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ff update messed up Google sign in

I updated FF per regular basis. Now I can't log into Google because my phone is no longer an option. A tablet is an option but it's physically inaccessible. All I did wa… (read more)

I updated FF per regular basis. Now I can't log into Google because my phone is no longer an option. A tablet is an option but it's physically inaccessible. All I did was click update and restart. Nothing unusual about that. My phone can't access Google accounts either. I'm not the most tech savvy and so I have no clues how to remedy this situation.

Asked by SCLB 7 hours ago

Last reply by cor-el 5 hours ago

Firefox 119.0 - Unable to set PDF Orientation

Hey there, Starting with Firefox v115, you had to set layout.css.page-size.enabled to false in about:config to get the page orientation back for printing PDFs (i.e. Port… (read more)

Hey there,

Starting with Firefox v115, you had to set layout.css.page-size.enabled to false in about:config to get the page orientation back for printing PDFs (i.e. Portrait or Landscape).

It seems with the release of v119, this once again is broken and the layout.css.page-size.enabled setting no longer works. Is there something else that needs to be done now? We rely heavily on this and our current workaround is installing the ESR version of Firefox but seems like it'll catch up eventually.

Any help would be greatly appreciated!

Thanks!

Asked by jdp68 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Live video reproduction isssues.

Hello, I've got a reproduction issue on France TV live programs which I watch through nordvpn. The picture keeps "jumping" fast up and down in a very bothering way. This … (read more)

Hello, I've got a reproduction issue on France TV live programs which I watch through nordvpn. The picture keeps "jumping" fast up and down in a very bothering way. This doesn't happen when the video is NOT live. I run the latest version of LINUX MINT. What can I do to fix it? The only way I found to stop the issue is to take down the resolution of the live video to its minimum which gives me a disastrous picture but stops the "jumping". I guess you might say there is something wrong with my GPU. The point is that my PC is brand new with an AMD 5600G, new MB, 16Gb of RAM and 500w of PSU. BUT more than anything I have to say that everything WORKS FINE with CHROME. I like FIREFOX I have been using it literally for decades now. (I'm 75). Is there a solution? Looking forward to hearing from you. Thanks in advance. François.

Asked by Frank Rassiga 4 months ago

Last reply by zeroknight 4 months ago

translate webpage

Hi, The translate button is no longer there in the site bar. It used to be there and was able to translate a page as i go, but it does not appear anymore. … (read more)

Hi,

The translate button is no longer there in the site bar. It used to be there and was able to translate a page as i go, but it does not appear anymore.

Asked by joshseidler1987 5 months ago

Last reply by cor-el 5 months ago

CONTENT PROCESS LIMITING SETTING/15 Processes for One Tab open

I need to know where I can find the Content Process Limiting Setting in Firefox, it's gone, or is not where it is said to be located. This is the instruction I found. "un… (read more)

I need to know where I can find the Content Process Limiting Setting in Firefox, it's gone, or is not where it is said to be located. This is the instruction I found. "uncheck the Use recommended performance settings checkbox to enable some hidden settings. One of those settings is the Content process limit setting, which can be set to a number between 1 and 8"

Its using up to much memory on my already slow processor.  

Please help me stop the extra processes.

Asked by S A 5 months ago

Last reply by zeroknight 5 months ago

qr code not recognized on firefox is recognized on edge

To identify myself I had to scan a qr code on a website using my phone. This used to work in firefox but it doesn't anymore. It still works in edge. I'm using firefox 119… (read more)

To identify myself I had to scan a qr code on a website using my phone. This used to work in firefox but it doesn't anymore. It still works in edge. I'm using firefox 119.0.1 x64 on windows 11 home 22H2. How can I fix this?

Asked by KDAM71 4 months ago

Last reply by zeroknight 4 months ago

Mozilla update crashed Mozilla

I turned my computer on; Mozilla wanted to update, so I said yes. Then I got this: XUL Runner Error: Platform version '120.0.1' is not compatible with minVersion&g… (read more)

I turned my computer on; Mozilla wanted to update, so I said yes. Then I got this:

XUL Runner Error: Platform version '120.0.1' is not compatible with minVersion>=120.0 maxVersion<=120.0

And now I have no Mozilla. Restarting the computer didn't help. How do I get the old version back? I really absolutely must have all my bookmarks back....I use them for work!

Asked by Sue L 3 months ago

Last reply by cor-el 3 months ago

How do I completely turn off translation?

