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language and subtitle appearance

Check subtitle language I did not ask for. I'm very disappointed in Firefox that I now can't even see the movies I used to watch or even worse, there subtitles in a langu… (read more)

Check subtitle language I did not ask for. I'm very disappointed in Firefox that I now can't even see the movies I used to watch or even worse, there subtitles in a language I don't understand ... Arabic.

Asked by christine.brown 2 hours ago

Last reply by cor-el 1 hour ago

Home Page Search issue.

On the Homepage or new Tab page, we can choose a search engine to search with.. but instead of searching through the search engine it auto moves your text to the URL box … (read more)

On the Homepage or new Tab page, we can choose a search engine to search with.. but instead of searching through the search engine it auto moves your text to the URL box where it then takes what you search and links it with webpage history and as you quickly hit Enter to submit your search, you get some random webpage instead of that you search for from the URL auto-fill. AT LEAST add an option to the Home Settings to turn this manipulative setting OFF. I asked for help before about this and got a manual config edit that ONLY works for non-Private browser and doesn't remain through updates.

Asked by DeveLoper22 5 hours ago

Last reply by cor-el 1 hour ago

Stop AltGr + F from opening Firefox

When I have Firefox open, even if I'm using another program, when I press AltGr + F Firefox opens. This prevents me from using open square brackets. How can I stop this f… (read more)

When I have Firefox open, even if I'm using another program, when I press AltGr + F Firefox opens. This prevents me from using open square brackets. How can I stop this from happening?

Using Windows 10.

Asked by Demagoh 10 hours ago

Last reply by cor-el 3 hours ago

Facebook scrolling out of control

Currently @ Ver. 102.0.1 Problem remains. Since the update to 102.0 my Win10 PC has problems with the page update. When the scroll slider gets near the bottom the page, n… (read more)

Currently @ Ver. 102.0.1 Problem remains. Since the update to 102.0 my Win10 PC has problems with the page update. When the scroll slider gets near the bottom the page, new images begin to load. This reload results in 3-15+ newly loaded Fb posts scrolling past so fast as to be invisible. I have to keep my cursor on the scroll slider and, when the loading begins, start scrolling up if I want to have any chance to easily find the last post I was reading. I have seen this behavior, grossly exaggerated, when I was viewing a video. The reload caused the viewing to pause and upwards of 15 newly loaded posts scrolled past in this rapid manner. My work requires that I am able to view pages of Facebook posts and this is now massively time-consuming and intolerable. I may have to change browsers in spite of my reluctance to do so.

Asked by Helium2 1 month ago

Last reply by Mary 4 hours ago

Forgotten my password but still logged in to my account?

I've forgotten my password for my firefox account but im still currently logged into it and I want to move my firefox account to my new computer but don't know the passwo… (read more)

I've forgotten my password for my firefox account but im still currently logged into it and I want to move my firefox account to my new computer but don't know the password to login and sync it. I dont want to reset my password because I'll lose all of my saved passwords and bookmarks. Is there anything I can do?

Asked by murasakibara 6 hours ago

Last reply by cor-el 5 hours ago

Cannot access the Browser Permission modal with just keyboard or screenreader

When joining a meeting using browser, the microphone/camera permission modal is inaccessible when using only keyboard or screenreader (VoiceOver). When tabbing through th… (read more)

When joining a meeting using browser, the microphone/camera permission modal is inaccessible when using only keyboard or screenreader (VoiceOver). When tabbing through the browser toolbar, it just skips the permission modal. If can't access the modal to allow/block then user cannot join the meeting.

Asked by hahmed 13 hours ago

Last reply by TechHorse 8 hours ago

yahoo email issues

Yesterday for most of the day Yahoo mail was working fine. Last night I was able to pull up my emails, but all the controls were not working, Can't delete, arrow up or d… (read more)

Yesterday for most of the day Yahoo mail was working fine. Last night I was able to pull up my emails, but all the controls were not working, Can't delete, arrow up or down, settings won't come up. It's like all the tabs are not highlighted to click on. I haven't done any updates, nothing changed. It's not Yahoo, works fine in Chrome.

Asked by gjtspiep 9 hours ago

Last reply by Dropa 8 hours ago

How to kill hung download?

When I attempt to download a large file, for example this one, Firefox often: consumes my entire available Internet bandwidth, leaving other applications and devices un… (read more)

When I attempt to download a large file, for example this one, Firefox often:

  1. consumes my entire available Internet bandwidth, leaving other applications and devices unable to connect to the Internet, or even to other devices on my LAN.
  2. hangs, i.e. the download doesn't show any progress in the Firefox UI

When I attempt to cancel the download, Firefox does not react. Even if I close Firefox, the download continues to absorb the entire available network capacity. The PC (runniong Windows 10 21H2) can not be shut down normally; I can only stop the process by pressing and holding the PC's power button to effect a hard shutdown. When I restart the PC and restart Firefox, Firefox automatically attempts to resume the failed download, with the same results described above. How can I prevent Firefox from hogging all available network capacity for downloads? How can I terminate hung downloads in a more elegant manner? How can I prevent Firefox from attempting to resume failed downloads the next time I start it? I am currently using Firefox 103.0.2. AFAIK, this is also the latest version at this time.

