. I would like to disable automatic updates but I can't. (AFAIK)

Why?

In Opera recaptcha never comes up yet n Firefox it does. I do not use anything google. I hate google with a passion, yet Firefox is forcing it on us. I use www.rewardscentral.com.au for a few things, I log in to this website every morning. With Firefox I have to click on the recaptcha crap every single time, yet with Opera web browser I don't. I came to Firefox for a more "secure"browser, and yet you allow google crap to take over, how is this so secure? Google is the worlds biggest scammer. Please, give us a way to remove it and block it. Even for my search engine I use Startpage for better security.

Firefox will no longer display the main window. I get an icon in my taskbar but the window is nowhere to be found. I've tried the tricks of maximizing it and moving it but neither works. I have found that if I locate the xulstore.json file it will work but only for a short time. Next time I start Firefox I get an icon but no window. Very frustrating!

The sulstore.json file contains nothing that suspicious:

``` {"chrome://browser/content/browser.xhtml":{"main-window":{"screenX":"2129","screenY":"777","width":"1280","height":"1040","sizemode":"maximized"},"sidebar-box":{"sidebarcommand":"","style":""},"sidebar-title":{"value":""}}} ```

If I start Firefox and right-click the icon, select maximize it's as if it's maximized covering all my windows but yet invisible. I can see my other windows but I cannot interact with them.

Deleting the xulstore.json file often fixes this but it breaks again shortly. What's the deal???

Dear Support:

How do I remove (not permanently-just toggle it off/on) POCKET from my Firefox HOME screen? I don't care for it but I don't want to permanently remove it either. I have tried going to the address bar and entering [about:config} and turning several [extension.pocket.xxxx] to [UNTRUE]. It made no difference.

Also, the 8 favorite boxes above POCKET, can they be locked so the favorites don't change UNLESS I want to change them myself?

Respectfully,

Walter J Baxter Jr

I have seen this question "answered" but I am unable to get the "answer". How CAN I REMOVE an OLD EMAIL ADDRESS from autofull? WHY is the "answer" not available? I have changed ALL of my email addresses in "Logins & Passwords" for autofill but somewhere the others are HIDING & still being used by autofill.

WHERE ARE THOSE UNUSED, EMAIL ADDRESSES FOR AUTOFILL HIDING?

I am sick and tired of having to keep changing the email address in online forms as autofill keeps using the old, unavailable email address I no longer have access to. WERE ARE the autofull email addresses HIDING?

WHY can't I remove Email addresses for autofull I can no longer use?

WHERE ARE THOSE AUTOFILL EMAIL ADDRESSES HIDING??????

It is very frustrating to see that this question has been "answered" but the "answer" is not available, there is NO LINK to the "F" "answer"!!!

So I have the latest version of macOS Ventura, the latest version of Firefox, and the latest version of Roblox. Whenever I try to open a Roblox game from their website (yes, I know. Roblox now has the desktop app so you don't need the website to open a game), it opens the app, but not the link, which means it doesn't open the game :( Does anybody know how to get Firefox to open the link and not just the app? (Btw no hate on firefox)

Video of the problem here https://twitter.com/JesuszillaS/status/1670183249790881792?t=43G8ccIb8z7tPUGjQTSj0w&s=19

This won't stop, how do I make it stop?

After updating to 114.0.1 the print orientation for pdf's has disappeared. PDF's we used to print often now come out with the wrong orientation and have to be printed with the system dialog instead.

Hi I'm not sure what happened but when i turned on Firefox on my laptop I needed to sync but I couldn't remember my password so i set a new 1 and now i can't get any of my saved passwords which i had help can i get them back after i created a new password on Firefox