I cannot find an option in the settings to completely turn off translations. I vastly prefer English, Dutch, German, French, Italian, Spanish and Portuguese websites in t… (read more)

I cannot find an option in the settings to completely turn off translations. I vastly prefer English, Dutch, German, French, Italian, Spanish and Portuguese websites in their original language simply because I can read them and translated versions always have issues. But now firefox (I am on version 119, windows) continues checking (and asking for each language) wether I want something translated. How can I turn translations off completely?

Asked by Niels 5 months ago

Last reply by Eric 5 months ago

Time Zone not updating

I have a macbook pro. For some reason the time zone in the browser is one hour behind. Every page I go to asks me to use my current location, but still, the time zone doe… (read more)

I have a macbook pro. For some reason the time zone in the browser is one hour behind. Every page I go to asks me to use my current location, but still, the time zone doesn't update. The other browsers work just fine. I uninstalled and reinstalled Firefox, deleted cookies, but nothing worked.

Please advice

thx

Asked by mm.nacho 5 months ago

Last reply by zeroknight 5 months ago

Please add better support for .mp4 video playback.

Hello, can you add better support playback on .mp4 videos? Seems with Firefox it's a hit-and-miss with some .mp4 videos that will play and some that will just show "No … (read more)

Hello, can you add better support playback on .mp4 videos? Seems with Firefox it's a hit-and-miss with some .mp4 videos that will play and some that will just show "No video with supported format and MIME type found".

All other browsers will play .mp4 videos without an issue but Firefox won't.

If you can provide better .mp4 playback support that would be greatly appreciated. Thanks

Here's one of those videos for an example: https://drive.google.com/drive/folders/1Fv6SdftiCXeYPQOdF17H2JNpwjMu9P7q


Pretty much a URL string like example.com/videosample.mp4

Asked by DestructiveBurn 3 months ago

Last reply by James 3 months ago

An error occurred during a connection to www.easytranslation.app. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

i CANNOT access anything on the internet. i keep getting this message: An error occurred during a connection to www.easytranslation.app. PR_END_OF_FILE_ERROR Error code:… (read more)

i CANNOT access anything on the internet. i keep getting this message: An error occurred during a connection to www.easytranslation.app. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

Asked by Steven 5 months ago

Last reply by cor-el 5 months ago

Keep downloading Firefox on W11 but windows will not allow it to open

Windows cannot find 'C\Users\gvdra\AppData\Roaming\Microsoft\Internet Explorer\QuickLaunch\User\Pinned\TaskBar\Firefox.Ink. Make sure you typed the name correctly, and th… (read more)

Windows cannot find 'C\Users\gvdra\AppData\Roaming\Microsoft\Internet Explorer\QuickLaunch\User\Pinned\TaskBar\Firefox.Ink. Make sure you typed the name correctly, and then try again

I have downloaded from Microsoft Store and direct from your site and it appears to install correctly. I have made it the default browser but continue to get the above message.

Asked by gvdrake 5 months ago

Last reply by lexluthermiester 5 months ago

Tesco.com

After years of shopping online with Tesco using Firefox suddenly I can no longer log in to Tesco.com. Just get 'Access Denied. You do not have permission to access------e… (read more)

After years of shopping online with Tesco using Firefox suddenly I can no longer log in to Tesco.com. Just get 'Access Denied. You do not have permission to access------etc' I am sure that this happened after the last update of Firefox ! Tesco say its not their problem and the problem is with my Firefox browser. Please advise.

Asked by LEO 4 months ago

Last reply by TyDraniu 4 months ago

Pop up on YouTube..."Ad blockers not allowed on YouTube"

Hi Mozilla community, I hope you can see the image i loaded. Have others seen this message? What is the fall out? Should I get Mozilla VPN? thank you so much! … (read more)

Hi Mozilla community, I hope you can see the image i loaded. Have others seen this message? What is the fall out? Should I get Mozilla VPN? thank you so much!

Asked by evanddessasauiii 5 months ago

Last reply by zeroknight 5 months ago

YouTube no longer always to play video resolution above 360p in FireFox anymore.

Why does FireFox not allow me to play videos in Youtube above the resolution 360p. Since now FireFox won't allow me to play YouTube videos from 720p or 1080p anymore. Whi… (read more)

Why does FireFox not allow me to play videos in Youtube above the resolution 360p. Since now FireFox won't allow me to play YouTube videos from 720p or 1080p anymore. While other browser's allow me to play above 360p up to 4K resolution. What is going on with FireFox this never happen before until the upgrade of FireFox in Manajaro ARM.

Asked by ltheocha 5 months ago

Last reply by zeroknight 5 months ago