Asked by rsbrux 2 days ago

Last reply by Terry 18 hours ago

Firefox hide input form elements and buttons after I refresh page

Hello, When I open my application in Firefox, form elements dissapear, I see onlu blank page, but I have found that at the end of the <div> which displays form elem… (read more)

Hello,

When I open my application in Firefox, form elements dissapear, I see onlu blank page, but I have found that at the end of the <div> which displays form elements, I found the attribute <div *my_form_goes_here* style="visibility: hidden !important;"</div> at DOM. I wonder why this is happening and is it the fault of Mozilla or a bug on the frontend side of my application. But at the other browsers this problem do not appear. I tried to open the form in safe mode, incognito, no add-ons, tried to create a new Firefox account, tried without logging in, but none of these options gave the expected result - the tab disappears after I refresh the page. I am asking for help.

Asked by Maty 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

fake "update available" for firefox

Every time I launch Firefox a message appears on the top right corner asking to update with the following text: "Update available Download the latest version of Firefox" … (read more)

Every time I launch Firefox a message appears on the top right corner asking to update with the following text: "Update available Download the latest version of Firefox"

I have never followed this message for I've suspected fake, but it keeps appearing, and every time more and more often along the day (at the beginning it was only once per launch). This keeps occurring in spite of updating to the latest Firefox update (103.0.2) through the "About Firefox" top left menu on my Mac.

Please advise how to get rid of this annoying message. Is this a potential hack or virus attack?

MacBook Pro 15", Late 2013 on Mac Os 10.15.7 "Catalina"

Asked by raul.films 2 days ago

Last reply by cor-el 20 hours ago

YouTube content filtering

When I enter YouTube and I try to see comments written to me, it says "'content filtering' has hidden the discussions on this channel". When I try to click on the button … (read more)

When I enter YouTube and I try to see comments written to me, it says "'content filtering' has hidden the discussions on this channel". When I try to click on the button to cancel the filtering, it tells me that it cannot be canceled because the filtering is from the network administrator. "Content filtering Enabled by the network administrator to help filter videos that may contain adult content only." It blocks me from any discussion even if it doesn't contain adult content. I switch browsers, open Chrome, and there is no content filtering by the network administrator, but it does show me the discussion that Firefox blocked. Which means the ISP doesn't block me and neither does any other manager except the Firefox browser. I don't have another network administrator, I surf on a private network at home. You need to report the problem to Firefox and they will take care of it.

Thanks.

Asked by ANAELIAZOR 1 day ago

Last reply by Dropa 23 hours ago

facebook posts still advancing or jump

this has been a problem that a lot of us Facebook and Firefox user have and are facing and yet to be fixed. I have seen some people stare they're going to other… (read more)

this has been a problem that a lot of us Facebook and Firefox user have and are facing and yet to be fixed. I have seen some people stare they're going to other browsers I do not want to do that but it is getting to the point where i may need to. It does not do this on Chrome or edge, Now it is said that it may be the extensions well I have disabled or turned them off and still doing it . Please could someone check into it was supposed to be resolved in newest version but it is not

Asked by Mary 1 day ago

Last reply by Terry 1 day ago

Blocking spam on Thunderbird

All the spam messages I get have one word the same in them ( actionnetwork ). How can I set up Thunderbird so that it rejects any emails with this word in them ? It is … (read more)

All the spam messages I get have one word the same in them ( actionnetwork ). How can I set up Thunderbird so that it rejects any emails with this word in them ?

It is not in the text but in the address details.

Asked by BillBal 1 day ago

Last reply by RobertJ 1 day ago

How do I enable "Never check for updates"? I can't find that choice. Mac

Wasted a whole bunch of time when Firefox decided to install an update (I had previously downloaded) automatically. I did not touch my machine. A dialog came up and befor… (read more)

Wasted a whole bunch of time when Firefox decided to install an update (I had previously downloaded) automatically. I did not touch my machine. A dialog came up and before I could read it and choose to cancel, the installation began. Took at least 16 minutes. I had checked "check for updates but let me choose to install", but it didn't give me a chance to decline. According to the web, the suggestion is choose "Never check for updates", but that choice is not there. I don't want ANY kind of auto update or auto install. Please don't suggest I program anything, thanks.

Asked by larryfj2 1 day ago

Last reply by TechHorse 1 day ago

Firefox updates

Every time Firefox updates I have to Re-authenticate every one of my secure websites and the website asked if I want to register this computer. It wouldn't be bad if it w… (read more)

Every time Firefox updates I have to Re-authenticate every one of my secure websites and the website asked if I want to register this computer. It wouldn't be bad if it wasn't 3 or 4 times per week. Websites that I have to sign in to such as banking, credit cards etc. The last time I asked this question I was sent an email with a link to Thunderbird support. I need browser support.

Asked by DavidWebb1 2 days ago

Last reply by RobertJ 1 day ago

Firefox not working

Firefox done an automatic update on my laptop, since then when I open browser I cannot pull up anything....even click on restore history, it will not do anything......i… (read more)

Firefox done an automatic update on my laptop, since then when I open browser I cannot pull up anything....even click on restore history, it will not do anything......it says in task Firefox is running, has a (2 )showing....little window pops up saying "Firefox is already running, but is not responding. The old Firefox process must be closed to open up new window".....so when I click on close Firefox, still won't do nothing, it still shows running in task manager, end task will not help either.......uninstalled and reinstall, still the same...I get Firefox browser tab to open, but will not respond to anything I click on....totally white page....please help, since I am not an expert

Asked by floweriris1953 2 days ago

Last reply by RachelGomez161999 1 day ago